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SAM Logo

Get the workshop software made to make your job easier.

Table of Contents

SAM - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

SAM overview

What is SAM?

SAM makes workshop management easy.

Sick of being stuck behind a desk or under paperwork? We make it our mission to make your job easier so you’ve got more time to do what you want, whether that’s getting more time to be on the tools, more time with the kids, or more time on the boat. We help you to make that happen.

How? SAM’s workshop management solution is a single system that allows users to manage jobs from booking to invoice, have full accounts functionality and get detailed analysis on labour and workshop performance.

Features:

- Booking diary

- Job management

- Stock management

- Marketing campaigns

- Basic or full accounting functionality

- Reporting.

Integrations available for Xero, MYOB, Repco Navigator Pro and more.

Key benefits of using SAM

Streamline jobs from the office to the workshop:
- Easy diary management, view capacity at a glance
- Comprehensive CRM for customer and vehicle records
- Use templates on quotes, job cards and invoices for standard jobs
- Easy insurance payments with split invoicing
- Save time by auto-creating job cards from quotes and finding the right parts using vehicle history notes
- Get accurate labour charges on invoices every time with time-clocking functionality.

Simplify stock management:
- Visibility of your stock quantities and value
- View full transaction history of stock
- Comprehensive discount matrix
- Integrated parts catalogues to Repco and Napa
- Multiple stock pricing levels

Get communications out to your customers is easy as 1, 2, 3
- Send and receive text messages from SAM
- Let customers know when you have a promo with one-off text message marketing campaigns
- Ditch postal reminder cards and send bulk text messages to customers for their annual service reminders
- Get quotes and invoices directly into customer’s inboxes

Keep your accountant happy
- Full reporting capability for month and year end financials
- Credit limit, credit hold & terms options
- Fully integrated Cashbook included
- Full Xero integration for direct access to your accounts by your accountant.

Starting price

NZ$
85per user /
per month

Alternatives

with better value for money

SAM’s user interface

Ease of use rating:

SAM reviews

Overall rating

4.5

/5

30

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.2/10
Rating distribution

5

4

3

2

1

16

14

0

0

0

Pros
“Love the ease we can manage our margins on each job, making us more profitable. We consider SAM one of our best tools we've invested in for our workshop.”
TP

Tracey P.

Director

“My overall experience has been wonderful. Helpful and knowledgeable staff and always very friendly.”
GG

Gaileen G.

Office Manager

“I like the ease of use, and that Sam is linked in to NZTA - giving me all the details I need at once. I find it useful that Sam is displayed on all of our computers throughout the workshop.”
KR

Kay R.

Administrator

Cons
“Additionally the UI is very dated and basic (although the software is not targeted towards an industry that worries much about UI).”
NM

Nick M.

Office admin

“That it is difficult to change an invoice once it has been invoiced off. Changing the technician's clocked times can waste time you don't have when a customer is waiting at the counter.”
BA

Bryce A.

Service Manger

“We do find that SAM support can be hard to get hold of sometimes, you can't get straight through to talk to someone anymore and this can be frustrating waiting for a phone call back.”
MB

Mel B.

Director/Office Manager

Who uses SAM?

Based on 30 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Automotive
Transportation/Trucking/Railroad
Business Supplies and Equipment
Construction
Others

Use cases

- Not enough reviews
-
-
-
-
-

SAM's key features

Most critical features, based on insights from SAM users:

Billing & invoicing
Point of sale (pos)
Quotes/Estimates
Inventory management
Workflow management
Work order management

All SAM features

Features rating:

Third-Party integrations
Employee scheduling
VIN lookup
User management
Service history
Reporting & statistics
Reminders
Purchase order management
Progress tracking
Order management
Maintenance scheduling
Labor rates
Labor cost reporting
Job tracking
Estimating
Data import/export
Customer history
Customer database
CRM
Communication management
Appointment scheduling
Appointment management
API
Alerts/Notifications
Activity dashboard
Accounting

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NZ$

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/user

Per month

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SAM pricing

Value for money rating:

Starting from

NZ$

85

/user

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about SAM price and value

Value for money rating:

To see what individual users think of SAM's price and value, check out the review snippets below.

“Love the ease we can manage our margins on each job, making us more profitable. We consider SAM one of our best tools we've invested in for our workshop.”
TP

Tracey P.

Director

“My overall experience has been wonderful. Helpful and knowledgeable staff and always very friendly.”
GG

Gaileen G.

Office Manager

SAM integrations (3)

Integrations rated by users

We looked at 30 user reviews to identify which products are mentioned as SAM integrations and how users feel about them.

Xero logo
Xero

Integration rating: 4.0 (1)

Other top integrations

SAM support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
FAQs/Forum
Knowledge Base

Training options

Videos
Documentation
Webinars
Live Online
In Person

SAM FAQs

Q. What type of pricing plans does SAM offer?

SAM has the following pricing plans:
Starting from: $85.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of SAM?

SAM has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does SAM support?

SAM supports the following languages:
English


Q. Does SAM offer an API?

No, SAM does not have an API available.


Q. What other apps does SAM integrate with?

SAM integrates with the following applications:
MYOB Business, Quicken, Xero


Q. What level of support does SAM offer?

SAM offers the following support options:
Email/Help Desk, Phone Support, FAQs/Forum, Knowledge Base

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