I was handed a set of freestanding kiosks with Dell Min Desktops running Windows 7, and Sonic Acoustic Wave (SAW) touch screen overlays. Once the touch driver issue was resolved and Windows saw the screens as a pointing device, SiteKiosk was able to configure all of the settings one could hope for. In this configuration, each kiosk was configured separately and accessed content from a website, which was able to be locked down within SiteKiosk.
Backed by technical support team who is knowledgable of the features and limitations.
Some features and settings buried a few menus deep.
Likelihood to recommend: 10/10
Our organization has been utilizing SiteKiosk and SiteRemote software since around 2009. We build custom software for hundreds of Clients and integrate the SiteKiosk framework into many of our development projects. Pros: User-Friendly Configurations, Reporting (can be sent to email or phone,) Extensive Knowledge-base through online FAQ & Forums, Can serve as a framework for further customizations to take place, TONS of functions available. Cons: New version called "chromium" is still not quite where it should be with easy layout edits for graphics, text, or object manipulation. It takes a bit of code tweaking if you wish to place objects in specific spots not allowed through the template layout which is currently in place. I know they are working on this in their new version, so its more of a minor headache than an impediment when doing more involved work than the average consumer is using this software for. Overall Impression: 9/10 It handles a plethora of items including transactions, user reporting, website lock-downs, and serves as a platform to build more involved projects off of. Their customer service is spot-on, and their C-level executives are constantly engaged when it comes to improving customer experience and the functionality of the software. I would recommend this to anyone.
Not a slam-dunk solution. Unreasonable customer support.
For most use cases, it appears SiteKiosk would work well
SiteKiosk did not work properly with specific software we use it with. I spent the length of the trial attempting to troubleshoot the issues we had. After support failed to solve our issues, I was told that our free trial had elapsed and I could not receive a refund.
I'm sorry to hear about your experience and I am confident we can assist you. We offer a fully functional free evaluation version of SiteKiosk with no time limit to ensure SiteKiosk meets your requirements before your purchase. After the purchase of a license, you are eligible for a full refund within 30 days of your purchase date for any reason.
We only received one inquiry in our support forum from you but you did not follow-up on the response we posted to you on the same day. We did not receive other phone or email requests for support regarding this. We are happy to try to continue troubleshooting this issue with you. I recommend calling us to walk through troubleshooting your issue. We can be reached at (800) 916-7422. Since your request for a refund came in more than 30 days after your purchase date, what we can do is provide technical support for your issues.
Likelihood to recommend: 1/10
Locked down and configured touch-screen computer kiosks for use by the public
Worked with touch-screen kiosks connected to wifi. Was able to set security and deployment options easily.
Some features required customer support to fully understand, but the support was responsive and informative.
Likelihood to recommend: 9/10
SiteKiosk does a pretty good job of locking down necessary components. We use it to lock EVERYTHING down. To this end, in order to lock down all the aspects to meet our need, we need to manually modify the configuration XML files and create scripts. SireRemote does a nice job of monitoring. I find it a little counter intuitive, but after some experimenting it seems to be meeting most of my needs. I found the remote desktop component unusable, while I find the configuration distribution, job manager, and file sync very useful for managing a fleet of kiosks.
SiteKiosk is available on a perpetual license across four pricing plans, outlined below. It also offers a free trial.
SiteKiosk Basic: $149
SiteKiosk Plus: $200
SiteKiosk Non-Profit: $99
SiteKiosk Android: $99