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SpotOn vs GoTab POS Comparison (2026)
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Good recommendations?
Overview
SpotOn Restaurant is a cloud-based point of sale (POS) solution designed to help small to medium businesses in the hospitality industry streamline online payments, tableside orders, and fraud protection. The labor management module lets users handle employee hours, gratuities, shifts, and more.
GoTab is an open, flexible hospitality platform that combines POS, QR ordering, kiosks, handhelds, kitchen display, loyalty, inventory, and guest engagement in one system. Built for restaurants, breweries, food halls, hotels, bars, and entertainment venues.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.2
371
5
4
3
2
1
252
53
16
6
44
- Value for money
- Ease of use
- Features
- Customer support
73%
would recommend this app4.7
68
5
4
3
2
1
54
11
2
0
1
- Value for money
- Ease of use
- Features
- Customer support
84%
would recommend this appPros
“Restaurant Reporting is useful for restaurant management, and their credit card processing rates are very competitive, and the monthly software fees are a also great value.”
MY
Michiko Y.
Director of Operations
“I found the interface intuitive for staff, and the restaurant‑specific tools helped streamline operations while providing useful insights into sales and customer behavior.”
RS
Radha S.
Legal Assistant
“Customizable reports deliver powerful insights for smarter decision-making, while their user-friendly email marketing and loyalty programs drive real results.”
TC
Tadeo C.
GM
Pros
“What really stood out was how reliable the support team has been, especially during our busiest and most high‑pressure events. Whether it was our New Year’s Eve special menu, Valentine’s Day service, Easter and Mother’s Day buffets, or our wine‑pairing dinners, GoTab was right there with us.”
Sandeep S.
Owner - President
“Gotab is a robust system, with very helpful customer support and agility in the team to make changes based on operational needs, they are a great company to work with.”
RB
Rick B.
Director of Hospitality
“The ability to mark items out of stock directly from the kitchen or communicate with customers in real time is a true game changer.”
SB
Seth B.
VP of System Solutions
Cons
“Prices are wrong, discounts are added instead of subtracted, gratuity can’t be added, printers malfunction, systems lose connectivity to the internet, handhelds don’t work, back up cell service fails, tickets won’t print to the kitchen, the list continues.”
KG
Kris G.
Owner
“There is no escalation path, no public developer email that works (partner-support@ bounces), and no visibility into where your request sits in their pipeline.”
Michael S.
Chief Mischief Officer
“There were also occasional limitations in reporting depth, which made deeper analysis more challenging for more complex operational needs.”
RS
Radha S.
Legal Assistant
Cons
“sometimes the user workflow can be clunky or overcomplicated - for example: user set up on the manager dashboard takes multiple steps to provide the correct permissions and house account access.”
CR
Carli R.
Director of Training and Hospitality
“Their cash handling procedures can be cumbersome and confusing depending on what type of business you are running.”
CC
Chris C.
Director of Banquets and Private Event
“Naturally when installing a system for 631 seats you will have some bugs, but they killed them all and suddenly!”
BG
Bill G.
Owner
- Vendor responds to reviews
- Last review2 months ago
- Vendor responds to reviews
- Last review2 months ago
Key features
- Total features165
- API
- Access Controls/Permissions
- Accounting Integration
- Activities Booking
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Appointment Management
- Availability Management
- Bar Tab Management
- Barcode Recognition
- Barcode/Ticket Scanning
- Barcoding/RFID
- Billing & Invoicing
- Booking Management
- Booking Notes
- Built-in Accounting
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Campaign Scheduling
- Campaign Segmentation
- Cash Management
- Channel Management
- Client Portal
- Clock In/Out
- Commenting/Notes
- Contact Database
- Contact Management
- Credit Card Processing
- Customer Accounts
- Customer Activity Tracking
- Customer Database
- Customer Experience Management
- Customer History
- Customer Profiles
- Customer Segmentation
- Customer Support
- Customizable Branding
- Customizable Categories
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Import/Export
- Data Security
- Debit/Credit Card Processing
- Delivery Estimate
- Delivery Management
- Discount Management
- Drag & Drop
- Dynamic Pricing
- Electronic Payments
- Electronic Signature
- Email Management
- Email Marketing
- Email Reminders
- Email Templates
- Employee Management
- Engagement Tracking
- Event Marketing
- Event Scheduling
- Feedback Management
- Food Delivery Dispatching
- For Bars/Clubs
- For Breweries
- For Restaurants
- For Retail
- For iPad Devices
- Gift Card Management
- Group Reservations
- In-Person Payments
- Inventory Control
- Inventory Management
- Inventory Replenishment
- Inventory Tracking
- Invoice Management
- Kitchen/Menu Management
- Labor Cost Reporting
- Loyalty Cards
- Loyalty Program
- Menu Builder
- Mobile Access
- Mobile Booking
- Mobile Payments
- Monitoring
- Multi-Campaign
- Multi-Channel Communication
- Multi-Channel Marketing
- Multi-Location
- Multiple Payment Options
- Negative Feedback Management
- Offline Access
- Online Booking
- Online Ordering
- Online Payments
- Online Reservations
- Order Entry
- Order Management
- Order Processing
- Order Scheduling
- Order Tracking
- PCI Compliance
- Payment Processing
- Performance Metrics
- Personalization
- Point of Sale (POS)
- Point of Sale (POS) Integration
- Price/Margin Management
- Pricing Management
- Product Catalog
- Promotions Management
- Purchase Order Management
- QR Codes
- Ratings/Reviews
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Receipt Management
- Recipe Management
- Recurring/Subscription Billing
- Referral Tracking
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Reservations Management
- Response Management
- Restaurant POS
- Retail Inventory Management
- Retail Management
- Retail POS
- Returns Management
- Review Monitoring
- Review Notification
- Reviews Management
- Rewards Management
- Room Booking
- Route Optimization
- Routing
- SMS Marketing
- SMS Messaging
- Sales Reports
- Sales Tax Management
- Sales Trend Analysis
- Self Service Portal
- Separate Checks
- Social Media Integration
- Social Promotion
- Split Checks
- Status Tracking
- Stock Management
- Summary Reports
- Table Management
- Template Management
- Third-Party Integrations
- Time Clock
- Tips Management
- Touch Screen
- Transaction History
- Transaction Monitoring
- Visual Analytics
- Wait List Management
- Waiting Time Tracking
- Waitlist Status Tracking
- Website Integration
- Website Personalization
- eCommerce Management
- Total features59
- API
- Access Controls/Permissions
- Accounting Integration
- Activities Booking
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Appointment Management
- Availability Management
- Bar Tab Management
- Barcode Recognition
- Barcode/Ticket Scanning
- Barcoding/RFID
- Billing & Invoicing
- Booking Management
- Booking Notes
- Built-in Accounting
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Campaign Scheduling
- Campaign Segmentation
- Cash Management
- Channel Management
- Client Portal
- Clock In/Out
- Commenting/Notes
- Contact Database
- Contact Management
- Credit Card Processing
- Customer Accounts
- Customer Activity Tracking
- Customer Database
- Customer Experience Management
- Customer History
- Customer Profiles
- Customer Segmentation
- Customer Support
- Customizable Branding
- Customizable Categories
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Import/Export
- Data Security
- Debit/Credit Card Processing
- Delivery Estimate
- Delivery Management
- Discount Management
- Drag & Drop
- Dynamic Pricing
- Electronic Payments
- Electronic Signature
- Email Management
- Email Marketing
- Email Reminders
- Email Templates
- Employee Management
- Engagement Tracking
- Event Marketing
- Event Scheduling
- Feedback Management
- Food Delivery Dispatching
- For Bars/Clubs
- For Breweries
- For Restaurants
- For Retail
- For iPad Devices
- Gift Card Management
- Group Reservations
- In-Person Payments
- Inventory Control
- Inventory Management
- Inventory Replenishment
- Inventory Tracking
- Invoice Management
- Kitchen/Menu Management
- Labor Cost Reporting
- Loyalty Cards
- Loyalty Program
- Menu Builder
- Mobile Access
- Mobile Booking
- Mobile Payments
- Monitoring
- Multi-Campaign
- Multi-Channel Communication
- Multi-Channel Marketing
- Multi-Location
- Multiple Payment Options
- Negative Feedback Management
- Offline Access
- Online Booking
- Online Ordering
- Online Payments
- Online Reservations
- Order Entry
- Order Management
- Order Processing
- Order Scheduling
- Order Tracking
- PCI Compliance
- Payment Processing
- Performance Metrics
- Personalization
- Point of Sale (POS)
- Point of Sale (POS) Integration
- Price/Margin Management
- Pricing Management
- Product Catalog
- Promotions Management
- Purchase Order Management
- QR Codes
- Ratings/Reviews
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Receipt Management
- Recipe Management
- Recurring/Subscription Billing
- Referral Tracking
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Reservations Management
- Response Management
- Restaurant POS
- Retail Inventory Management
- Retail Management
- Retail POS
- Returns Management
- Review Monitoring
- Review Notification
- Reviews Management
- Rewards Management
- Room Booking
- Route Optimization
- Routing
- SMS Marketing
- SMS Messaging
- Sales Reports
- Sales Tax Management
- Sales Trend Analysis
- Self Service Portal
- Separate Checks
- Social Media Integration
- Social Promotion
- Split Checks
- Status Tracking
- Stock Management
- Summary Reports
- Table Management
- Template Management
- Third-Party Integrations
- Time Clock
- Tips Management
- Touch Screen
- Transaction History
- Transaction Monitoring
- Visual Analytics
- Wait List Management
- Waiting Time Tracking
- Waitlist Status Tracking
- Website Integration
- Website Personalization
- eCommerce Management
Integrations
- Total integrations21
- 7shifts
- BevSpot Food and Beverage Management
- CourtReserve
- Craftable
- DAVO
- Deliverect
- DoorDash for Merchants
- Ekata Pro Insight
- Ekos
- Fishbowl
- HotSchedules
- INControl
- Klaviyo
- MarginEdge
- Mews
- Ohanafy
- OpenTable
- PayPal Payments
- Paycom
- Paycor
- Paylocity
- Paysafe
- QSROnline
- QuickBooks Online
- QuickBooks Online Advanced
- Quo
- Restaurant Systems Pro
- Restaurant365
- Rex +
- Schedulefly
- Sculpture Hospitality
- SevenRooms
- Shippo
- Shogo
- Shopify
- Shopify POS
- Solink
- Stayntouch PMS
- Stripe Payments
- Tripleseat
- Venmo
- Webflow
- Workforce AI
- meez
- opsi
- Total integrations30
- 7shifts
- BevSpot Food and Beverage Management
- CourtReserve
- Craftable
- DAVO
- Deliverect
- DoorDash for Merchants
- Ekata Pro Insight
- Ekos
- Fishbowl
- HotSchedules
- INControl
- Klaviyo
- MarginEdge
- Mews
- Ohanafy
- OpenTable
- PayPal Payments
- Paycom
- Paycor
- Paylocity
- Paysafe
- QSROnline
- QuickBooks Online
- QuickBooks Online Advanced
- Quo
- Restaurant Systems Pro
- Restaurant365
- Rex +
- Schedulefly
- Sculpture Hospitality
- SevenRooms
- Shippo
- Shogo
- Shopify
- Shopify POS
- Solink
- Stayntouch PMS
- Stripe Payments
- Tripleseat
- Venmo
- Webflow
- Workforce AI
- meez
- opsi
