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Halcyon Death Care Management Solutions Pricing, Features, Reviews and Alternatives

Halcyon Death Care Management Solutions product overview

What is Halcyon Death Care Management Solutions?

Halcyon is a cloud-based funeral home and crematory management solution with features for human resource tracking, financial management, form libraries, reporting and more. Whether a single location or locations in multiple states, provinces or regions, Halcyon’s deathcare management solutions can handle the job.

Key benefits of using Halcyon Death Care Management Solutions

  • Halcyon's intuitive interface is easy to use and "remembers" past entries to helps speed up client data input.

  • Users can customize Halcyon according to unique business needs and add custom data fields to the input screens, forms and contracts.

  • Secure client information by assigning different levels of access for staff.

  • The platform is 100 % web-based, meaning the user can access all important data from any location, and any device.

  • Grant trade customers, associated funeral homes or vet clinics individual login access to the CMS Partner Portal.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Chat
    Email/Help Desk
    Phone Support

    Training options

    Live Online
    Documentation
    Webinars

    Halcyon Death Care Management Solutions pricing information

    Value for money

    4.9

    /5

    38

    Starting from

    ic-pricetag

    No pricing info

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Halcyon Death Care Management Solutions features

    Functionality

    4.6

    /5

    38

    Total features

    28

    1 categories

    Most valued features by users

    Inventory Management
    Reporting & Statistics
    Multi-Location
    Activity Dashboard
    Alerts/Notifications
    Third Party Integrations
    Inventory Tracking
    Customizable Reports

    Functionality contenders

    Halcyon Death Care Management Solutions users reviews

    Overall Rating

    4.8

    /5

    38

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.69/10
    Rating distribution

    5

    4

    3

    2

    1

    34

    3

    0

    0

    1

    Pros
    SENSITIVE CONTENT] and his team were fair and responsive to our requests for help and continue to be.
    Very helpful by having all the information at your fingertips. As office manger, the Financial section is very user friendly as well as the software is also very helpful with gathering report figures.
    I am happy to say that we are completely satisfied with the transition and support that we require.
    Cons
    When leaving the computer to go to the selection room, upon returning, depending on the family and the time needed to select, updating will loose all the info already keyed from last update.
    There is a problem with the program and the client numbering system. No matter which location you select the next contract number that appears is always based off of the last contract entered.
    Death certificate total no longer exists when one key in a number selected. We want that feature back.

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Funeral Software -- Personal service at the speed of business

    Reviewed 3 years ago

    We are solving the value proposition of time. The less time we spend at the desk and doing repetitive tasks, the more time we spend with our client families and focusing on our businesses.

    Pros

    The user interface and web-based software allow our team to easily manage our client families both inside and out of the funeral home. We can now spend more time with our own families and still manage work remotely from anywhere. This software has improved our Customer Relationship Management and cut down on the time we spend printing documents, programs, and other custom forms. Having personal contact with programmers, customer service, and administration is something you won't find with the big software houses. We get detailed support and can influence the direction of the software by having close working relationships with the owners, developers, and designers.

    Cons

    Being a small shop sometimes means that new iterations come a little slower than the big software firms, but the flexibility and influence on the technical direction are still worth the wait. This is the best software on the market today -- period.

    Vendor response

    Thank you Mel for your kind review. We are proud that Pennington Funeral Homes is using Halcyon software to continue to thrive and support families.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Funeral Software

    Reviewed 6 months ago
    Pros

    The ease of using the software is great, and all the tools are there that we use daily.

    Cons

    Nothing that we can find everything seems to be running smoothly and at ease.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    Do your Reserach

    Reviewed 6 months ago

    I would recommend doing research and asking for a more through understanding of the program. I found the staff to be frustrated with me during the training sessions.

    Pros

    It seemed like a very helpful program. However once I signed up I was sorry to see the customer service was really dissapointing.

    Cons

    Customer Service was quick to respond. however I was having trouble with adaption to the software and I felt frustration by the administration. I ended up canceling my subscription and was told that the $500 was not refundable.

    Vendor response

    Halcyon is widely accepted as the easiest funeral home management software to use. On rare occasion a customer doesn't have enough confidence using the computer and cannot grasp the system. When that happens we go well beyond our commitment to get them going. That is the case here despite the heavily discounted setup fee that was charged. Our setup fee is nonrefundable and we set that expectation right up front. We also were not paid for several months' of service fees and custom work that was done. We remain confident we did all we could and we wish you nothing but the highest success going forward.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Personal Staff and Easy to Use Service

    Reviewed 6 months ago

    Excellent, would suggest to other managers in the business and will continue using

    Pros

    Body tracking, customer support, forms list and customizable options.

    Cons

    Sometimes the communication about fees incurred is a vague.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Elevating our operation with clean, easy to use and effective technology

    Reviewed 6 months ago

    Overall, it has been a nice experience. The capabilities that Halcyon provides gives us room to be more efficient, saving administrative time and producing our most important documents in the way that is needed in order to reflect the quality of our operation. Saving documents and being organized digitally is becoming more important every day. Halcyon provides a great solution for modern day problems in the death care industry.

    Pros

    The general case management and printed contracts were our biggest improvement operationally. The ability to get our entire staff consistent with our statements of goods and services and clean up the details of those was our biggest goal when moving to Halcyon. The integrations with ASD and Matthews-Aurora was nice features that made things easy and effective. Both of those organizations were already partners of ours, so it just made things easier for all of us. Our credit card processing is run through Halcyon's integrated partner. It has been a nice transition from an old terminal, and all transactions automatically post to the account, which saves time on data entry on purchases and payments.

    Cons

    Wrapping your head around the sophistication of this software is the hardest part when onboarding. It can be overwhelming to think of all of the features to utilize and what it would do to your organization. The best advise would be to prioritize your goals when onboarding, and compartmentalize a few of the highest priority goals to focus on. You can always expand to other features over time.

    Halcyon Death Care Management Solutions FAQs and common questions

    Q. What type of pricing plans does Halcyon Death Care Management Solutions offer?

    Halcyon Death Care Management Solutions has the following pricing plans:
    Pricing model: Subscription
    Free Trial: Available


    Q. Who are the typical users of Halcyon Death Care Management Solutions?

    Halcyon Death Care Management Solutions has the following typical customers:
    Large Enterprises, Mid Size Business, Small Business


    Q. What languages does Halcyon Death Care Management Solutions support?

    Halcyon Death Care Management Solutions supports the following languages:
    English


    Q. Does Halcyon Death Care Management Solutions support mobile devices?

    Halcyon Death Care Management Solutions supports the following devices:
    Android, iPad, iPhone


    Q. Does Halcyon Death Care Management Solutions offer an API?

    No, Halcyon Death Care Management Solutions does not have an API available.


    Q. What other apps does Halcyon Death Care Management Solutions integrate with?

    Halcyon Death Care Management Solutions integrates with the following applications:
    QuickBooks Online Advanced, DocuSign


    Q. What level of support does Halcyon Death Care Management Solutions offer?

    Halcyon Death Care Management Solutions offers the following support options:
    Chat, Email/Help Desk, Phone Support

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