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Toast POS vs Owner.com Comparison (2026)

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Good recommendations?

Toast POS

Owner.com

Overview

Toast POS is a cloud-based restaurant point of sale and management platform that runs ordering, payments, online ordering, kitchen operations, inventory, and reporting on one system — built for restaurants, bars, cafés, and food trucks.

Owner is a platform that helps restaurant owners manage their online presence and drive direct online sales.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

Pricing

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

249

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.1

555

325

115

Value for money

Ease of use

Features

Customer support

68%

would recommend this app

4.6

125

106

Value for money

Ease of use

Features

Customer support

86%

would recommend this app

Pros

“It appears when guests pay with "tap to pay" it tends to put a hold on the total amount, and then charges them that amount.”

Courtney T.

HR Manager

“I can click on numbers and it will expand to show where they came from.”

LINDA F.

Controller

“Handhelds device for contactless payment is the winner as customer don't have to head to cashier to make payment and can pay the meal from the comfort of the table.”

Carmen H.

Marketing Executive

Pros

“How fast and efficient the Onboarding team moved through the process of putting us on the map such as building our website and adding photos and videos and keeping the lines of communication open.”

Rosana B.

General Manager

“Customization options for certain workflows and reporting could be restrictive, and some advanced features required support involvement rather than being fully self‑service. While the platform is very intuitive, those limitations may be noticeable for users looking for deeper control or scalability as their business grows.”

Radha S.

Legal Assistant

“I appreciated how seamlessly it combined direct online ordering, customer data, and marketing tools into one streamlined system, reducing reliance on third‑party delivery apps. While the platform is easy to use and effective for its core purpose, some features felt less flexible for more complex or highly customized needs.”

Radha S.

Legal Assistant

Cons

“The company I work for uses Toast POS to charge guests to their room number; sometimes the systems don't communicate and tabs are left unpaid.”

Barrett D.

Night Auditor

“I would say the only thing about Toast that I don't like is their pricing for implementing integrations. Because even when the integration is necessary, myself or my consulting clients have a hard time justifying the additional spend over necessary expenses.”

Allie H.

Founder

“This process took more than two months and included email, telephone, and service tickets. When our payments to TOAST stopped due to this problem, we got more attention.”

Brian D.

Treasurer

Cons

“I felt that I wasted my time trying to contact what was actually the "sales" team instead of reaching directly to Support. But to add on, I believe this was a glitch in the system but worth mentioning: The first few delivery orders we had, were assigned to Uber drivers and Dashers and that was not what we had agreed on.”

Rosana B.

General Manager

“There are also a couple of limitations in setting up custom text and email marketing campaigns within their platform, such as inability to segment your user base and inability to send yourself test emails and texts before blasting.”

Sami H.

Chief Strategy and Operations Officer

“After receiving some orders with discounts amounting to over 30% of the order I ended up disabling all the automated programs that had been enabled (by DEFAULT) for my business. If I wanted to lose 30% or more of my gross, I could have gone with the competition!”

Jim B.

Owner manager