ConnectSmart Host vs OpenTable

Yelp Guest Manager

Jezzam

SevenRooms

Calendesk

Resy OS

omniBookings

Compare ConnectSmart Host and OpenTable based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

With a fully integrated solution that enables anyone to organise and manage appointments, meetings, property bookings, take payments, and manage schedules, Omnibasis provides everything you need to power whatever you can arrange.


Appointment scheduling software that helps businesses manage bookings, payments and other administrative operations on a centralized platform.

All-in-one scheduling appointment software built for businesses.

Allow your customers to make appointments with you around the clock. Calendesk will keep an eye on your schedule, accept payments from customers, and make sure you don’t miss an appointment.

ConnectSmart Host (formerly DineTime) is a front of house solution which enables restaurants to manage waitlists, reservations, tables, and staff, and view real-time trends & analytics

Availability Management

Booking Management

Customer Database

Customer History

Group Reservations

Mobile Access

Online Booking

Reporting/Analytics

SMS Messaging

Third-Party Integrations

ConnectSmart Host

Android

Web-based

Windows

iPad

iPhone

Sr. Manager of Restaurant Systems

We love not having to use pagers and the ability to text our guests especially at locations in a mall setting makes for a better waiting experience.

Manager

The texting ability is so nice and the call back option and the reservation part helps us out through the week.

Brewpub Field Trainer

Extremely host friendly. I've received amazing help from customer support.

Assistant General Manager

We love how easy it is for someone to book online and if we have any questions the reps are quick.

I like its simplicity and how easy it is to make any changes on the fly.

Information Services Manager

The software fulfills our needs for hosts and bussers, and integrates with our Kitchen Display systems for easy management.

Owner

We are happy with the system and it has made for a much more organized and smooth running wait list.

It has grown our food & beverage business simply because of how convenient it is to book. The quick response from our customer service reps is most appreciated.

Web Developer

The setup for messaging and scheduling is fairly intuitive and easy to pick up.

DineTime had helped simplify our outdated reservation system without being difficult to setup and train.

The website reservation widgets do not function properly when your have many on a page, say for a list of different outlets where you want to shoot a reservation widget for each.

Partner

We use the cloud based solution. So lag time on table updates and redundency has been the  only issues that we have had, but those are few and far in between.

ConnectSmart Host screenshot: Guests can be added to wait lists, with automatic estimation of wait times

ConnectSmart Host screenshot: Guests can also join wait lists from the DineTime mobile app

ConnectSmart Host screenshot: Two-way text messaging enables communication between staff and guests

ConnectSmart Host screenshot: Guest information can be recorded and tracked

ConnectSmart Host screenshot: Servers can view real-time data for each table

ConnectSmart Host screenshot: Custom floor plans can be created in DineTime

ConnectSmart Host screenshot: Servers can be assigned to different sections

ConnectSmart Host screenshot: The customer app for iOS and Android allows users to search for restaurants, makes reservations, and more

ConnectSmart Host screenshot: Daily, weekly, and monthly summary reports are generated automatically

ConnectSmart Host screenshot: Users can view and analyze real-time and historic data to assess their restaurant's performance

Freelancers

Large Enterprises

Mid Size Business

Small Business

Simplify front-of-house busywork while growing your following with our high-intent network, so you can focus on guest flow and providing a consistent experience.

ResyOS is a cloud-based restaurant management system that enables businesses in the hospitality industry to manage reservations, waitlists, tables, ticketing, and more. It lets users control schedules, employee shifts, availability, and other activities from within a centralized dashboard.

SevenRooms is a web-based direct reservations, guest experience, marketing automation, and operations management solution for restaurants, hotels, nightclubs, sports clubs, and other membership organizations. Businesses can manage guest experience with a native iOS app and multiple POS integrations.

The best restaurant management platform to help you fill seats, run smoother shifts, grow guest relationships, and drive more revenue.

Access Controls/Permissions

Activities Booking

Alerts/Notifications

Barcode/Ticket Scanning

Billing & Invoicing

Booking Notes

Calendar Management

Contact Database

Credit Card Processing

Customer Support

Customizable Reports

Customizable Templates

Delivery Estimate

Delivery Management

Electronic Payments

Email Reminders

Employee Management

Event Scheduling

Food Delivery Dispatching

For Restaurants

Forecasting

Gift Card Management

Inventory Management

Kitchen/Menu Management

Loyalty Program

Menu Builder

Mobile Booking

Mobile Payments

Online Ordering

Online Payments

Online Reservations

Order Entry

Order Management

Order Tracking

Payment Processing

Performance Metrics

Point of Sale (POS)

Point of Sale (POS) Integration

Promotions Management

QR Codes

Rate Management

Ratings/Reviews

Real-Time Analytics

Real-Time Data

Real-Time Notifications

Real-Time Updates

Reminders

Reporting & Statistics

Reservations Management

Reviews Management

Rewards Management

Room Booking

Sales Trend Analysis

Social Media Integration

Social Promotion

Table Management

Third Party Booking

Wait List Management

Website Integration

OpenTable

Photography

This is the best website/app when making reservations. It is seamless and super easy to see what your options are when looking at places to go.

Decision science analyst

The app is user friendly and intuitive, it keeps track of your reservations and is much more secure and hassle free than calling the restaurant and hoping  they pick up the phone.

Customer Service 

I like the design of the app and the user friendly it has become they did some great improvements.

Pharmacist

Open Table was a useful program that helped me to make reservations at my favorite restaurants. It was easy to make the reservations and I liked the alerts when the table was ready.

Member Services Associate

I love using OpenTable because the reviews allow me to find great restaurants in my area and I love how it automatically updates my calendar when I make a reservation.

Private PA

The ease and organization of reservations is impeccable and there are so many brilliant features like adding notes to clients and their bookings so you can easily remember birthdays/anniversaries etc.

Director of Sales 

OpenTable is wonderful, not only do they have fast and professional customer service, they're also improving the software everyday.

Self

Difficult at first to locate the specefic restaurant I was looking for. Unable to change reservation from site, can only cancel.

Clinical Research Coordinator

I have enjoyed the recent upgrades, it makes the website more user friendly and less complicated. I particularly enjoy the feature that allows me to make a reservation depending on my party size.

I've had a great experience and the customer support is very helpful when i needed it.

teacher

It is easy and quick to make restaurant reservations. I like that I can earn rewards for dining out.

My only problem with OpenTable is the cuisine categories aren't always accurate which can make it slightly difficult to find what you're looking for when you're in the mood for something specific.

Chef

It has been a good experience working with them. We also use Resy and feel it has better value for money than open table.

PhD Student

I love that it is integrated with Google and therefore very easy to use. I use it to make reservations regularly.

Lead Developer

The cancellation is also super easy to do. It integrates with google calendar, which I use religiously.

Outreach Worker

There is nothing that I have encountered as of yet that makes me dislike this app.

A few miscommunication errors at times between restaurants and open table.

Team Leader

I like being able to filter restaurants around the area by type of food, cost, distance, etc.

OpenTable screenshot: Manage your floor plan from anywhere. Available across all devices, the restaurant management app lets your keep tabs on the floor to seat VIPs, update table status, block tables, and more.

OpenTable screenshot: Organize and view all guest data in one place with guestbook. Get intel on guests across the platform, merge duplicate guest profiles, archive old or irrelevant profiles so staff can find the right guests, and more.

OpenTable screenshot: Launch an automated email marketing campaign in just 2 clicks to send personalized messages to guests based on their behavior. Let guests you haven't seen in a while know you miss them and turn new guests into regulars.

OpenTable screenshot: Get visibility into all guest communications and reach them faster with Direct Messaging. Each SMS includes a preview of a custom message set by the restaurant, with a link for guests to see full content and easily reply. *terms apply.

OpenTable screenshot: Appear higher in the search results and get noticed quicker when you launch a marketing campaign to elevate your positioning or offer more bonus points to guests based on your individual restaurant needs.

ConnectSmart Host vs OpenTable Comparison (2026)

ConnectSmart Host

OpenTable

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives