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Fullbay Logo

Cloud-based auto and truck repair shop management software

Last updated: December 2024

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Table of Contents

Fullbay - 2025 Pricing, Features, Reviews & Alternatives

What is Fullbay?

Fullbay is a software solution designed to support and manage the business of heavy duty, busy automobile (truck) repair shops and diesel repair shops. Cloud-based with centralized online access from any web-enabled device, the system promises to allow managers, techs and customers to engage with the operations within and outside the shop premises. From a custom branded portal, clients can administer their own information, submit repair requests, view maintenance histories, approve any work and indeed settle invoice payments. Those invoices can be raised accurately with every part accounted for, and both emailed to the customer and sent to QuickBooks Online within clicks.

Customers and staff can also enjoy greater transparency on the work carried out on their units, with Fullbay designed to reflect an "electronic medical record" (EMR) for truck repair. Detailed service histories can be recorded, viewed and queried by components, system, specific parts or servicing dates. Real time statistical reporting features also provide metrics and insights into performance efficiency, while the online deployment allows Fullbay to connect and share its information with other associated cloud apps.

Benefits of using Fullbay

  • Fullbay is a diesel (truck) repair shop management solution that has been designed specifically to cater for heavy duty operations, offering centralized cloud-based access from any web-enabled device.

  • A public-facing web portal allows customers to submit personally worded repair requests, while being able to manage units, make service requests, check maintenance histories, submit approvals and pay off outstanding invoices.

  • Connectivity with QuickBooks Online sends raised invoices straight into the app while emailing a copy direct to the customer to speed up the payment process.

  • Real time statistics provide up-to-date feedback on shop performance and tech efficiency, utilizing metric-based reporting to maximize service throughput.

  • Fullbay promises to act like an "electronic medical record" for truck vehicles, promoting the logging and querying of full-service histories that can be searched by service date, components, parts etc.
  • Starting from

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    No pricing info

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    Fullbay's key features

    Most critical features, based on insights from Fullbay users:

    Service History
    Preventive Maintenance
    Work Order Management
    Labor Rates
    VIN Lookup
    Maintenance Scheduling

    All Fullbay features

    Features rating:

    Mobile Access
    Parts Management
    Inspection Management
    Repair Tracking
    Reporting/Analytics
    Scheduling
    Work Order Creation
    Vehicle Information
    Billing & Invoicing
    Quotes/Estimates
    Point of Sale (POS)
    Appointment Scheduling
    VIN Decoder
    Payroll Management
    Purchase Order Management
    QuickBooks Integration
    Real-Time Data
    Vehicle Tracking
    Real-Time Reporting
    Reporting & Statistics
    Vehicle Management
    Safety Management
    Transaction History
    Technician Management
    Third-Party Integrations
    Accounting
    Accounting Integration
    Alerts/Notifications
    Asset Tracking
    Barcoding/RFID
    Components Tracking
    Contact Database
    Cost Tracking
    Customer Database
    Customer History
    Employee Scheduling
    Equipment Tracking
    Estimating
    For Mechanical Equipment
    Inventory Control
    Inventory Management
    Invoice Management
    Job Management
    Labor Cost Reporting
    Maintenance Management
    Mileage Tracking

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    Fullbay integrations (2)

    Integrations rated by users

    We looked through 88 user reviews, to identify which products are mentioned as Fullbay integrations, and what is the users perception.

    Integration rating: 5.0 (1)

    This is my main accounting program and being able to easily download the information was very important.

    sg

    shelley goleeke

    Office Manager

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    Fullbay support options

    Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Chat
    Phone Support
    Knowledge Base

    Training options

    Documentation
    Webinars
    Live Online
    Videos

    Fullbay reviews

    Overall rating

    4.7

    /5

    88

    Positive reviews

    97

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.2/10
    Rating distribution

    5

    4

    3

    2

    1

    66

    19

    1

    2

    0

    Pros
    Fullbay is so easy to use and has great functions. From the service desk to the technicians on the floor this is a great product to track efficiencies and to communicate with your customer base.
    The greatest advantage of Fullbay for us is workflow and going paperless. The ease at which I can access any information I need is second to none.
    I like how easy it is to use and I love the technical support team. They are easy to get a hold of and answer back very quickly.
    Cons
    This has been one complaint we have received since using Fullbay.
    We had trouble keeping track of "extras" on SOs.
    A standalone phone app that could run offline and sync whenever reconnected would likely fix this issue.

    Fullbay FAQs

    Q. Who are the typical users of Fullbay?

    Fullbay has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


    Q. What languages does Fullbay support?

    Fullbay supports the following languages:
    English


    Q. Does Fullbay offer an API?

    Yes, Fullbay has an API available for use.


    Q. What other apps does Fullbay integrate with?

    Fullbay integrates with the following applications:
    QuickBooks Online


    Q. What level of support does Fullbay offer?

    Fullbay offers the following support options:
    Email/Help Desk, Chat, Phone Support, Knowledge Base

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