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Osiris Pricing, Features, Reviews and Alternatives

Osiris product overview

Price starts from

79

Per month

Flat Rate

What is Osiris?

Osiris is a cloud-based solution designed to help funeral homes, cemeteries, and crematoriums manage procedures and organize meetings. Key features include resource scheduling, credit card payment processing, work order management, custom form generation, and case notes creation.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
Knowledge Base
Chat

Training options

In Person
Webinars
Documentation
Live Online
Videos

Osiris pricing information

Value for money

4.8

/5

39

Starting from

79

Per month

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Osiris features

Functionality

4.5

/5

39

Total features

35

1 categories

Most valued features by users

Inventory Management
Reporting & Statistics
Multi-Location
Activity Dashboard
Third Party Integrations
Customer Database
Contact Management
Pre-Need Management

Osiris users reviews

Overall Rating

4.7

/5

39

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.84/10
Rating distribution

5

4

3

2

1

28

10

0

1

0

Pros
I love that everything that I can think of is already there. It's easy to print forms, but most of all, customer service is amazing.
The ease of this software is amazing. Our staff feels very comfortable with it and it is very easy to push accounting to QuickBooks.
Great software at an excellent price. Kris and his staff have been wonderful as well with any questions or modifications that need to be made with the software.
Cons
I swear there have been times I broke the program, and they literally will log on to the computer and walk me through the issue to get me back up and running ASAP.
Also, with parallels it sometimes freezes or I will have a strange printer connection situation when I jump on to different wifis. Other than that the software does what it needs to do.
We have needed a database for our funeral home since our inception.
Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great and Easy to Use

Reviewed 3 years ago

When using OSIRIS compared to other software companies, OSIRIS is by far the easiest to integrate with QUICKBOOKS. Also when imputing basic information, we love the fact it is all on one page instead of having to click several items.

Pros

The ease of this software is amazing. Our staff feels very comfortable with it and it is very easy to push accounting to QuickBooks.

Cons

We wish that we could integrate our credit card processing with OSIRIS instead of using the one they offer.

Vendor response

Terry- Thank you for taking the time to review Osiris. We appreciate your input. Integration with credit card vendors is an expensive process, so unfortunately, we can't integrate with everyone. We are constantly looking at customer requests and hope we can possibly meet your credit processing needs in the future. We love working with innovative funeral director's like you!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great database platform for our funeral home!

Reviewed 3 years ago

We have needed a database for our funeral home since our inception. This will allow the entire office to be "on the same page" and be able to capture all the important tasks and details in a central location. The purchase of this software has already added value to the business and will continue to do so over time, I only wish we had made this decision earlier.

Pros

We have been using Osiris for about six months between our trial, customizing and final "go live" date. It is a great platform to integrate our office, case files and QuickBooks. While it has been additional work on staff to learn the software and to transition using it in the arrangement, it will be absolutely worth the effort in the long run. The staff at Osiris is top notch, very knowledgeable, friendly and always willing to go the extra mile. The seamless integration into QuickBooks and reports available to me as an Owner are going to be indispensable as more data is gathered.

Cons

We are a Mac office, so the use of Parallels (to utilize Osiris with our Macs) with this PC based product has had it's challenges, but the Osiris staff has been with us every step of the way. That said, if your office uses Macs, I would still highly recommend Osiris.

Vendor response

Dear Char, We appreciate your review. We do have a collaboration portal coming soon which will relieve many of your mac issues especially when meeting with families! Thank you for your comments and please keep them coming. The best is yet to come!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Software

Reviewed 6 months ago

Overall not the best, for the amount of money that you pay and the type of service you get the money is far to much.

Pros

Local business and welling to try to help in the business

Cons

updates where far behind the time, had to management the link to the accounting software, was not web based and had to have a certain amount of user's or pay more money, never could get support and no one would ever call you back when you needed help. Overall not the best system for a busy firm.

Vendor response

Matthew - we are surprised by these comments as we are web based and we do update our software at least once a month. We have released a number of large features just in the last year alone. Our pricing is not based upon the number of users as we have unlimited users for every plan. The support experience you are describing is not typical of the type of response we get from our users. We would...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Review of Funeral Home Software

Reviewed 4 years ago

Overall Osiris is exactly what we needed. A lot of research went into this purchase for our independent funeral home. It does everything that we need. It modernized our whole operation and was a super smooth transition to software based records. I absolutely love all of the reports and the ease of billing and accounts receivable with the program! I would also like to give a humble thank you to the whole team at Osiris, including the wonderful customer rep. The customer service provided by Osiris is like no other. I swear there have been times I broke the program, and they literally will log on to the computer and walk me through the issue to get me back up and running ASAP.

Pros

We went from complete paper records and contracts to Osiris, which was a huge project. I loved the ease of entering the contract as well as the efficient record keeping.

Cons

I really don't have something that I don't care for, but for the sake of the question, I found it frustrating when things are missing in the entry for a case and you were stopped from proceeding. Example is if you do not have the name of the purchaser, it stops you from going to the next screen for the contract and you have to click out of it.

Vendor response

Kailee, Thank you so much for your review and your suggestions for ways to improve Osiris! We know you are so busy and it is very helpful for you to take away from your busy schedule to write a review for us! Sincerely, The Osiris Team

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Awesome Customer Support!

Reviewed 6 years ago

I have just come into this industry in the last couple of months, so I was very concerned I'd have a long period of training to get up to speed with industry needs and demands. Although I know there is more to learn as far as the industry is concerned, I feel as if I have mastered the paperwork demands by using Osiris.

Pros

The program itself is pretty easy to learn to use and is packed tools, forms and customizations. But the best Pro is the Customer Support Team. If I see a need for data collection, or I make a simple request to add something to a form, I get an immediate response on who has taken ownership of the request, and continual feedback about where that person is in the process. I feel as if I, myself, am part of the team.

Cons

As with any software that has to customize across so many different state regulations and requirements, there can be bumps and glitches with the way things show up or don't show up. For instance, you might try to populate an obit and find that it didn't pull something you want to always have in your obit. Figuring out how to change your template can be a little unnerving at first. However, here's where the Pro slips right back in: the Support Team really does support you, and will help you customize whatever you need.

Vendor response

Bradley - thank you for such a great review. It will be very beneficial to people looking at different software companies to determine if Osiris will fit their needs.

Osiris FAQs and common questions

Q. What type of pricing plans does Osiris offer?

Osiris has the following pricing plans:
Starting from: $79.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)


Q. Who are the typical users of Osiris?

Osiris has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does Osiris support?

Osiris supports the following languages:
English


Q. Does Osiris support mobile devices?

Osiris supports the following devices:
Android, iPad, iPhone


Q. Does Osiris offer an API?

No, Osiris does not have an API available.


Q. What other apps does Osiris integrate with?

Osiris integrates with the following applications:
Dropbox Business, QuickBooks Online Advanced, DocuSign


Q. What level of support does Osiris offer?

Osiris offers the following support options:
Email/Help Desk, Phone Support, Knowledge Base, Chat

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