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GrubHub vs Zomato for Business Comparison (2026)

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Good recommendations?

GrubHub

Zomato for Business

Overview

Grubhub is a takeout and delivery software for corporates and restaurants to build food orders, manage payments, and track delivery on a digital platform. It helps manage large orders and its distribution, scheduling recurring requests, generating monthly invoices, and setting up guidelines.

Zomato for Business is designed to help organizations in the hospitality industry manage menu listings and customer reviews, track revenue, conduct sales analytics, and modify outlet information via a unified platform. The application allows restaurant owners to receive automated notifications for customer’s check-ins, reviews, and photos in real-time.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

Free

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.3

131

Value for money

Ease of use

Features

Customer support

56%

would recommend this app

4.2

Value for money

Ease of use

Features

Customer support

63%

would recommend this app

Pros

“The platform is familiar to many users, making it easy for customers to order, and it can generate incremental sales during slower periods when managed strategically.”

Johnathan D.

Owner

“I am able to view different restaurants around me and find whatever I am craving”

Annie M.

Physician Assistant

“Even when you try to be nice about the order being incorrect the most you'll get is a $5 or $10 coupon if you can wade through to the manager.”

Jim C.

CEO

Pros

“The user interface very easy and helps me run my kitchen efficiently.”

vishal V.

Owner

“The company works on focusing on customers and thats why sometimes customer ask for refund of good food which in some case incur losses to us except that I didn't find any drawback.”

Ravi M.

Director

“It is very easy to order any groceries items with in 10 minutes of time and it has many offers for better price and discounts”

Matta S.

Student

Cons

“High commission and service fees substantially reduce margins, and restaurants are often held financially responsible for issues beyond their control, such as driver delays, app errors, or customer disputes.”

Johnathan D.

Owner

“Sometimes the app doesn't allow me to select no ice in my drinks or when I go to order online the app freezes”

Daniel R.

Founder

“Commission fees are high, and when problems occur, restaurants often carry the financial burden.”

Johnathan D.

Owner

Cons

“In total, they take away nearly 55% to 60% of the revenue, leaving very little margin for small business owners.”

vishal V.

Owner