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GoFrugal

4.4
(192)

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ERP solutions for retail, restaurants & distribution

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(25)

GoFrugal Pricing, Features, Reviews and Alternatives

GoFrugal FAQs

Q. What type of pricing plans does GoFrugal offer?

GoFrugal has the following pricing plans:
Pricing model: Free, Subscription
Free Trial: Available

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Q. Who are the typical users of GoFrugal?

GoFrugal has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

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Q. What languages does GoFrugal support?

GoFrugal supports the following languages:
English

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Q. Does GoFrugal support mobile devices?

GoFrugal supports the following devices:
Android, iPad, iPhone

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Q. Does GoFrugal offer an API?

Yes, GoFrugal has an API available for use.

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Q. What other apps does GoFrugal integrate with?

GoFrugal integrates with the following applications:
Razorpay, SAP S/4HANA Cloud, MobilityeCommerce, Adobe Commerce, Tallium, Shopify

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Q. What level of support does GoFrugal offer?

GoFrugal offers the following support options:
Knowledge Base, FAQs/Forum, 24/7 (Live rep), Email/Help Desk, Chat, Phone Support

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GoFrugal product overview

What is GoFrugal?

GOFRUGAL is a provider of Point of Sale (POS) billing software encompassing a range of retail, restaurant and distribution solutions for multiple industries. These include supermarket and groceries, hypermarket and departmental, pharmaceutical and healthcare, apparel and footwear, lifestyle, fashion, opticals, sports and games, spa and salon, electricals, books, stationary, hardware, sanitary and more. Each of the available business automation solutions is also paired with multiple mobile apps and cloud deployments, with the latter priced monthly and annually per node, per register.

Key benefits of using GoFrugal

• GOFRUGAL offers a range of POS billing software supporting single, multi-store and chain retailers requiring solutions spanning business intelligence, customer feedback, order taking & mobile POS.

• Available across 50+ countries, GOFRUGAL serves retail, catering, sales and distribution sectors, with its cloud-based solution benefiting from centralized, multi-device accessibility, automated backup and data syncing for online / offline operation.

• Key features include Sell Management for handling the full sales order process, Store Operations for barcode supported stock inventory tracking, automated purchase & reorder, plus promotional offer creation for running discount programs.

• Role-based security privileges are backed by bio-metric authentication options, while integrated reporting adds performance data visualizations and customizable report templates with custom fields.

• A selection of GOFRUGAL mobile apps include WhatsNow POS Owner's app available for iOS and Android, offering real time store reporting with notifications for sales, margins, bill edits, ageing stock alerts and daily business summaries.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
FAQs/Forum
24/7 (Live rep)
Email/Help Desk
Chat
Phone Support

Training options

Videos
Webinars
In Person
Documentation
Live Online

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GoFrugal pricing information

Value for money

4.3

/5

192

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Free plan
Subscription
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GoFrugal features

Functionality

4.4

/5

192

Total features

163

31 categories

Most valued features by users

Inventory Management
Alerts/Notifications
Order Management
Multi-Location
Point of Sale (POS)
Third Party Integrations
Reporting/Analytics
Billing & Invoicing

Functionality contenders

GoFrugal users reviews

Overall Rating

4.4

/5

192

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.44/10
Rating distribution

5

4

3

2

1

123

44

12

4

9

Pros
This is just the beginning, pros also include good support from their assure care team and a timely resolution of of the reported issues in most of the cases.
The support of gofrugal is very good, we get our query resolved prompetly. And you keep introducing new features like cloud backup and mobile app is very good for business.
Security is the most important for a retail business and this product has solved the issue for us. Ease to us and they have the best support team.
Cons
The lack of a Garment Production Module in their software has indeed caused some discomfort over the years in my business.
It promised me a picture to be added to the quotes which is pending and returning a damaged item or under warranty is a issue.
No way to bulk update Markup/Markdown price setting for products in HQ. No way to identify the minimum/maximum stock level of the products as a variable.

Overall rating contenders

CK
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Cyrus K.

Computer Software, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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RESTAURANT POS -RPOS6.5 REVIEW

Reviewed 4 years ago

It is a perfect software to have it in your business to have a 360 degrees view of you business operations. I am satisfied and would highly recommend to my business partners.

Pros

The software is really fantastic in the sense that i have visibility of the current stock of goods/products in my stores, stock level update, real-time sales reports & able to see the fastest/slowest moving items - all these are visible anytime anywhere on a mobile device i.e thro' Whatsnow App. I wouldn't miss to mention the quick 24/7 support service, very efficient to mention the least. Very much satisfied with this. Quick setup of the product - within no time, you started selling through Gofrugal Software with happy results.

Cons

The company should be proactive to get feedback from its clients on the use of their product to ensure that the client utilize the system/product functionality to the fullest...... coz i found out that some crucial functionality are not being utilized reason being it is not known that they exist. With this kind of feedback, the company would be able to narrow down on areas that need training.

DJ
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DINAKARAN J.

Automotive, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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GoFrugal

Reviewed 2 years ago

If any new development required based on our business requirement, it is taking to complete too long time to take discuss, meeting, development & delivery

Pros

Online credit limit / days approval HQ reports Consolidated TB / P&L and BS reports

Cons

Patch update very critical some times each and every outlet update separately currently we are having 25 outlets. In future if it is increase the outlets Patch update is very critical process. Minimum we are spending 1 to 1 1/2 hour per outlet Online transactions in cloud based Outlet connect to customer support team (online support) it is taking the connection more than a half day also We have only 1 server & 1 client for each outlet, If support team connected unable to use Backup taking more than 30 mins some times centralised options superuser & users in outlets Backup need to update external hard disk or in cloud from outlets Stock Ageing report in HQ Offer / Discount reports

Vendor response

Dear Mr Dinakaran, Thank you for your feedback. Our team has been continuously working on reducing the patch size and the time consumed for patch update. We will definitely look into your feedback and work on it. Also our team member will reach you along with the next step of action on the feedback you have shared.

jA
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junaise A.

Retail, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

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genuine reviews

Reviewed 2 years ago

Your product is ok but service is pathetic

Pros

Reports and it’s a user friendly software

Cons

Customer service and support ia not getting on right time. None of our staff didn’t get an proper training from your side till now. If we have any doubts still we are connecting to chat. i requested many times to give proper training still no feedback from your side

Vendor response

Thank you for your review. We will get in touch with you to understand more in detail on how to improve our ratings

JJ
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Jacob J.

Apparel & Fashion, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Mixed Feeling

Reviewed 2 years ago

Overall experience with Gofrugal has been satisfactory.

Pros

Using the Software, we are able to monitor the business in real time from anywhere in the world. The software gets updated regularly. The bugs are cleared and new features are added. Lots of options and reports available

Cons

The accounting side of the software needs to be improved. There should be an option for the users to design the reports from the data available. An option to back-up data and separate the database on basis of financial year would help to reduce the cost of ownership of software. Proper user manual of the software is not available. Hence not even 50% of the features of the software not being used. Currently the software gets an update every week. It's difficult to keep software up-to-date at shop.

Vendor response

Thanks so much for your feedback! We're really glad that you are enjoying our product and service. Our team has been continuously working on reducing the patch size and the time consumed for patch update. We will definitely look into your feedback and work on it.

AR
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Verified reviewer

Computer Software, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Representng GoFrugal in Kenya and other African Countries as implementing Partners

Reviewed 4 years ago
Pros

GoFrugal software is a complete and a comprehensive POS solution for many verticals, we have represented GoFrugal for over 5 years now and have found this software to be a 360 degrees solution, The support has been exceptional, special mention to the team whose 24x7 support has been excellent and above PAR The most impressive part of this software is there is always newer innovations, ease of use and user friendly. We will continue to represent GoFrugal in the future and have undertaken that we will not be representing any other POS developer as we get what our clients need

Cons

Very Rare and hardly any bugs come up and these are also attended to rapidly on a 24x7 support and the development team

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