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Orderry Logo
Orderry
4.8
(20)

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Cloud service management software and CRM for repair shops

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(7)

Orderry Pricing, Features, Reviews and Alternatives

Orderry product overview

Price starts from

39

Per month

Flat Rate

What is Orderry?

Orderry is an all-in-one solution for every repair shop and service businesses.

Key benefits of using Orderry

  • All orders are displayed in a single table, with statuses including pending, under repair, ready, and issued, and users can search for orders by order number, customer name, device name, or customer phone number.

  • All orders and their statuses are displayed in a single table with nearly unlimited customizations, e.g. pending, in work, ready, issued, and quick search by order number, customer name, device name, or customer phone number.

  • Manage parts, materials, and retail with no hassle. Orderry stocktake can take care of postings, write-offs, and transfers between physical warehouses.

  • Generate cash flow reports in one click, automatically keep a record of every operation with cash income and expenditure.

  • Simple and error-free payroll calculation, from fixed and percentage-based model, to custom scheme built around a specific role, type of order, service, part, or material.

  • Automated notifications alerts for notify clients on job status, order fulfillment, pickup.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    FAQs/Forum
    Email/Help Desk
    Chat
    Knowledge Base
    Phone Support

    Training options

    Webinars
    Live Online
    Videos
    Documentation

    Orderry pricing information

    Value for money

    4.4

    /5

    20

    Starting from

    39

    Per month

    Flat Rate

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Orderry features

    Functionality

    4.6

    /5

    20

    Total features

    116

    12 categories

    Most valued features by users

    Alerts/Notifications
    Activity Dashboard
    Reporting & Statistics
    Third Party Integrations
    Reporting/Analytics
    API
    Data Import/Export
    Customizable Reports

    Orderry users reviews

    Overall Rating

    4.8

    /5

    20

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.05/10
    Rating distribution

    5

    4

    3

    2

    1

    15

    5

    0

    0

    0

    Pros
    Easy order management, easy order search, orders tracking, easy to create and post product, reports, easy to work on different locations, good support.
    All in all very good product with user friendly interface.
    Overall, I am satisfied with the program. He helps with everyday tasks in the electronics service.
    Cons
    Since we copy the serial number from the unit we receive for service, sometimes there is no number and sometimes they can match and that gives an error.
    No full integration with WooCommerce ... even stop to wait it.
    Inventory cant be ordered by ordery, little bugs with tax rates, unsupported multicountry dial codes.

    Overall rating contenders

    AvatarImg
    AvatarImg

    John M.

    Telecommunications, 1-10 employees

    Used daily for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Awesomesauce

    Reviewed a year ago
    Pros

    Just love it. Tried many others and this is the easiest and most extenisible.

    Cons

    Can't really think of anything! We love it.

    MW
    AvatarImg

    Mikey W.

    Consumer Services, self-employed

    Used daily for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Great CRM software

    Reviewed a year ago

    Very happy with the service and recently integrated phone call logging from a third party service.

    Pros

    Love how it’s tailored to Phone Repair shop. Easy to set up and very competitively priced. Online chat has been a massive help when I’ve needed it.

    Cons

    There were a few tasks I would have liked to edit, but have got used to the setup - it doesn’t bother me

    DC
    AvatarImg

    Dmitry C.

    Consumer Services, 1-10 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend5/10

    Share this review:

    Convenient product that solves basic everyday tasks

    Reviewed 2 years ago

    Our repair department use that software to manage local parts storage, customer and ticket information, amount of job done by tech.

    Pros

    Almost all daily tasks are automated and do not require the participation of a manager.

    Cons

    Still need to improve the possibility for local software integration. We use that product in Finland, cant accept its reports without full reworking. Have no integration with cardpayment terminal, with accounting software. No full integration with WooCommerce ... even stop to wait it.

    Vendor response

    Dmitry, thank you for choosing Orderry and submitting such an informative review! We are happy to know that Orderry helps your team be more productive every day. Speaking of integrations missing, here are some comments from our product development team: Card payment terminals are our main focus for the coming versions. We are currently working on the API with webhooks and the integration with any marketplace/online...

    SJ
    AvatarImg

    Shane J.

    Automotive, self-employed

    Used daily for less than 6 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Great, easy to use CRM software

    Reviewed 2 years ago

    Overall very pleased with software so far.

    Pros

    I like that it is cloud based and works on all of my devices including iphone and ipad. It is very easy to add photos and create customer invoices.

    Cons

    The ability for customers to check the status of their work via embedded code on my website seems broken.

    Vendor response

    Thank you for your review, Shane J.! We are happy to know that you are pleased with our product. To resolve your issue with the statuses, provide us please with more details write our support team in the pop-up chat window in your Orderry account or send an email to help@orderry.com

    GP
    AvatarImg

    German P.

    Luxury Goods & Jewelry, 1-10 employees

    Used daily for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Orderry is a good all-rounder for managing incoming orders

    Reviewed 2 years ago

    The app is great for keeping track of orders and what the progress is with them, but lacks POS integration which means we have to use other methods to track sales.

    Pros

    The app allows you to create orders and attach photos, comments and prices. The status can be changed and automatically notifies the client when the product is marked as 'done', which saves a lot of time. The cloud access means it can be used on any device anywhere, which is really handy. The app has lots of useful features too like saving clients and work/service types, as well as printing nice-looking invoices that use the prices and include comments on works/services.

    Cons

    The Orderry camera app is clunky and photos are selected individually, it also needs to be closed and reopened to log in and then it works. A filter for orders with [no files/only photos/any files] attached would also be very useful. We also couldn't integrate it with our POS system meaning that we do sales separately from work orders. Since we copy the serial number from the unit we receive for service, sometimes there is no number and sometimes they can match and that gives an error. There should be an option somewhere to make them non-unique.

    Vendor response

    Thank you very much for your review, German! We do appreciate your feedback on your experience with Orderry. Here is some information we would like to provide you with regarding your remarks: Lack of POS integration: we are working on our own POS as well as an API with webhooks. Orderry Camera is the new app that we are updating constantly adding features and fixing bugs. Update your app to the...

    Orderry FAQs

    Q. What type of pricing plans does Orderry offer?

    Orderry has the following pricing plans:
    Starting from: $39.00/month
    Pricing model: Subscription
    Free Trial: Available | (No Credit Card required)


    Q. Who are the typical users of Orderry?

    Orderry has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Small Business

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    Q. What languages does Orderry support?

    Orderry supports the following languages:
    English, Polish, Spanish

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    Q. Does Orderry support mobile devices?

    Orderry supports the following devices:
    Android, iPad, iPhone

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    Q. Does Orderry offer an API?

    Yes, Orderry has an API available for use.

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    Q. What other apps does Orderry integrate with?

    Orderry integrates with the following applications:
    Zadarma, BulkSMS, Telegram, Viber, WhatsApp, Zapier, Quickbooks Online, Twilio, Xero, Microsoft Excel

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    Q. What level of support does Orderry offer?

    Orderry offers the following support options:
    FAQs/Forum, Email/Help Desk, Chat, Knowledge Base, Phone Support

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    Common Orderry comparisons

    Orderry logo
    RepairShopr logo
    OrderryvsRepairShopr

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