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Tekmetric vs ARI Comparison (2026)

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4.8

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4.9

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Tekmetric

ARI

Overview

Auto repair shops of all sizes and specialties. This includes shop owners, service writers, technicians, and their customers.

ARI is an all-in-one auto repair software for shops and mobile mechanics. Create estimates, invoices, repair orders, inspections, appointments, payments, inventory, customer records, and reports from web, iOS, and Android.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

179

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

39.99

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.7

104

Value for money

Ease of use

Features

Customer support

88%

would recommend this app

4.6

661

466

157

Value for money

Ease of use

Features

Customer support

80%

would recommend this app

Pros

“I had been using this software for a year. When my promotional pricing ended, I contacted customer support simply to ask if there were any options to reduce the cost or find a plan that better fit my budget.”

Carlos C.

owner

“There was no attempt to keep me as a customer—just, "If you want to leave, goodbye."”

Carlos C.

owner

“For the price, we expected smoother onboarding and noticeable efficiency gains.”

Matt S.

ceo

Pros

“The customer portal is a huge advantage because customers can approve estimates online, view invoices, check repair status, and keep track of service history without constant back and forth communication.”

Tyler S.

Automotive Technician

“Some things that I would like to note are the limited invoice template options (enabling qr code for custom invoices, editing certain fields, like moving phone number below email for the default template, etc.)”

Albaraa A.

Owner

“It’s an all in one app, I can have my inventory, invoices, reports, and the added labor guides is a huge bonus, and LOVE the live links for customers so I don’t have to send them multiple times if they want to change something, love have I can enter the vin and the vehicle information come up. ”

Chester H.

Owner

Cons

“I've never experienced such poor customer service from a subscription-based business.”

Carlos C.

owner

“Instead, the learning curve and time spent hunting for basic functions offset any promised benefits.”

Matt S.

ceo

“Too many clicks for simple tasks, and navigation isn’t obvious.”

Matt S.

ceo

Cons

“Also from time to time, it will glitch and not allow you to add appointments to personal calendar so you will have to log off and log back in for it to be fixed.”

Sandra G.

President

“I encounter formatting glitches and data field errors when attempting to use either the built-in ARI "custom" templates or my own custom-designed versions.”

Dustin E.

Owner Technician

“It can feel like every time you go back in, the numbers shift around, which makes it a little frustrating when you’re trying to keep estimates consistent and accurate.”

chris n.

owner