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GoFrugal Logo

GoFrugal

ERP solutions for retail, restaurants & distribution

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GoFrugal Pricing, Features, Reviews and Alternatives

GoFrugal product overview

What is GoFrugal?

GOFRUGAL is a provider of Point of Sale (POS) billing software encompassing a range of retail, restaurant and distribution solutions for multiple industries. These include supermarket and groceries, hypermarket and departmental, pharmaceutical and healthcare, apparel and footwear, lifestyle, fashion, opticals, sports and games, spa and salon, electricals, books, stationary, hardware, sanitary and more. Each of the available business automation solutions is also paired with multiple mobile apps and cloud deployments, with the latter priced monthly and annually per node, per register.

Key benefits of using GoFrugal

• GOFRUGAL offers a range of POS billing software supporting single, multi-store and chain retailers requiring solutions spanning business intelligence, customer feedback, order taking & mobile POS.

• Available across 50+ countries, GOFRUGAL serves retail, catering, sales and distribution sectors, with its cloud-based solution benefiting from centralized, multi-device accessibility, automated backup and data syncing for online / offline operation.

• Key features include Sell Management for handling the full sales order process, Store Operations for barcode supported stock inventory tracking, automated purchase & reorder, plus promotional offer creation for running discount programs.

• Role-based security privileges are backed by bio-metric authentication options, while integrated reporting adds performance data visualizations and customizable report templates with custom fields.

• A selection of GOFRUGAL mobile apps include WhatsNow POS Owner's app available for iOS and Android, offering real time store reporting with notifications for sales, margins, bill edits, ageing stock alerts and daily business summaries.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
FAQs/Forum
24/7 (Live rep)
Email/Help Desk
Chat
Phone Support

Training options

Videos
Webinars
In Person
Documentation
Live Online

GoFrugal pricing information

Value for money

4.3

/5

178

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

GoFrugal features

Functionality

4.4

/5

178

Total features

154

30 categories

Most valued features by users

Inventory Management
Multi-Location
Point of Sale (POS)
Order Management
Reporting/Analytics
Alerts/Notifications
Third Party Integrations
Billing & Invoicing

Functionality contenders

GoFrugal users reviews

Overall Rating

4.4

/5

178

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.48/10
Rating distribution

5

4

3

2

1

115

41

10

3

9

Pros
This is just the beginning, pros also include good support from their assure care team and a timely resolution of of the reported issues in most of the cases.
The support of gofrugal is very good, we get our query resolved prompetly. And you keep introducing new features like cloud backup and mobile app is very good for business.
Security is the most important for a retail business and this product has solved the issue for us. Ease to us and they have the best support team.
Cons
The lack of a Garment Production Module in their software has indeed caused some discomfort over the years in my business.
It promised me a picture to be added to the quotes which is pending and returning a damaged item or under warranty is a issue.
No way to bulk update Markup/Markdown price setting for products in HQ. No way to identify the minimum/maximum stock level of the products as a variable.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Bang for your buck!

Reviewed a year ago

Very satisfied with the company, support and follow ups. Excellwnt product, definitely needs more exposure on the market.

Pros

The ability to connect across mutlipe platforms, windows and mobile solutions. Easy to use, implement and deploy from a small business to a large organisation. Simply add the devices and clients and enjoy the reach over wireless networks, or data on the go.

Cons

No cons so far. However I have to populate this field.

Vendor response

Thanks so much for your feedback! We're really glad that you are enjoying our product and service.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

GoFrugal is the Best

Reviewed 2 years ago

Product is good, but as i mention RPOS ticket management needs to be less annoying for customer. Please assign a single support agent or atleast capture history of issue for the new agent to review and then connect with customer. Example softwares like sales force, Freshworks capture history of customer issue properly and be it any agent they all talk to customer from last communication thread. RPOS is used by NON IT people with basic IT knowledge, hence things should be made easier for trouble shooting issues at POS.

Pros

There are a lot of features which i like about the software. The best one which i like is Go Sure App for Stock Taking and Audit. I would also like to highlight the HQ, which is an awesome feature. The team of HQ support is amazing and well qualified to solve the issues. SPECIAL THANKS to [SENSITIVE CONTENT HIDDEN] for their best support.

Cons

I think every thing is fine. Issue Management of RPOS with RPOS Support Team could be improved. My Experience is that i have to explain the whole issue again to the support team as the support agent changes every time.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Software with Many mistakes and worst support service

Reviewed 2 months ago

Worst software ever experienced

Pros

Only Interface looks good, Inside everything in software is messedup

Cons

Very bad support service no one is there to resolve any issue they only pass time.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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4stares

Reviewed 3 months ago

it good and friendly software

Pros

Sale and purchase and non moving items

Cons

Unmatched software new development in the software

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Fast updates on government mandates and custom requirements.

Reviewed a year ago

Safe and Good.

Pros

Easy to use and good overall features, satisfying our large format Pharmacy Chain use.

Cons

When need to fix issues or change settings ,getting the right Support agent who sepecilises in the particular issue takes time. Need to patiently explain whole thing to newbie support agent (who will know nothing) till they connect to senior staffs who will solve in minutes. It will be better if they route to senior experts immediately by issue area.

Vendor response

Thank you for sparing your time and sharing the review. We definitely look into your feedback and work on it

GoFrugal FAQs and common questions

Q. What type of pricing plans does GoFrugal offer?

GoFrugal has the following pricing plans:
Pricing model: Free, Subscription
Free Trial: Available


Q. Who are the typical users of GoFrugal?

GoFrugal has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does GoFrugal support?

GoFrugal supports the following languages:
English


Q. Does GoFrugal support mobile devices?

GoFrugal supports the following devices:
Android, iPad, iPhone


Q. Does GoFrugal offer an API?

Yes, GoFrugal has an API available for use.


Q. What other apps does GoFrugal integrate with?

GoFrugal integrates with the following applications:
Razorpay, SAP S/4HANA Cloud, MobilityeCommerce, Adobe Commerce, Tallium, Shopify


Q. What level of support does GoFrugal offer?

GoFrugal offers the following support options:
Knowledge Base, FAQs/Forum, 24/7 (Live rep), Email/Help Desk, Chat, Phone Support

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