App comparison
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Cloud service management software and CRM for repair shops
Typical customers
Platforms supported
Support options
Training options
Value for money
4.4
/5
20
Starting from
39
Per month
Flat Rate
Value for money contenders
Functionality
4.6
/5
20
Total features
116
12 categories
Functionality contenders
Overall Rating
4.8
/5
20
Positive reviews
100
%
15
5
0
0
0
Overall rating contenders
John M.
Telecommunications, 1-10 employees
Used daily for 6-12 months
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Just love it. Tried many others and this is the easiest and most extenisible.
Can't really think of anything! We love it.
Mikey W.
Consumer Services, self-employed
Used daily for 6-12 months
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Very happy with the service and recently integrated phone call logging from a third party service.
Love how it’s tailored to Phone Repair shop. Easy to set up and very competitively priced. Online chat has been a massive help when I’ve needed it.
There were a few tasks I would have liked to edit, but have got used to the setup - it doesn’t bother me
Dmitry C.
Consumer Services, 1-10 employees
Used daily for 1-2 years
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Our repair department use that software to manage local parts storage, customer and ticket information, amount of job done by tech.
Almost all daily tasks are automated and do not require the participation of a manager.
Still need to improve the possibility for local software integration. We use that product in Finland, cant accept its reports without full reworking. Have no integration with cardpayment terminal, with accounting software. No full integration with WooCommerce ... even stop to wait it.
Dmitry, thank you for choosing Orderry and submitting such an informative review! We are happy to know that Orderry helps your team be more productive every day. Speaking of integrations missing, here are some comments from our product development team: Card payment terminals are our main focus for the coming versions. We are currently working on the API with webhooks and the integration with any marketplace/online...
Shane J.
Automotive, self-employed
Used daily for less than 6 months
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Overall very pleased with software so far.
I like that it is cloud based and works on all of my devices including iphone and ipad. It is very easy to add photos and create customer invoices.
The ability for customers to check the status of their work via embedded code on my website seems broken.
Thank you for your review, Shane J.! We are happy to know that you are pleased with our product. To resolve your issue with the statuses, provide us please with more details write our support team in the pop-up chat window in your Orderry account or send an email to help@orderry.com
German P.
Luxury Goods & Jewelry, 1-10 employees
Used daily for 6-12 months
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The app is great for keeping track of orders and what the progress is with them, but lacks POS integration which means we have to use other methods to track sales.
The app allows you to create orders and attach photos, comments and prices. The status can be changed and automatically notifies the client when the product is marked as 'done', which saves a lot of time. The cloud access means it can be used on any device anywhere, which is really handy. The app has lots of useful features too like saving clients and work/service types, as well as printing nice-looking invoices that use the prices and include comments on works/services.
The Orderry camera app is clunky and photos are selected individually, it also needs to be closed and reopened to log in and then it works. A filter for orders with [no files/only photos/any files] attached would also be very useful. We also couldn't integrate it with our POS system meaning that we do sales separately from work orders. Since we copy the serial number from the unit we receive for service, sometimes there is no number and sometimes they can match and that gives an error. There should be an option somewhere to make them non-unique.
Thank you very much for your review, German! We do appreciate your feedback on your experience with Orderry. Here is some information we would like to provide you with regarding your remarks: Lack of POS integration: we are working on our own POS as well as an API with webhooks. Orderry Camera is the new app that we are updating constantly adding features and fixing bugs. Update your app to the...
Orderry has the following pricing plans:
Starting from: $39.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)
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