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Orderry Logo
Orderry

Cloud service management software and CRM for repair shops

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Orderry Pricing, Features, Reviews and Alternatives

Orderry product overview

Price starts from

39

Per month

Flat Rate

What is Orderry?

Orderry is an all-in-one solution for every repair shop and service businesses.

Key benefits of using Orderry

  • All orders are displayed in a single table, with statuses including pending, under repair, ready, and issued, and users can search for orders by order number, customer name, device name, or customer phone number.

  • All orders and their statuses are displayed in a single table with nearly unlimited customizations, e.g. pending, in work, ready, issued, and quick search by order number, customer name, device name, or customer phone number.

  • Manage parts, materials, and retail with no hassle. Orderry stocktake can take care of postings, write-offs, and transfers between physical warehouses.

  • Generate cash flow reports in one click, automatically keep a record of every operation with cash income and expenditure.

  • Simple and error-free payroll calculation, from fixed and percentage-based model, to custom scheme built around a specific role, type of order, service, part, or material.

  • Automated notifications alerts for notify clients on job status, order fulfillment, pickup.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    FAQs/Forum
    Email/Help Desk
    Chat
    Knowledge Base
    Phone Support

    Training options

    Webinars
    Live Online
    Videos
    Documentation

    Orderry pricing information

    Value for money

    4.8

    /5

    14

    Starting from

    39

    Per month

    Flat Rate

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Orderry features

    Functionality

    4.6

    /5

    14

    Total features

    112

    12 categories

    Most valued features by users

    Alerts/Notifications
    Activity Dashboard
    Reporting & Statistics
    Reporting/Analytics
    Third Party Integrations
    API
    Customizable Reports
    Workflow Management

    Functionality contenders

    Orderry users reviews

    Overall Rating

    4.9

    /5

    14

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.5/10
    Rating distribution

    5

    4

    3

    2

    1

    12

    2

    0

    0

    0

    Pros
    All in all very good product with user friendly interface.
    Overall, I am satisfied with the program. He helps with everyday tasks in the electronics service.
    The app has lots of useful features too like saving clients and work/service types, as well as printing nice-looking invoices that use the prices and include comments on works/services.
    Cons
    Since we copy the serial number from the unit we receive for service, sometimes there is no number and sometimes they can match and that gives an error.
    No full integration with WooCommerce ... even stop to wait it.
    Everything else in fact was very painful to use. And I'm a tech guy that can typically figure things out.

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Simple

    Reviewed a year ago
    Pros

    Easy to Use and Easy Implementation, powerful works.

    Cons

    Some Non-Congruent Words in Spanish, but in general OK.

    Vendor response

    Thank you for your review, Esteban! We are so glad to read that you like Orderry. Regarding the translation issues in Spanish localization, it would be helpful for us if you could let our support know what words to correct you can write us in the pop-up chat window in your Orderry account or send an email to help@orderry.com

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Great, easy to use CRM software

    Reviewed a year ago

    Overall very pleased with software so far.

    Pros

    I like that it is cloud based and works on all of my devices including iphone and ipad. It is very easy to add photos and create customer invoices.

    Cons

    The ability for customers to check the status of their work via embedded code on my website seems broken.

    Vendor response

    Thank you for your review, Shane J.! We are happy to know that you are pleased with our product. To resolve your issue with the statuses, provide us please with more details write our support team in the pop-up chat window in your Orderry account or send an email to help@orderry.com

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend5/10

    Share this review:

    Convenient product that solves basic everyday tasks

    Reviewed a year ago

    Our repair department use that software to manage local parts storage, customer and ticket information, amount of job done by tech.

    Pros

    Almost all daily tasks are automated and do not require the participation of a manager.

    Cons

    Still need to improve the possibility for local software integration. We use that product in Finland, cant accept its reports without full reworking. Have no integration with cardpayment terminal, with accounting software. No full integration with WooCommerce ... even stop to wait it.

    Vendor response

    Dmitry, thank you for choosing Orderry and submitting such an informative review! We are happy to know that Orderry helps your team be more productive every day. Speaking of integrations missing, here are some comments from our product development team: Card payment terminals are our main focus for the coming versions. We are currently working on the API with webhooks and the integration with any marketplace/online store that can synchronize via xls import. To integrate with international accounting services, we've already released the tax functionality within the coming updates, we will be able to complete this integration. So, stay tuned ;-) The full database search option is now listed in our roadmap as a feature request.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Orderry is a good all-rounder for managing incoming orders

    Reviewed a year ago

    The app is great for keeping track of orders and what the progress is with them, but lacks POS integration which means we have to use other methods to track sales.

    Pros

    The app allows you to create orders and attach photos, comments and prices. The status can be changed and automatically notifies the client when the product is marked as 'done', which saves a lot of time. The cloud access means it can be used on any device anywhere, which is really handy. The app has lots of useful features too like saving clients and work/service types, as well as printing nice-looking invoices that use the prices and include comments on works/services.

    Cons

    The Orderry camera app is clunky and photos are selected individually, it also needs to be closed and reopened to log in and then it works. A filter for orders with [no files/only photos/any files] attached would also be very useful. We also couldn't integrate it with our POS system meaning that we do sales separately from work orders. Since we copy the serial number from the unit we receive for service, sometimes there is no number and sometimes they can match and that gives an error. There should be an option somewhere to make them non-unique.

    Vendor response

    Thank you very much for your review, German! We do appreciate your feedback on your experience with Orderry. Here is some information we would like to provide you with regarding your remarks: Lack of POS integration: we are working on our own POS as well as an API with webhooks. Orderry Camera is the new app that we are updating constantly adding features and fixing bugs. Update your app to the...

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Good value

    Reviewed 6 months ago

    All in all very good product with user friendly interface. Very easy to set it up from the start, my technicians and managers didn't need special trainings to start using it. All function is perfect for us except inventory management. It is impossible for us to have all the spare parts needed so we have to make special orders, but this software do not allow to add spare parts from product list if you don't have on stock, so all the time we have to add spare parts manually on order and after we receive and post, we have to open order delete manually added spare part and then to add the posted one from the warehouse.

    Pros

    Easy order management, easy order search, orders tracking, easy to create and post product, reports, easy to work on different locations, good support.

    Cons

    Inventory management: there is no option to add spare part from product list if you don't have it in stock, I would say insufficient stock option is must on software like this.

    Orderry FAQs and common questions

    Q. What type of pricing plans does Orderry offer?

    Orderry has the following pricing plans:
    Starting from: $39.00/month
    Pricing model: Subscription
    Free Trial: Available | (No Credit Card required)


    Q. Who are the typical users of Orderry?

    Orderry has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Small Business


    Q. What languages does Orderry support?

    Orderry supports the following languages:
    English, Polish, Russian, Spanish, Ukrainian


    Q. Does Orderry support mobile devices?

    Orderry supports the following devices:
    Android, iPad, iPhone


    Q. Does Orderry offer an API?

    Yes, Orderry has an API available for use.


    Q. What other apps does Orderry integrate with?

    Orderry integrates with the following applications:
    Zadarma, Telegram, Viber, WhatsApp, Zapier, Quickbooks Online, Twilio, Microsoft Excel


    Q. What level of support does Orderry offer?

    Orderry offers the following support options:
    FAQs/Forum, Email/Help Desk, Chat, Knowledge Base, Phone Support

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