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Rapid Recon Pricing, Features, Reviews and Alternatives
Rapid Recon FAQs
Rapid Recon product overview
What is Rapid Recon?
Rapid Recon is a web-based car reconditioning software that helps auto dealerships monitor vehicles in real-time, perform repairs, and track vehicle movement through QR code scanning.
Typical customers
Platforms supported
Support options
Training options
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Rapid Recon
Starting from
No pricing info
Starting from
60
Per month
Flat Rate
Rapid Recon pricing information
Value for money
4.7
/5
474
Starting from
No pricing info
Pricing options
Value for money contenders
Rapid Recon features
Functionality
4.7
/5
474
Total features
24
2 categories
Most valued features by users
Functionality contenders
Rapid Recon users reviews
Overall Rating
4.8
/5
474
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.1/10
375
85
12
2
0
Overall rating contenders
Willam S.
Automotive, 11-50 employees
Used daily for 2+ years
Review source
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Very happy
It is the "Bible of Info" for our company and every car that we own. It's my first stop when looking for where a vehicle is
It could look a bit more sleek, but that is not a big deal at all
James B.
Automotive, 51-200 employees
Used daily for 2+ years
Review source
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Great program. I burned up my 1500 characters before I could express all my concerns. Please feel free to contact me directly if you wish to discuss my Enhancement thoughts.
I feel that the product is well designed. I like to be able to leave specific notes for the other departments following me. I also like to be able to track vehicle movements. Also to be able to highlight concerns with a picture.
I feel that the product is well designed but lately it has become frequently unstable under cellular signal even with full bars of signal. When trying to save notes, many times it will have to be pushed twice to finally get it to complete the save. Also when trying to save it may lock up and have to exit the program to reuse. Is it possible to add a save button for notes? Rather than having to use...
kris g.
Automotive, 501-1,000 employees
Used daily for 2+ years
Review source
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would not recommend for service department
The graphs and charts that monitor each step are neat, but dont fully represent the process.
It is one of three software systems that the service department uses for tracking vehicles in the dealership. It is redundant and does not benefit the service department very much. It basically adds several extra steps to the processes that we are already using.
Thank you so much Kris for your honest feedback about Rapid Recon. We value your experience and I've shared your comments with your account manager. Someone from our team will be reaching out in an effort to support you and ensure your experience with Rapid Recon is a positive one. I've included your account manager's info below, feel free to reach out anytime you need anything. Thanks again! Tay-lyn O'Grady Taylynogrady@rapidrecon.com 775.788.1727
Brandy H.
Automotive, 5,001-10,000 employees
Used daily for 1-2 years
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Overall everything has been great. It is easy to use. The mobile is another great feature for those constantly moving around.
I love being able to track all the vehicles in real time. To which status and/or department they are in to seeing how quick it moves through the recon process. Also seeing what jobs are completed and the dates helps with warranty issues.
Sometimes the software runs slow if too many people are using it and it takes a while to add jobs or move to another status.
Thanks, Brandy for the thoughtful review. We're stoked the product is working so well for you. Also, I'll have your account manager, Stephany McLaughlin, look into the site speed and she'll be reaching out with any additional info she may need from you. Her contact info is below should you ever need it. Thanks again! Stephany McLaughlin stephany@rapidrecon.com 623.428.0025
Michael K.
Automotive, 5,001-10,000 employees
Used daily for 2+ years
Review source
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A++ This software revolutionized our recon process. The biggest benefit is instant communication between all departments including offsite vendors regarding the entire recon process from the day you take the car in to the day you sell it.
Easy to implement and easy for your team to learn and use.
Inability to manage and modify individual steps. Need your rep to do that.
Thanks, Michael for taking the time to leave us a review! Your feedback is so helpful and I'll have your account manager, Stephany McLaughlin, reach out to get more details. Sounds like a great thing to get on our roadmap! Also, below is Stephany's contact info should you need to reach out anytime. Stephany McLaughlin stephany@rapidrecon.com 623.428.0025
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