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Orderry Logo

Cloud service management software and CRM for repair shops

Orderry Pricing, Features, Reviews and Alternatives

Orderry product overview

Price starts from

39

Per month

Flat Rate

What is Orderry?

Orderry is an all-in-one solution for every repair shop and service businesses.

Key benefits of using Orderry

  • All orders are displayed in a single table, with statuses including pending, under repair, ready, and issued, and users can search for orders by order number, customer name, device name, or customer phone number.

  • All orders and their statuses are displayed in a single table with nearly unlimited customizations, e.g. pending, in work, ready, issued, and quick search by order number, customer name, device name, or customer phone number.

  • Manage parts, materials, and retail with no hassle. Orderry stocktake can take care of postings, write-offs, and transfers between physical warehouses.

  • Generate cash flow reports in one click, automatically keep a record of every operation with cash income and expenditure.

  • Simple and error-free payroll calculation, from fixed and percentage-based model, to custom scheme built around a specific role, type of order, service, part, or material.

  • Automated notifications alerts for notify clients on job status, order fulfillment, pickup.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    FAQs/Forum
    Email/Help Desk
    Chat
    Knowledge Base
    Phone Support

    Training options

    Webinars
    Live Online
    Videos
    Documentation

    Orderry pricing information

    Value for money

    4.2

    /5

    28

    Starting from

    39

    Per month

    Flat Rate

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Orderry features

    Functionality

    4.4

    /5

    28

    Total features

    119

    18 categories

    Most valued features by users

    Alerts/Notifications
    Activity Dashboard
    Third-Party Integrations
    Reporting & Statistics
    Reporting/Analytics
    API
    Workflow Management
    Data Import/Export

    Functionality contenders

    Orderry users reviews

    Overall Rating

    4.6

    /5

    28

    Positive reviews

    96

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10
    Rating distribution

    5

    4

    3

    2

    1

    19

    8

    1

    0

    0

    Pros
    I love the ease of doing work orders and how easy it is to invoice payments & receipts.
    Easy order management, easy order search, orders tracking, easy to create and post product, reports, easy to work on different locations, good support.
    All in all very good product with user friendly interface.
    Cons
    Since we copy the serial number from the unit we receive for service, sometimes there is no number and sometimes they can match and that gives an error.
    No full integration with WooCommerce ... even stop to wait it.
    Inventory cant be ordered by ordery, little bugs with tax rates, unsupported multicountry dial codes.
    AvatarImg
    AvatarImg

    Thomas R.

    Information Technology and Services, 10,001+ employees

    Used weekly for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Ideal Solution for Staying Organized

    Reviewed 2 months ago

    I use Orderry specifically for my area of work as it keeps me organized and up-to-date with new jobs. Additionally, it manages the work orders and client follow-ups.

    Pros

    I like to stay organized regarding jobs and clients as it helps me work efficiently and without any issues. I have also used it to customize different templates and create invoices for company and client records.

    Cons

    I have no complaints about this tool; it seems excellent for a specific area or small jobs.

    DC
    AvatarImg

    Dmitry C.

    Consumer Services, 1-10 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend5/10

    Share this review:

    Convenient product that solves basic everyday tasks

    Reviewed 3 years ago

    Our repair department use that software to manage local parts storage, customer and ticket information, amount of job done by tech.

    Pros

    Almost all daily tasks are automated and do not require the participation of a manager.

    Cons

    Still need to improve the possibility for local software integration. We use that product in Finland, cant accept its reports without full reworking. Have no integration with cardpayment terminal, with accounting software. No full integration with WooCommerce ... even stop to wait it.

    Vendor response

    Dmitry, thank you for choosing Orderry and submitting such an informative review! We are happy to know that Orderry helps your team be more productive every day. Speaking of integrations missing, here are some comments from our product development team: Card payment terminals are our main focus for the coming versions. We are currently working on the API with webhooks and the integration with any marketplace/online...

    PS
    AvatarImg

    Paul S.

    Automotive, 1-10 employees

    Used weekly for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7/10

    Share this review:

    Love some aspects, wish there was more customizations available

    Reviewed 7 months ago

    We don't mind it, but haven't found anything better out there so we are happy staying with it for now.

    Pros

    We like that we are able to create work orders and easily push these over into invoices that we can print out for our customers. We also really like the fact that we could customize the different templates.

    Cons

    We don't like the how you are unable to organize line items within a Work Order. For example, if we are doing a full service, replacing a clutch, and replacing a shock, plus we buy a ton of parts, we ideally want to be able to organize the Work Order/Invoice into groups so the customer can see all the shop supplies used in the service, then see the parts used for the clutch repair, etc.

    LE
    AvatarImg

    Levi E.

    Maritime, 1-10 employees

    Used daily for less than 6 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Works good for Boat service

    Reviewed 7 months ago

    We could set it up ourselves and get going on it immediately. It has been so easy to use.

    Pros

    It’s customizable. Its affordable. Its easy to use. We can do everything we need to complete and invoice while out mobile. I love that we are able to enter in one time items, and then decide if they are going to be a part of the permanent menu or one time use. It is really helping with building out our menu quickly.

    Cons

    Its missing some features that we would like, such as making basic canned jobs that are made up of specific parts and labor, that we can reuse

    MW
    AvatarImg

    Mikey W.

    Consumer Services, self-employed

    Used daily for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Great CRM software

    Reviewed 2 years ago

    Very happy with the service and recently integrated phone call logging from a third party service.

    Pros

    Love how it’s tailored to Phone Repair shop. Easy to set up and very competitively priced. Online chat has been a massive help when I’ve needed it.

    Cons

    There were a few tasks I would have liked to edit, but have got used to the setup - it doesn’t bother me

    Orderry FAQs

    Q. What type of pricing plans does Orderry offer?

    Orderry has the following pricing plans:
    Starting from: $39.00/month
    Pricing model: Subscription
    Free Trial: Available | (No Credit Card required)


    Q. Who are the typical users of Orderry?

    Orderry has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Small Business


    Q. What languages does Orderry support?

    Orderry supports the following languages:
    English, Spanish, Portuguese, Portuguese, Portuguese


    Q. Does Orderry support mobile devices?

    Orderry supports the following devices:
    Android, iPad, iPhone


    Q. Does Orderry offer an API?

    Yes, Orderry has an API available for use.


    Q. What other apps does Orderry integrate with?

    Orderry integrates with the following applications:
    Zadarma, Messenger, BulkSMS, Viber, WhatsApp, Zapier, QuickBooks Online, Twilio, Instagram, Xero, Microsoft Excel


    Q. What level of support does Orderry offer?

    Orderry offers the following support options:
    FAQs/Forum, Email/Help Desk, Chat, Knowledge Base, Phone Support

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