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GoFrugal

ERP solutions for retail, restaurants & distribution

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GoFrugal Pricing, Features, Reviews and Alternatives

GoFrugal product overview

What is GoFrugal?

GOFRUGAL is a provider of Point of Sale (POS) billing software encompassing a range of retail, restaurant and distribution solutions for multiple industries. These include supermarket and groceries, hypermarket and departmental, pharmaceutical and healthcare, apparel and footwear, lifestyle, fashion, opticals, sports and games, spa and salon, electricals, books, stationary, hardware, sanitary and more. Each of the available business automation solutions is also paired with multiple mobile apps and cloud deployments, with the latter priced monthly and annually per node, per register.

Key benefits of using GoFrugal

• GOFRUGAL offers a range of POS billing software supporting single, multi-store and chain retailers requiring solutions spanning business intelligence, customer feedback, order taking & mobile POS.

• Available across 50+ countries, GOFRUGAL serves retail, catering, sales and distribution sectors, with its cloud-based solution benefiting from centralized, multi-device accessibility, automated backup and data syncing for online / offline operation.

• Key features include Sell Management for handling the full sales order process, Store Operations for barcode supported stock inventory tracking, automated purchase & reorder, plus promotional offer creation for running discount programs.

• Role-based security privileges are backed by bio-metric authentication options, while integrated reporting adds performance data visualizations and customizable report templates with custom fields.

• A selection of GOFRUGAL mobile apps include WhatsNow POS Owner's app available for iOS and Android, offering real time store reporting with notifications for sales, margins, bill edits, ageing stock alerts and daily business summaries.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
24/7 (Live rep)
Email/Help Desk
Chat
Phone Support
Knowledge Base

Training options

Videos
Webinars
In Person
Documentation
Live Online

GoFrugal pricing information

Value for money

4.4

/5

167

Starting from

No info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

GoFrugal features

Functionality

4.5

/5

167
Total Features197 18 categories

Most valued features by users

Inventory Management
Point of Sale (POS)
Reporting/Analytics
Multi-Location
Order Management
Alerts/Notifications
Billing & Invoicing
Sales Reports

Functionality contenders

GoFrugal users reviews

Overall rating

4.4

/5

167

Positive reviews

87%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.47/10
Rating distribution

5

4

3

2

1

107

39

10

3

8

Pros
The support of gofrugal is very good, we get our query resolved prompetly. And you keep introducing new features like cloud backup and mobile app is very good for business.

SS

Sanjay S.

Security is the most important for a retail business and this product has solved the issue for us. Ease to us and they have the best support team.

PK

Prem K.

This is just the beginning, pros also include good support from their assure care team and a timely resolution of of the reported issues in most of the cases.

SJ

Soumya J. B.

Cons
The lack of a Garment Production Module in their software has indeed caused some discomfort over the years in my business.

RR

Rajitha R.

It promised me a picture to be added to the quotes which is pending and returning a damaged item or under warranty is a issue.

SA

Shaikh A.

No way to bulk update Markup/Markdown price setting for products in HQ. No way to identify the minimum/maximum stock level of the products as a variable.

AM

Amal M.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Bang for your buck!

Reviewed 5 months ago

Very satisfied with the company, support and follow ups. Excellwnt product, definitely needs more exposure on the market.

Pros

The ability to connect across mutlipe platforms, windows and mobile solutions. Easy to use, implement and deploy from a small business to a large organisation. Simply add the devices and clients and enjoy the reach over wireless networks, or data on the go.

Cons

No cons so far. However I have to populate this field.

Vendor response

Thanks so much for your feedback! We're really glad that you are enjoying our product and service.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

One of the best Retail POS in the industry

Reviewed 4 months ago

My overall experience with the software is so good. Its features meets our expectations.

Pros

This product is user friendly and there is a lots of reports which helps us to take managerial decisions. Moreover Inventory management made easy.

Cons

It becomes very slow if the system is idle for a long time.

Vendor response

Dear Mr Ramesh, Thanks so much for your feedback! We're really glad that you are enjoying our product and service. Our technical person will reach you on the system slowness issue

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Support During Covid19

Reviewed 2 months ago

Sales,Purchase, Accounts, MIS Reports and all for keeping ourselves on track.

Pros

Easy Updation and Operations of this software is one of the best.

Cons

Very Few but as per staff support each and every problem seems to be minimalist.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

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disappointment from the unsatisfactory level of service

Reviewed 4 years ago

Stock management Locationwise

Pros

There are a lot of things we have not been sorted out for in the system, the functions which are working fine are good to use.

Cons

We would like to express our disappointment from the unsatisfactory level of service we are receiving. Unfortunately, we can't help but submit this letter of complaint hoping for a fast and adequate resolution. We always have major critical bugs that affect the previous version set up when we do an upgrade. This always forces us to carry on with tests after every update. Much ado, the online service...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Fast updates on government mandates and custom requirements.

Reviewed 4 months ago

Safe and Good.

Pros

Easy to use and good overall features, satisfying our large format Pharmacy Chain use.

Cons

When need to fix issues or change settings ,getting the right Support agent who sepecilises in the particular issue takes time. Need to patiently explain whole thing to newbie support agent (who will know nothing) till they connect to senior staffs who will solve in minutes. It will be better if they route to senior experts immediately by issue area.

Vendor response

Thank you for sparing your time and sharing the review. We definitely look into your feedback and work on it

GoFrugal FAQs and common questions

GoFrugal has the following pricing plans:
Pricing model: Free, Subscription
Free Trial: Available


GoFrugal has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


GoFrugal supports the following languages:
English


GoFrugal supports the following devices:
Android, iPhone, iPad


Yes, GoFrugal has an API available for use.


GoFrugal integrates with the following applications:
MobilityeCommerce, Magento Commerce, TallyFox Tallium, Shopify


GoFrugal offers the following support options:
FAQs/Forum, 24/7 (Live rep), Email/Help Desk, Chat, Phone Support, Knowledge Base

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