App comparison
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Cloud service management software and CRM for repair shops
Typical customers
Platforms supported
Support options
Training options
Value for money
4.8
/5
14
Starting from
39
Per month
Flat Rate
Value for money contenders
Functionality
4.6
/5
14
Total features
112
12 categories
Functionality contenders
Overall Rating
4.9
/5
14
Positive reviews
100
%
12
2
0
0
0
Overall rating contenders
Esteban C.
Verified reviewer
Automotive, 1-10 employees
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Easy to Use and Easy Implementation, powerful works.
Some Non-Congruent Words in Spanish, but in general OK.
Thank you for your review, Esteban! We are so glad to read that you like Orderry. Regarding the translation issues in Spanish localization, it would be helpful for us if you could let our support know what words to correct you can write us in the pop-up chat window in your Orderry account or send an email to help@orderry.com
Shane J.
Automotive, self-employed
Used daily for less than 6 months
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Overall very pleased with software so far.
I like that it is cloud based and works on all of my devices including iphone and ipad. It is very easy to add photos and create customer invoices.
The ability for customers to check the status of their work via embedded code on my website seems broken.
Thank you for your review, Shane J.! We are happy to know that you are pleased with our product. To resolve your issue with the statuses, provide us please with more details write our support team in the pop-up chat window in your Orderry account or send an email to help@orderry.com
Dmitry C.
Consumer Services, 1-10 employees
Used daily for 1-2 years
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Our repair department use that software to manage local parts storage, customer and ticket information, amount of job done by tech.
Almost all daily tasks are automated and do not require the participation of a manager.
Still need to improve the possibility for local software integration. We use that product in Finland, cant accept its reports without full reworking. Have no integration with cardpayment terminal, with accounting software. No full integration with WooCommerce ... even stop to wait it.
Dmitry, thank you for choosing Orderry and submitting such an informative review! We are happy to know that Orderry helps your team be more productive every day. Speaking of integrations missing, here are some comments from our product development team: Card payment terminals are our main focus for the coming versions. We are currently working on the API with webhooks and the integration with any marketplace/online store that can synchronize via xls import. To integrate with international accounting services, we've already released the tax functionality within the coming updates, we will be able to complete this integration. So, stay tuned ;-) The full database search option is now listed in our roadmap as a feature request.
German P.
Luxury Goods & Jewelry, 1-10 employees
Used daily for 6-12 months
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The app is great for keeping track of orders and what the progress is with them, but lacks POS integration which means we have to use other methods to track sales.
The app allows you to create orders and attach photos, comments and prices. The status can be changed and automatically notifies the client when the product is marked as 'done', which saves a lot of time. The cloud access means it can be used on any device anywhere, which is really handy. The app has lots of useful features too like saving clients and work/service types, as well as printing nice-looking invoices that use the prices and include comments on works/services.
The Orderry camera app is clunky and photos are selected individually, it also needs to be closed and reopened to log in and then it works. A filter for orders with [no files/only photos/any files] attached would also be very useful. We also couldn't integrate it with our POS system meaning that we do sales separately from work orders. Since we copy the serial number from the unit we receive for service, sometimes there is no number and sometimes they can match and that gives an error. There should be an option somewhere to make them non-unique.
Thank you very much for your review, German! We do appreciate your feedback on your experience with Orderry. Here is some information we would like to provide you with regarding your remarks: Lack of POS integration: we are working on our own POS as well as an API with webhooks. Orderry Camera is the new app that we are updating constantly adding features and fixing bugs. Update your app to the...
Kasparas B.
Retail, 11-50 employees
Used daily for 6-12 months
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All in all very good product with user friendly interface. Very easy to set it up from the start, my technicians and managers didn't need special trainings to start using it. All function is perfect for us except inventory management. It is impossible for us to have all the spare parts needed so we have to make special orders, but this software do not allow to add spare parts from product list if you don't have on stock, so all the time we have to add spare parts manually on order and after we receive and post, we have to open order delete manually added spare part and then to add the posted one from the warehouse.
Easy order management, easy order search, orders tracking, easy to create and post product, reports, easy to work on different locations, good support.
Inventory management: there is no option to add spare part from product list if you don't have it in stock, I would say insufficient stock option is must on software like this.
Q. What type of pricing plans does Orderry offer?
Orderry has the following pricing plans:
Starting from: $39.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)
Q. Who are the typical users of Orderry?
Orderry has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
Q. What languages does Orderry support?
Orderry supports the following languages:
English, Polish, Russian, Spanish, Ukrainian
Q. Does Orderry support mobile devices?
Orderry supports the following devices:
Android, iPad, iPhone
Q. Does Orderry offer an API?
Yes, Orderry has an API available for use.
Q. What other apps does Orderry integrate with?
Orderry integrates with the following applications:
Zadarma, Telegram, Viber, WhatsApp, Zapier, Quickbooks Online, Twilio, Microsoft Excel
Q. What level of support does Orderry offer?
Orderry offers the following support options:
FAQs/Forum, Email/Help Desk, Chat, Knowledge Base, Phone Support