GOFRUGAL Pricing, Features, Reviews & Comparison of Alternatives


ERP solutions for retail, restaurants & distribution

3.76/5 (45 reviews)

GOFRUGAL overview


GOFRUGAL is a provider of Point of Sale (POS) billing software encompassing a range of retail, restaurant and distribution solutions for multiple industries. These include supermarket and groceries, hypermarket and departmental, pharmaceutical and healthcare, apparel and footwear, lifestyle, fashion, opticals, sports and games, spa and salon, electricals, books, stationary, hardware, sanitary and more. Each of the available business automation solutions is also paired with multiple mobile apps and cloud deployments, with the latter priced monthly and annually per node, per register.

GOFRUGAL's Cloud POS is accessible from anywhere via any device, benefiting from online and offline functionality thanks to data syncing. Core features include multi-store management supporting centralized supplier management plus a fully automated purchase and reordering process. This includes the raising, creation and generation of purchase indents, purchase orders, and GIN/GIR, along with handling approvals. Inventory control facilitates stock inventory tracking from procurement to sale, while BI-powered reporting capabilities offer sales performance feedback delivered direct to email inbox. In addition, GOFRUGAL offers a selection of companion mobile apps available for iOS and Android devices that includes the WhatsNow POS Owner's app for real time store updates, myPulse for gathering customer feedback, ServQuick for express checkout and Insight for retail analytics.


Starting from
Pricing options
Free trial
One time license
Value for money
View Pricing Plans


Business size



United States, Asia, Australia, Brazil, Canada and 9 other markets, China, Europe, Germany, India, Japan, Latin America, Mexico, Middle-East and Africa, United Kingdom

Supported languages

GOFRUGAL screenshot: An example of GoFrugal ServQuick mobile app running on an iPad device, showing an order itinerary and option to check outWhatsNow Retail POS Report App - GoFrugalGOFRUGAL screenshot: WhatsNow POS Owner's app shown running on iOS, detailing the question system for querying store performance across a broad range of suggested areasGOFRUGAL screenshot: GoFrugal Insight app for Android and iOS delivers real time analytics and graphical reports on retail store performance in terms of sales, gross margin, purchases, sales returns and more
Multi-location Chocolate retail in Dubai loves GoFrugal Cloud POS | Dubai | IBN Battuta Mall

GOFRUGAL reviews

Value for money
Ease of use
Customer support
Cyrus Kiptala Kanda


Used daily for 1-2 years
Reviewed 2019-05-18
Review Source: Capterra

It is a perfect software to have it in your business to have a 360 degrees view of you business operations. I am satisfied and would highly recommend to my business partners.

The software is really fantastic in the sense that i have visibility of the current stock of goods/products in my stores, stock level update, real-time sales reports & able to see the fastest/slowest moving items - all these are visible anytime anywhere on a mobile device i.e thro' Whatsnow App. I wouldn't miss to mention the quick 24/7 support service, very efficient to mention the least. Very much satisfied with this. Quick setup of the product - within no time, you started selling through Gofrugal Software with happy results.

The company should be proactive to get feedback from its clients on the use of their product to ensure that the client utilize the system/product functionality to the fullest...... coz i found out that some crucial functionality are not being utilized reason being it is not known that they exist. With this kind of feedback, the company would be able to narrow down on areas that need training.

Rating breakdown

Value for money
Ease of use
Customer support

Likelihood to recommend: 9/10

Minimize review


Suam Hardware Ltd With Gofrugal

Used daily for 2+ years
Reviewed 2018-11-15
Review Source: Capterra

I love their efforts in constantly working on the software to make it the best of its kind. The take customers' suggestions and review and implement it if it is feasible.

Gofrugal Software is one of the products i have loved to work with. What I do appreciate most is their dynamic nature in implementing and customizing features that suits your business. We have successfully implemented the M-PESA integration(Mobile money payment), Outlet landing cost expenses customized for branch-wise item transfers, Android application for the tablets and with a range of good report analysis. They have one of the best customer care response 24/7 for easy solution in case of any issue. With Gofrugal, you are assured of your Value for money, best report analysis for your business and quality service from their support staff.

No customer reward program on the Android app but soon it will be worked on

Rating breakdown

Value for money
Ease of use
Customer support

Likelihood to recommend: 9/10

Minimize review


disappointment from the unsatisfactory level of service

Used daily for 2+ years
Reviewed 2017-10-27
Review Source: Capterra

Stock management Locationwise

There are a lot of things we have not been sorted out for in the system, the functions which are working fine are good to use.

We would like to express our disappointment from the unsatisfactory level of service we are receiving. Unfortunately, we can't help but submit this letter of complaint hoping for a fast and adequate resolution. We always have major critical bugs that affect the previous version set up when we do an upgrade. This always forces us to carry on with tests after every update. Much ado, the online service chat platform gets offline from the direct chat services and our requests for callbacks from it have never been attended to. Here are the pending critical issues that am yet to get a solution. 1. Expense accounts ledger mismatch error- No expense entry allows saving any particular transaction generated. (All expense services stopped and we are almost running to a week since i raised the issue) 2. Security rights login - Biometric login authentication logged in to an admin account(Recurrent issue) rather than the normal user account. In line with the above, we are not getting value on the M-PESA integration service, the service is long overdue on the agreed implementation period. We trust this is not the way you wish to conduct business nor the kind of email you wish to receive from your customers. We are asking you to look into the above subject matter and provide an adequate solution fast.

Rating breakdown

Value for money
Ease of use
Customer support

Likelihood to recommend: 2/10

Minimize review


I have been using this software for the past four years. feeling good

Used daily for 2+ years
Reviewed 2018-02-07
Review Source: Capterra

It have 1000 plus reports give me vivid picture about my business and make comfort on planning for the next month.

i have been using enterprise version, it lively links multiple stores and maintains the stock. it has 1000 plus reports, it will give you detailed analysis even i learned many techniques through that. the finance linked with this software, gives enough to avoid tally software. the mobile version makes not just comfort, its superb when we out of office.

customer support has been made chat, that phone calls. its annoying many times. because if you are not a software person like me, could not understand the problems many time. that how will you express it in text format to make their Assure care executive to understand. for every chat they will send you youtube.com link to see video. if you are capable of doing by yourself of watching videos, need no worries.

Rating breakdown

Value for money
Ease of use
Customer support

Likelihood to recommend: 6/10

Minimize review


Representng GoFrugal in Kenya and other African Countries as implementing Partners

Used daily for 2+ years
Reviewed 2019-05-24
Review Source: Capterra

GoFrugal software is a complete and a comprehensive POS solution for many verticals, we have represented GoFrugal for over 5 years now and have found this software to be a 360 degrees solution, The support has been exceptional, special mention to the team whose 24x7 support has been excellent and above PAR The most impressive part of this software is there is always newer innovations, ease of use and user friendly. We will continue to represent GoFrugal in the future and have undertaken that we will not be representing any other POS developer as we get what our clients need

Very Rare and hardly any bugs come up and these are also attended to rapidly on a 24x7 support and the development team

Rating breakdown

Value for money
Ease of use
Customer support

Likelihood to recommend: 10/10

Minimize review

GOFRUGAL pricing

Starting from
Pricing options
Free trial
One time license
View Pricing Plans

GOFRUGAL Cloud Pricing:

QSR = $13 per node per register
Retail = $30 per node per register

QSR = $130 per node per register
Retail = $300 per node per register

GoFrugal WhatsNow:
Annual = $59 per user
Monthly = $6 per user
(App available free via iTunes / Google Play)

GOFRUGAL General Pricing Plans:

Starter (Inclusive of 4 hours service) = $375
Standard (Inclusive of 6 hours service) = $625
Professional (Inclusive of 9 hours service) = $1500
ERP = Request for quote
(Find extended pricing details via the website)

GOFRUGAL features

Billing & Invoicing
Customer Database
Discount Management
Employee Management
Gift Card System
Inventory Management
Inventory Tracking
Order Management
Promotions Management

Activity Dashboard (102 other apps)
Automatic Notifications (95 other apps)
Credit Card Processing (78 other apps)
Customer History (87 other apps)
Loyalty Program (117 other apps)
Reporting & Statistics (143 other apps)
Sales Reporting (95 other apps)
Third Party Integration (83 other apps)

Security and privacy


Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for GOFRUGAL

Key features of GOFRUGAL

  • Accounting
  • Accounts Payable
  • Accounts Receivable
  • Appointment Reminders
  • Appointment Scheduling
  • Automatic Billing
  • Banquet Management
  • Bar POS
  • Barcodes/Labels
  • Billing Portal
  • Booth Rental Management
  • Bottleneck Optimization
  • Budgeting/Forecasting
  • Built-in Accounting
  • CPA Firms
  • CRM
  • Capacity Planning
  • Catalog Management
  • Client Database
  • Client Profiles
  • Consignments
  • Contingency Billing
  • Costing
  • Custom Labels
  • Customer Account Profiles
  • Customer Activity Tracking
  • Customer Management
  • Customer Mobile App
  • Customer Surveys
  • Customizable Invoices
  • Data Mining
  • Deli / Restaurant Management
  • Delivery Management
  • Electronic Signature
  • Facility Management
  • Financial Reporting
  • For Cafeterias
  • For Healthcare Facilities
  • For Retail Stores
  • For Salons and Spas
  • Free / Reduced Meals
  • Fuel Management
  • Fuel POS
  • Fund Accounting
  • General Ledger Entry
  • Gift Card Management
  • Government
  • Grocery POS
  • Intake Forms
  • Inventory Control
  • Invoice History
  • Kitchen / Menu Management
  • Kitchen Management
  • Label Templates
  • Layaway Management
  • Lottery Management
  • Loyalty Card System
  • Loyalty Program
  • Loyalty Program Support
  • MRP
  • Mail Order
  • Materials Management
  • Member Portal
  • Membership Management
  • Menu Management
  • Menu Planning
  • Merchandise Management
  • Mobile Payments
  • Multi-Store
  • No-Card Loyalty System
  • Nonprofits
  • Online Booking
  • Online Gallery
  • Online Invoicing
  • Online Ordering
  • Online Payments
  • Online Payments / Funding
  • Ordering Automation
  • Overpayment Processing
  • Payment Processing
  • Payroll & Commissions
  • Point of Sale (POS)
  • Price Book
  • Pricing Management
  • Priority-Based Scheduling
  • Production Management
  • Purchase Orders
  • Purchasing
  • Quality Management
  • RFID
  • Recipe Management
  • Recipe/Formula Management
  • Recurring Appointments
  • Recurring/Subscription Billing
  • Repair Tickets
  • Reporting/Analytics
  • Restaurant POS
  • Retail Management
  • Retail POS
  • Returns Tracking
  • Rewards Management
  • Sales History
  • Sales Management
  • Scheduling
  • Separate Checks
  • Single Store
  • Social Media Promotion
  • Split Checks
  • Supply Chain Management
  • Table Management
  • Tax Calculator
  • Tax Management
  • Tips Management
  • Touch Screen
  • User Access Permissions
  • Wait List Management
  • Waitstaff Management
  • What-if Analysis
View All Features


• GOFRUGAL offers a range of POS billing software supporting single, multi-store and chain retailers requiring solutions spanning business intelligence, customer feedback, order taking & mobile POS.

• Available across 50+ countries, GOFRUGAL serves retail, catering, sales and distribution sectors, with its cloud-based solution benefiting from centralized, multi-device accessibility, automated backup and data syncing for online / offline operation.

• Key features include Sell Management for handling the full sales order process, Store Operations for barcode supported stock inventory tracking, automated purchase & reorder, plus promotional offer creation for running discount programs.

• Role-based security privileges are backed by bio-metric authentication options, while integrated reporting adds performance data visualizations and customizable report templates with custom fields.

• A selection of GOFRUGAL mobile apps include WhatsNow POS Owner's app available for iOS and Android, offering real time store reporting with notifications for sales, margins, bill edits, ageing stock alerts and daily business summaries.