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Tekmetric vs ALLDATA Comparison (2026)

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Good recommendations?

Tekmetric

ALLDATA

Overview

Auto repair shops of all sizes and specialties. This includes shop owners, service writers, technicians, and their customers.

ALLDATA is a cloud-based OEM diagnostic suite that helps automotive businesses conduct vehicle inspections based on repair data provided through interactive color wiring or OEM diagrams. Technicians can generate high quality images, view diagrams for inspections & highlight components.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

Pricing

Starting from

179

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.7

104

Value for money

Ease of use

Features

Customer support

88%

would recommend this app

4.0

103

Value for money

Ease of use

Features

Customer support

62%

would recommend this app

Pros

“I had been using this software for a year. When my promotional pricing ended, I contacted customer support simply to ask if there were any options to reduce the cost or find a plan that better fit my budget.”

Carlos C.

owner

“There was no attempt to keep me as a customer—just, "If you want to leave, goodbye."”

Carlos C.

owner

“For the price, we expected smoother onboarding and noticeable efficiency gains.”

Matt S.

ceo

Pros

“The organized layout and detailed diagrams make it easier to understand complex systems, and having factory‑approved procedures all in one place helps repairs go more smoothly”

Mike A.

Manager

“We signed a contract with alldata for a year to be paid at a set amount monthly on a friday and was charged that amount on that day.”

Justin G.

Fleet maintenance supervisor

“I enjoy it a lot even though it is expensive i would say the Oem data benefits it since it provides a lot of information on analytics for compatability and monitor performance and it's coverage .”

Ivan A.

Automotive shop technician

Cons

“I've never experienced such poor customer service from a subscription-based business.”

Carlos C.

owner

“Instead, the learning curve and time spent hunting for basic functions offset any promised benefits.”

Matt S.

ceo

“Too many clicks for simple tasks, and navigation isn’t obvious.”

Matt S.

ceo

Cons

“On top of that, their promised 1–2 hour response time for information requests routinely takes incredibly long, causing massive delays to my daily work.”

Eugene W.

Mechanic

“However, the most shocking part is their billing practices. When I requested to cancel my subscription because the software does not perform as advertised, they refused.”

Eugene W.

Mechanic

“Sometimes it takes too many clicks to find a specific part location, and the subscription cost is quite high for smaller shops.”