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GrubHub vs Owner.com Comparison (2026)

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Restroworks

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GrubHub

Owner.com logo

Owner.com

Overview

Grubhub is a takeout and delivery software for corporates and restaurants to build food orders, manage payments, and track delivery on a digital platform. It helps manage large orders and its distribution, scheduling recurring requests, generating monthly invoices, and setting up guidelines.

Owner is a platform that helps restaurant owners manage their online presence and drive direct online sales.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

249

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.3

131

5

4

3

2

1

76

29

21

2

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
56%
would recommend this app

4.6

112

5

4

3

2

1

94

5

2

3

8

  • Value for money
  • Ease of use
  • Features
  • Customer support
85%
would recommend this app

Pros

“The platform is familiar to many users, making it easy for customers to order, and it can generate incremental sales during slower periods when managed strategically.”
JD

Johnathan D.

Owner

“I am able to view different restaurants around me and find whatever I am craving”
AM

Annie M.

Physician Assistant

“Even when you try to be nice about the order being incorrect the most you'll get is a $5 or $10 coupon if you can wade through to the manager.”
JC

Jim C.

CEO

Pros

“Customization options for certain workflows and reporting could be restrictive, and some advanced features required support involvement rather than being fully self‑service. While the platform is very intuitive, those limitations may be noticeable for users looking for deeper control or scalability as their business grows.”
RS

Radha S.

Legal Assistant

“How fast and efficient the Onboarding team moved through the process of putting us on the map such as building our website and adding photos and videos and keeping the lines of communication open.”
Verified reviewer profile picture

Rosana B.

General Manager

“I appreciated how seamlessly it combined direct online ordering, customer data, and marketing tools into one streamlined system, reducing reliance on third‑party delivery apps. While the platform is easy to use and effective for its core purpose, some features felt less flexible for more complex or highly customized needs.”
RS

Radha S.

Legal Assistant

Cons

“High commission and service fees substantially reduce margins, and restaurants are often held financially responsible for issues beyond their control, such as driver delays, app errors, or customer disputes.”
JD

Johnathan D.

Owner

“Sometimes the app doesn't allow me to select no ice in my drinks or when I go to order online the app freezes”
DR

Daniel R.

Founder

“Commission fees are high, and when problems occur, restaurants often carry the financial burden.”
JD

Johnathan D.

Owner

Cons

“I felt that I wasted my time trying to contact what was actually the "sales" team instead of reaching directly to Support. But to add on, I believe this was a glitch in the system but worth mentioning: The first few delivery orders we had, were assigned to Uber drivers and Dashers and that was not what we had agreed on.”
Verified reviewer profile picture

Rosana B.

General Manager

“There are also a couple of limitations in setting up custom text and email marketing campaigns within their platform, such as inability to segment your user base and inability to send yourself test emails and texts before blasting.”
SH

Sami H.

Chief Strategy and Operations Officer

“After receiving some orders with discounts amounting to over 30% of the order I ended up disabling all the automated programs that had been enabled (by DEFAULT) for my business. If I wanted to lose 30% or more of my gross, I could have gone with the competition!”
JB

Jim B.

Owner manager

  • Vendor responds to reviews
  • Last review9 months ago
  • Vendor responds to reviews
  • Last review20 days ago

Key features

  • Total features19
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Campaign Management
  • Contact Database
  • Customer Accounts
  • Customizable Branding
  • Delivery Estimate
  • Delivery Management
  • Delivery Tracking
  • Email Marketing
  • Employee Management
  • Food Delivery Dispatching
  • For Restaurants
  • Gift Card Management
  • Kitchen/Menu Management
  • Live Tracking
  • Location Tracking
  • Loyalty Program
  • Marketing Automation
  • Menu Builder
  • Mobile Access
  • Multi-Channel Marketing
  • Multi-Location
  • Online Ordering
  • Online Payments
  • Order Management
  • Order Processing
  • Order Tracking
  • Payment Processing
  • Point of Sale (POS)
  • Point of Sale (POS) Integration
  • Promotions Management
  • Real-Time Analytics
  • Real-Time Reporting
  • Restaurant POS
  • Reviews Management
  • Rewards Management
  • SMS Marketing
  • SMS Messaging
  • Sales Reports
  • Third-Party Integrations
  • Website Personalization
  • Total features35
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Campaign Management
  • Contact Database
  • Customer Accounts
  • Customizable Branding
  • Delivery Estimate
  • Delivery Management
  • Delivery Tracking
  • Email Marketing
  • Employee Management
  • Food Delivery Dispatching
  • For Restaurants
  • Gift Card Management
  • Kitchen/Menu Management
  • Live Tracking
  • Location Tracking
  • Loyalty Program
  • Marketing Automation
  • Menu Builder
  • Mobile Access
  • Multi-Channel Marketing
  • Multi-Location
  • Online Ordering
  • Online Payments
  • Order Management
  • Order Processing
  • Order Tracking
  • Payment Processing
  • Point of Sale (POS)
  • Point of Sale (POS) Integration
  • Promotions Management
  • Real-Time Analytics
  • Real-Time Reporting
  • Restaurant POS
  • Reviews Management
  • Rewards Management
  • SMS Marketing
  • SMS Messaging
  • Sales Reports
  • Third-Party Integrations
  • Website Personalization

Integrations

  • Total integrationsN/A
  • Clover
  • DoorDash for Business
  • Epos Now
  • Lightspeed Restaurant
  • Otter.ai
  • QuickBooks Online
  • Square Point of Sale
  • Square for Restaurants
  • Stripe
  • Toast POS
  • Uber Eats
  • Total integrations11
  • Clover
  • DoorDash for Business
  • Epos Now
  • Lightspeed Restaurant
  • Otter.ai
  • QuickBooks Online
  • Square Point of Sale
  • Square for Restaurants
  • Stripe
  • Toast POS
  • Uber Eats