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Epos Now Pricing, Features, Reviews and Alternatives

Epos Now product overview

Price starts from

39

Per month

Per Feature

What is Epos Now?

Epos Now is a cloud-based point of sale system that offers restaurant and retail businesses a single and centralized platform from which to control inventory, back office and employee activity. Incorporating integrated payments, an online booking system and a customizable dashboard, Epos Now aims to deliver an efficient point of sale solution.

Key benefits of using Epos Now

  • Epos Now is available as a native mobile application on iOS and Android, affording users the flexibility to access real-time data on the move from any smartphone or tablet device.

  • Epos Now includes an online booking system, enabling users to manage appointments or staff rotas efficiently and effectively.

  • Epos Now integrates with popular payment types including PayPal Sage Pay and Apple Pay, allowing users to accept online payments simply and securely.

  • Epos Now allows users to establish different authorization levels, serving to restrict unauthorized access and protect sensitive data.

  • Epos Now employs custom dashboards, granting users quick and central access to key information and real-time reports.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Chat
    Phone Support
    24/7 (Live rep)

    Training options

    Webinars
    Live Online
    Documentation
    In Person

    Epos Now pricing information

    Value for money

    3.5

    /5

    301

    Starting from

    39

    Per month

    Per Feature

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Epos Now features

    Functionality

    3.6

    /5

    301

    Total features

    70

    18 categories

    Most valued features by users

    Reporting/Analytics
    Reporting & Statistics
    API
    Third Party Integrations
    Activity Dashboard
    Mobile Access
    Customer Database
    Customizable Reports

    Functionality contenders

    Epos Now users reviews

    Overall Rating

    3.7

    /5

    301

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.43/10
    Rating distribution

    5

    4

    3

    2

    1

    159

    30

    30

    15

    67

    Pros
    Great customer support, very easy to use brilliant for accountancy and amazing software.

    AM

    Anna M.

    After being held to one time only only for this call price and grand promises of excellent customer service.

    AJ

    Aaron J.

    Overall, the flexibility and customization is the best feature and the reason we stay. In addition, Epos is always updating and improving.
    AvatarImg

    Denise Z.

    Cons
    Probably the worst over customer experience I have had across any industry. And this is not after one bad experience, this is spanning 3+ years.

    AB

    Adam B.

    Insistence that the problem was Xero for over a week was frustrating until eventually a functioning link was established to the API (not a Xero problem). Then the problems really started.

    AR

    Anonymous Reviewer

    I have tried since December to get this account paused and stop being charged. I've been promised every single week since the first charge that they would "pause," and refund the charges.

    RG

    Richard G.

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    Excellent POS system for various types of business, expecially hospitality ones

    Reviewed 4 years ago
    Pros

    - great 24/7 support team - elastic SAAS solution that can be customised for various business needs - cloud-based solution that can work on any device and any operating system

    Cons

    - pricing seems fine initially but the sales team constantly keep pushing for paid support plan - this might be expensive - As this is a massive provider, you might sometimes wait a long time for your new features to be implemented

    Vendor response

    Hello Wojciech, Thank you for taking the time to leave us such a lovely review. I am so glad to hear that you have found our software to be so useful and that you have had the chance to speak to our excellent support team. We are consistently improving our software based on customer feedback so do keep an eye out for our regular software releases. If there is anymore feedback you would like to add we would love to hear from you at customer-engagement@eposnow.com. Kind Regards, Naiomi

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Amazing

    Reviewed 2 years ago

    Great customer support, very easy to use brilliant for accountancy and amazing software

    Pros

    To be honest is pretty much nothing I consult with this software it is absolutely amazing I love the statistics on it the graphs all the financial information that you can gain and the simplicity of it all the amount of information you can extract about your business is Colossal.

    Cons

    Only downfall was the free tanning app. Not in-depth enough to move with the speed of our company growth. Tanning App was extremely basic. I approached them on many occasions to try and develop it further but it was not possible. There was no tanning applications that were able to integrate with it either. So I had to look for alternative software. Such a shame I really didn’t want to move from Epos now.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend2/10

    Share this review:

    You will have to pay a premium price for access their customer service

    Reviewed 12 days ago

    Last customer service agent I called kept trying to get me to pay $69 per month in order for him to help me.

    Pros

    easy to add products and keep track of sales

    Cons

    Just added a new computer to my pos system. But I need to have the drivers for the epos printer I purchased. Owned this system for 3 years and they will not help you in a pinch unless you pay $69 per month for their customer service. Be aware this system will not be their advertised $39 per month. More like $118 per month

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    Appalling Company - AVOID at all costs. 6 Months of Hell

    Reviewed 17 days ago

    Literal hell for 6 months. We couldn't wait to move to a new supplier who was actually competent. Research this company very carefully and ask to see their community forum before joining.

    Pros

    It's pretty. That's about it. Apart from looking nice the functionality is poor.

    Cons

    Everything. Sales reports are incorrect all the time, cash up was wrong on a daily basis (not due to human error). Support is practically non existant. Whatsapp support might reply in 3-4 weeks if you're lucky. Phone support aren't trained so can't help solve issues. Higher management try to blame your equipment rather than their system. Slow and Laggy, took over 5 minutes to log in some times and button presses wouldn't register half of the time. Just generally and awful system.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend5/10

    Share this review:

    Care plan con

    Reviewed 3 months ago

    Ok. They sold us the caer plan and said you can cancel after 12 months which we have in writing and now they are saying we are not able to cancel so a bit of a con.

    Pros

    Overall easy to use and works for us and the reviews overall we’re positive

    Cons

    The customer support is terrible they have no clue how the system works. Have rang 10 time sift the same issue and they have no clue how to rectify the issue so gave up.

    Epos Now FAQs and common questions

    Q. What type of pricing plans does Epos Now offer?

    Epos Now has the following pricing plans:
    Starting from: $39.00/month
    Pricing model: Free, Subscription
    Free Trial: Available


    Q. Who are the typical users of Epos Now?

    Epos Now has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Small Business


    Q. What languages does Epos Now support?

    Epos Now supports the following languages:
    English, Spanish


    Q. Does Epos Now support mobile devices?

    Epos Now supports the following devices:
    Android, iPad, iPhone


    Q. Does Epos Now offer an API?

    Yes, Epos Now has an API available for use.


    Q. What other apps does Epos Now integrate with?

    Epos Now integrates with the following applications:
    Wufoo, PayPal, Loyal Zoo, Deputy, Zapier, Gmail, Megaventory, Appointedd, Sage 50cloud Accounting, Salesforce Sales Cloud, Feefo, Eventbrite, Quickbooks Online, Google Calendar, Mailchimp, Trustpilot, Xero


    Q. What level of support does Epos Now offer?

    Epos Now offers the following support options:
    Email/Help Desk, Chat, Phone Support, 24/7 (Live rep)

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