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Rapid Recon

4.8
(480)

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Web-based car reconditioning software for auto dealerships

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(8)

Rapid Recon Pricing, Features, Reviews and Alternatives

Rapid Recon FAQs

Q. What type of pricing plans does Rapid Recon offer?

Rapid Recon has the following pricing plans:
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of Rapid Recon?

Rapid Recon has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does Rapid Recon support?

Rapid Recon supports the following languages:
English


Q. Does Rapid Recon support mobile devices?

Rapid Recon supports the following devices:
Android, iPad, iPhone


Q. Does Rapid Recon offer an API?

No, Rapid Recon does not have an API available.


Q. What level of support does Rapid Recon offer?

Rapid Recon offers the following support options:
Phone Support, FAQs/Forum, Email/Help Desk

Rapid Recon product overview

What is Rapid Recon?

Rapid Recon is a web-based car reconditioning software that helps auto dealerships monitor vehicles in real-time, perform repairs, and track vehicle movement through QR code scanning.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
FAQs/Forum
Email/Help Desk

Training options

Live Online
Documentation

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Rapid Recon pricing information

Value for money

4.7

/5

480

Starting from

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No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Rapid Recon features

Functionality

4.7

/5

480

Total features

24

2 categories

Most valued features by users

Inventory Management
Reporting & Statistics
Activity Dashboard
Alerts/Notifications
Third Party Integrations
Reporting/Analytics
Inventory Tracking
Customer History

Functionality contenders

Rapid Recon users reviews

Overall Rating

4.8

/5

480

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.09/10
Rating distribution

5

4

3

2

1

380

86

12

2

0

Pros
I love that you can document everything, how easy it is to track everything. This system is great and compared to other systems I use, this one still wins me everytime.
It's a great software for business. It help my team and I communicate more and as a team, we accomplish performing our tasks at a great pace.
Integration was simple, and the customer service team was helpful and great at getting everything set up. The product itself is deep and powerful but without being too complex to use.
Cons
As a vendor scheduling repairs my only complain is confirming the location of the vehicles. That being said that may be more on an imputer issue than lack of the information in the software.
Getting everyone on board to move everything around was difficult at first, but that would be the worst thing about any similar product as well.
Sometimes we have an issue with vehicles not automatically updating into the software- when this happens it is very inconvenient to manually upload the vehicles.

Overall rating contenders

KJ
AvatarImg

Keith J.

Automotive, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Rapid Review

Reviewed 3 years ago

For the most part very good experience. I consider it to be a great program.

Pros

Ease of use, accountability, report generation and all of the other functions that we use.

Cons

Would like to see the ability to forward and estimate with photos. I buy several cars per month for our dealership and on occasion have to Arbitrate something on the the vehicle purchased. When submitting an arbitration, I have to send photos and detailed repair/damage estimate for reimbursement and Rapid Recon makes this part of my functions very time consuming. Also would like the ability in real time to edit vehicle information such as stock #s and other items without deleting the entire car 1st or waiting for the program to scrape our DMS for the changes.

JB
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James B.

Automotive, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Front line trenches

Reviewed 3 years ago

Great program. I burned up my 1500 characters before I could express all my concerns. Please feel free to contact me directly if you wish to discuss my Enhancement thoughts.

Pros

I feel that the product is well designed. I like to be able to leave specific notes for the other departments following me. I also like to be able to track vehicle movements. Also to be able to highlight concerns with a picture.

Cons

I feel that the product is well designed but lately it has become frequently unstable under cellular signal even with full bars of signal. When trying to save notes, many times it will have to be pushed twice to finally get it to complete the save. Also when trying to save it may lock up and have to exit the program to reuse. Is it possible to add a save button for notes? Rather than having to use...

kg
AvatarImg

kris g.

Automotive, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

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Redundant

Reviewed 3 years ago

would not recommend for service department

Pros

The graphs and charts that monitor each step are neat, but dont fully represent the process.

Cons

It is one of three software systems that the service department uses for tracking vehicles in the dealership. It is redundant and does not benefit the service department very much. It basically adds several extra steps to the processes that we are already using.

Vendor response

Thank you so much Kris for your honest feedback about Rapid Recon. We value your experience and I've shared your comments with your account manager. Someone from our team will be reaching out in an effort to support you and ensure your experience with Rapid Recon is a positive one. I've included your account manager's info below, feel free to reach out anytime you need anything. Thanks again! Tay-lyn O'Grady Taylynogrady@rapidrecon.com 775.788.1727

JT
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Jordan T.

Automotive, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Rapid Recon Has Changed the Game

Reviewed 2 years ago

Excellent

Pros

Love that you can track vehicle progress throughout the entire reconditioning process, but ALSO allows multiple people involved in this process to also track that same progress without having to navigate through multiple sections. Ease of access is 10/10. Doing anything on this software is fairly easy whether you're computer savy or brand new to this stuff. You can track cost, time to lot, effectiveness, and even generate reports that allow you to make the reconditioning process more efficient.

Cons

There are truly no cons to this product.

AP
AvatarImg

Anthony P.

Automotive, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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RECON REVIEW

Reviewed 3 years ago

ORGANIZATION YOU RE ONLY AS GOOD AS THE TOOLS YOU USE! I'M A PROFESSIONAL!

Pros

KEEPS IT EASY TO LOCATE ANY UNIT IN OUR INVENTORY, SENDING TO USED CAR MANAGER TO APPROVE RECON AND BACK TO THE SHOP IIN NO TIME!

Cons

IT SHOWS US WE NEED MORE TECHS! SOME REPORTS COULD BE EASIER TO FOLLOW.

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