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NAPA TRACS vs Manager SE Comparison (2026)

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NAPA TRACS logo

NAPA TRACS

Manager SE logo

Manager SE

Overview

NAPA TRACS is designed for automotive repair shops. The software helps with everything from estimating and invoicing. The software provides a suite of features that meet the needs of users and can accommodate companies of all sizes. Live technical support is available 6 days a week.

Manager SE is a cloud-based auto-shop management software that streamlines workflow, provides detailed insights through integrated reporting, and offers contactless payment options to optimize the customer experience.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

109

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.2

264

5

4

3

2

1

130

84

34

8

8

  • Value for money
  • Ease of use
  • Features
  • Customer support
66%
would recommend this app

4.1

79

5

4

3

2

1

36

24

12

4

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
56%
would recommend this app

Pros

“It’s strong in work orders, estimating, and inventory management, and integrates well with parts suppliers, which helps streamline daily workflow.”
AP

ALISSA P.

AGENT

“From diagnostics, to ordering parts, to keeping track of the expenses on repairs to each individual vehicle, TRACS does it all.”
AL

Alejandro L.

Fleet Manager

“My overall experience with using NAPA TRACS is a good one it is a great tool in keeping important inventory organized and kept track of.”
MA

Meghan A.

administrator

Pros

“I use mobile manager to write new ROs in the parking lot but there are times I wish I could just pop open my phone and use it online and not be tied to a computer.”
Verified reviewer profile picture

Christopher P.

Owner

“The ability to write repair estimates, look up labor times and parts costs all from one program”
JE

Jeff E.

Service manager

“Your rep comes to you to teach you everything you need to know, you can keep an eye on all your repairs at the shop, you can use their ProDemand on the phone!”
CR

Camila R.

Owner

Cons

“At times it can seem make me feel frustrated when the system lags or it glitches & crashes.”
JP

Jesse P.

Na

“The program itself unfortuantely feels a bit outdated for todays times and technology”
TW

Taylor W.

Accounting

“It is very hard to search unless you know the exact part number or unit number.”
TJ

Tara J.

Maintenance Shop Admin

Cons

“The only issues we have faced are the lack of support for some less than familiar truck makes and models, and not every brand lists standard repair times for accurate repair quoting.”
NE

Nick E.

Service Manager

“Some of the repairing procedures aren't efficiently conveyed to the customers, so filling in these faults within the system by adding more client support on the system.”
OA

Osama A.

Data Annotation

“At this point I want to cancel my services and cant because no one apparently has the ability to do anything to your account.”
CF

Caleb F.

Owner

  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review4 months ago

Key features

  • Total features56
  • Accounting
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Billing & Invoicing
  • CRM
  • Chat/Messaging
  • Communication Management
  • Customer Database
  • Customer History
  • Customizable Reports
  • Data Import/Export
  • Document Management
  • Electronic Payments
  • Electronic Signature
  • Employee Scheduling
  • Employee Time Clock
  • Estimating
  • Inspection Management
  • Inventory Control
  • Inventory Management
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Job Costing
  • Job Tracking
  • Labor Cost Reporting
  • Labor Rates
  • Maintenance Scheduling
  • Multi-Location
  • Online Invoicing
  • Order Management
  • Parts Management
  • Point of Sale (POS)
  • Prioritization
  • Progress Tracking
  • Purchase Order Management
  • QuickBooks Integration
  • Quotes/Estimates
  • Records Management
  • Reminders
  • Repair Tracking
  • Reporting & Statistics
  • SMS Messaging
  • Scheduling
  • Service History
  • Third-Party Integrations
  • Time Tracking
  • Transaction History
  • User Management
  • VIN Decoder
  • VIN Lookup
  • Vehicle Information
  • Vehicle Tracking
  • Work Order Management
  • Workflow Management
  • Total features24
  • Accounting
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Billing & Invoicing
  • CRM
  • Chat/Messaging
  • Communication Management
  • Customer Database
  • Customer History
  • Customizable Reports
  • Data Import/Export
  • Document Management
  • Electronic Payments
  • Electronic Signature
  • Employee Scheduling
  • Employee Time Clock
  • Estimating
  • Inspection Management
  • Inventory Control
  • Inventory Management
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Job Costing
  • Job Tracking
  • Labor Cost Reporting
  • Labor Rates
  • Maintenance Scheduling
  • Multi-Location
  • Online Invoicing
  • Order Management
  • Parts Management
  • Point of Sale (POS)
  • Prioritization
  • Progress Tracking
  • Purchase Order Management
  • QuickBooks Integration
  • Quotes/Estimates
  • Records Management
  • Reminders
  • Repair Tracking
  • Reporting & Statistics
  • SMS Messaging
  • Scheduling
  • Service History
  • Third-Party Integrations
  • Time Tracking
  • Transaction History
  • User Management
  • VIN Decoder
  • VIN Lookup
  • Vehicle Information
  • Vehicle Tracking
  • Work Order Management
  • Workflow Management

Integrations

  • Total integrations7
  • 360 Payments
  • AutoServe1
  • AutoVitals
  • OEC
  • PartsTech
  • QuickBooks Online
  • TireConnect
  • Total integrationsN/A
  • 360 Payments
  • AutoServe1
  • AutoVitals
  • OEC
  • PartsTech
  • QuickBooks Online
  • TireConnect

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