Epos Now Pricing, Features, Reviews & Comparison of Alternatives

Epos Now

Secure electronic point of sale (POS) system

4.19/5 (235 reviews)

Epos Now overview

What is Epos Now?

Epos Now is a cloud-based point of sale system that offers restaurant and retail businesses a single and centralized platform from which to control inventory, back office and employee activity. Incorporating integrated payments, an online booking system and a customizable dashboard, Epos Now aims to deliver an efficient point of sale solution.

In order to manage point of sale operations effectively, Epos Now integrates with major payment types including Mercury, PayPal and Apple Pay. Moreover, with the Epos Now API, users can connect to any other payment gateway. Utilizing integrated payments, Epos Now affords customers the flexibility to pay by credit card, watch or smartphone device. By designing a native mobile application for iOS and Android, Epos Now serves to promote further flexibility by enabling users to process payments and access features on the move.

Further to payment processing, Epos Now facilitates inventory, customer and employee management. With stock monitoring technology, Epos Now enables users to create purchase orders automatically. Meanwhile, by maintaining a central customer database, Epos Now permits users to send invoices, grant credit and collect marketing information easily from customers. Offering extensive reporting options, Epos Now allows users to gain real-time, actionable insight into sales, product and employee performance.
www.eposnow.com

Pricing

Starting from
$39/month
Pricing options
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, United Kingdom

Supported languages

English
Epos Now screenshot: Integrate with Sage OneEpos Now Tablet Case Study - 42 King StreetEpos Now screenshot: Establish account settingsEpos Now screenshot: Set custom dashboardsEpos Now screenshot: Access reports on mobileEpos Now screenshot: Accept credit & debit cards with integrated paymentsEpos Now screenshot: Prevent unauthorized access with employee pin numbers

Epos Now reviews

Value for money
Features
Ease of use
Customer support
  4.1
  4.1
  4.2
  4.1
Wojciech Szafalowicz

Excellent POS system for various types of business, expecially hospitality ones

Used daily for 1-2 years
Reviewed 2018-07-21
Review Source: Capterra

Pros
- great 24/7 support team - elastic SAAS solution that can be customised for various business needs - cloud-based solution that can work on any device and any operating system

Cons
- pricing seems fine initially but the sales team constantly keep pushing for paid support plan - this might be expensive - As this is a massive provider, you might sometimes wait a long time for your new features to be implemented

Response from Epos Now


Hello Wojciech,

Thank you for taking the time to leave us such a lovely review. I am so glad to hear that you have found our software to be so useful and that you have had the chance to speak to our excellent support team.

We are consistently improving our software based on customer feedback so do keep an eye out for our regular software releases.

If there is anymore feedback you would like to add we would love to hear from you at customer-engagement@eposnow.com.

Kind Regards,

Naiomi

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Anna Majdalani

Amazing

Used daily for 1-2 years
Reviewed 2020-02-08
Review Source: Capterra

Great customer support, very easy to use brilliant for accountancy and amazing software

Pros
To be honest is pretty much nothing I consult with this software it is absolutely amazing I love the statistics on it the graphs all the financial information that you can gain and the simplicity of it all the amount of information you can extract about your business is Colossal.

Cons
Only downfall was the free tanning app. Not in-depth enough to move with the speed of our company growth. Tanning App was extremely basic. I approached them on many occasions to try and develop it further but it was not possible. There was no tanning applications that were able to integrate with it either. So I had to look for alternative software. Such a shame I really didn’t want to move from Epos now.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Jerica Thoms

Difficult implementation, but lots of potential

Used daily for less than 6 months
Reviewed 2017-02-24
Review Source: Software Advice

We are starting feed/retail/animal health products store, and wanted a cloud-based system with more flexibility than the dinosaur server-based systems typically used in our industry. We asked a TON of questions, demoed multiple systems, and decided Epos Now was the best fit; we've had the system for 4 months. Implementation was rough, to say the least. We were told customer service was based out of North Carolina; however, most of the reps we've talked to are very British. Nothing against Britts, but lingo is different, business is different, time zones are different- all making for minor challenges that we were not anticipating. Our implementation manager hung up on us mid-call when she had to go catch her train. We were instructed to enter products one way, then told we had to delete everything we'd entered (DAYS of work) and do it all over again. It cannot accept payments over $, which matters if you sell a large amount of product or invoice monthly. It is weight integrated, and when I was doing my initial inquisitions, made it clear that we would sell feed/seed in ounces, pounds, and tons with decimal values; the system only can measure in kilograms, which is not practical for most US applications. Manager overrides require the sales associate to log-out and the manager to log-in; an override code would be so much more efficient. However, when you actually have a client in front of you for a simple transaction, the transactions are smooth and easy. The sales interface is very user-friendly. It works great in the remote setting for pop-up shops. It was not expensive. The apps are interesting- it's nice that it makes the basic system very affordable and there are many apps available, but it is overwhelming to know which apps I need and how to use them. It could also potentially get expensive if you added many apps. As a young company, they are motivated and do continually work to improve the product and add frequent updates; however, we were told some features were a part of the system, but after purchasing the system were told that they would be available in the 'next update'. After about 2 months, we had a serious discussion about ditching this system and switching to another. We ultimately decided to stay with this system, accepting that all systems had limitations, and crossing our fingers that the worst was over. It does appear that the worst is over; however, we've only been going at this for 4 months, so ultimately time will tell.

Pros
Sales interface and usability for transactions Overall look and style of equipment and graphics Price for value Mobility and Flexibility

Cons
Misleading information during demo/search process Unreliable support during implementation Lack of standard features and functions- units of measurement, limit on dollar amounts, etc Confusion regarding which features are/not available via apps

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 6/10

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Crystal Miller

A great tool for any business

Used daily for less than 6 months
Reviewed 2019-11-08
Review Source: Capterra

This software has made my book keeping a thousand times easier.

Pros
I like that it is user friendly and the back office functions make my paperwork so much easier to navigate.

Cons
Slow to load and could have better options for integrating rewards and gift certificates.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Kevin Rhodes

Almost there

Used daily for 1-2 years
Reviewed 2019-10-14
Review Source: Capterra

It has been extremely useful to be able to access sales in real time from abroad. When I am working remotely I can still access the day's sales.

Pros
The ease of use of Epos Now is undeniable. They have made the software user-friendly and intuitive. Where it is not intuitive, customer support is standing by and responsive. I would recommend this particularly to new businesses to establish a POS system and track their business's success.

Cons
I had no problems with the software, however we operate under the Imperial system and the add-on that was available then (and to my knowledge until now) is in metrics only. This was a major problem for us and one we still deal with. Although the software was said on more than one occasion to be in development (and later told ready) I have yet to see it and customer service did not reach out to me when it was available. Some improvements are needed there in both developing software for the world market and in customer service follow-up.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Epos Now pricing

Starting from
$39/month
Pricing options
Subscription
Free trial
View Pricing Plans

30-day free trial, no credit card required.
Standard: $39/month ($24/month for each additional register)
Premium: $69/month ($45/month for each additional register)
Enterprise: To receive a custom quote, contact Epos Now directly.

Epos Now features

API
Activity Dashboard
Customer Database
Reporting & Statistics
Third Party Integration

Activity Tracking (186 other apps)
Automatic Notifications (223 other apps)
Calendar Management (196 other apps)
Contact Database (146 other apps)
Contact Management (149 other apps)
Custom Fields (161 other apps)
Customizable Branding (236 other apps)
Customizable Reporting (182 other apps)
Customizable Templates (198 other apps)
Data Import/Export (209 other apps)
Electronic Payments (159 other apps)
Email Integration (214 other apps)
Reminders (199 other apps)
Social Media Integration (193 other apps)
Surveys & Feedback (167 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for Epos Now

Key features of Epos Now

  • Layaway management
  • Ordering automation
  • Touch screen
  • Inventory control
  • Invoices
  • Barcode scanning
  • Customer account profiles
  • Customer database
  • Data visualization
  • eCommerce management
  • Employee management
  • Inventory tracking
  • Invoice management
  • Payroll management
  • Permission management
  • POS
  • Product catalog
  • Promotions management
  • Real time reporting
  • Returns management
  • Sales reporting
  • Sales tracking
  • Third party integration
  • Tracking features
  • Activity dashboard
  • Employee time clock
  • Purchasing management
  • Discount management
  • Customizable receipts
  • Appointment management
  • Authentication & security
  • Time & attendance tracking
  • Customer loyalty program
  • Retail inventory management
  • Role-based permissions
  • Stock management
  • Customizable dashboard
  • Gift card system
  • Employee performance reporting
  • Booking management
  • Inventory management
View All Features

Benefits

Epos Now is available as a native mobile application on iOS and Android, affording users the flexibility to access real-time data on the move from any smartphone or tablet device.

Epos Now includes an online booking system, enabling users to manage appointments or staff rotas efficiently and effectively.

Epos Now integrates with popular payment types including PayPal Sage Pay and Apple Pay, allowing users to accept online payments simply and securely.

Epos Now allows users to establish different authorization levels, serving to restrict unauthorized access and protect sensitive data.

Epos Now employs custom dashboards, granting users quick and central access to key information and real-time reports.