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Epos Now Logo
Epos Now
3.5
(333)

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Secure electronic point of sale (POS) system

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(22)

Epos Now Pricing, Features, Reviews and Alternatives

Epos Now product overview

Price starts from

25

Per month

Flat Rate

What is Epos Now?

Epos Now is a cloud-based point-of-sale system that offers hospitality and retail businesses a single and centralized platform from which to control inventory, back office and employee activity. Incorporating integrated payments, an online booking system and a customizable dashboard, Epos Now delivers an efficient point-of-sale solution.

Key benefits of using Epos Now

  • Epos Now is available as a native mobile application on iOS and Android, affording users the flexibility to access real-time data on the move from any smartphone or tablet device.

  • Epos Now includes an online booking system, enabling users to manage appointments or staff rotas efficiently and effectively.

  • Epos Now integrates with popular payment types including PayPal Sage Pay and Apple Pay, allowing users to accept online payments simply and securely.

  • Epos Now allows users to establish different authorization levels, serving to restrict unauthorized access and protect sensitive data.

  • Epos Now employs custom dashboards, granting users quick and central access to key information and real-time reports.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Chat
    Phone Support
    24/7 (Live rep)
    FAQs/Forum
    Knowledge Base

    Training options

    Webinars
    Live Online
    Documentation
    In Person

    Epos Now pricing information

    Value for money

    3.2

    /5

    333

    Starting from

    25

    Per month

    Flat Rate

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Epos Now features

    Functionality

    3.4

    /5

    333

    Total features

    106

    18 categories

    Most valued features by users

    Reporting/Analytics
    Reporting & Statistics
    Third Party Integrations
    Activity Dashboard
    API
    Mobile Access
    Customizable Branding
    Customizable Reports

    Functionality contenders

    Epos Now users reviews

    Overall Rating

    3.5

    /5

    333

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.41/10
    Rating distribution

    5

    4

    3

    2

    1

    160

    32

    31

    18

    92

    Pros
    Great customer support, very easy to use brilliant for accountancy and amazing software.
    After being held to one time only only for this call price and grand promises of excellent customer service.
    Overall, the flexibility and customization is the best feature and the reason we stay. In addition, Epos is always updating and improving.
    Cons
    Probably the worst over customer experience I have had across any industry. And this is not after one bad experience, this is spanning 3+ years.
    Insistence that the problem was Xero for over a week was frustrating until eventually a functioning link was established to the API (not a Xero problem). Then the problems really started.
    I have tried since December to get this account paused and stop being charged. I've been promised every single week since the first charge that they would "pause," and refund the charges.

    Overall rating contenders

    EE
    AvatarImg

    Erick E.

    Furniture, 1-10 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Customer Service

    Reviewed 4 years ago

    While attempting to intergrade a new payment processing company, I could not have been more pleased with the service and assistance I received from support team. Team treated me with the upmost courtesy and respect that all customer service representatives should deliver to their customers. From start to finish, they were there to assist me the entire way through what should have been an easy setup but were able to overcome all the obstacles that came up along the way. Thank you so much for your help and I am so happy knowing I have their team available to assist me in the future.

    Pros

    Professional, courtesy and respectful to their customers. Representatives go out of their way to assure the problem you are experiencing is resolved 100%

    Cons

    there is not anything I can think of at this time that would classify as a con based on all the positive experiences I have had dealing with their IT department as of late.

    Vendor response

    Thank you for your 5 star business review of the service interactions you have had with us, it's really great to receive positive feedback from our customers. We are striving every day to improve our customer service, we understand that some of the more technical aspects of our systems can require detailed explanations where patients and courtesy are required to promote great working relationships. As one of our standard support customers please feel free to contact us if you have any further questions or require any further assistance. We looking forward to hearing from you.

    ME
    AvatarImg

    Matthew E.

    Printing, 1-10 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Very useful system for SME

    Reviewed 4 years ago

    Very Good. It has helped us total our end of day sales and with the breakdown of items and sold we can easily separate the Vatable sales saving time for our accounts team.

    Pros

    The software is easy to use and can be edited to suit your business needs with time saving folders. It also has a very user friendly interface that can be picked up in minutes making it great for getting new employees up to speed

    Cons

    Updating the software was a little tricky but with the help of the telephone team this issue was resolved pretty quickly.

    Vendor response

    Hello Matthew. Thank you for leaving us a business review, we take all feedback seriously and use this to help continually learn and grow and provide the best customer service possible. The simplicity of our front end system is a real unique selling point making it easy to train staff and adapt for personal / business preference. The backend provides intuitive reporting about profitability,...

    RH
    AvatarImg

    Rick H.

    Building Materials, 11-50 employees

    Used daily for less than 6 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    Don't do it.

    Reviewed a month ago

    I chose this because it was going to integrate with Qb's Enterprise. Far from it.

    Pros

    Nothing. I never even opened the boxes..

    Cons

    The primary problem I had was when they said it can integrate with Qb's. That is a far cry from integrating. They gave me a bunch of spreadsheets and tried to explain it but eventually said I needed to "figure it out". I put a lot of time and effort into making this work to no avail. I spent a lot of money already without a single sale. After trying to cancel for a month and a half, I finally reached someone that can help. But now they want another $875.00 for 'the remainder of the contract'. I thought I had a trial period. Anyone want to buy some hardware? It's all in the box and It's never been opened.

    AS
    AvatarImg

    Alice S.

    Retail, 1-10 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    Terrible customer service long waiting times to get in touch with staff

    Reviewed 3 months ago

    terrible service but we are stuck in a contract

    Pros

    Nothing keep away at all costs.

    Cons

    Poor customer service. The accounting software is terrible and doesn't work. Long waiting times to get in touch with customer services and you are constantly passed to different members of staff problems never get solved.

    MC
    AvatarImg

    Martin C.

    Restaurants, 11-50 employees

    Used daily for less than 6 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    EPOs Back Office set up from the begining .

    Reviewed 6 years ago
    Pros

    On Wednesday 20th September 2017 I was having some problems trying to log in to the back Office on our EPOs till. I phoned the support line in the morning & was connected to a 1st line support Agent. I explained the problem & it was agreed that she would phone me back at 4pm to help resolve the problem. We have recently changed company names over & there had been a mix up about which account etc. was...

    Cons

    No cons were added to this review

    Epos Now FAQs

    Q. What type of pricing plans does Epos Now offer?

    Epos Now has the following pricing plans:
    Starting from: £25.00/month
    Pricing model: Free, Subscription
    Free Trial: Available


    Q. Who are the typical users of Epos Now?

    Epos Now has the following typical customers:
    Freelancers, Mid Size Business, Small Business

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    Q. What languages does Epos Now support?

    Epos Now supports the following languages:
    English, Spanish

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    Q. Does Epos Now support mobile devices?

    Epos Now supports the following devices:
    Android, iPad, iPhone

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    Q. Does Epos Now offer an API?

    Yes, Epos Now has an API available for use.

    See alternatives

    Q. What other apps does Epos Now integrate with?

    Epos Now integrates with the following applications:
    Wix, Wufoo, WooCommerce, PayPal, Loyal Zoo, Worldpay, Deputy, Zapier, Gmail, Megaventory, Workforce.com, Appointedd, Sage 50cloud Accounting, Salesforce Sales Cloud, Feefo, Eventbrite, Quickbooks Online, Google Calendar, Mailchimp, Trustpilot, Xero, VoucherCart, BigCommerce, Shopify

    See alternatives

    Q. What level of support does Epos Now offer?

    Epos Now offers the following support options:
    Email/Help Desk, Chat, Phone Support, 24/7 (Live rep), FAQs/Forum, Knowledge Base

    See alternatives

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