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Epos Now Pricing, Features, Reviews and Alternatives

Epos Now product overview

What is Epos Now?

Epos Now is a cloud-based point of sale system that offers restaurant and retail businesses a single and centralized platform from which to control inventory, back office and employee activity. Incorporating integrated payments, an online booking system and a customizable dashboard, Epos Now aims to deliver an efficient point of sale solution.

Key benefits of using Epos Now

  • Epos Now is available as a native mobile application on iOS and Android, affording users the flexibility to access real-time data on the move from any smartphone or tablet device.

  • Epos Now includes an online booking system, enabling users to manage appointments or staff rotas efficiently and effectively.

  • Epos Now integrates with popular payment types including PayPal Sage Pay and Apple Pay, allowing users to accept online payments simply and securely.

  • Epos Now allows users to establish different authorization levels, serving to restrict unauthorized access and protect sensitive data.

  • Epos Now employs custom dashboards, granting users quick and central access to key information and real-time reports.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Phone Support
    Email/Help Desk
    Chat
    24/7 (Live rep)

    Training options

    Documentation
    In Person
    Live Online
    Webinars

    Epos Now pricing information

    Value for money

    3.9

    /5

    263

    Starting from

    $

    39

    /momonth

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Epos Now features

    Functionality

    3.9

    /5

    263
    Total Features65 11 categories

    Most valued features by users

    Reporting/Analytics
    API
    Third Party Integrations
    Reporting & Statistics
    Activity Dashboard
    Mobile Access
    Customer Database
    Access Controls/Permissions

    Functionality contenders

    Epos Now users reviews

    Overall rating

    3.9

    /5

    263

    Positive reviews

    70%

    Write a review
    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.52/10
    Rating distribution

    5

    4

    3

    2

    1

    158

    27

    24

    11

    43

    Pros
    Great customer support, very easy to use brilliant for accountancy and amazing software.

    AM

    Anna M.

    After being held to one time only only for this call price and grand promises of excellent customer service.

    AJ

    Aaron J.

    Overall, the flexibility and customization is the best feature and the reason we stay. In addition, Epos is always updating and improving.

    Denise Z.

    Cons
    Insistence that the problem was Xero for over a week was frustrating until eventually a functioning link was established to the API (not a Xero problem). Then the problems really started.

    AR

    Anonymous Reviewer

    I have tried since December to get this account paused and stop being charged. I've been promised every single week since the first charge that they would "pause," and refund the charges.

    RG

    Richard G.

    I was warned by others and because of the price-point of their system I did not listen. Please don't make the same mistakes I've made.

    RG

    Richard G.

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    Excellent POS system for various types of business, expecially hospitality ones

    Reviewed 3 years ago
    Pros

    - great 24/7 support team - elastic SAAS solution that can be customised for various business needs - cloud-based solution that can work on any device and any operating system

    Cons

    - pricing seems fine initially but the sales team constantly keep pushing for paid support plan - this might be expensive - As this is a massive provider, you might sometimes wait a long time for your new features to be implemented

    Vendor response

    Hello Wojciech, Thank you for taking the time to leave us such a lovely review. I am so glad to hear that you have found our software to be so useful and that you have had the chance to speak to our excellent support team. We are consistently improving our software based on customer feedback so do keep an eye out for our regular software releases. If there is anymore feedback you would like to add we would love to hear from you at customer-engagement@eposnow.com. Kind Regards, Naiomi

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Amazing

    Reviewed a year ago

    Great customer support, very easy to use brilliant for accountancy and amazing software

    Pros

    To be honest is pretty much nothing I consult with this software it is absolutely amazing I love the statistics on it the graphs all the financial information that you can gain and the simplicity of it all the amount of information you can extract about your business is Colossal.

    Cons

    Only downfall was the free tanning app. Not in-depth enough to move with the speed of our company growth. Tanning App was extremely basic. I approached them on many occasions to try and develop it further but it was not possible. There was no tanning applications that were able to integrate with it either. So I had to look for alternative software. Such a shame I really didn’t want to move from Epos now.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend3/10

    Share this review:

    Support not available

    Reviewed 2 months ago

    No support, if you purchase don't pay right away, if you do they wont return your calls. I have had support tickets going over 2 weeks and no one will call you back.

    Pros

    easy to use cost effective stand alone

    Cons

    No support. Nobody ever calls you back.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend6/10

    Share this review:

    Difficult implementation, but lots of potential

    Reviewed 4 years ago

    We are starting feed/retail/animal health products store, and wanted a cloud-based system with more flexibility than the dinosaur server-based systems typically used in our industry. We asked a TON of questions, demoed multiple systems, and decided Epos Now was the best fit; we've had the system for 4 months. Implementation was rough, to say the least. We were told customer service was based out...

    Pros

    Sales interface and usability for transactions Overall look and style of equipment and graphics Price for value Mobility and Flexibility

    Cons

    Misleading information during demo/search process Unreliable support during implementation Lack of standard features and functions- units of measurement, limit on dollar amounts, etc Confusion regarding which features are/not available via apps

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    A great tool for any business

    Reviewed 2 years ago

    This software has made my book keeping a thousand times easier.

    Pros

    I like that it is user friendly and the back office functions make my paperwork so much easier to navigate.

    Cons

    Slow to load and could have better options for integrating rewards and gift certificates.

    Epos Now FAQs and common questions

    Epos Now has the following pricing plans:
    Starting from: $39.00/month
    Pricing model: Free, Subscription
    Free Trial: Available


    Epos Now has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Small Business


    Epos Now supports the following languages:
    English


    Epos Now supports the following devices:
    Android, iPhone, iPad


    Yes, Epos Now has an API available for use.


    Epos Now integrates with the following applications:
    Wufoo, PayPal, Loyalzoo, Deputy, Zapier, Gmail, Megaventory, Sage 50cloud, Salesforce Sales Cloud, Feefo, Eventbrite, QuickBooks Online, Google Calendar, Mailchimp, Trustpilot, Xero


    Epos Now offers the following support options:
    Phone Support, Email/Help Desk, Chat, 24/7 (Live rep)

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