Treatwell vs EasyWeek

Calendly

Google Calendar

Goldie

Calendly connects your entire meeting workflow with industry-leading scheduling and AI-powered tools like Callie and Notetaker, handling the work before, during, and after meetings so individuals and teams can get more from every conversation.


Google Calendar is an online calendar solution that enables users to manage business and personal schedules. The platform offers calendar migration options, allowing users to integrate existing calendars, including those from Microsoft and IBM. Google provides comprehensive tools and resources to facilitate data migrations into the Google Workspace ecosystem.

Goldie is a comprehensive software designed for salon and beauty professionals. The platform offers appointment scheduling, automated client reminders, and integrated payment processing capabilities to help reduce no-shows and streamline business operations. Beauty professionals can manage their calendars, create branded online booking websites, and track business performance through detailed reports.

Beautician

Not helpful at all Whenever you have issue with customers they don’t deal with it

I had a customer who rescheduled 5 times within a month !

Data Scientist

However, it does tailor to more high-end services and the database they have may be limited depending on the country you live in.

Treatwell is the booking app and salon software built for barbershops to get discovered, stay booked and manage the day-to-day. A smart calendar keeps barbers, chairs and client details organised, while automatic reminders help reduce no-shows and repeat bookings stay commission-free.

Access Controls/Permissions

Activity Dashboard

Alerts/Notifications

Appointment Management

Appointment Scheduling

Automated Scheduling

Availability Indicator

Availability Management

Billing & Invoicing

Booking Management

Calendar Management

Calendar Sync

Client Database

Client Management

Client Profiles

Confirmations/Reminders

Contact Database

Credit Card Management

Credit Card Processing

Customer Database

Customer History

Customer Mobile App

Customizable Forms

Debit/Credit Card Processing

Discount Management

Drag & Drop

Electronic Forms

Electronic Payments

Email Reminders

Employee Management

For Barbershops

For Salons and Spas

In-Person Payments

Inventory Management

Inventory Tracking

Loyalty Program

Mobile Access

Multi-Location

Multiple User Accounts

Online Booking

Online Payments

Payment Processing

Performance Metrics

Point of Sale (POS)

Promotions Management

Ratings/Reviews

Real-Time Reporting

Recurring Appointments

Reminders

Reporting/Analytics

Reporting & Statistics

Reputation Management

Rescheduling

Reviews Management

Scheduling

SMS Marketing

SMS Messaging

SMS Reminders

Social Media Integration

Staff Management

Third-Party Integrations

Transaction History

Wait List Management

Waitlist Status Tracking

Website Integration

Treatwell

Web-based

Android

iPhone

iPad

Windows

Booksy Biz

Fresha

Shortcuts

Timely

Connect

Frequent and unmanaged cancellations

92% of reviewers feel negative about Treatwell’s handling of client cancellations. Reviewers indicate frustration with clients being able to cancel appointments at short notice without penalties, leading to lost revenue. Some users say the lack of a cancellation list and inability to block unwanted clients makes managing no-shows difficult. They report that cancellations are not always reflected accurately in performance reports and that policies around cancellations can be confusing or unfair for business owners.

Delayed and costly payment processing

Beauty therapist 

The percentage they take is way too high and takes a long time to transfer the money over to my business account

65% of reviewers feel negative about Treatwell’s payment processes. Reviewers report that payments often take a long time to be credited to their accounts, which disrupts cash flow. Some users say high commissions and monthly fees are burdensome, especially for small businesses. They mention difficulties with managing cash transactions, lack of deposit options, and limited ability to create promotions or gift vouchers. They also express concerns about transparency and the complexity of billing.

Recurring technical problems

Makeup artist

you can't upload pictures of your make-up

55% of reviewers feel negative about bugs and technical issues in Treatwell. Reviewers report frequent system errors, crashes, and difficulties uploading photos or updating information. Some users say that platform outages and slow response to technical problems negatively impact their business operations. They mention that resolving issues can take weeks and that communication with support is often unclear or ineffective, leading to ongoing frustration.

Limited and unresponsive support

36% of reviewers feel negative about Treatwell’s customer support. Reviewers indicate that support is often slow, difficult to reach, or unhelpful when problems arise. Some users say they struggle to get assistance with technical or client-related issues, and feel unsupported as service providers. They report that customer service hours are limited, responses are generic or automated, and there is little protection or recourse for businesses facing challenges with clients or the platform.

Comprehensive salon oversight

84% of reviewers feel positive about Treatwell’s salon management capabilities. Reviewers indicate the software helps them streamline salon operations, manage appointments, and track business performance. Some users report that features like appointment reminders, billing overviews, and statistics make it easier to oversee their business. They find it valuable for increasing salon visibility, attracting more clients, and providing a practical way to handle multiple locations or services from a single platform.

Flexible mobile accessibility

77% of reviewers feel positive about Treatwell’s mobile access. Reviewers appreciate being able to manage their business from any device, including phones, tablets, and laptops. Some users say the app is responsive and easy to navigate, allowing them to handle appointments and notifications on the go. They find that mobile access provides flexibility for both staff and clients, making it easier to run their business remotely and stay updated at all times.

Intuitive and simple platform

95% of reviewers feel positive about Treatwell’s ease of use. Reviewers indicate the platform is straightforward and user-friendly, allowing them to quickly understand and navigate its features without technical expertise. Some users say they appreciate how easy it is to set up and manage their business operations, while others mention that the clear design helps them work faster and more efficiently. They find that even non-technical staff can handle the software with minimal training, making daily tasks less stressful and more convenient.

Streamlined client organization

AWFUL! 

The lovely clients you can create, you can add your own clients

79% of reviewers feel positive about Treatwell’s client management features. Reviewers say the platform makes it easy to track client history, manage bookings, and communicate with clients efficiently. Some users find that it helps fill last-minute slots and brings in new clients, while others value the ability to update client information and organize services in one place. They note that the software reduces administrative workload and improves the overall client experience.

Efficient online booking tools

85% of reviewers feel positive about Treatwell’s booking system. Reviewers appreciate the ability to manage reservations online, noting that it helps prevent double bookings and saves time on daily tasks. Some users say clients find it easy to book appointments from home, which increases convenience and attracts new customers. They highlight features like instant notifications, easy management of bookings, and the platform’s marketing reach, which brings in new clients and supports business growth.

Owner, web developer, designer

Not great at integration with other system, can cause a lot of extra work if you’re running a busy salon as lack of integration is causing unnecessary wait of time (dealing with double booking)

Charging new customers fee even for regular customers that booked in the past ! If they haven’t booked within certain period .

Director

Payments sometimes are not on the accurate date think on the 16 or 17th regardless we should be paid. And treatwell needs to stop bombarding customers with booking reminders for example if i tap a client by accident and move thir appointment down by 5 mins they will get a text stating your booking has been changed this is unnecessary

Had two very bad experiences with the customers ( being rude and abusive ) asked treatwell to block them response was  ‘nothing we can do about it! ‘

Nutritionist

Offers grear services and value with highly competitive prices.

Curator

I really like the fact that you can book appointments from Treatwell directly and pick which salon you’re choosing from just one place.

Don’t wanna loose my reviews hence still there.

Beauty

Always remind me, when is my appointment and send me a message a day before my appointment as a reminder

Treatwell digitalizes the tedious task of finding a place through web search and having to do all of the 'finding out whether it is a good place' in one overview.

Beauty therapist

no need to get worried about to be a good on internet as it help as English isn’t my first language

Beauty & Holistic Retreat Owner 

Need consultation forms linked to bookings and a reminder to confirm no changes to medication etc before attending another appointment is essential!

DIRECTOR

Treatwell is an essential tool for my business. Whether you are starting a new business or have an existing one, with Treatwell I have managed to grow my company within the last 6 months.

You can easily compare prices and schedule appointments based on a shop's availability.

Too much questions

Like to call directly not email or all this calling center thing.

The team are friendly and always on the other side of the phone to help you with any issues.

All experience I had a salon menber or as a treatwell users to treatments was very good.

I think they could show more often market it more

Freelance Brand Designer

I love that I don't have to call to a salon anymore and that I have a clear overview of the appointment and can manage it.

It's a shame that Treatwell doesn't have as many high-end clients anymore - seems a lot of businesses have developed their own online appointment systems

Hairdresser

Easy to book appointments, reminder and good support

Proprietors

company director 

All of our prices  and treatments are incorrect and we do not have the options to change them ourselves.3.

Beautician 

Easy to use and bring a lot of customers to the salon

Beauty Specialist

That it generates  new business and brings clients to my business.

Customer Service

I love being able to book in a beauty salon in a practical and easy way through Treatwell.

Director 

Commission is Very expensive on market place

Hairdresser 

Amazing experience recommended to all my clients

My account manager [sensitive content hidden] is soooo friendly and very helpful

Beauty industry

Easy to bring clients in .. no free sitting

Aesthetician

Excellent customer services and very easy sistem to work

I'm very have with the team special with [sensitive content hidden]  my manager ,he is there all the time for answering  me when I have  a question  or a problem

Senior Social Media Manager

I use it to book regular appointments in local salons, and it's never let me down since the day I started using it a few years ago!

Beauty 

They try to help as much as they can  to make your business grow.

Our company Splash salons has been using Treatwell in the  UK for almost 15 years and we have had a great relationship with them.

Grow my team and get them busy at the same time.

Not too much to say the lady that helped me last week with how to market was very helpful

Salon Management

Customer Support

Booking System

Payments

Pricing

Client Reviews

Features

Bugs and Issues

Small Business

Freelancers

Large Enterprises

Mid-size Business

Salonium

Vagaro

Vagaro is all-in-one software for beauty, wellness, and fitness professionals. Manage appointments, accept payments, run marketing campaigns, and grow your business all from one easy-to-use platform designed to help you save time and boost revenue.

Acuity Scheduling

Acuity Scheduling is an online appointment scheduling solution that allows clients to self-schedule appointments or classes online, complete custom forms, receive confirmation notifications and reminders, and pay or donate with a credit card.

EasyWeek is medical spa software with treatment booking, specialist scheduling, room management, client CRM, video consultations, inventory, loyalty programs, POS, analytics, and a free website. Multi-location and API support.



Treatwell vs EasyWeek Comparison (2026)

Treatwell

EasyWeek

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives