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TEXT2DRIVE Logo

Customer Experience Suite for Automotive Dealerships

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TEXT2DRIVE - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2026

TEXT2DRIVE overview

What is TEXT2DRIVE?

TEXT2DRIVE is the leading revenue-generating and customer engagement communications software for car dealerships that seamlessly integrates with all major DMS providers. A single sign-on solution with an adaptive mobile-friendly, web-based design that can be used on any device, including desktop, tablet, or smartphone.

Unify dealership teams with 17 unique automations and reduce manual communication by 82% with a single communication portal that manages internal and external communication across all departments.

Increase CSI scores by an average of 35% and drive up to $20,000 per month in additional revenue without placing additional burdens on your staff.

Automate the checkout process:

• SpeedCheckout: Decrease your lines and wait times by allowing customers to receive and pay for their repairs via text.

• Advanced Fraud Protection: Protects the dealership from chargebacks and builds confidence in customers.

• Create a completely contactless experience with vehicle pick-up scheduling and notifications.

Drive Service Lane Efficiency and Revenue:

• T2D MPI+: Send photos, videos, and a digital inspection to your customer's phone, and let them access suggested repairs directly from their device. Customizable to your workflow.

• Service Reminders: Generate $22,022 on average over a 2-month period.

• Recall Notifications: Effortlessly pull a report of customers impacted by recalls and notify them via text.

• Schedule Appointments and Send reminders.

• Parts Obsolescence Management: View special order parts, track receipt and automatically notify customers.

• Coupons: Use texting coupons to drive return visits.

• Record videos to demonstrate the need for recommended repairs.

• TEXTconnect allows dealers to automate texts whenever a service light turns on in a customer’s vehicle, reminding them that your dealership is there to help.

Connect with highly engaged leads and sell more vehicles with advanced communications features:

• Video Communications: Send video tours to prospects.

• Live Chat: Automated messages and the ability for real-time communication with salespeople.

• Lease Expirations: Send reminders to improve customer retention.

• Website Integrations to seamlessly send vehicle info to prospect’s phones.

• Buy Back Notifications when desired vehicles enter the service lane.

• Ensured compliance with Telephone Consumer Protection Act (TCPA) regulations.

Easy Set-up and Onboarding:

• We configure for you, so there is no learning curve. You tell us which ownership milestones you want to address; the cadence of those communications; to whom you want customer responses routed, and we do the rest.

• U.S.-based customer support

Starting price

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Pros & Cons

Text Communication

Ease of Use

Dealership and Vehicle

Bugs and Issues

TEXT2DRIVE’s user interface

Ease of use rating:

TEXT2DRIVE pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(1)
3-4(10)
5(43)

What do users say about TEXT2DRIVE?

I do like the ability to communicate with customers via text and quickly transfer contacts to other employees within the dealership.

Select to learn more


Who uses TEXT2DRIVE?

Based on 54 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Automotive

Use cases

Auto Dealer

TEXT2DRIVE's key features

Most critical features, based on insights from TEXT2DRIVE users:

Service department
Contact database
Reporting & statistics
Website integration

All TEXT2DRIVE features

Features rating:

Alerts/Notifications
Appointment management
Automated scheduling
Communication management
Contact database
Customer database
Customer history
For automotive dealerships
Lead capture
Lead management
Lease tracking
New car dealer
Real-Time reporting
Real-Time updates
Reporting/Analytics
Reporting & statistics
Service department
Stock management
Third-Party integrations
Website integration

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TEXT2DRIVE pricing

Value for money rating:

Starting from

Empty state illustration for "No pricing info"

No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about TEXT2DRIVE price and value

Value for money rating:

To see what individual users think of TEXT2DRIVE's price and value, check out the review snippets below.

“I do like the ability to communicate with customers via text and quickly transfer contacts to other employees within the dealership.”
BT

Bryan T.

Financial Services Manager

“I love the convenience of communicating with customers using T2D. Customers can check the status at anytime without having to call and be placed on hold.”
JR

Jessica R.

Service Advisor

TEXT2DRIVE integrations (1)

Integrations rated by users

We looked at 54 user reviews to identify which products are mentioned as TEXT2DRIVE integrations and how users feel about them.

CDK Global logo
CDK Global

Integration rating: 5.0 (5)

DOWNLOAD PAYROLL INTO GL

RM

ROBERT M.

CONTROLLER

TEXT2DRIVE support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Phone Support
Knowledge Base
Email/Help Desk

Training options

Live Online
Documentation
Videos
In Person

TEXT2DRIVE FAQs

Related categories