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Shift4
5
105
4
9
3
3
2
5
1
37
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
We power the experience economy.
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Shift4 - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: October 2026
Shift4 overview
What is Shift4?
Shift4 (NYSE: FOUR) powers the experience economy, enabling businesses to deliver the moments that matter. Transforming how people shop, dine, stay, and play, Shift4’s commerce technology allows for a seamless experience at any scale. From your neighborhood restaurant to the world’s largest event venues, Shift4 handles billions of transactions annually for hundreds of thousands of businesses around the world.
Shift4 provides integrated, end-to-end payment processing solutions for:
- Food & Beverage
- Hospitality
- Sports & Entertainment
- eCommerce
- Casinos & Gaming
- Retail
- Nonprofit
Starting price
Alternatives
with better value for money
Pros & Cons
Restaurant Operations
Sales and Billing
Service Cancellation
Credit Card Processing
Do you work for Shift4? Manage this product listing
Shift4 review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
3.9
Features
4.0
Ease of use
4.1
Customer support
3.8
Reviews sentiment
What do users say about Shift4?
Users report that Shift4 processes credit card transactions efficiently when it works, and they find the setup easy. They say the software integrates well with hospitality POS systems, but many experience frequent glitches, confusing batch auditing, rising fees, and issues with deposits and chargebacks. Some feel the company uses aggressive billing and contracts.
Reviewers indicate phone support is inconsistent and often unhelpful. They say wait times are long, follow-ups are unreliable, and resolutions are rare. Some feel they are passed between departments or receive conflicting information, while a few mention positive experiences with local representatives.
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Who uses Shift4?
Based on 159 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Shift4's key features
Most critical features, based on insights from Shift4 users:
All Shift4 features
Features rating:
Shift4 alternatives
Shift4
Starting from
No pricing info
Vagaro
Starting from
23.99
Per month
PayPal Payments
Starting from
0.09
Venmo
Starting from
Free
Shift4 integrations (2)
Integrations rated by users
We looked at 159 user reviews to identify which products are mentioned as Shift4 integrations and how users feel about them.
Integration rating: 5.0 (1)
Integration rating: 1.0 (1)
“All our images are stored on Cumulus”
Leah T.
Buying Assistant
Integration rating: 1.0 (1)
“These companies have partnered together to seemingly make it easier and more efficient to run your POS and Terminal together. They just blame each other and tell you to call the other one when there is a charge discrepancy. ”
Stephanie O.
General Manager
Other top integrations
Shift4 support options
Typical customers
Platforms supported
Support options
