Tekmetric vs AutoShop

AutoLeap

AutoRepair Cloud

ARI is a cloud-based auto repair software designed to help independent mechanics, mobile technicians, car dealers, and repair shops manage vehicle inspections, spare part inventories, client communications, VIN decoding and license plate recognition, and more.

AutoLeap is a cloud-based shop management software designed for tire businesses and auto repair shops that helps teams optimize productivity, automate processes, and enhance customer experience.

AutoRepair Cloud is an automobile repair management software that helps businesses handle operations such as estimate generation, appointment scheduling, inspections, inventory tracking, customer communications, and more on a centralized platform.

Auto repair shops of all sizes and specialties. This includes shop owners, service writers, technicians, and their customers.

Activity Dashboard

Alerts/Notifications

Appointment Management

Appointment Scheduling

Billing & Invoicing

Customer Database

Customer History

Employee Scheduling

Estimating

Inspection Management

Inventory Management

Job Tracking

Labor Cost Reporting

Labor Rates

Maintenance Scheduling

Multi-Location

Order Management

Point of Sale (POS)

Purchase Order Management

Quotes/Estimates

Reporting & Statistics

Service History

Third-Party Integrations

VIN Lookup

Workflow Management

Work Order Management

Tekmetric

Web-based

iPhone

Android

iPad

Shop-Ware

Shopmonkey

AutoVitals

AutoShop

Start

Grow

Scale

 Enterprise

Instead, the learning curve and time spent hunting for basic functions offset any promised benefits.

Too many clicks for simple tasks, and navigation isn’t obvious.

The interface feels busy and unintuitive.

Mechanic

Has tons of features but most arent needed and others didnt work as hoped.

For the price, we expected smoother onboarding and noticeable efficiency gains.

We spent more time figuring out how to use features than benefiting from them.

OWNER

Tekmetric wants you to click (everything is 3 or more clicks) edit a few times, change color, then go in and change tech, and it STILL would not reassign the tech on the job.

Multiple screens running was not actually useful because if you look up parts in one tab and switch to another, the parts tab crashes.

Shop foreman

Overall tekmetric is a great software and does everything an auto repair shop needs

Owner

Service advisor

This program makes scheduling , billing, technicians workload, and progress a breeze.

Also be prepared to get email/passwords for every employee, and they will control their info, not you.

we were the testers (they wanted us to fill in their labor guide for them), and it wasnt getting fixed quickly.

President

Ease of DVI, shows declined work on the final invoice and keeps track of declined work.

Business Owner

Communication tools to customers and within the shop need upgrading.

We just click and drag appointments to change techs.

Sales Manager

I would like better search functions for repair orders

Switched from Mitchell1 to do estimates faster.

Tech

I am essentially having to write my tickets twice.

I was told by tech support to use mitchells labor guide for $180/mo.

Owner 

Can’t put more than 1 tech assigned on same job, only one credit card integration.

The tech support was full of great people who just couldnt fix issues with the software.

Service writer

I liked the ease of use and the options it had to add more information

Automotive Tech In Training

I also love how easy it is to look up vehicle history, to input a new customer or search for an existing customer as well as tracking inventory and inspections and I really love the ability to take photos during inspections because it's proof you can show to the customer building report with them and earning their trust.

it has some great features, but I feel I should have evaluated it better before.

General Manager

It eliminates the need for any paperwork -- all techs have tablets to access their WIPs.   

owner

I.e. parts are flagged ordered and when we receive said part we have the ability to mark received and it lets the tech know his parts are here.  

Service Advisor

Tekmetric has allowed us to incorporate digital vehicle inspections into our automotive repair business.  

SERVICE MANAGER

What I like most is the Customer aspect of Tekmetric, sharing estimates, invoices and online payment.

Operations Manager

STOP UPDATING SOFTWARE IN THE MIDDLE OR ON SUNDAYS, DO YOUR UPDATES ON FRIDAY NIGHTS, let the Saturday shops be the genie pigs, having the software crash Monday morning or during the week is not fun.

As mentioned earlier my only complaint is that the labor guide is less robust than Mitchell.

Ease of searching cars, customers, numbers, plates, etc. That I can hop on from my phone from anywhere and build estimates.

Automotive Technician

Also if using it on say a windows style tablet you cant directly take a photo of something when hitting the photo button.  

Our customers love being able to receive a detailed report with pictures of every issue we find on the vehicle.  

Being at multiple dealerships using different softwares, I really like Tekmetric for ease of use and being able to build great invoices for the customer.  

The bar on the side that has the fluids, filters, specs and other various bits of information.

However I was surprised it did not have a mobile app to scan VIN on vehicles sitting out in the parking lot.

Building and sharing ROs is fast and efficient.  

My overall experience with Tekmetric is that I would love to have the program operating in my shop but I found it too hard to implement under current circumstances with the current work force.

When you click on a job from the job board, the RO opens on the Summary Tab.   

Flow of work is faster, acknowledgement from customers for approved repairs is critical, notification of vehicle status is time saving via text/email after work is completed, etc.

You would need to take a photo with the device camera then save it then load it.  

Technician and Repair Management

Navigation

User Interface

Features

Customer Vehicle Management

Labor Guide

Estimates and Invoices

Implementation Challenges

Training and Learning Curve

Ease of Use

Small Business

Mid-size Business

Large Enterprises

AutoShop helps automotive businesses streamline processes related to vehicle tracking, repairs management, billing, payments, and more. The platform lets users create work orders using license plates or phone numbers, update customer and job details, and automatically calculate work hours or charges.

Accounting

Data Import/Export

Marketing Management

Windows

Linux

 Pro

 Pro+

 Complete

Interface is Confusing but not enough to discredit it.

Auto Shop co-owner

Supply Chain Manager

It also has multi-tiered pricing so you don't have to worry about your staff trying to figure out 10% discounts for preferred clients

Call center

I was great that im with this business i learn how to grow my business here very great service highly recommended for everyone.

Owner/CEO

There are multiple options for this software now that include local, or cloud based and there have been more updates.

Other programs did not interface well or had limited success.

Everything's there functionally, but it's clear that this was designed and created at least a decade ago.

There are a lot of features included, but it's clear that it was created several years ago.

Let me say that this is review is based on the "Pro" desktop software.

Things might be different in their cloud version.

Expensive lesson learned, we had to purchase the program initially, pay our staff to migrate our information in to the system, then pay our staff to migrate the information to our new operating system.  

The first year of tech support was included in the purchase price of the software.   After the free tech support term expired we were required to purchase the next year of tech support.   Because we required so much support the bill for the upcoming year was quite high.  

Mechanical engineer

on the work order, there is no mileage in and out

it is easy  for data and customer information entering and user-friendly.

The structure to the program makes sense from an automotive shop perspective.

At the end dealing with tech support/programming was a nightmare.

Manager

Give this guy a raise! If I have any questions or concerns in the future i have no doubt in my mind [SENSITIVE CONTENT HIDDEN] will be there to help.

Tekmetric vs AutoShop Comparison (2026)

Tekmetric

AutoShop

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives