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Shop-Ware vs Protractor Comparison (2026)
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Good recommendations?

Shop-Ware
5
132
4
27
3
3
2
0
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Protractor
5
29
4
5
3
0
2
1
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
A complete shop management solution, with CRM, digital inspections, and payments built in, not bolted on.
Designed for single-location automotive aftermarket repair shops and multi-store chains, this shop management software helps manage daily tasks and includes robust features for business growth.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.8
163
5
4
3
2
1
132
27
3
0
1
- Value for money
- Ease of use
- Features
- Customer support
4.6
37
5
4
3
2
1
29
5
0
1
2
- Value for money
- Ease of use
- Features
- Customer support
Pros
Casey E.
Owner

Christopher P.
Consultant

Christopher P.
Consultant
Pros
Charles D.
Owner and Operations
Ken A.
Owner / CEO
Doug D.
Owner/Service Writer/Technitian/Janitor
Cons

Christopher P.
Consultant
Josh W.
Advisor
Austin S.
service manager
Cons
Doug D.
Owner/Service Writer/Technitian/Janitor
- Vendor responds to reviews
- Last review7 months ago
- Vendor responds to reviews
- Last reviewa year ago
Key features
- Total features30
- Accounting
- Activity Dashboard
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Billing & Invoicing
- CRM
- Chat/Messaging
- Communication Management
- Customer Database
- Customer History
- Data Import/Export
- Electronic Signature
- Employee Scheduling
- Estimating
- Inspection Management
- Inventory Management
- Job Tracking
- Labor Cost Reporting
- Labor Rates
- Maintenance Scheduling
- Multi-Location
- Order Management
- Parts Management
- Point of Sale (POS)
- Prioritization
- Progress Tracking
- Purchase Order Management
- Quotes/Estimates
- Records Management
- Reminders
- Reporting & Statistics
- Scheduling
- Service History
- Third-Party Integrations
- Time Tracking
- User Management
- VIN Lookup
- Vehicle Information
- Work Order Management
- Workflow Management
- Total features35
- Accounting
- Activity Dashboard
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Billing & Invoicing
- CRM
- Chat/Messaging
- Communication Management
- Customer Database
- Customer History
- Data Import/Export
- Electronic Signature
- Employee Scheduling
- Estimating
- Inspection Management
- Inventory Management
- Job Tracking
- Labor Cost Reporting
- Labor Rates
- Maintenance Scheduling
- Multi-Location
- Order Management
- Parts Management
- Point of Sale (POS)
- Prioritization
- Progress Tracking
- Purchase Order Management
- Quotes/Estimates
- Records Management
- Reminders
- Reporting & Statistics
- Scheduling
- Service History
- Third-Party Integrations
- Time Tracking
- User Management
- VIN Lookup
- Vehicle Information
- Work Order Management
- Workflow Management
Integrations
- Total integrations12
- 360 Payments
- AutoOps
- AutoServe1
- AutoVitals
- Autoflow
- Broadly
- Demandforce
- Kimoby
- Kukui
- PartsTech
- Podium
- QuickBooks Online
- QuickBooks Online Advanced
- ShopLoaner
- Steer
- TireConnect
- Zoho Payroll
- Total integrations12
- 360 Payments
- AutoOps
- AutoServe1
- AutoVitals
- Autoflow
- Broadly
- Demandforce
- Kimoby
- Kukui
- PartsTech
- Podium
- QuickBooks Online
- QuickBooks Online Advanced
- ShopLoaner
- Steer
- TireConnect
- Zoho Payroll
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