IT Retail Pricing, Features, Reviews & Comparison of Alternatives

IT Retail

Grocery POS software for retailers

4.88/5 (8 reviews)

IT Retail overview

What is IT Retail?

IT Retail is a cloud-based & on-premise solution designed to manage processes related to retail stores through point-of-sale, discounts, pricing control, inventory tracking and more, facilitating customer loyalty. IT Retail lets users define employee roles based on individual supermarket requirements.

Key features of IT Retail include inventory management, receipt printing, customer loyalty tracking, product lookup, configurable tenders, and electronic coupons. Using CRM tools, store owners can gain insight into customer purchase history and send customers personalized coupons and promotions, to increase sales. Integration with several standard grocery payment modes allows users to accept payments both online and offline, ensuring compliance with PCI regulations.

IT Retail uses machine learning to generate reports, helping users make decisions to improve business performance. Enterprises can maintain pricing consistency across multiple stores by comparing pricing data based on predefined benchmarks.
itretail.com

Pricing

Starting from
$99/month
Pricing options
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English
IT Retail screenshot: IT Retail back office dashboard screenshotIT Retail screenshot: IT Retail dashboard screenshot

IT Retail user reviews

Excellent
7

Very good
1

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.9
  4.8
  4.9
  5.0
Archie McGregor

Great flexibility, Information at your finger tips and reliability

Used daily for 2+ years
Reviewed 2017-06-02
Review Source: Capterra

Can better run my store with a reliable frontend system and a backend system that can provide my the information I need to make timely decisions. Every issue has been address and resolved quickly by there friendly support staff. IT Retail offers so much it is hard to learn all the features.

Pros
Reliable, easy to use, Great Support, provides the information I need to make business decisions. Easily adaptable to other third party programs.

Response from IT Retail


Thanks Archie! We're happy you're happy with IT Retail!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Kaleb Goodwin

Great POS Software for Grocers

Used daily for 2+ years
Reviewed 2020-05-18
Review Source: Capterra

They did a great job setting me up, and I love the reporting on sales.

Pros
I like that is user friendly, on the backend and front end. A cashier can learn the software really fast. I also like the product lookup which helps the speed at the check stand.

Cons
I am looking forward to the new features, with e-commerce.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Valerie Georgoulopoulos

Great Product and Staff!

Used daily for 6-12 months
Reviewed 2017-01-05
Review Source: Capterra

Being a new business owner, I wasn't sure what to expect from this product. We ran into a few minor glitches here and there, and the staff has been incredibly responsive and has always taken my needs and suggestions into consideration. I love using the software once all the bugs were/are worked out. It's very easy to use. I like the IT Retail site and all the features it offers, like entering the end of day totals, reporting, and the ability to edit the register buttons. I don't intend on changing the product in my business and I look forward to growing our relationship!

Pros
It's easy to use and edit, and the staff goes above and beyond to keep me happy.

Cons
Too many glitches, but once they are worked out this thing will run very nicely.

Response from IT Retail


Hey Valerie,

Thanks so much for your kind words! We've loved working with you so far and look forward to many more years working together!

-Stephen

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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David Goodwin

Great POS for Smaller Stores

Used daily for less than 6 months
Reviewed 2016-12-15
Review Source: Capterra

We are an all-organic store based in Riverside and a big source of our revenue is our hot food/drinks section in the store. The problem is that even though we have 2 main registers up front for people to pay at, a lot of people were ordering food/drinks at the deli and then just walking out with it instead of paying. When we heard about Retail NEXT we were excited because we were looking for a system that was lightweight enough to be installed at the deli counter but that could still handle checking out our produce and dry good items. It's really been the perfect fit for us because we already use IT Retail for the main registers and we love the service and the features that we get from them. So far our experience has been great; there have been a few software bugs but the best part about IT Retail is that they are super responsive to all of our problems. If we call them with an issue it's usually a same-day fix and we are back up and running.

Pros
Cloud-based, EMV and EBT, can handle full grocery checkout, easy to use/easy to train on.

Cons
Get better pin pads

Response from IT Retail


Thanks for the review David! We are thrilled that you've had such a good initial experience! And we are working on the pin pads :)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Ho Chung

Great supporting team

Used daily for 2+ years
Reviewed 2016-12-30
Review Source: Capterra

Well trained a d experienced supporting members. Easy of use and fast learn how to use it. Recommended.

Pros
Easy of use Flexible

Cons
None

Response from IT Retail


Thanks Mr. Chung! We have enjoyed working closely with you all as well! Best of luck this new year!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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IT Retail pricing

Starting from
$99/month
Pricing options
Subscription
View Pricing Plans

Pricing is on a monthly subscription basis, starting from $99 per month.

IT Retail features

Customer Database
Customer History
Discount Management
Electronic Payments
Employee Management
Inventory Management
Inventory Tracking
Loyalty Program
Multi-Location
POS
Promotions Management
Reporting & Statistics
Sales Reporting

API (123 other apps)
Activity Dashboard (137 other apps)
Automatic Notifications (112 other apps)
Billing & Invoicing (110 other apps)
Order Management (139 other apps)
Order Processing (95 other apps)
Third Party Integration (115 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Additional information for IT Retail

Key features of IT Retail

  • Customer Account Profiles
  • Electronic Signature
  • Gift Card Management
  • Grocery POS
  • Loyalty Program
  • Multi-Store
  • Payment Processing
  • Pricing Management
  • Retail Management
  • Retail POS
  • Single Store
View All Features