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Food Service Distribution Software - Page 2

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Courier Management Software logo
4.6
22

Courier management software

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.7
    Ease of use
    4.4
    Features
    4.6
    Customer support
    4.4
Pros and Cons from Courier Management Software users   
No pros & cons found
ServiceWorks logo
3.8
62

All In One. Effortless. Accessible. Cloud Based Solution

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    3.9
    Ease of use
    3.7
    Features
    3.8
    Customer support
    4.0
Pros and Cons from ServiceWorks users   
+15
I run a team of about 7 techs as of now and we have had used many of other softwares and this is by far the best. Customer service is friendly and helps you with every need.
When there are multiple steps for a given operation, if one step is not done correctly, it can be time-consuming and frustrating to figure out what went wrong and to correct it.
The ability to break each job down to its component cost and let you know what your true cost and margins are on each job is great.
This was a terrible experience and you stole our money, as we paid for a year's worth of service in advance.
The support from ServiceWorks has been FANTASTIC. I would highly recommend this product.
We are looking for another program to replace this one since we are very unhappy with the program.
Their system is very user friendly and I love the customization for their format.
The amount of glitches we had to deal with and the amount of issues still unresolved major part of program broken and still no fix.
It helped us to move completely remote. My technicians love being free of having to stop in the office for their routes and love not having paper tickets anymore.
No feature for a PO # which is very critical for our business.
The software does help organize service calls and the ability to add custom fields does help to tailor it to my needs.
Getting our techs to use it has also been difficult for that same reason. Because we are a very busy small business we just don't have the time that is needed to sit down and figure it all out.
Overall the software is amazing and easy to use after you played around a bit.
It doesn’t integrate with quick books and no one there known how to make it work its been going on for three years now. I would have changed by now and i still might change for next year.
I do like the ease of setting up jobs to configure for my business.
In fact, reps indicated several times that I was their guinea pig (for no pay) in helping identify all of their bugs.
It is integrated with Service Power, Service Bench, Quickbook and Shopify. The warranty/claim submission is a very smooth process where many hours of time has been saved.
Good, customer service may not get to you TODAY, but will return your call. SENSITIVE CONTENT] was / is VERY patient and helpful with us.
I run a team of about 7 techs as of now and we have had used many of other softwares and this is by far the best. Customer service is friendly and helps you with every need.
When there are multiple steps for a given operation, if one step is not done correctly, it can be time-consuming and frustrating to figure out what went wrong and to correct it.
The ability to break each job down to its component cost and let you know what your true cost and margins are on each job is great.
This was a terrible experience and you stole our money, as we paid for a year's worth of service in advance.
The support from ServiceWorks has been FANTASTIC. I would highly recommend this product.
We are looking for another program to replace this one since we are very unhappy with the program.
Their system is very user friendly and I love the customization for their format.
The amount of glitches we had to deal with and the amount of issues still unresolved major part of program broken and still no fix.
It helped us to move completely remote. My technicians love being free of having to stop in the office for their routes and love not having paper tickets anymore.
No feature for a PO # which is very critical for our business.
The software does help organize service calls and the ability to add custom fields does help to tailor it to my needs.
Getting our techs to use it has also been difficult for that same reason. Because we are a very busy small business we just don't have the time that is needed to sit down and figure it all out.
Overall the software is amazing and easy to use after you played around a bit.
It doesn’t integrate with quick books and no one there known how to make it work its been going on for three years now. I would have changed by now and i still might change for next year.
I do like the ease of setting up jobs to configure for my business.
In fact, reps indicated several times that I was their guinea pig (for no pay) in helping identify all of their bugs.
It is integrated with Service Power, Service Bench, Quickbook and Shopify. The warranty/claim submission is a very smooth process where many hours of time has been saved.
Good, customer service may not get to you TODAY, but will return your call. SENSITIVE CONTENT] was / is VERY patient and helpful with us.
I run a team of about 7 techs as of now and we have had used many of other softwares and this is by far the best. Customer service is friendly and helps you with every need.
When there are multiple steps for a given operation, if one step is not done correctly, it can be time-consuming and frustrating to figure out what went wrong and to correct it.
The ability to break each job down to its component cost and let you know what your true cost and margins are on each job is great.
This was a terrible experience and you stole our money, as we paid for a year's worth of service in advance.
The support from ServiceWorks has been FANTASTIC. I would highly recommend this product.
We are looking for another program to replace this one since we are very unhappy with the program.
Their system is very user friendly and I love the customization for their format.
The amount of glitches we had to deal with and the amount of issues still unresolved major part of program broken and still no fix.
It helped us to move completely remote. My technicians love being free of having to stop in the office for their routes and love not having paper tickets anymore.
No feature for a PO # which is very critical for our business.
The software does help organize service calls and the ability to add custom fields does help to tailor it to my needs.
Getting our techs to use it has also been difficult for that same reason. Because we are a very busy small business we just don't have the time that is needed to sit down and figure it all out.
Overall the software is amazing and easy to use after you played around a bit.
It doesn’t integrate with quick books and no one there known how to make it work its been going on for three years now. I would have changed by now and i still might change for next year.
I do like the ease of setting up jobs to configure for my business.
In fact, reps indicated several times that I was their guinea pig (for no pay) in helping identify all of their bugs.
It is integrated with Service Power, Service Bench, Quickbook and Shopify. The warranty/claim submission is a very smooth process where many hours of time has been saved.
Good, customer service may not get to you TODAY, but will return your call. SENSITIVE CONTENT] was / is VERY patient and helpful with us.
Food Connex logo
4.7
17

Food distribution, tracking and order management solution

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.2
    Ease of use
    4.6
    Features
    4.0
    Customer support
    4.7
Pros and Cons from Food Connex users   
+11
Customizable management rules are built in allowing your business to prosper effortlessly. System up-time is good and reliable.
It has at times caused error in selecting the wrong customer. When changing ship to date in order entry, the system should recognize/change to the new dates prices/promotion.
This software gets the job done and is very robust for the distribution industry. It helps my company fill orders and produces great reports.
Managing issues and e mail responses back and follow ups is vague, contrived, non existent, it just plan stinks.
I am very happy at the ability to grow my inventory with cost control this cloud has provided to me and my team.
Every morning some screens and activities are slow to start with no known cause.
Overall I am very happy with Food Connex and glad we chose to use their system.
I don't like the fact that item lines do not list when product came into inventory.
The software itself, for a distribution warehouse, does everything we need it to do and more and the reporting features are excellent.
We have been quite happy with this cloud-based solution for food inventory management.
Over the past several years, since we moved from "Food Connex" to VictualNet we have asked for several improvements that have not yet been programmed for improve ease of use.
Specifically, we would love to explore SWAMI and maximizing all the inventory tracking options. Pros: Versatile reporting; Customer pricing and order history; inventory cost history/receiving history.
I like the customization and customer support.
Software is generally quite user friendly. There are a multitude of available reporting features.
Customizable management rules are built in allowing your business to prosper effortlessly. System up-time is good and reliable.
It has at times caused error in selecting the wrong customer. When changing ship to date in order entry, the system should recognize/change to the new dates prices/promotion.
This software gets the job done and is very robust for the distribution industry. It helps my company fill orders and produces great reports.
Managing issues and e mail responses back and follow ups is vague, contrived, non existent, it just plan stinks.
I am very happy at the ability to grow my inventory with cost control this cloud has provided to me and my team.
Every morning some screens and activities are slow to start with no known cause.
Overall I am very happy with Food Connex and glad we chose to use their system.
I don't like the fact that item lines do not list when product came into inventory.
The software itself, for a distribution warehouse, does everything we need it to do and more and the reporting features are excellent.
We have been quite happy with this cloud-based solution for food inventory management.
Over the past several years, since we moved from "Food Connex" to VictualNet we have asked for several improvements that have not yet been programmed for improve ease of use.
Specifically, we would love to explore SWAMI and maximizing all the inventory tracking options. Pros: Versatile reporting; Customer pricing and order history; inventory cost history/receiving history.
I like the customization and customer support.
Software is generally quite user friendly. There are a multitude of available reporting features.
Customizable management rules are built in allowing your business to prosper effortlessly. System up-time is good and reliable.
It has at times caused error in selecting the wrong customer. When changing ship to date in order entry, the system should recognize/change to the new dates prices/promotion.
This software gets the job done and is very robust for the distribution industry. It helps my company fill orders and produces great reports.
Managing issues and e mail responses back and follow ups is vague, contrived, non existent, it just plan stinks.
I am very happy at the ability to grow my inventory with cost control this cloud has provided to me and my team.
Every morning some screens and activities are slow to start with no known cause.
Overall I am very happy with Food Connex and glad we chose to use their system.
I don't like the fact that item lines do not list when product came into inventory.
The software itself, for a distribution warehouse, does everything we need it to do and more and the reporting features are excellent.
We have been quite happy with this cloud-based solution for food inventory management.
Over the past several years, since we moved from "Food Connex" to VictualNet we have asked for several improvements that have not yet been programmed for improve ease of use.
Specifically, we would love to explore SWAMI and maximizing all the inventory tracking options. Pros: Versatile reporting; Customer pricing and order history; inventory cost history/receiving history.
I like the customization and customer support.
Software is generally quite user friendly. There are a multitude of available reporting features.
Kafoodle logo
4.7
16

Easy recipe management, allergen control & stock evaluation

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.7
    Ease of use
    4.7
    Features
    4.7
    Customer support
    4.9
Pros and Cons from Kafoodle users   
+9
I fined kafoodle quite easy to use, the ability to share other users menus and recipes is a great way of seeing what else is happening with in our business.
I haven't explored all the features available just yet , so can't comment on whats currently missing. Once I'm in full production mode and stress test it fully, i will list all the Cons i find.
My experience with Kafoodle has been nothing but positive. It has given myself and my team the tools we need to be able to deliver a safe and secure service to our students and staff.
I fine the labelling can be a bit frustrating some times when fitting information on, product name can be a bit small.
Great overall, it is a really good concept and very simple to teach new team members to grasp the basics in a very short time.
Kafoodle is easy to use software and the teams that are dedicated to your accounts are really responsive and helpful. Nothing is every too much trouble.
M really pleased with the software and feel we made a good decision to go with kafoodle.
Easy to use Kafoodle system and all information in one place. SENSITIVE CONTENT] delivered amazing training for the team.
Easy to navigate and great software, so much to the system.
Natasha's Law compliant labelling comes as standard with labels also showing full nutritional information. The very best thing is how easy it is to use.
Really happy that this product really does do what it says on the tin. I just need to conclude the purchase of the subscription and set up in order to get the "can opener" to access it fully.
Kafoodle is very easy to use & once the recipe is in the system, you have full nutritional, allergen & food cost accuracy.
I fined kafoodle quite easy to use, the ability to share other users menus and recipes is a great way of seeing what else is happening with in our business.
I haven't explored all the features available just yet , so can't comment on whats currently missing. Once I'm in full production mode and stress test it fully, i will list all the Cons i find.
My experience with Kafoodle has been nothing but positive. It has given myself and my team the tools we need to be able to deliver a safe and secure service to our students and staff.
I fine the labelling can be a bit frustrating some times when fitting information on, product name can be a bit small.
Great overall, it is a really good concept and very simple to teach new team members to grasp the basics in a very short time.
Kafoodle is easy to use software and the teams that are dedicated to your accounts are really responsive and helpful. Nothing is every too much trouble.
M really pleased with the software and feel we made a good decision to go with kafoodle.
Easy to use Kafoodle system and all information in one place. SENSITIVE CONTENT] delivered amazing training for the team.
Easy to navigate and great software, so much to the system.
Natasha's Law compliant labelling comes as standard with labels also showing full nutritional information. The very best thing is how easy it is to use.
Really happy that this product really does do what it says on the tin. I just need to conclude the purchase of the subscription and set up in order to get the "can opener" to access it fully.
Kafoodle is very easy to use & once the recipe is in the system, you have full nutritional, allergen & food cost accuracy.
I fined kafoodle quite easy to use, the ability to share other users menus and recipes is a great way of seeing what else is happening with in our business.
I haven't explored all the features available just yet , so can't comment on whats currently missing. Once I'm in full production mode and stress test it fully, i will list all the Cons i find.
My experience with Kafoodle has been nothing but positive. It has given myself and my team the tools we need to be able to deliver a safe and secure service to our students and staff.
I fine the labelling can be a bit frustrating some times when fitting information on, product name can be a bit small.
Great overall, it is a really good concept and very simple to teach new team members to grasp the basics in a very short time.
Kafoodle is easy to use software and the teams that are dedicated to your accounts are really responsive and helpful. Nothing is every too much trouble.
M really pleased with the software and feel we made a good decision to go with kafoodle.
Easy to use Kafoodle system and all information in one place. SENSITIVE CONTENT] delivered amazing training for the team.
Easy to navigate and great software, so much to the system.
Natasha's Law compliant labelling comes as standard with labels also showing full nutritional information. The very best thing is how easy it is to use.
Really happy that this product really does do what it says on the tin. I just need to conclude the purchase of the subscription and set up in order to get the "can opener" to access it fully.
Kafoodle is very easy to use & once the recipe is in the system, you have full nutritional, allergen & food cost accuracy.
BlueCart logo
4.2
29

Online & mobile hospitality industry order management & CRM

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.2
    Ease of use
    4.2
    Features
    4.2
    Customer support
    4.4
Pros and Cons from BlueCart users   
avatar
+13
I love how I can make “favorites” so that the things I order often are in one place- makes it super quick to place our order.
A lot of lags/glitches with the software; I will log on and the website won't have any of my contacts listed for a couple seconds; or I place an order and the website freezes or lags.
We have loved working with Bluecart. Everyone is so helpful and we love the service.
Some orders either don't get send or don't get process we had a few of them missing. It's rare but it happened.
So far I have had a great experience. It is a great tool for our customers.
I don't like that there are two separate apps for sales rep and order placing. This part becomes confusing to implement with entry level employees.
The cost effectiveness and labor-savings have been substantial; totally worth the investment.
When I signed the contract, I read it and interpreted it as a 2 year contract that I could cancel at any point, in writing, with 30 days' notice.
Also love how the customer can track where we are in the fulfillment process as they receive email updates when we update the status.
Benefits: a user friendly platform that all of our admin and fulfillment team can access. Customers get a reminder email when their order gets placed, which drives down phone calls.
Thanks to Bluecart I can see which partner performs well month-to-month, and I can find any areas for improvement to increase our sales with each partner.
I like that it can be used from a cell phone and is very user friendly. It seems very adaptable to the supplier to change things they want changed.
Love that I can log in whenever and from wherever to order. Like that it shows past purchases and the graph of money spent.
It was easy to implement, user friendly on a daily basis, the customer support team is very helpful and listens to us, and it's a needed tool in our toolbox.
I have enjoyed using this product. Clean interface, easy to use.
Very good customer support from Montana, Dave Lee and the others.
I love how I can make “favorites” so that the things I order often are in one place- makes it super quick to place our order.
A lot of lags/glitches with the software; I will log on and the website won't have any of my contacts listed for a couple seconds; or I place an order and the website freezes or lags.
We have loved working with Bluecart. Everyone is so helpful and we love the service.
Some orders either don't get send or don't get process we had a few of them missing. It's rare but it happened.
So far I have had a great experience. It is a great tool for our customers.
I don't like that there are two separate apps for sales rep and order placing. This part becomes confusing to implement with entry level employees.
The cost effectiveness and labor-savings have been substantial; totally worth the investment.
When I signed the contract, I read it and interpreted it as a 2 year contract that I could cancel at any point, in writing, with 30 days' notice.
Also love how the customer can track where we are in the fulfillment process as they receive email updates when we update the status.
Benefits: a user friendly platform that all of our admin and fulfillment team can access. Customers get a reminder email when their order gets placed, which drives down phone calls.
Thanks to Bluecart I can see which partner performs well month-to-month, and I can find any areas for improvement to increase our sales with each partner.
I like that it can be used from a cell phone and is very user friendly. It seems very adaptable to the supplier to change things they want changed.
Love that I can log in whenever and from wherever to order. Like that it shows past purchases and the graph of money spent.
It was easy to implement, user friendly on a daily basis, the customer support team is very helpful and listens to us, and it's a needed tool in our toolbox.
I have enjoyed using this product. Clean interface, easy to use.
Very good customer support from Montana, Dave Lee and the others.
I love how I can make “favorites” so that the things I order often are in one place- makes it super quick to place our order.
A lot of lags/glitches with the software; I will log on and the website won't have any of my contacts listed for a couple seconds; or I place an order and the website freezes or lags.
We have loved working with Bluecart. Everyone is so helpful and we love the service.
Some orders either don't get send or don't get process we had a few of them missing. It's rare but it happened.
So far I have had a great experience. It is a great tool for our customers.
I don't like that there are two separate apps for sales rep and order placing. This part becomes confusing to implement with entry level employees.
The cost effectiveness and labor-savings have been substantial; totally worth the investment.
When I signed the contract, I read it and interpreted it as a 2 year contract that I could cancel at any point, in writing, with 30 days' notice.
Also love how the customer can track where we are in the fulfillment process as they receive email updates when we update the status.
Benefits: a user friendly platform that all of our admin and fulfillment team can access. Customers get a reminder email when their order gets placed, which drives down phone calls.
Thanks to Bluecart I can see which partner performs well month-to-month, and I can find any areas for improvement to increase our sales with each partner.
I like that it can be used from a cell phone and is very user friendly. It seems very adaptable to the supplier to change things they want changed.
Love that I can log in whenever and from wherever to order. Like that it shows past purchases and the graph of money spent.
It was easy to implement, user friendly on a daily basis, the customer support team is very helpful and listens to us, and it's a needed tool in our toolbox.
I have enjoyed using this product. Clean interface, easy to use.
Very good customer support from Montana, Dave Lee and the others.
Xentral Software logo
4.4
23

Enterprise resource planning and inventory management tool

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.1
    Ease of use
    4.3
    Features
    4.3
    Customer support
    3.6
Pros and Cons from Xentral Software users   
+11
Excellent software, making good progress over the years in terms of enhancing functionality and optimizing UI/UX.
Terrible support, implemenation package usury for what you get, very expensive. The Datve "Connection" is just exporting csv.
That's why I am very happy that I have implemented Xentral - the software is very clear and structured for a fully comprehensive ERP system.
Especially if goods are returned damaged or broken, we have to rely on workarounds so that the goods are separated from the good ones.
If you want you can avoid contact and just have a 14 day demo. Fast improvement and continuos development of the software is a good promise for the future.
Without a working ERP system, it is really hard to keep an overview and control of your business these days.
For us as an engineering company, it is of great relevance that we keep an overview of our projects and our resources.
If we musst chose something, it will be that we need to pay for all features altough we use just a little of them (10% i guess).
Flexibility of processes - find your best process and change it as your business changes. Easy to use, quick start is possible.
Integrations with ecommerce platforms, payment processors and other systems such as warehouse management systems at logistics partners are great.
We have been using xentral for 5 years and are still satisfied. Xentral maps all processes optimally and is easy and intuitive to use.
Processes like Warehouse and Billing are easy to understand and implement.
Xentral is a very easy to use ERP Software with a bride variaty of APIs and Features. It is very easy customisable and offers a quick intro to the ERP World.
It is easy to use and need less loading time to open pages.
Excellent software, making good progress over the years in terms of enhancing functionality and optimizing UI/UX.
Terrible support, implemenation package usury for what you get, very expensive. The Datve "Connection" is just exporting csv.
That's why I am very happy that I have implemented Xentral - the software is very clear and structured for a fully comprehensive ERP system.
Especially if goods are returned damaged or broken, we have to rely on workarounds so that the goods are separated from the good ones.
If you want you can avoid contact and just have a 14 day demo. Fast improvement and continuos development of the software is a good promise for the future.
Without a working ERP system, it is really hard to keep an overview and control of your business these days.
For us as an engineering company, it is of great relevance that we keep an overview of our projects and our resources.
If we musst chose something, it will be that we need to pay for all features altough we use just a little of them (10% i guess).
Flexibility of processes - find your best process and change it as your business changes. Easy to use, quick start is possible.
Integrations with ecommerce platforms, payment processors and other systems such as warehouse management systems at logistics partners are great.
We have been using xentral for 5 years and are still satisfied. Xentral maps all processes optimally and is easy and intuitive to use.
Processes like Warehouse and Billing are easy to understand and implement.
Xentral is a very easy to use ERP Software with a bride variaty of APIs and Features. It is very easy customisable and offers a quick intro to the ERP World.
It is easy to use and need less loading time to open pages.
Excellent software, making good progress over the years in terms of enhancing functionality and optimizing UI/UX.
Terrible support, implemenation package usury for what you get, very expensive. The Datve "Connection" is just exporting csv.
That's why I am very happy that I have implemented Xentral - the software is very clear and structured for a fully comprehensive ERP system.
Especially if goods are returned damaged or broken, we have to rely on workarounds so that the goods are separated from the good ones.
If you want you can avoid contact and just have a 14 day demo. Fast improvement and continuos development of the software is a good promise for the future.
Without a working ERP system, it is really hard to keep an overview and control of your business these days.
For us as an engineering company, it is of great relevance that we keep an overview of our projects and our resources.
If we musst chose something, it will be that we need to pay for all features altough we use just a little of them (10% i guess).
Flexibility of processes - find your best process and change it as your business changes. Easy to use, quick start is possible.
Integrations with ecommerce platforms, payment processors and other systems such as warehouse management systems at logistics partners are great.
We have been using xentral for 5 years and are still satisfied. Xentral maps all processes optimally and is easy and intuitive to use.
Processes like Warehouse and Billing are easy to understand and implement.
Xentral is a very easy to use ERP Software with a bride variaty of APIs and Features. It is very easy customisable and offers a quick intro to the ERP World.
It is easy to use and need less loading time to open pages.
Minotaur Business System logo
4.8
12

Food service distribution and traceability software

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.7
    Ease of use
    4.5
    Features
    4.5
    Customer support
    5.0
Pros and Cons from Minotaur Business System users   
+11
Minotaur supports our complex needs out of the box with existing functionality. Their sales staff and project managers are brilliant and understand very diverse complex scenarios.
The printing function is the only real weakness - for the most part, reports print in old school courier 10 pitch with no alternatives. Customizing is possible but quite complex.
The system is rock solid in terms of reliability and stability.
Customizations can add up quickly and be quite costly.
Minotaur has an immense ability to be automated and condense complex tasks down to a button press using built-in functionality in conjunction with other tools like MS Access and Excel.
Don't like that I have to use the tab to move from fields. When I do my Transfer from QA to Main I can't release partial amounts so have to go into another screen and do them one by one.
I love how easy the software is to use as well as customer support.
In general, there is very little to dislike about Minotaur. My only concerns relate to evolving the software to be even more user-friendly and enhancing the ability to automate tasks more.
It has been a very good experience during my 17 years. It's not the sexiest software but it works and it is reliable.
The fact that we can right click an invoice # or receiving # and it will give us the actual invoice or receiving. Also the ease to checking inventory as well as the cost.
They don't just sell you a product, they stand behind. Communication is great, even though we have been using Minotaur for years, we still get call asking how everything is going and how to improve.
Confidence in our financials, costing. Ability to customize the software to our needs without requiring programming.
Minotaur is incredibly flexible and can be customized to fit almost any application that requires process or production traceability.
Covers all my business aspects and is easy to use.
Minotaur supports our complex needs out of the box with existing functionality. Their sales staff and project managers are brilliant and understand very diverse complex scenarios.
The printing function is the only real weakness - for the most part, reports print in old school courier 10 pitch with no alternatives. Customizing is possible but quite complex.
The system is rock solid in terms of reliability and stability.
Customizations can add up quickly and be quite costly.
Minotaur has an immense ability to be automated and condense complex tasks down to a button press using built-in functionality in conjunction with other tools like MS Access and Excel.
Don't like that I have to use the tab to move from fields. When I do my Transfer from QA to Main I can't release partial amounts so have to go into another screen and do them one by one.
I love how easy the software is to use as well as customer support.
In general, there is very little to dislike about Minotaur. My only concerns relate to evolving the software to be even more user-friendly and enhancing the ability to automate tasks more.
It has been a very good experience during my 17 years. It's not the sexiest software but it works and it is reliable.
The fact that we can right click an invoice # or receiving # and it will give us the actual invoice or receiving. Also the ease to checking inventory as well as the cost.
They don't just sell you a product, they stand behind. Communication is great, even though we have been using Minotaur for years, we still get call asking how everything is going and how to improve.
Confidence in our financials, costing. Ability to customize the software to our needs without requiring programming.
Minotaur is incredibly flexible and can be customized to fit almost any application that requires process or production traceability.
Covers all my business aspects and is easy to use.
Minotaur supports our complex needs out of the box with existing functionality. Their sales staff and project managers are brilliant and understand very diverse complex scenarios.
The printing function is the only real weakness - for the most part, reports print in old school courier 10 pitch with no alternatives. Customizing is possible but quite complex.
The system is rock solid in terms of reliability and stability.
Customizations can add up quickly and be quite costly.
Minotaur has an immense ability to be automated and condense complex tasks down to a button press using built-in functionality in conjunction with other tools like MS Access and Excel.
Don't like that I have to use the tab to move from fields. When I do my Transfer from QA to Main I can't release partial amounts so have to go into another screen and do them one by one.
I love how easy the software is to use as well as customer support.
In general, there is very little to dislike about Minotaur. My only concerns relate to evolving the software to be even more user-friendly and enhancing the ability to automate tasks more.
It has been a very good experience during my 17 years. It's not the sexiest software but it works and it is reliable.
The fact that we can right click an invoice # or receiving # and it will give us the actual invoice or receiving. Also the ease to checking inventory as well as the cost.
They don't just sell you a product, they stand behind. Communication is great, even though we have been using Minotaur for years, we still get call asking how everything is going and how to improve.
Confidence in our financials, costing. Ability to customize the software to our needs without requiring programming.
Minotaur is incredibly flexible and can be customized to fit almost any application that requires process or production traceability.
Covers all my business aspects and is easy to use.
Simphony POS logo
4.2
25

Restaurant POS for food service management

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    3.5
    Ease of use
    3.8
    Features
    4.0
    Customer support
    3.3
Pros and Cons from Simphony POS users   
avatar
+11
I have been happy with our experience with Simphony. They provide a great product.
This company has got to be the WORST company to deal with, I can't imagine a worse roll out.
Simphony gives us great flexibility and supports our solution in a good way.
It was a really bad choice. Oracle Simphony has basiclly no support, you call support, they issue a ticket or tell you that someone will be calling you back and you never hear back from anyone.
We are integrating self-service ordering with Simphony, and it is a good solution that works for a huge amount of monthly transactions.
Micros NYC/Oracle is by far the worst software installers/developers that I have ever worked with. Make a wise choice, don’t choose Oracle Simphony.
POS, purchasing and reporting. The software has great capabilities and covers all areas a hospitality business requires.
SAVE YOURSELF THE PAIN AND STAY AWAY. I greatly regret not having chosen a different company and system.
Its very positive program and very easy to use also easy to maintain the inventory system.
Everything not completed on original set up will cost thousands of dollars to correct by an oracle programmer.
Very helpful software , reduce the time of any paperwork , easy integrate with opera system, you can get customized reposts.
Moved into teh cloud from Res to Simphony - was a great move for us - less spend on hardware, updates through icences /subscription to services.
We integrate a lot through simphony with accounts, loyalty, takeaway/delievry platform, Gift certificates. Has great inventory mgt capabilities with theoreticals.
Simphony is a whole suite of software including Gift & Loyalty, Reporting & Analytics and also provide extensibility by developing additional modules that can extend functionality in Simphony.
I have been happy with our experience with Simphony. They provide a great product.
This company has got to be the WORST company to deal with, I can't imagine a worse roll out.
Simphony gives us great flexibility and supports our solution in a good way.
It was a really bad choice. Oracle Simphony has basiclly no support, you call support, they issue a ticket or tell you that someone will be calling you back and you never hear back from anyone.
We are integrating self-service ordering with Simphony, and it is a good solution that works for a huge amount of monthly transactions.
Micros NYC/Oracle is by far the worst software installers/developers that I have ever worked with. Make a wise choice, don’t choose Oracle Simphony.
POS, purchasing and reporting. The software has great capabilities and covers all areas a hospitality business requires.
SAVE YOURSELF THE PAIN AND STAY AWAY. I greatly regret not having chosen a different company and system.
Its very positive program and very easy to use also easy to maintain the inventory system.
Everything not completed on original set up will cost thousands of dollars to correct by an oracle programmer.
Very helpful software , reduce the time of any paperwork , easy integrate with opera system, you can get customized reposts.
Moved into teh cloud from Res to Simphony - was a great move for us - less spend on hardware, updates through icences /subscription to services.
We integrate a lot through simphony with accounts, loyalty, takeaway/delievry platform, Gift certificates. Has great inventory mgt capabilities with theoreticals.
Simphony is a whole suite of software including Gift & Loyalty, Reporting & Analytics and also provide extensibility by developing additional modules that can extend functionality in Simphony.
I have been happy with our experience with Simphony. They provide a great product.
This company has got to be the WORST company to deal with, I can't imagine a worse roll out.
Simphony gives us great flexibility and supports our solution in a good way.
It was a really bad choice. Oracle Simphony has basiclly no support, you call support, they issue a ticket or tell you that someone will be calling you back and you never hear back from anyone.
We are integrating self-service ordering with Simphony, and it is a good solution that works for a huge amount of monthly transactions.
Micros NYC/Oracle is by far the worst software installers/developers that I have ever worked with. Make a wise choice, don’t choose Oracle Simphony.
POS, purchasing and reporting. The software has great capabilities and covers all areas a hospitality business requires.
SAVE YOURSELF THE PAIN AND STAY AWAY. I greatly regret not having chosen a different company and system.
Its very positive program and very easy to use also easy to maintain the inventory system.
Everything not completed on original set up will cost thousands of dollars to correct by an oracle programmer.
Very helpful software , reduce the time of any paperwork , easy integrate with opera system, you can get customized reposts.
Moved into teh cloud from Res to Simphony - was a great move for us - less spend on hardware, updates through icences /subscription to services.
We integrate a lot through simphony with accounts, loyalty, takeaway/delievry platform, Gift certificates. Has great inventory mgt capabilities with theoreticals.
Simphony is a whole suite of software including Gift & Loyalty, Reporting & Analytics and also provide extensibility by developing additional modules that can extend functionality in Simphony.
Scurri logo
4.7
13

Delivery management system for online sellers

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.7
    Ease of use
    4.9
    Features
    4.4
    Customer support
    4.8
Pros and Cons from Scurri users   
avatar
+11
Easy to see information and the team are really kind and helpful. They respond quickly to any queries and are happy to add features and work with their dev team to improve the system.
Having a prompt when manually shipping orders to avoid shipping the whole carrier would stop accidents and downtime.
The everyday use of Shipping Rules is what I like most about Scurri. The ease of changing and updating rules and prices makes it great to use.
If parcel is below 0.100kg weight - set it to 0.100kg. If missing customer phone number - set it to 000000, etc.
Scurri is very efficient in that it is very user friendly and easy to understand. The setup is straightforward and the customer service is top notch.
Very limited cons and any usually are the fault of the couriers themselves, soon ironed out by the tech support team.
I did not want to reinvent the wheel so recommended going with a shipping API. Scurri came top of the list for us after meeting them.
There are some aspects regarding the reporting side that we struggle with.
Fantastic piece of software that fits in well and speeds our workflow.
Highly recommend for ease of label production, led to rapid scaling on online business shipping.
The UI is easy on the eyes and can navigate the menus with ease too.
The software is easy to use and is highly reliable.
Our team also love being able to track al of their deliveries in one place; rather than having to log into multiple carrier websites.
I would highly recommend Scurri to anyone thinking of using delivery management software.
Easy to see information and the team are really kind and helpful. They respond quickly to any queries and are happy to add features and work with their dev team to improve the system.
Having a prompt when manually shipping orders to avoid shipping the whole carrier would stop accidents and downtime.
The everyday use of Shipping Rules is what I like most about Scurri. The ease of changing and updating rules and prices makes it great to use.
If parcel is below 0.100kg weight - set it to 0.100kg. If missing customer phone number - set it to 000000, etc.
Scurri is very efficient in that it is very user friendly and easy to understand. The setup is straightforward and the customer service is top notch.
Very limited cons and any usually are the fault of the couriers themselves, soon ironed out by the tech support team.
I did not want to reinvent the wheel so recommended going with a shipping API. Scurri came top of the list for us after meeting them.
There are some aspects regarding the reporting side that we struggle with.
Fantastic piece of software that fits in well and speeds our workflow.
Highly recommend for ease of label production, led to rapid scaling on online business shipping.
The UI is easy on the eyes and can navigate the menus with ease too.
The software is easy to use and is highly reliable.
Our team also love being able to track al of their deliveries in one place; rather than having to log into multiple carrier websites.
I would highly recommend Scurri to anyone thinking of using delivery management software.
Easy to see information and the team are really kind and helpful. They respond quickly to any queries and are happy to add features and work with their dev team to improve the system.
Having a prompt when manually shipping orders to avoid shipping the whole carrier would stop accidents and downtime.
The everyday use of Shipping Rules is what I like most about Scurri. The ease of changing and updating rules and prices makes it great to use.
If parcel is below 0.100kg weight - set it to 0.100kg. If missing customer phone number - set it to 000000, etc.
Scurri is very efficient in that it is very user friendly and easy to understand. The setup is straightforward and the customer service is top notch.
Very limited cons and any usually are the fault of the couriers themselves, soon ironed out by the tech support team.
I did not want to reinvent the wheel so recommended going with a shipping API. Scurri came top of the list for us after meeting them.