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Auto repair inspection tool

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AutoServe1 Pricing, Features, Reviews and Alternatives

AutoServe1 FAQs

Q. What type of pricing plans does AutoServe1 offer?

AutoServe1 has the following pricing plans:
Starting from: $259.00/month
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of AutoServe1?

AutoServe1 has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does AutoServe1 support?

AutoServe1 supports the following languages:
French, English


Q. Does AutoServe1 support mobile devices?

AutoServe1 supports the following devices:
Android, iPad, iPhone


Q. Does AutoServe1 offer an API?

No, AutoServe1 does not have an API available.


Q. What level of support does AutoServe1 offer?

AutoServe1 offers the following support options:
Email/Help Desk, Chat, Knowledge Base, FAQs/Forum, Phone Support

AutoServe1 product overview

Price starts from

259

Per month

What is AutoServe1?

AutoServe1 is a digital vehicle inspection tool for auto repair shops, automotive garages, and car dealer service centres with configurable workflows and video and image recording. The cloud-based solution is designed to aid auto repair shops with carrying out inspections, whilst simultaneously keeping customers informed about the status of their vehicle check and educating motorists using photos and videos throughout the process.

Key benefits of using AutoServe1

  • Capture photos and videos throughout the inspection process to upload as evidence, and utilize the voice-to-text tool to input notes and comments with ease.

  • Keep customers up-to-date with inspection status' whilst their vehicle is at the auto repair shop by texting or emailing updates to them including photos and videos.

  • Create dynamic workflows for inspection processes using the drag and drop interface and customize inspection options by adding custom screen tabs, sections, and items.

  • Follow workflows during inspections and update the status of inspection progress as work is approved, or when parts are ready. Notifications are automatically sent to technicians and customers so that everyone is on the same page.

  • View analytics on a variety of important business metrics including total amount of vehicle inspections, employee performance, overall productivity, and more.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Chat
    Knowledge Base
    FAQs/Forum
    Phone Support

    Training options

    Webinars
    Documentation
    Videos
    Live Online

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    AutoServe1 pricing information

    Value for money

    4.4

    /5

    44

    Starting from

    259

    Per month

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    AutoServe1 features

    Functionality

    4.3

    /5

    44

    Total features

    22

    2 categories

    Most valued features by users

    Activity Dashboard
    Alerts/Notifications
    Billing & Invoicing
    Customer Database
    Customizable Reports
    Appointment Management
    Communication Management
    Contact Database

    Functionality contenders

    AutoServe1 users reviews

    Overall Rating

    4.4

    /5

    44

    Positive reviews

    91

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.03/10
    Rating distribution

    5

    4

    3

    2

    1

    26

    14

    2

    1

    1

    Pros
    This product and the Customer Service techs are fantastic. Best investment I've ever made.
    The ability to capture pictures and video from our vehicle inspections it's a huge step forward in being able to gain customers' trust.
    Customers love it, techs love it after the initial hurdle of adapting to a new process.
    Cons
    We have trouble with buy in from our techs on performing the inspections, and this has been our biggest struggle.
    The only complaint I have is there is something wrong with the way the review looks to the client.
    Delay times, connectivity / drop outs, sometimes pictures do not come through and/or the drop down selections are not what the tech had chosen.

    Overall rating contenders

    AvatarImg
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    josh w.

    Automotive, 11-50 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Autoserve helps gain customer trust from the drop, with visual proof for the customer to see.

    Reviewed 6 years ago

    Increased ticket average and overall sales. The program isn't utilized as much on waiting customers because we can take them to their vehicle and show them. But it certainly eliminates any question

    Pros

    The capability of loading pics and videos, and it's easily accessible from any computer. It also eliminates the paper checklist that get dirty/greasy/oily. Customers can keep the report in their email for life rather than searching for "that report" the dealer gave them.

    Cons

    Videos must be kept to a minimum and most smart phones wont display report. The program glitches at times, or site is down, or pics wont load (but we've corrected that as of lately).

    SO
    AvatarImg

    Steve O.

    Used daily for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    Very good overall, ocaissional slow downs cause some frustrations

    Reviewed 6 years ago
    Pros

    The reports that are sent to customer's are very professional and well received. We are able to easily document our findings with pictures and graphics. The organized format for conducting the inspections leads to a more thorough vehicle inspection and additional opportunities for sales.

    Cons

    Some of our cons are not entirely the software's fault. One issue we have is the photos virtually always have to be rotated to have the correct orientation, an annoying detail that slows down the process. This may be a hardware compatability issue according to one of the support people I dealt with early on, but annoying never the less. We have trouble with buy in from our techs on performing the...

    BM
    AvatarImg

    Betsy M.

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    One way integration is tough especially since other companies are figuring it out

    Reviewed 6 years ago
    Pros

    The layout of services viewed by the customer is very user friendly. Wish AutoServe could come out with a work flow like AutoVitals currently has. Additionally, I would like more customer data and when viewing our data we can't print out without making font super small.

    Cons

    one way integration/not compatible with RO Writer, slow uptake of pictures making inspections timely.

    JM
    AvatarImg

    Jason M.

    Automotive, 1-10 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Autoserve1

    Reviewed 8 years ago

    It's simple and easy to use. AutoServe1 lets us be completely transparent to the customers which is a huge thing in this industry. To the customer It lets them see everything thats going on with their can and eliminates all speculation. It even works great for the small stuff and it all adds up. We have a target ticket price of 2.3 labor hours per ticket. So if you want to sell a customer a fuel...

    Pros

    No pros were added to this review

    Cons

    No cons were added to this review

    PC
    AvatarImg

    Philip C.

    Automotive, 1-10 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    We have enjoyed using Autoserve1 for the past 4 years

    Reviewed 6 years ago

    We get to open doors that people think are always closed.

    Pros

    The thing that we enjoy the most from the Autoserve1 inspections is that what is emailed or texted to our guest is easy to open and easy to read into. We have looked at so of the other platforms and continue to agree that this gives a ton of information and is easy to guide through.

    Cons

    That thing that gets the most talked about is how pictures and videos some times do not come through. Our facility is top notch when it comes to WiFi coverage and it seems to be a software issue most of the time.

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