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Shop-Ware vs ARI Comparison (2026)

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Good recommendations?

Shop-Ware

ARI

Overview

A complete shop management solution, with CRM, digital inspections, and payments built in, not bolted on.

ARI is an all-in-one auto repair software for shops and mobile mechanics. Create estimates, invoices, repair orders, inspections, appointments, payments, inventory, customer records, and reports from web, iOS, and Android.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

249

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

39.99

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.8

163

132

Value for money

Ease of use

Features

Customer support

91%

would recommend this app

4.6

661

466

157

Value for money

Ease of use

Features

Customer support

80%

would recommend this app

Pros

“From estimating to sending customers invoices- it makes everything such a breeze.”

Casey E.

Owner

“I love that this was designed by a shop owner.”

Christopher P.

Consultant

“Fairly easy to use.”

Christopher P.

Consultant

Pros

“The customer portal is a huge advantage because customers can approve estimates online, view invoices, check repair status, and keep track of service history without constant back and forth communication.”

Tyler S.

Automotive Technician

“Some things that I would like to note are the limited invoice template options (enabling qr code for custom invoices, editing certain fields, like moving phone number below email for the default template, etc.)”

Albaraa A.

Owner

“It’s an all in one app, I can have my inventory, invoices, reports, and the added labor guides is a huge bonus, and LOVE the live links for customers so I don’t have to send them multiple times if they want to change something, love have I can enter the vin and the vehicle information come up. ”

Chester H.

Owner

Cons

“I can’t get my own card processor to integrate because Shop-ware won’t let them.”

Christopher P.

Consultant

“Not being able to change customer name on a repair order once its open is inconvenient”

Josh W.

Advisor

“This is even an issue with parts we use daily for estimate building.”

Austin S.

service manager

Cons

“Also from time to time, it will glitch and not allow you to add appointments to personal calendar so you will have to log off and log back in for it to be fixed.”

Sandra G.

President

“I encounter formatting glitches and data field errors when attempting to use either the built-in ARI "custom" templates or my own custom-designed versions.”

Dustin E.

Owner Technician

“It can feel like every time you go back in, the numbers shift around, which makes it a little frustrating when you’re trying to keep estimates consistent and accurate.”

chris n.

owner