Fullbay Pricing, Features, Reviews & Comparison of Alternatives

Fullbay

Cloud-based auto and truck repair shop management software

4.33/5 (6 reviews)

Fullbay overview

Fullbay is a software solution designed to support and manage the business of heavy duty, busy automobile (truck) repair shops and diesel repair shops. Cloud-based with centralized online access from any web-enabled device, the system promises to allow managers, techs and customers to engage with the operations within and outside the shop premises. From a custom branded portal, clients can administer their own information, submit repair requests, view maintenance histories, approve any work and indeed settle invoice payments. Those invoices can be raised accurately with every part accounted for, and both emailed to the customer and sent to QuickBooks Online within clicks.

Customers and staff can also enjoy greater transparency on the work carried out on their units, with Fullbay designed to reflect an "electronic medical record" (EMR) for truck repair. Detailed service histories can be recorded, viewed and queried by components, system, specific parts or servicing dates. Real time statistical reporting features also provide metrics and insights into performance efficiency, while the online deployment allows Fullbay to connect and share its information with other associated cloud apps.
www.fullbay.com

Pricing

Pricing options
Value for money
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Devices

Business size

S
M
L

Markets

United States, Canada

Supported languages

English
Fullbay screenshot: Hosted and deployed within the cloud, Fullbay is accessible on any internet-enabled device including mobile, tablet, desktop or laptopFullbay TestimonialWhat is Fullbay?Be Free

Fullbay reviews

Excellent
4

Very good
1

Average
0
Poor
1

Terrible
0
Value for money
Features
Ease of use
Customer support
  4.8
  4.0
  4.0
  4.3
Troy Willich

Fullbay has helped us see our business processes from a new perspective.

Used daily for 2+ years
Reviewed 2018-01-11
Review Source: Capterra

I like the real time capabilities of creating service requests and through to the final invoice. The reporting is thorough and precise and helps us find weaknesses and inefficient processes. The customer portal has proven to be very useful for active customers. We like the quoting and order feature of the parts process with our vendors. The PM tracking and reporting is very robust and accurate. It seamlessly interfaces with Quickbooks and recognizes when it fails to export and item. Overall we we are very happy with Fullbay and we intend to continue using it. It gets better every day.

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Debbie Passerallo

Nothing gets missed anymore! Every part has a home, every repair has it's place!

Used daily for 1-2 years
Reviewed 2017-12-22
Review Source: Capterra

Paperless, streamlined (the techs have to finish the job!), knowing what has to be attended to on every job, and employee stats are up to date. It is easy to track what is going on with every piece of equipment, and billing does not get left behind - it is front and center to be attended to. We can log onto the software from anywhere - even when we're on vacation to check on things. The techs are learning to watch their own numbers and strive to improve. And most customers like the ability to access their own customer portal. It's been a win-win for everyone! AND NO MORE PAPER REPAIR ORDERS THAT GET DIRTY, GREASY, AND SMUDEGED!

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Stephen Eddy

The "Best" heavy duty repair shop software on the market.

Used daily for 2+ years
Reviewed 2018-02-02
Review Source: Capterra

The founders and their team are completely committed to providing the ''very'' best software to the heavy duty diesel truck,trailer,reefer repair shops. There isn't any other software on the market that can compete with the features and functionality of Fullbay. From the software layout, to the real time invoicing, real time stats on every job which include technician performance, the profitability on labor & parts, to the complete step by step visibility of jobs by everyone including the customer. This software is a game changer for those companies that are ready to take their business and customer experience to the next level. "The very best feature for me personally, is the ability to login anytime from just about anywhere and see own my company is performing!"

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Fred Thomas

Overall excellent

Used daily for 1-2 years
Reviewed 2018-01-12
Review Source: Capterra

Migration was uneventful- startup was pretty smooth-uncovered issues have been eliminated and enhancements have been added. Leading edge-incorporates current technologies Productive- Techs are more aware since they are tracking productivity Powerful-Allows instantaneous invoicing and generates lots of metrics Evolving- enhancements are generated routinely Well supported- CRM is alive and well

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Ray Johnson

Fullbay Review

Used daily for less than 6 months
Reviewed 2018-12-28
Review Source: Capterra

We have had the system for 3 months and I can't wait to get rid of it. I feel like we are the only company who is actually using the system because of all the issues we have...if it was used by more companies they would have fixed all the issues already. Keep trying Fullbay.Invoicing is easier by letting you build the invoice during the job, as long as your tech can make a decent summary of the work performed.

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Fullbay pricing

Pricing options
Subscription
View Pricing Plans

Contact Fullbay directly for pricing information.

Fullbay features

Customer History
Real Time Data
Reporting & Statistics

API (50 other apps)
Activity Dashboard (49 other apps)
Automatic Notifications (61 other apps)
Automatic Reminders (47 other apps)
Credit Card Processing (43 other apps)
Customer Database (41 other apps)
Customer Loyalty Program (58 other apps)
Data Import/Export (41 other apps)
Discount Management (44 other apps)
Gift Card System (48 other apps)
Inventory Management (44 other apps)
Inventory Tracking (65 other apps)
Multi-Location (59 other apps)
POS (89 other apps)
Sales Reporting (52 other apps)
Search Functionality (47 other apps)
Third Party Integration (45 other apps)

Additional information for Fullbay

Key features of Fullbay

  • Quotes / estimates
  • Labor rates
  • Parts management
  • Vehicle tracking
  • Service history
  • QuickBooks integration
  • Invoices
  • Real time data
  • Real time reporting
  • Mobile integration
  • Client portal
  • Repair tracking
  • Application integration
  • Customer history
  • Self service portal
  • Shop management
  • Vendor self service
  • Estimating
  • Reporting & statistics
  • Invoice creation & processing
  • Transaction history
View All Features

Benefits

Fullbay is a diesel (truck) repair shop management solution that has been designed specifically to cater for heavy duty operations, offering centralized cloud-based access from any web-enabled device.

A public-facing web portal allows customers to submit personally worded repair requests, while being able to manage units, make service requests, check maintenance histories, submit approvals and pay off outstanding invoices.

Connectivity with QuickBooks Online sends raised invoices straight into the app while emailing a copy direct to the customer to speed up the payment process.

Real time statistics provide up-to-date feedback on shop performance and tech efficiency, utilizing metric-based reporting to maximize service throughput.

Fullbay promises to act like an "electronic medical record" for truck vehicles, promoting the logging and querying of full service histories that can be searched by service date, components, parts etc.