ZENOTI vs Treatwell

Mindbody

Fresha

Booksy Biz

Boulevard

Aesthetic Record

DIKIDI

Compare ZENOTI and Treatwell based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

AestheticsPro

AestheticsPro is an all-in-one, HIPAA-compliant software for medspas and aesthetic practices, combining EMR, scheduling, CRM, marketing, POS, and more into one secure cloud-based platform designed to streamline operations, enhance compliance, and drive business growth.

Pabau

Pabau is an all-in-one practice management software designed for healthcare businesses. The system offers digital patient records, online booking capabilities, calendar management, and integrated payment processing to streamline administrative workflows. Pabau also includes marketing tools, inventory management, and reporting features that help medical practices operate efficiently while maintaining secure patient data.

Boulevard offers the only modern, intuitive client experience platform that streamlines bookings, payments, marketing, and business management. Make every moment matter with an easy-to-use platform that works as beautifully as you do. 

The #1 cloud software for salons. Over 35,000+ businesses in 50 countries trust Zenoti to power their business. Zenoti empowers you to elevate guest experience, streamline operations across multiple locations and drive real results like increased customer loyalty and increased revenue.

Activity Dashboard

Activity Tracking

Alerts/Notifications

Appointment Management

Appointment Scheduling

Attendance Management

Attendance Tracking

Automated Scheduling

Availability Management

Barcode/Ticket Scanning

Before & After Pictures

Billing & Invoicing

Booking Management

Calendar Management

Calendar Sync

Class Management

Class Scheduling

Client Database

Client Management

Client Portal

Client Profiles

Commission Management

Confirmations/Reminders

Costume Management

Credit Card Management

Credit Card Processing

Customer Accounts

Customer Database

Customer History

Customer Mobile App

Customer Surveys

Customizable Branding

Customizable Forms

Customizable Reports

Customizable Templates

Data Import/Export

Discount Management

Drag & Drop

Electronic Forms

Electronic Payments

Email Management

Email Marketing

Email Reminders

Employee Management

Event Management

Event Scheduling

Facility Scheduling

Faculty/Staff Management

For Barbershops

For Gyms

For Medical Spas

For Salons and Spas

For Yoga/Pilates Studios

Gift Card Management

HIPAA Compliant

Instructor Management

Inventory Management

Inventory Tracking

Item Management

Loyalty Program

Marketing Automation

Member Communication

Member Database

Member Portal

Membership Management

Membership Signup

Mobile Access

Mobile Alerts

Mobile App

Multi-Location

Multiple User Accounts

Online Booking

Online Payments

Online Registration

Online Store

Payment Processing

Payroll & Commissions

Payroll Management

Performance Metrics

Point of Sale (POS)

Purchase Order Management

Real-Time Reporting

Recurring Appointments

Recurring/Subscription Billing

Referral Tracking

Registration Management

Reminders

Reporting/Analytics

Reporting & Statistics

Reputation Management

Rescheduling

Retail Inventory Management

Sales Reports

Scheduling

SMS Marketing

SMS Messaging

Social Media Integration

Staff Management

By industry, ZENOTI reviewers are most commonly professionals in health, wellness and fitness (30%). The most frequent use case for ZENOTI cited by reviewers is medical spa (53% of reviewers).

Users and use cases

Some reviewers find Zenoti cost-effective and appreciate operational savings from included features. However, reviewers indicate concerns about high costs for add-ons and subscriptions, and some users report the price does not always match the value received.

Value for money

ZENOTI is a salon program offering key features such as appointment scheduling, point of sale (POS), online booking, confirmations/reminders, and inventory management, among others.

ZENOTI

Web-based

Android

iPhone

iPad

Windows

Linux

Chromebook

Basic

Massage Therapist

There seems to be some issues with integration between the desktop version and the mobile version. When at the spa on the desktop which is hard wired to internal servers within the location, on sporadically for random clients I'm not able to load the profile information, yet for the same client/appointent I am able to open it from a mobile device that is on the same server wifi.

The screen windows sometimes come up out of view, for example when opening my client schedule for the day only 1/4 of the schedule "window" is viewable to the far right of my screen and the rest is cut off with no ability to scroll or swipe over.

limited forms, lack of monthly view options for appointments, reports not so good,when writing notes the pencil is not that sharp

Marketing Manager

As someone who's worked in Marketing for sometime, across many different booking platforms, I can attest to Zenoti's outstanding capabilities as a business and booking management software that streamlines everything... and also includes advanced marketing capabilities.

Multiple follow-ups were required, and the issue escalated into a billing dispute. While the software itself may work for some organizations, billing transparency and cancellation execution were deeply problematic.

Billing and cancellation handling. Despite providing clear written notice and receiving acknowledgment from Zenoti, my account continued to be charged after the stated cancellation date.

Program Manager

In our last software, we would have to upload photos from our devices that weren't always of similar alignment, so this was a gamechanger for us.

Owner

It made it incredibly difficult to do the simplest of tasks and the system overall is incredibly dated in its backend, customer bookings and UX.

Business Operations

Our Implementation manager was great and helped us work through the data with a fine tooth comb as we transitioned from our old system.

Office Manager

All in one features, phone, scheduling, texting, sending the patient reminders of their appointment.   And our patients are liking the customized loyalty points.  

Practice Manager

The level of customization, AI developments have really helped with navigating the system, all in one program - from client communication, payment processing, reporting, employee scheduling and management, to goal setting and tracking

Nurse

Zenoti helps our business stay functioning with the appropriate forms, patient profile, online booking options for the clients, as well as an awesome support team to help navigate through the software with additional changes and needs.

It is not intuitive at all, and even simple things like finding reports or pulling your own files are overly complicated.

Usually after I switch calendar/schedule layout views a couple times then it will come up like it's supposed to.

Sometimes the platform can glitch since you are handling a CRM and POS under one platfomr

Chief Operations Officer

Limitations on transactional text communications with guests, as we cannot send the same text to multiple guests as part of our follow-up efforts.

I transferred from BLVD to Zenith due to it having more user friend UI for the client, and much more customizable.

With as glitchy and unpredictable even the basic functions seem to be I would be nervous to even try utilizing some of the more complex features.

Brand Designer, Social Media and Marketing Manager

It is nice to have client communications, online booking, appointments, payments, marketing, and feedback all streamlined in one place.

Director of Operations

It needs to have more advanced options and be able to evolve with an ever changing Aesthetic environment.

Some workflows feel less intuitive, and it required extra training before our team felt fully comfortable

Executive Assistant

The product is more expensive than other options and does not offer some basic reporting options.  

Pulling reports or accessing your own files is overly complicated

Assistant Salon manager

I also like the reopen an invoice feature for errors to be corrected or adding product on for an artist, etc. for commission.

BDM-Business Development Manager

This money-centric strategy, coupled with a lack of personalized support for smaller clients, reinforces the impression that Zenoti is primarily concerned with maximizing revenue rather than fostering mutually beneficial partnerships.

Zenoti team is really helpful and the product is perfect for SPA owner like me, it helps my day to day business in many ways

Once set up, it helps us make better decisions because the numbers are clear and detailed

Front Desk Manager

It includes features for inventory management, payroll, text confirmations, EMR, and so much more.

Our account lead, [sensitive content hidden], goes above and beyond to make sure that I receive the assistance and information needed, ensuring that everything runs smoothly.

Overall the product will help with customer engagement and help staff with retaining clients.  

Operations Manager

Our zenoti often encounters some bug issues especially when it comes to group bookings that involves lots of issues needing to be fixed.

Partner

Moving all the data and users, and ongoing training and resolving issues is right on time.

I like the Online booking and appointment management the most because it’s convenient for customers.

Great online booking & memberships, Seamless booking experience and flexible membership options.

It was confusing at times and may be a bit more than what we need at times as we are a small salon.

Co-Founder - Managing Director

Setup is time-consuming, and some settings are difficult to find or configure.

Office manager

My account manager [sensitive content hidden] is always ready to help me figure things out even if he doesnt have an answer immediately, he follows up with me and supports me and the business with whatever we may need.

Manager

Ease of tracking tasks that need to be completed, and follow through with our implementation team was great so that we were able to stay on target.

Spa Owner

POS system, marketing, inventory, reporting  [sensitive content hidden]has helped support our team with extreme knowledge and patience and expertise.

Owner, Trichologist, Hair Extension Specialist, Educator

I’m excited to have the online booking feature enabled and looking forward to getting more organized with patient management.

CEO, Founder

The system is so comprehensive that it is difficult to learn, I am starting to understand most of the tasks I will need as an owner and provider, but there is a steep learning curve.

They try to charge large fees to export your own data

One-stop shop for our Medspa operations, from scheduling, to guest management to photos/EMR to marketing.

Director

Appointment management, support, and all systems in one place.

Being able to ask questions at any time and have an answer is so helpful.

Easy payroll management, Simplifies staff payments with automated calculations.

NURSE PRACTITIONER

Excellent experience transitioning from my old EMR system to Zenoti with the help of [sensitive content hidden].

office manager

We were able to set up daily zoom meetings to get help.

After doing better research and working with other platforms, it’s clear there are many other companies that are much easier to use and far more efficient.

ZENOTI vs Treatwell Comparison (2026)

ZENOTI

Treatwell

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives