QuickBooks Desktop Pro Pricing, Features, Reviews and Alternatives

Industry standard for easy of use accounting software; easy to implement; many useful and essential features

Inexperienced users without proper training can Quick(ly screw up your)Books

We have been using QuickBooks since 1997, and the product has certainly changed over the years, but it has remained very intuitive to learn and use over all of this time. More importantly, we have been able to automate large portions of our business using scripting and QODBC (which is a separate add-on that REALLY should be included) to streamline order processing and fulfillment.

The biggest downsides are stupid things within the user interface. Intuit likes to add advertising for upgrades right into the main menu bar. This breaks automation scripts relying on mouse clicks. Even if you remove the button again manually, it re-appears with the next system update, breaking your automation again. The other thing they do is present pop-ups on our database server via modal dialog boxes, further breaking the automation until someone actually logs onto the server and clicks OK to close the dialog box.

I love the in depth reports, the ease of tracking, and the simplification of our annual tax process.

I don't like the learning curve for the software, the variation between desktop and online versions, or the incompatibility with non-profit organizations, especially those working internationally.

This software is so easy to use! We are able to invoice our customers and keep a running balance of our A/P and A/R so we can track our monthly income. Easy referencing for customers by their name, account number, address and any other identifying information to easily access the account you are looking for. We have also linked QB to our CRM and each invoice created and payment links to both programs so the sales team can track their accounts, without needing access to QB. We love this program!

The only issue I have had, is when we do link payments to our CRM program, sometimes there is 5-10 minute delay before it registers. I can't say if this is an issue on AL or QB, either way, if we need access to the updated invoice immediately, it is available in QB.

This is just a very good all purpose accounting software application. It has all the features you will need to run a small business. The desktop interface is easy in part because Inuit has leveraged familiar tactile forms in the user interface. (Entering a cheque, looks like a cheque). Lots of time saving features such as “Quick Add”, “Memorized Transactions”, etc. make repetitive tasks easy. A variety of valuable business rules are incorporated into the functions of the software based on configurable Preferences.

I think the biggest detraction from the software is Intuit’s support. I have used Quickbooks for over 18 years and I have learned how avoid most issues, but if I encounter an error, I know it’s the start of a painful process. It can be a hit or miss experience as I have reached some good support staff. But in general, Intuit makes it very difficult (by design) to communicate with support. There are...

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