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SpotOn vs Simphony POS Comparison (2026)

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SpotOn logo

SpotOn

Simphony POS logo

Simphony POS

Overview

SpotOn Restaurant is a cloud-based point of sale (POS) solution designed to help small to medium businesses in the hospitality industry streamline online payments, tableside orders, and fraud protection. The labor management module lets users handle employee hours, gratuities, shifts, and more.

Simphony POS, by Oracle MICROS, is a cloud-based POS system designed to synchronize front-of-house, back-office, and kitchen operations. The platform helps restaurants manage processes related to takeout and delivery orders, menus and pricing, customer loyalty programs, online payments, and more.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

99

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

1

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.2

371

5

4

3

2

1

252

53

16

6

44

  • Value for money
  • Ease of use
  • Features
  • Customer support
73%
would recommend this app

4.2

26

5

4

3

2

1

14

8

1

0

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
54%
would recommend this app

Pros

“I found the interface intuitive for staff, and the restaurant‑specific tools helped streamline operations while providing useful insights into sales and customer behavior.”
RS

Radha S.

Legal Assistant

“Customizable reports deliver powerful insights for smarter decision-making, while their user-friendly email marketing and loyalty programs drive real results.”
TC

Tadeo C.

GM

“need offer more 3rd party vendors to connect to give customers options such as affirm and Klara and other financial institutes”
FE

FREDDIE E.

manager

Pros

“It is very customizable, and the integration with Opera PMS is great.”
GP

Giovanni P.

IT Manager

“Simphony POS is our standard POS in our chain hotel and it can interface to our Oracle Opera PMS & Sunsystems FMS that's what I like the most in this software.”
Verified reviewer profile picture

Michael A.

IT Manager

Cons

“Prices are wrong, discounts are added instead of subtracted, gratuity can’t be added, printers malfunction, systems lose connectivity to the internet, handhelds don’t work, back up cell service fails, tickets won’t print to the kitchen, the list continues.”
KG

Kris G.

Owner

“There is no escalation path, no public developer email that works (partner-support@ bounces), and no visibility into where your request sits in their pipeline.”
Verified reviewer profile picture

Michael S.

Chief Mischief Officer

“There were also occasional limitations in reporting depth, which made deeper analysis more challenging for more complex operational needs.”
RS

Radha S.

Legal Assistant

Cons

“Everything not completed on original set up will cost thousands of dollars to correct by an oracle programmer.”
SW

Sam W.

Hotel / Restaurant Owner

  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last review9 months ago

Key features

  • Total features165
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activities Booking
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Availability Management
  • Bar Tab Management
  • Barcode Recognition
  • Barcode/Ticket Scanning
  • Billing & Invoicing
  • Booking Management
  • Booking Notes
  • Built-in Accounting
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Cash Management
  • Channel Management
  • Client Portal
  • Clock In/Out
  • Commenting/Notes
  • Commission Management
  • Contact Database
  • Contact Management
  • Cost Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Activity Tracking
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customer Management
  • Customer Profiles
  • Customer Segmentation
  • Customer Support
  • Customizable Branding
  • Customizable Categories
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Security
  • Debit/Credit Card Processing
  • Delivery Estimate
  • Delivery Management
  • Demand Forecasting
  • Discount Management
  • Drag & Drop
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Employee Management
  • Engagement Tracking
  • Event Marketing
  • Event Scheduling
  • Feedback Management
  • Food Delivery Dispatching
  • For Bakeries
  • For Bars/Clubs
  • For Food Trucks
  • For Restaurants
  • For Retail
  • For iPad Devices
  • Forecasting
  • Gift Card Management
  • Group Reservations
  • In-Person Payments
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Management
  • Item Management
  • Kitchen/Menu Management
  • Labor Cost Reporting
  • Live Tracking
  • Loyalty Cards
  • Loyalty Program
  • Menu Builder
  • Menu Planning
  • Mobile Access
  • Mobile Booking
  • Mobile Payments
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Marketing
  • Multi-Location
  • Multiple Payment Options
  • Negative Feedback Management
  • Nutrition & Allergen Management
  • Nutrition Analysis
  • Online Booking
  • Online Ordering
  • Online Payments
  • Online Reservations
  • Order Entry
  • Order Management
  • Order Processing
  • Order Scheduling
  • Order Tracking
  • Ordering Automation
  • PCI Compliance
  • Payment Processing
  • Performance Metrics
  • Personalization
  • Point of Sale (POS)
  • Point of Sale (POS) Integration
  • Price/Margin Management
  • Product Catalog
  • Product Identification
  • Promotions Management
  • QR Codes
  • Ratings/Reviews
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Receipt Management
  • Recipe Management
  • Recurring/Subscription Billing
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Response Management
  • Restaurant POS
  • Retail Inventory Management
  • Retail Management
  • Retail POS
  • Returns Management
  • Review Monitoring
  • Review Notification
  • Reviews Management
  • Rewards Management
  • Room Booking
  • Route Optimization
  • Routing
  • SMS Marketing
  • SMS Messaging
  • Sales Reports
  • Sales Tax Management
  • Sales Trend Analysis
  • Self Service Portal
  • Separate Checks
  • Social Media Integration
  • Social Promotion
  • Split Checks
  • Status Tracking
  • Stock Management
  • Table Management
  • Template Management
  • Third-Party Integrations
  • Time Clock
  • Tips Management
  • Touch Screen
  • Transaction History
  • Transaction Monitoring
  • Visual Analytics
  • Wait List Management
  • Waiting Time Tracking
  • Waitlist Status Tracking
  • Website Integration
  • Website Personalization
  • eCommerce Management
  • Total features78
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activities Booking
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Availability Management
  • Bar Tab Management
  • Barcode Recognition
  • Barcode/Ticket Scanning
  • Billing & Invoicing
  • Booking Management
  • Booking Notes
  • Built-in Accounting
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Cash Management
  • Channel Management
  • Client Portal
  • Clock In/Out
  • Commenting/Notes
  • Commission Management
  • Contact Database
  • Contact Management
  • Cost Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Activity Tracking
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customer Management
  • Customer Profiles
  • Customer Segmentation
  • Customer Support
  • Customizable Branding
  • Customizable Categories
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Security
  • Debit/Credit Card Processing
  • Delivery Estimate
  • Delivery Management
  • Demand Forecasting
  • Discount Management
  • Drag & Drop
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Employee Management
  • Engagement Tracking
  • Event Marketing
  • Event Scheduling
  • Feedback Management
  • Food Delivery Dispatching
  • For Bakeries
  • For Bars/Clubs
  • For Food Trucks
  • For Restaurants
  • For Retail
  • For iPad Devices
  • Forecasting
  • Gift Card Management
  • Group Reservations
  • In-Person Payments
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Management
  • Item Management
  • Kitchen/Menu Management
  • Labor Cost Reporting
  • Live Tracking
  • Loyalty Cards
  • Loyalty Program
  • Menu Builder
  • Menu Planning
  • Mobile Access
  • Mobile Booking
  • Mobile Payments
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Marketing
  • Multi-Location
  • Multiple Payment Options
  • Negative Feedback Management
  • Nutrition & Allergen Management
  • Nutrition Analysis
  • Online Booking
  • Online Ordering
  • Online Payments
  • Online Reservations
  • Order Entry
  • Order Management
  • Order Processing
  • Order Scheduling
  • Order Tracking
  • Ordering Automation
  • PCI Compliance
  • Payment Processing
  • Performance Metrics
  • Personalization
  • Point of Sale (POS)
  • Point of Sale (POS) Integration
  • Price/Margin Management
  • Product Catalog
  • Product Identification
  • Promotions Management
  • QR Codes
  • Ratings/Reviews
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Receipt Management
  • Recipe Management
  • Recurring/Subscription Billing
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Response Management
  • Restaurant POS
  • Retail Inventory Management
  • Retail Management
  • Retail POS
  • Returns Management
  • Review Monitoring
  • Review Notification
  • Reviews Management
  • Rewards Management
  • Room Booking
  • Route Optimization
  • Routing
  • SMS Marketing
  • SMS Messaging
  • Sales Reports
  • Sales Tax Management
  • Sales Trend Analysis
  • Self Service Portal
  • Separate Checks
  • Social Media Integration
  • Social Promotion
  • Split Checks
  • Status Tracking
  • Stock Management
  • Table Management
  • Template Management
  • Third-Party Integrations
  • Time Clock
  • Tips Management
  • Touch Screen
  • Transaction History
  • Transaction Monitoring
  • Visual Analytics
  • Wait List Management
  • Waiting Time Tracking
  • Waitlist Status Tracking
  • Website Integration
  • Website Personalization
  • eCommerce Management

Integrations

  • Total integrations21
  • 7shifts
  • BevSpot Food and Beverage Management
  • Craftable
  • DAVO
  • DoorDash for Merchants
  • HotSchedules
  • INControl
  • MarginEdge
  • PayPal
  • Paycom
  • Paycor
  • Paylocity
  • QSROnline
  • QuickBooks Online Advanced
  • Restaurant Systems Pro
  • Restaurant365
  • Sculpture Hospitality
  • SevenRooms
  • Shippo
  • Shogo
  • Venmo
  • Total integrations2
  • 7shifts
  • BevSpot Food and Beverage Management
  • Craftable
  • DAVO
  • DoorDash for Merchants
  • HotSchedules
  • INControl
  • MarginEdge
  • PayPal
  • Paycom
  • Paycor
  • Paylocity
  • QSROnline
  • QuickBooks Online Advanced
  • Restaurant Systems Pro
  • Restaurant365
  • Sculpture Hospitality
  • SevenRooms
  • Shippo
  • Shogo
  • Venmo

Alternatives

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