Meevo vs Klara

Goldie

Vagaro

GlossGenius

Goldie is a comprehensive software designed for salon and beauty professionals. The platform offers appointment scheduling, automated client reminders, and integrated payment processing capabilities to help reduce no-shows and streamline business operations. Beauty professionals can manage their calendars, create branded online booking websites, and track business performance through detailed reports.

Vagaro is all-in-one software for beauty, wellness, and fitness professionals. Manage appointments, accept payments, run marketing campaigns, and grow your business all from one easy-to-use platform designed to help you save time and boost revenue.

GlossGenius is a booking and payment app for beauty and wellness professionals. With a custom website, card readers, smooth booking experience, text and email marketing, client reminders, and more, GlossGenius helps businesses make more and stress less.

Owner

Customer support can be hard to get ahold of.

Director of Business Operations

The support staff was amazing, helpful and worked hard to meet our short timeframe.  

They are prompt to return our calls, work on closing tickets quickly, and can even remotely log in to your POS system so they can help in real-time.

Simplify operations and boost revenue with Meevo Spa software. Built on over three decades of insight and innovation, Meevo grows with you, supporting your goals with reliable tools that streamline daily tasks from appointment booking and marketing to client management, payment processing, and more.

Access Controls/Permissions

Accounting Integration

Activity Dashboard

Alerts/Notifications

Appointment Management

Appointment Scheduling

Availability Indicator

Availability Management

Barcode Recognition

Barcode/Ticket Scanning

Before & After Pictures

Booking Management

Booth Rental Management

Calendar Management

Cash Management

Client Database

Client Management

Commission Management

Confirmations/Reminders

Contact Database

Credit Card Management

Credit Card Processing

Customer Database

Customer History

Customer Mobile App

Customer Surveys

Customizable Branding

Customizable Forms

Customizable Reports

Customizable Templates

Data Import/Export

Data Synchronization

Debit/Credit Card Processing

Discount Management

Drag & Drop

eCommerce Management

Electronic Forms

Electronic Payments

Electronic Signature

Email Marketing

Email Reminders

Employee Management

Event Scheduling

Faculty/Staff Management

For Medical Spas

For Retail

For Salons and Spas

Gift Card Management

Group Scheduling

HIPAA Compliant

In-Person Payments

Inventory Management

Inventory Replenishment

Inventory Tracking

Item Management

Loyalty Program

Marketing Automation

Mobile Access

Multi-Location

Multiple User Accounts

Online Booking

Online Payments

Online Store

Order Management

Payment Processing

Payroll & Commissions

Payroll Management

Performance Metrics

Point of Sale (POS)

Price/Margin Management

Pricing Management

Product Catalog

Promotions Management

Purchase Order Management

Ratings/Reviews

Real-Time Data

Real-Time Reporting

Real-Time Updates

Receipt Management

Recurring Appointments

Reminders

Reporting/Analytics

Reporting & Statistics

Reputation Management

Rescheduling

Retail Inventory Management

Retail Management

Returns Management

Returns Tracking

Sales Reports

Sales Tax Management

Sales Trend Analysis

Scheduling

SMS Marketing

SMS Messaging

SMS Reminders

SOAP notes

Social Media Integration

Staff Management

By industry, Meevo reviewers are most commonly professionals in health, wellness and fitness (25%). The most frequent use case for Meevo cited by reviewers is salon management (61% of reviewers).

Users and use cases

The Meevo integration most frequently cited by reviewers is Emma by Marigold, an email marketing product rated 4.3 out of 5 for its integration with Meevo.

Integrations

Meevo is a spa program offering key features such as appointment scheduling, confirmations/reminders, and client database management, among others.

Meevo

Web-based

Windows

Linux

Chromebook

Android

iPhone

iPad

Mindbody

Phorest

Booker

Rosy

ZENOTI

MassageBook

ClinicSense

Mangomint

Square Point of Sale

DaySmart Salon

Simple Salon

Salon & Spa: Lite

 Salon & Spa: Essential

 Salon & Spa: Premier

 Salon & Spa: Enterprise

 MeevoMD Med Spa: Lite

  MeevoMD Med Spa: Essentials

Frequent glitches and instability

54% of reviewers feel negative about Meevo’s bugs and issues. Reviewers report experiencing frequent glitches, slow loading times, and system freezes that disrupt daily operations. They say updates sometimes introduce new problems instead of resolving existing ones. Some users indicate that recurring errors, disappearing appointments, and interface confusion make the software unreliable. They find that technical issues often require repeated communication with support. Users think the instability and ongoing need for fixes hinder their ability to trust the system for critical business tasks.

Limited and confusing reporting

General Manager

The reports are not as detailed as the software and we have a hard time pulling specific numbers.

37% of reviewers feel negative about Meevo’s reporting capabilities. Reviewers say reports are often incomplete, hard to find, or lack the detail they need for business analysis. They indicate that the layout and printing options are problematic, with reports sometimes difficult to read or customize. Some users report that missing or inaccurate reports make it challenging to track important metrics. They find that searching for specific data is cumbersome and that ad hoc or customized reporting options are limited. Users think these reporting limitations complicate decision-making.

Comprehensive feature set

Spa Manager

All their tools and features means I can effectively run my business without having to guess!

88% of reviewers feel positive about the features offered by Meevo. Reviewers appreciate the wide range of features tailored for different roles within their businesses, saying these tools help streamline daily operations and improve efficiency. They indicate that frequent updates and new features show responsiveness to user feedback. Some users say the software’s customization options and advanced functionalities support their unique business needs. They find that the features enable effective tracking and management of essential business metrics. Users think Meevo’s features provide versatility and adaptability as their business requirements evolve.

Accessible training resources

HR Staff Manager

There are many webinars and o going trainings that also provide additional learning opportunities as we grow our knowledge of the system.

90% of reviewers feel positive about Meevo’s training and learning curve. Reviewers appreciate the abundance of training materials, including videos, webinars, and self-help resources, which make onboarding new staff straightforward. They say the system is user-friendly and easy to teach, even for those who are not tech-savvy. Some users report that embedded training tools and walk-throughs help them quickly resolve questions. They indicate that ongoing educational support is valuable as their teams grow and adapt. Users find that hands-on practice and accessible support contribute to a smooth learning experience.

Responsive customer assistance

Manager/Service Provider

We are always greeted by a friendly customer support agent who will take the time to make sure your question or concern is solved.

88% of reviewers feel positive about Meevo’s customer support. Reviewers appreciate the promptness and availability of support staff, noting that help is accessible via phone, chat, and online resources. They say support agents are friendly, knowledgeable, and willing to walk them through solutions. Some users report that customer service listens to feedback and acts quickly to resolve issues. They indicate that support is crucial during busy times and helps address challenges efficiently. Users think the ongoing relationship with the support team adds value and reassurance to their experience.

Technology Manager of Software, Licensing, and Compliance

While we strive to deliver a WOW factor for every guest encounter, Meevo has delivered the ability to spoil spa staff with its ease of use and demonstrated functionality that enhances the customer's spa experience while delighting spa staff!

Salon Coordinator

Not user friendly; graphics are terrible colors and hard to read; unnecessary amount of clicks to do anything; should have a thin time line going across the active appts instead of thick green line at ends; no ability to set up appts for multiple days for a client with one transaction; it would be helpful to have a window pop up when booking or canceling an appt to tell you what future appts client has.

Clinic Classroom Education Specialist

Meevo is more than just a point-of-sale or scheduling system — it’s a partner in our growth, helping us streamline processes, improve accountability, and enhance the guest and student experience.

From daily use on the clinic classroom floor to administrative management across multiple campuses, Meevo has proven to be a reliable and innovative system that meets the complex needs of our organization.

OWNER

It takes 20 minutes to check out clients and hours to make simple changes in scheduling, services, employees, etc.

The ability to set up different security options for a variety of employees is unique and helps us to allow everyone to have access to only the information that is needed to do their jobs.  

Vice President

Editing transactions in the past is extremely limited, which protects naive owners from breaking accounting rules, but prevents sophisticated owners from fixing mistakes in the past and instead having to create new transactions to reverse out the prior mistakes.  

Manager

Appointments are a breeze to schedule and follow through with past visits, and the client data base is very useful and holds a lot of information to refer back to when needed.

The consistent communication, partnership, and proactive problem-solving from  [sensitive content hidden] and the Client Services team have truly elevated our confidence in the platform.

Also, in security settings (which is a great feature), it is difficult to navigate, and sometimes doesn't work properly (ie, I hide a feature, but employees in that group do not have it hidden, as in hiding actual punch in / punch outs).

Some applications are too complicated, some parts can be confusing to use, there are so many bells & whistles that sometimes the things that are basic operations get hard to find.

Meevo has improved workflow, enhanced the guest experience, and continues to work with us to develop enhancements and interfaces.  

We also find the double opt-in requirement for clients to receive transactional text messages to be far more strict than any other similar software we've seen.  

Front desk

When toggling between windows, I get kicked off Meevo fast, and some of the help tips are a bit confusing.

see below but softare is clumsy, complicated and I have never used a system so difficult to understand

The reports that you can run to keep track of what is going on in your business are wonderful and the experience on the client side is easy to use.

There are similar programs at a much lower cost.

Just had one with Meevo pay deposits getting mixed up but it was fixed promptly.

We look forward to continuing this collaboration and watching Meevo’s capabilities expand to meet the evolving needs of the Paul Mitchell network.

Doing payroll with Quickbooks has been a breeze with the reports from Meevo.

Also, limiting reports to a one year period of time, is a hinderance when trying to gather some valuable information.  

Easy to train staff and management client appointments along with bookings.

Lastly, Meevo makes it easy to multi-task with tabs for multiple parts of the system open at the same time and easy to move between.

My overall experience has been amazing, so much in fact that I still use it today to keep my business flowing smooth and efficiently.

Meevo really listens to their customers and rolls out updates on a very regular basis. While the software is already great, it gets  even more powerful every couple of months.  

Working with Meevo to set up our salon was a great experience and even though I had already been a Meevo user I learned a lot!

Director of Admissions

How the add on services show on the books, especially if an add on is to be done in a different room than the original service, it doesn't physically show on the books that the second room is busy.

Account Manager

Meevo, covers just about every area of your business from clients, services, inventory, revenue reporting, marketing and so much more!

As a 30 year old business that has changed for a salon to a high level spa, we needed a dependable and intelligent booking and reporting system that would give us everything and more.

I do believe the value for the cost was too high.

Salon owner

The price seems a little high , I would like to pay a one time fee to own the software instead of monthly payment.

Meevo vs Klara Comparison (2026)

Meevo

Klara

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives