GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.

Our commitment

Independent research methodology

Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

Learn more

Verified user reviews

GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.

Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

Learn more

How GetApp ensures transparency

GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.

Learn more

Fullbay vs Shopmonkey Comparison (2026)

Add to Compare

Compare similar apps

MaintainX

4.8

Fracttal One

4.6

Limble

4.8

Good recommendations?

Fullbay

Shopmonkey

Overview

Fullbay is a web-based management software designed specifically for heavy-duty truck and trailer repair shops. The platform streamlines workflow with features including service order management, electronic invoicing, inventory tracking, and integrated payment processing. Technicians can access repair information while shop owners gain visibility into operations through comprehensive reporting tools and cloud-based security.

Shopmonkey is an all-in-one platform: a cloud-based auto repair solution built for shop life. It streamlines estimates, scheduling, digital inspections, reporting, customer and internal communication, marketing, accounting, and more.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

239

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.7

Value for money

Ease of use

Features

Customer support

90%

would recommend this app

4.6

271

211

Value for money

Ease of use

Features

Customer support

84%

would recommend this app

Pros

“It keeps everyone on the same page — from technicians to service managers — and helps us provide faster, more transparent service to our customers.”

Laurel P.

Assist.

“I signed up for FullBay, got started, went through integrations, which was really awesome and everyone was super helpful, I had some promos on my trial subscription, which they tell you about and let you know you need to cancel them before the trial is up.”

Joshua H.

Owner and Technician

“Work orders, parts, customer notes, and updates are all in one place, so nothing gets lost or forgotten.”

Cindy P.

Accounting Assistant

Pros

“THE DIGITAL CUSTOMER COMMUNICATION ,Hands down a game changer ,The ability to text estimates, digital vehicle inspections (DVIs) with photos, and invoices directly to customers, helps approvals happen much faster .”

Kira H.

Software revier

“The customer-facing features—like texting photos of parts that need replacement—have built massive trust with our clients and increased our average repair order value.”

Kira H.

Software revier

“I like that it combines scheduling, invoicing and inventory tracking all into one platform. ”

Danielle T.

IT Consult

Cons

“I have only had one issue in over 5 years of using fullbay and it’s still not resolved, its to do with how it reports and on that note a printer friendly report would be nice and I’m sure their is some just not the report I use.”

Jason E.

Shop supervisor

“Adding pictures to work orders as well as profiles is a little clunky and hard to navigate”

Andrew L.

Chief Operating Officer

“I like their system, and I like how it works for the most part. But I will not be recommending this to anyone due to their inability to understand and work with people due to their own company policy.”

Joshua H.

Owner and Technician

Cons

“Where to start with this, horrible account reports, integration errors, constant client complaints, no away messages, very antiquated, no management reports for over runs on labor times missed punch outs anything”

Spikes L.

Owner

“The shoponkey application page could be quite over engaging for new users.”

Adewale S.

HIO

“Shopmonkey can be more expensive than older systems or entry-level shop software.”

Ryan P.

Service Tech