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GoFrugal

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ERP solutions for retail, restaurants & distribution

(35)

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GoFrugal Pricing, Features, Reviews and Alternatives

GoFrugal FAQs

Q. What type of pricing plans does GoFrugal offer?

GoFrugal has the following pricing plans:
Starting from: $7.00/month
Pricing model: Free, Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of GoFrugal?

GoFrugal has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does GoFrugal support?

GoFrugal supports the following languages:
English


Q. Does GoFrugal support mobile devices?

GoFrugal supports the following devices:
Android, iPad, iPhone


Q. Does GoFrugal offer an API?

Yes, GoFrugal has an API available for use.


Q. What other apps does GoFrugal integrate with?

GoFrugal integrates with the following applications:
Razorpay, SAP S/4HANA Cloud, MobilityeCommerce, Adobe Commerce, Tallium, Shopify


Q. What level of support does GoFrugal offer?

GoFrugal offers the following support options:
Knowledge Base, FAQs/Forum, 24/7 (Live rep), Email/Help Desk, Chat, Phone Support

GoFrugal product overview

Price starts from

7

/user

Per month

What is GoFrugal?

GOFRUGAL is a provider of Point of Sale (POS) billing software encompassing a range of retail, restaurant and distribution solutions for multiple industries. These include supermarket and groceries, hypermarket and departmental, pharmaceutical and healthcare, apparel and footwear, lifestyle, fashion, opticals, sports and games, spa and salon, electricals, books, stationary, hardware, sanitary and more. Each of the available business automation solutions is also paired with multiple mobile apps and cloud deployments, with the latter priced monthly and annually per node, per register.

Key benefits of using GoFrugal

• GOFRUGAL offers a range of POS billing software supporting single, multi-store and chain retailers requiring solutions spanning business intelligence, customer feedback, order taking & mobile POS.

• Available across 50+ countries, GOFRUGAL serves retail, catering, sales and distribution sectors, with its cloud-based solution benefiting from centralized, multi-device accessibility, automated backup and data syncing for online / offline operation.

• Key features include Sell Management for handling the full sales order process, Store Operations for barcode supported stock inventory tracking, automated purchase & reorder, plus promotional offer creation for running discount programs.

• Role-based security privileges are backed by bio-metric authentication options, while integrated reporting adds performance data visualizations and customizable report templates with custom fields.

• A selection of GOFRUGAL mobile apps include WhatsNow POS Owner's app available for iOS and Android, offering real time store reporting with notifications for sales, margins, bill edits, ageing stock alerts and daily business summaries.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
FAQs/Forum
24/7 (Live rep)
Email/Help Desk
Chat
Phone Support

Training options

Videos
Webinars
In Person
Documentation
Live Online

Not sure about GoFrugal? Compare it with a popular alternative

Starting from

7

/user

Per month

Free plan
Free trial
Pricing range

Starting from

325

Per month

Flat Rate

Free plan
Free trial
Pricing range
Ease of use
Value for money
Customer support
Ease of use
Value for money
Customer support
Why am I seeing this?

GoFrugal pricing information

Value for money

4.3

/5

198

Starting from

7

/user

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

GoFrugal features

Functionality

4.4

/5

198

Total features

171

32 categories

Most valued features by users

Inventory Management
Reporting & Statistics
Alerts/Notifications
Third-Party Integrations
Multi-Location
Order Management
Point of Sale (POS)
Reporting/Analytics

Functionality contenders

GoFrugal users reviews

Overall Rating

4.4

/5

198

Positive reviews

86

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.44/10
Rating distribution

5

4

3

2

1

126

45

12

4

11

Pros
This is just the beginning, pros also include good support from their assure care team and a timely resolution of of the reported issues in most of the cases.
The support of gofrugal is very good, we get our query resolved prompetly. And you keep introducing new features like cloud backup and mobile app is very good for business.
Security is the most important for a retail business and this product has solved the issue for us. Ease to us and they have the best support team.
Cons
The lack of a Garment Production Module in their software has indeed caused some discomfort over the years in my business.
Bad after sales customer support. The complicated way to generate a coupon and connect on call.
It promised me a picture to be added to the quotes which is pending and returning a damaged item or under warranty is a issue.

Overall rating contenders

AR
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Verified reviewer

Electrical/Electronic Manufacturing, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Gofrugal | A Truely POS

Reviewed 3 years ago

Gofrugal | A Truely POS, user friendly software

Pros

easy to use good customer support friendly behavior of tech support members Cheap in cost Inventory management E invoice feature is good and easy to use

Cons

no phone support, need edit option in transfer out screen but overall experience with this software is good for us !

Vendor response

Thank you for your feedback. Please raise your issues as tickets in myGofrugal app, our team will look into the issue and solve it on priority.

MW
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Muhamed W.

Apparel & Fashion, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

My Experience with Gofrugal

Reviewed a year ago

Gofrugal is everything the future needs to evolve especially in business. These people are so fast, they are so focused on supporting u right from the start to completion. Sriram gave me an immediate call, Suba was very and is supportive all the way she seems in command and in service at the same time.. , just like a business mother , and when it came to installations and technical related needs ,there's...

Pros

Its fast, meets almost all business needs. Its flexible. The Gofrugal team is very supportive. My team which i work with [sensitive content hidden] are doing a very great job

Cons

What can I say? Can i say something that does not exist?

jA
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junaise A.

Retail, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

Share this review:

genuine reviews

Reviewed 3 years ago

Your product is ok but service is pathetic

Pros

Reports and it’s a user friendly software

Cons

Customer service and support ia not getting on right time. None of our staff didn’t get an proper training from your side till now. If we have any doubts still we are connecting to chat. i requested many times to give proper training still no feedback from your side

Vendor response

Thank you for your review. We will get in touch with you to understand more in detail on how to improve our ratings

SK
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Swoyam K.

Retail, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Good Software with decent customer support for Retail Book Trade having a Mid Tier Pricing range

Reviewed 3 years ago

My overall experience with GoFrugal has been good over the years. but "Thank God", they stopped partnering with other local companies to sell their product in the market. At the time of installation 5 years back, it was a nightmare, their local vendor only knew how to install the product but not how to train us in moving our age old business procedures and techniques to the GoFrugal Platform. I was...

Pros

1. Ease of Use - The Menus and Navigation for billing are quite simple making it easy for even our support staff to jump in and help during peak hours. 2. Robust - We have been using RPOS 7 since the last 5 years and there has never been an SOS situation 3. Customer Support - During there initial years they were struggling in this aspect but since the last couple of years they have become better but there is room for improvement.

Cons

1. YouTube Videos are helpful to some extent but they don't update their help documents repository. 2. Most of the times when I contacted customer support there first suggestion will be please update to the latest build and hope this has been fixed, even after I have told them, I recently updated. 3. There are only a few knowledgeable customer support executives who immediately can figure out your issue and have the solution ready for you. For others they need to train more thoroughly. "I do not want to know the cause of my issue but the solution"

Vendor response

Thank you for your review. We will get in touch with you to understand more in detail on how to improve our ratings

AM
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Amal M.

Retail, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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A few suggestions that can benefit all your clients

Reviewed 3 years ago

Overall, I'd rate the experience a little above fair. I have shared a lot of suggestions and the discussions are not being taken very seriously. Some essential features are still needed in the software which can definitely make this one of the best software in the industry. Some existing features are not complete and they are blunt. They can be improved by taking direct suggestions from the customers'...

Pros

I like the many solutions that this software has to offer. A lot of the solutions that come along are really great and make the work easy. A lot of the common issues being faced in the FMCG retail sector are already addressed in the software. Also, I would like to appreciate the kind and respectful attitude of all the staff, especially, [SENSITIVE CONTENT HIDDEN]. However, improvements are needed in a lot of areas.

Cons

Yes. Definitely. There are a lot of features that can be updated and a lot of other modern features are to be included as well. 1. A lot many offer management scheme exists. But majority of them are useless for HQ customers having central pricing and offer management. As we have multiple outlets, we are unable to work out offers for our customers centrally. Most of the offers can be set only in...

Vendor response

Thank you for sparing your time and sharing the review. We definitely look into your feedback and work on it

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