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Kiosk Software with Interactive Content (2026)

Last updated: April 2026

Why is interactive content important for kiosk software users?

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

Interactive content enhances user engagement by allowing customers to interact directly with the display, access diverse media formats, and receive tailored information. It keeps users' attention and provides an immersive experience. Of the 39 reviewers who rated interactive content, 79% rated this feature as important or highly important.

Key features of kiosk software based on insights from 338 verified reviews

Payment Processing: Reviewers value multiple payment options and easy integration with Square, highlighting simplicity in self-service and offline mode need. 97% of reviewers rated this feature as important or highly important.
Remote Monitoring & Management: Users appreciate monitoring sales, inventory, and updating content remotely, enhancing operational efficiency from any location. 93% of reviewers rated this feature as important or highly important.
Remote Access/Control: Reviewers find remote access crucial for managing devices across various locations, enabling efficient content updates and troubleshooting. 93% of reviewers rated this feature as important or highly important.
Customizable User Interface: Users value the ability to tailor the interface to fit branding needs, enhancing user experience with customizable layouts and options. 83% of reviewers rated this feature as important or highly important.
Touch Screen: Reviewers highlight touch screen usability for interactive features, enhancing user engagement and simplifying navigation. 79% of reviewers rated this feature as important or highly important.
Alerts/Notifications: Users find alerts helpful for real-time updates on system status, inventory, and other critical notifications, ensuring timely actions. 59% of reviewers rated this feature as important or highly important.