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SpotOn vs Shift4 Comparison (2026)
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Good recommendations?
Overview
SpotOn Restaurant is a cloud-based point of sale (POS) solution designed to help small to medium businesses in the hospitality industry streamline online payments, tableside orders, and fraud protection. The labor management module lets users handle employee hours, gratuities, shifts, and more.
Shift4 powers the experience economy, enabling businesses to deliver the moments that matter.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
No videos yet
No screenshots yet
Pricing
User reviews
4.2
371
5
4
3
2
1
252
53
16
6
44
- Value for money
- Ease of use
- Features
- Customer support
73%
would recommend this app3.8
142
5
4
3
2
1
91
6
3
5
37
- Value for money
- Ease of use
- Features
- Customer support
66%
would recommend this appPros
“I found the interface intuitive for staff, and the restaurant‑specific tools helped streamline operations while providing useful insights into sales and customer behavior.”
RS
Radha S.
Legal Assistant
“Customizable reports deliver powerful insights for smarter decision-making, while their user-friendly email marketing and loyalty programs drive real results.”
TC
Tadeo C.
GM
“need offer more 3rd party vendors to connect to give customers options such as affirm and Klara and other financial institutes”
FE
FREDDIE E.
manager
Pros
“The terminals were returned and I did not hear anything else until I got an automated ticket notification 2 months later and then a RMA request another 2 weeks after that.”
JP
Joe P.
Owner
Cases were marked as “resolved” automatically after five days, even though nothing had been fixed or explained.
JL
Jasper L.
Owner
“I would be willing to change my review if customer service would work with me on the fee as they have been good in previous years about reversing fees for services was not using when calling in.”
Jonathan G.
Owner
Cons
“Prices are wrong, discounts are added instead of subtracted, gratuity can’t be added, printers malfunction, systems lose connectivity to the internet, handhelds don’t work, back up cell service fails, tickets won’t print to the kitchen, the list continues.”
KG
Kris G.
Owner
“There is no escalation path, no public developer email that works (partner-support@ bounces), and no visibility into where your request sits in their pipeline.”
Michael S.
Chief Mischief Officer
“There were also occasional limitations in reporting depth, which made deeper analysis more challenging for more complex operational needs.”
RS
Radha S.
Legal Assistant
Cons
“After 40 years of delivering food trying to change and have third company handling my delivery need, Barely started with skytab, at the same time with chownow to handle my delivery’s customers and found out that these two doesn’t work together, hoping they start soon”
SB
Shahram B.
Manager
“Shift4 then deliberately circumvented this block by using alternate business names to attempt to process payments—a blatant act of fraud.”
JL
Jasper L.
Owner
“Our experience with Shift4 / Lighthouse has been nothing short of a nightmare, and we want to warn other businesses before they fall into the same trap.”
JL
Jasper L.
Owner
- Vendor responds to reviews
- Last review2 months ago
- Vendor responds to reviews
- Last review5 days ago
Key features
- Total features165
- API
- Access Controls/Permissions
- Accounting Integration
- Activities Booking
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Appointment Management
- Availability Management
- Bar Tab Management
- Barcode Recognition
- Barcode/Ticket Scanning
- Billing & Invoicing
- Booking Management
- Booking Notes
- Built-in Accounting
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Campaign Scheduling
- Campaign Segmentation
- Cash Management
- Channel Management
- Client Portal
- Clock In/Out
- Commenting/Notes
- Contact Database
- Contact Management
- Credit Card Processing
- Customer Accounts
- Customer Activity Tracking
- Customer Database
- Customer Experience Management
- Customer History
- Customer Profiles
- Customer Segmentation
- Customer Support
- Customizable Branding
- Customizable Categories
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Import/Export
- Data Security
- Debit/Credit Card Processing
- Delivery Estimate
- Delivery Management
- Discount Management
- Drag & Drop
- Electronic Payments
- Electronic Signature
- Email Management
- Email Marketing
- Email Reminders
- Email Templates
- Employee Management
- Engagement Tracking
- Event Marketing
- Event Scheduling
- Feedback Management
- Food Delivery Dispatching
- For Bars/Clubs
- For Restaurants
- For Retail
- Gift Card Management
- Group Reservations
- In-Person Payments
- Inventory Control
- Inventory Management
- Inventory Replenishment
- Inventory Tracking
- Invoice Management
- Kitchen/Menu Management
- Labor Cost Reporting
- Loyalty Cards
- Loyalty Program
- Menu Builder
- Mobile Access
- Mobile Booking
- Mobile Payments
- Monitoring
- Multi-Campaign
- Multi-Channel Communication
- Multi-Channel Marketing
- Multi-Currency
- Multi-Location
- Multiple Payment Options
- Negative Feedback Management
- Online Booking
- Online Ordering
- Online Payments
- Online Reservations
- Order Entry
- Order Management
- Order Processing
- Order Scheduling
- Order Tracking
- PCI Compliance
- Partial Payments
- Payment Processing
- Performance Metrics
- Personalization
- Point of Sale (POS)
- Point of Sale (POS) Integration
- Price/Margin Management
- Product Catalog
- Promotions Management
- QR Codes
- Ratings/Reviews
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Receipt Management
- Recurring/Subscription Billing
- Referral Tracking
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Reservations Management
- Response Management
- Restaurant POS
- Retail Inventory Management
- Retail Management
- Retail POS
- Returns Management
- Review Monitoring
- Review Notification
- Reviews Management
- Rewards Management
- Room Booking
- Route Optimization
- Routing
- SMS Marketing
- SMS Messaging
- Sales Reports
- Sales Tax Management
- Sales Trend Analysis
- Self Service Portal
- Separate Checks
- Social Media Integration
- Social Promotion
- Split Checks
- Status Tracking
- Stock Management
- Table Management
- Template Management
- Third-Party Integrations
- Time Clock
- Tips Management
- Touch Screen
- Transaction History
- Transaction Monitoring
- Visual Analytics
- Wait List Management
- Waiting Time Tracking
- Waitlist Status Tracking
- Website Integration
- Website Personalization
- eCommerce Management
- Total features15
- API
- Access Controls/Permissions
- Accounting Integration
- Activities Booking
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Appointment Management
- Availability Management
- Bar Tab Management
- Barcode Recognition
- Barcode/Ticket Scanning
- Billing & Invoicing
- Booking Management
- Booking Notes
- Built-in Accounting
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Campaign Scheduling
- Campaign Segmentation
- Cash Management
- Channel Management
- Client Portal
- Clock In/Out
- Commenting/Notes
- Contact Database
- Contact Management
- Credit Card Processing
- Customer Accounts
- Customer Activity Tracking
- Customer Database
- Customer Experience Management
- Customer History
- Customer Profiles
- Customer Segmentation
- Customer Support
- Customizable Branding
- Customizable Categories
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Import/Export
- Data Security
- Debit/Credit Card Processing
- Delivery Estimate
- Delivery Management
- Discount Management
- Drag & Drop
- Electronic Payments
- Electronic Signature
- Email Management
- Email Marketing
- Email Reminders
- Email Templates
- Employee Management
- Engagement Tracking
- Event Marketing
- Event Scheduling
- Feedback Management
- Food Delivery Dispatching
- For Bars/Clubs
- For Restaurants
- For Retail
- Gift Card Management
- Group Reservations
- In-Person Payments
- Inventory Control
- Inventory Management
- Inventory Replenishment
- Inventory Tracking
- Invoice Management
- Kitchen/Menu Management
- Labor Cost Reporting
- Loyalty Cards
- Loyalty Program
- Menu Builder
- Mobile Access
- Mobile Booking
- Mobile Payments
- Monitoring
- Multi-Campaign
- Multi-Channel Communication
- Multi-Channel Marketing
- Multi-Currency
- Multi-Location
- Multiple Payment Options
- Negative Feedback Management
- Online Booking
- Online Ordering
- Online Payments
- Online Reservations
- Order Entry
- Order Management
- Order Processing
- Order Scheduling
- Order Tracking
- PCI Compliance
- Partial Payments
- Payment Processing
- Performance Metrics
- Personalization
- Point of Sale (POS)
- Point of Sale (POS) Integration
- Price/Margin Management
- Product Catalog
- Promotions Management
- QR Codes
- Ratings/Reviews
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Receipt Management
- Recurring/Subscription Billing
- Referral Tracking
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Reservations Management
- Response Management
- Restaurant POS
- Retail Inventory Management
- Retail Management
- Retail POS
- Returns Management
- Review Monitoring
- Review Notification
- Reviews Management
- Rewards Management
- Room Booking
- Route Optimization
- Routing
- SMS Marketing
- SMS Messaging
- Sales Reports
- Sales Tax Management
- Sales Trend Analysis
- Self Service Portal
- Separate Checks
- Social Media Integration
- Social Promotion
- Split Checks
- Status Tracking
- Stock Management
- Table Management
- Template Management
- Third-Party Integrations
- Time Clock
- Tips Management
- Touch Screen
- Transaction History
- Transaction Monitoring
- Visual Analytics
- Wait List Management
- Waiting Time Tracking
- Waitlist Status Tracking
- Website Integration
- Website Personalization
- eCommerce Management
Integrations
- Total integrations21
- 7shifts
- BevSpot Food and Beverage Management
- Craftable
- DAVO
- DoorDash for Merchants
- HotSchedules
- INControl
- MarginEdge
- Meta for Business
- PayPal
- Paycom
- Paycor
- Paylocity
- QSROnline
- QuickBooks Online Advanced
- Restaurant Systems Pro
- Restaurant365
- Sculpture Hospitality
- SevenRooms
- Shippo
- Shogo
- Twitter/X
- Venmo
- Total integrations2
- 7shifts
- BevSpot Food and Beverage Management
- Craftable
- DAVO
- DoorDash for Merchants
- HotSchedules
- INControl
- MarginEdge
- Meta for Business
- PayPal
- Paycom
- Paycor
- Paylocity
- QSROnline
- QuickBooks Online Advanced
- Restaurant Systems Pro
- Restaurant365
- Sculpture Hospitality
- SevenRooms
- Shippo
- Shogo
- Twitter/X
- Venmo
