Epos Now Pricing, Features, Reviews & Comparison of Alternatives

Epos Now

Secure electronic point of sale (POS) system

4.24/5 (203 reviews)

Epos Now overview

Epos Now is a cloud-based point of sale system that offers restaurant and retail businesses a single and centralized platform from which to control inventory, back office and employee activity. Incorporating integrated payments, an online booking system and a customizable dashboard, Epos Now aims to deliver an efficient point of sale solution.

In order to manage point of sale operations effectively, Epos Now integrates with major payment types including Mercury, PayPal and Apple Pay. Moreover, with the Epos Now API, users can connect to any other payment gateway. Utilizing integrated payments, Epos Now affords customers the flexibility to pay by credit card, watch or smartphone device. By designing a native mobile application for iOS and Android, Epos Now serves to promote further flexibility by enabling users to process payments and access features on the move.

Further to payment processing, Epos Now facilitates inventory, customer and employee management. With stock monitoring technology, Epos Now enables users to create purchase orders automatically. Meanwhile, by maintaining a central customer database, Epos Now permits users to send invoices, grant credit and collect marketing information easily from customers. Offering extensive reporting options, Epos Now allows users to gain real-time, actionable insight into sales, product and employee performance.
www.eposnow.com

Pricing

Starting from
$39/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, United Kingdom

Supported languages

English
Epos Now screenshot: Integrate with Sage OneEpos Now Tablet Case Study - 42 King StreetEpos Now screenshot: Establish account settingsEpos Now screenshot: Set custom dashboardsEpos Now screenshot: Access reports on mobileEpos Now screenshot: Accept credit & debit cards with integrated paymentsEpos Now screenshot: Prevent unauthorized access with employee pin numbers

Epos Now reviews

Value for money
Features
Ease of use
Customer support
  4.1
  4.1
  4.3
  4.2
Catherine Jackson

Modifiable POS System that is easy to use, quick update availability, and economically friendly

Used daily for 6-12 months
Reviewed 2017-02-24
Review Source: Software Advice

When researching POS systems, I ran across a plethora of them out there. I set up online displays where I could interact with different systems. The problem I encountered is that we are a hardware, tool, and lumberyard retail store. With this means thousands upon thousands of products, skus, and etc. In addition, lumber prices fluctuate weekly. As a result, we have to have the capability of easily modifying prices. From the 6 different POS systems I interacted with, Epos Now was the simplest, user-friendly, and MOST economical. In addition, the customer service and response time to questions before we ever purchased the system was almost instantaneous. When your livelihood depends on being able to make sells, update products, add products, create applicable categories, track sales, itemize most often sold products, track profit/loss margins, and etc., it is a necessity to have a company that will grow with you and teaches you how to continually grow. For us, Epos Now has been phenomenal. The quick customer response and having your own 'handler' so to speak is great! I seek assistance from (Epos Now representative), and he never fails. He is quick to respond, quick to offer aid, and he teaches the program. He isn't a fixer where you have to continually call to have the same issue fixed. He is an educator. He teaches me about the errors I create when I am utilizing the system, and he demonstrates how to solve the problem.

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Fran Wickham

Good system, but the true shining star is one of their employees.

Used daily for 6-12 months
Reviewed 2017-07-07
Review Source: Software Advice

We purchased your POS systems for both of our shops earlier this spring. We were upgrading our Gettysburg shop and opening a new location in Charleston, South Carolina. On the day before our opening, we installed the Bixelon barcode printer, and the plan was to print all of our labels that day so we'd be able to open and take sales the next day, April 1. When we tested the labels we'd printed, we found that none of them would scan, which was a major problem for us opening the next day. One of the Customer Support had been working with us already through weeks of a difficult installation in our Gettysburg shop, and when we realized the issue with the labels not scanning, he had already gone home for the day. It was a Friday night, and we were in a panic. Thankfully, a lady working your call line was able to reach out, and that customer support went above and beyond the call of duty, working with us for literally hours, ultimately discovering a bug within Google Chrome that was causing the issue. He then quickly fixed the problem, allowing us to print labels for all of our hundreds of hats and to open on time the next morning, with our system fully operational. Since then, continued to be quickly responsive to any issues we have encountered. We have been meaning to write this letter for some time now, but opening a new shop has been all consuming. We are ever so grateful to the customer support and feel that he is a true asset to your company. He is patient, personable, and calm, and a fine representative of your business. If he were our employee, he'd most certainly be first in line for a promotion.

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Erick Engeholm

Customer Service

Used daily for 2+ years
Reviewed 2018-12-31
Review Source: Software Advice

While attempting to intergrade a new payment processing company, I could not have been more pleased with the service and assistance I received from support team. Team treated me with the upmost courtesy and respect that all customer service representatives should deliver to their customers. From start to finish, they were there to assist me the entire way through what should have been an easy setup but were able to overcome all the obstacles that came up along the way. Thank you so much for your help and I am so happy knowing I have their team available to assist me in the future.

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Matthew Evans

Very useful system for SME

Used daily for 2+ years
Reviewed 2019-02-12
Review Source: Capterra

Very Good. It has helped us total our end of day sales and with the breakdown of items and sold we can easily separate the Vatable sales saving time for our accounts team.

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Martin Cannon

EPOs Back Office set up from the begining .

Used daily for less than 6 months
Reviewed 2017-09-23
Review Source: Software Advice

On Wednesday 20th September 2017 I was having some problems trying to log in to the back Office on our EPOs till. I phoned the support line in the morning & was connected to a 1st line support Agent. I explained the problem & it was agreed that she would phone me back at 4pm to help resolve the problem. We have recently changed company names over & there had been a mix up about which account etc. was still active ( our fault ). she phoned at 4pm prompt then kindly spent the next 2 hours or so helping me re install EPOs back office again as the one we had been using was now locked. I explained to her that I needed to get the new programme running as we opened again at 9am on the 20th & we needed the system up & running. Just to summarize as it would take to long to explain she was exceptional in the very cool, calm & professional manner in which she helped me resolve this issue. I was getting a little stressed as this was put on me last minute but she explained the process step by step in a very friendly & understanding manner. Anything she wasn't sure about in the process she asked for advice from her team & at one point she kindly got another member of her team to help also. Its vary rare when you deal with telephone help lines that everything you ask for happens but I can honestly say that she went above & beyond to help me which was really appreciated & I was able to set up the new Back Office system in time for us to be able to trade again in the next morning. she is a prime example of how to get a good end result for both parties in & limited time scale in very difficult & testing situation. She is an asset to your team & I hope she receives the recognition she deserves.

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Epos Now pricing

Starting from
$39/month
Pricing options
Free trial
Subscription
View Pricing Plans

30-day free trial, no credit card required.
Standard: $39/month ($24/month for each additional register)
Premium: $69/month ($45/month for each additional register)
Enterprise: To receive a custom quote, contact Epos Now directly.

Epos Now features

API
Activity Dashboard
Customer Database
Reporting & Statistics
Third Party Integration

Activity Tracking (143 other apps)
Automatic Notifications (183 other apps)
Automatic Reminders (174 other apps)
CRM Integration (124 other apps)
Calendar Management (167 other apps)
Contact Database (119 other apps)
Custom Fields (138 other apps)
Customizable Branding (168 other apps)
Customizable Reporting (143 other apps)
Customizable Templates (146 other apps)
Data Import/Export (156 other apps)
Electronic Payments (123 other apps)
Email Integration (174 other apps)
Mobile Integration (124 other apps)
Social Media Integration (147 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Category Leaders ranking

Reviews
Integrations
Mobile
Functionality
Security

#2 in Point of Sale (POS)

View full ranking
67
12
17
14
14
10

GetApp’s ranking highlights the top 25 apps in different categories on GetApp. If an app is listed in more than one category, it has the potential to be ranked in each of these categories. The ranking is independent of any commercial campaign an app vendor has with GetApp. The ranking is based on 5 data points, each scored out of 20: reviews, integrations, mobile apps, media presence, and security.

Epos Now also features in these categories:

Additional information for Epos Now

Key features of Epos Now

  • Layaway management
  • Ordering automation
  • Touch screen
  • Gift card system
  • Customer loyalty program
  • Barcode scanning
  • Customer account profiles
  • Discount management
  • Promotions management
  • eCommerce management
  • Inventory management
  • Inventory control
  • Retail inventory management
  • Returns management
  • Tracking features
  • Sales tracking
  • Purchasing management
  • POS
  • Activity dashboard
  • Data visualization
  • Customizable dashboard
  • Real time reporting
  • Sales reporting
  • Employee performance reporting
  • Product catalog
  • Authentication & security
  • Role-based permissions
  • Permission management
  • Stock management
  • Inventory tracking
  • Customer database
  • Invoices
  • Invoice management
  • Employee time clock
  • Payroll management
  • Time & attendance tracking
  • Third party integration
  • Booking management
  • Customizable receipts
  • Appointment management
  • Employee management
View All Features

Benefits

Epos Now is available as a native mobile application on iOS and Android, affording users the flexibility to access real-time data on the move from any smartphone or tablet device.

Epos Now includes an online booking system, enabling users to manage appointments or staff rotas efficiently and effectively.

Epos Now integrates with popular payment types including PayPal Sage Pay and Apple Pay, allowing users to accept online payments simply and securely.

Epos Now allows users to establish different authorization levels, serving to restrict unauthorized access and protect sensitive data.

Epos Now employs custom dashboards, granting users quick and central access to key information and real-time reports.