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CallTools vs Readymode Comparison (2026)

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CallTools logo

CallTools

Readymode logo

Readymode

Overview

CallTools is an all-in-one call center solution offering an outbound power dialer & inbound call center with live agent monitoring, skill-based routing, & more. Unlimited Minutes on Predictive, Power, and Preview Dialer with Built-In Web Phone, CRM, and Dedicated In-House Support Team. Call us now!

Readymode is an all-in-one predictive dialer with dialing speeds that adjust to agent availability, DID reputation management, call cadencing, inbound/outbound channels, ACD, IVR, call recording, a live floor map of agents and reporting.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

239

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.8

156

5

4

3

2

1

137

12

6

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

4.6

145

5

4

3

2

1

109

25

6

2

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
89%
would recommend this app

Pros

“CallTools Support is topnotch.”
Verified reviewer profile picture

Jeremy C.

Exec VP of Operations

“We’ve also had a few small hiccups where we needed to reach out to support to get things sorted.”
EP

Elad P.

Manager

“It’s a decent option if dialing volume matters more than a polished experience.”
EP

Elad P.

Manager

Pros

“The automated dialing and CRM integration saved time and helped my team stay organized. While there were occasional challenges with system speed and customizing reports, the benefits outweighed the drawbacks.”
Verified reviewer profile picture

Jorge P.

Retention and upselling

“Call dispositions, notes, and recordings are stored neatly so follow-up and accountability are simple. Although there can be a learning curve with settings and routing, once configured properly, the system offers smooth call flow, clear reporting, and strong productivity for high-volume dialing.”
DP

David P.

CEO

“The predictive dialer works smoothly and helps me connect with more leads in less time by automatically dialing numbers and connecting me only when someone answers.”
RA

Rewan A.

Cold caller

Cons

“Now I would not recommend them to any potential client based on their limited support window, clunky software and delay in communication.”
Verified reviewer profile picture

Jason H.

OWNER

“No videos to with instructions, with clear instructions, for me I don’t like blogs and reading. ”
CA

Chanel A.

Realtor

“Clunky software with a complicated contact, campaign set up.”
Verified reviewer profile picture

Jason H.

OWNER

Cons

“Overall, it is a pricey option that offers great value for money if you run a massive call center, but it felt a bit clunky and overpowered for our smaller shopThe main issue is the daily frustration with small bugs and glitches.”
ED

Emon D.

Customer Relationship Officer

“I wish that ready mode came with an automatic callback for voicemails and when it comes to appointments they go in my files since when I make appointments for some reason they don't go into my files and I have to manually call back the voicemails I get, which if you set a lot of them is time consuming”
VK

Vincent K.

Insurance Agent

“However, my day-to-day experience was frequently hindered by annoying tech bugs and UI freezes that forced me to constantly refresh my browser.”
ED

Emon D.

Customer Relationship Officer

  • Vendor responds to reviews
  • Last review6 months ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features84
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Agent Interface
  • Alerts/Escalation
  • Alerts/Notifications
  • Answering Machine Detection
  • Auto-Dialer
  • Automated Routing
  • Automatic Call Distribution
  • Automatic Outbound Dialer
  • Blended Call Center
  • CRM
  • Calendar Management
  • Call Center Management
  • Call Conferencing
  • Call Disposition
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scheduling
  • Call Scripting
  • Call Tagging
  • Call Tracking
  • Call Tracking Metrics
  • Call Transfer
  • Call Whispering
  • Callback Scheduling
  • Caller ID
  • Campaign Management
  • Campaign Specific Caller ID
  • Chat/Messaging
  • Chatbot
  • Collaboration Tools
  • Compliance Management
  • Computer Telephony Integration
  • Contact Database
  • Contact Management
  • Conversion Tracking
  • Customer Database
  • Customer History
  • Customizable Fields
  • Customizable Reports
  • Dashboard
  • Data Import/Export
  • Data Management
  • Email Management
  • Email Templates
  • FCC Compliance
  • FTC Compliance
  • IVR
  • Inbound Call Center
  • Integrations Management
  • Interaction Tracking
  • Lead Capture
  • Lead Distribution
  • Lead Management
  • Lead Qualification
  • List Management
  • Live Chat
  • Manual Dialer
  • Mobile Access
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Online Voice Transmission
  • Outbound Call Center
  • Performance Management
  • Power Dialer
  • Predictive Dialer
  • Preview Dialer
  • Progressive Dialer
  • Queue Management
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Reporting
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • SIP Trunking
  • SMS Messaging
  • Task Management
  • Third-Party Integrations
  • Unified Communications
  • VoIP
  • VoIP Connection
  • Voice Mail
  • Total features75
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Agent Interface
  • Alerts/Escalation
  • Alerts/Notifications
  • Answering Machine Detection
  • Auto-Dialer
  • Automated Routing
  • Automatic Call Distribution
  • Automatic Outbound Dialer
  • Blended Call Center
  • CRM
  • Calendar Management
  • Call Center Management
  • Call Conferencing
  • Call Disposition
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scheduling
  • Call Scripting
  • Call Tagging
  • Call Tracking
  • Call Tracking Metrics
  • Call Transfer
  • Call Whispering
  • Callback Scheduling
  • Caller ID
  • Campaign Management
  • Campaign Specific Caller ID
  • Chat/Messaging
  • Chatbot
  • Collaboration Tools
  • Compliance Management
  • Computer Telephony Integration
  • Contact Database
  • Contact Management
  • Conversion Tracking
  • Customer Database
  • Customer History
  • Customizable Fields
  • Customizable Reports
  • Dashboard
  • Data Import/Export
  • Data Management
  • Email Management
  • Email Templates
  • FCC Compliance
  • FTC Compliance
  • IVR
  • Inbound Call Center
  • Integrations Management
  • Interaction Tracking
  • Lead Capture
  • Lead Distribution
  • Lead Management
  • Lead Qualification
  • List Management
  • Live Chat
  • Manual Dialer
  • Mobile Access
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Online Voice Transmission
  • Outbound Call Center
  • Performance Management
  • Power Dialer
  • Predictive Dialer
  • Preview Dialer
  • Progressive Dialer
  • Queue Management
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Reporting
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • SIP Trunking
  • SMS Messaging
  • Task Management
  • Third-Party Integrations
  • Unified Communications
  • VoIP
  • VoIP Connection
  • Voice Mail

Integrations

  • Total integrations29
  • 3CLogic
  • ActiveCampaign
  • Adobe Commerce
  • Agile CRM
  • Avaya Experience Platform
  • Balto
  • BirdDog Software
  • ClickFunnels
  • ClickSend
  • ConvergeHub
  • Google Calendar
  • Google Maps
  • HighLevel
  • HubSpot CRM
  • HubSpot Marketing Hub
  • HubSpot Sales Hub
  • HubSpot Service Hub
  • Invoca
  • Keap
  • Lead Sherpa
  • LeadSquared
  • LeadsPedia
  • NetSuite
  • Pipedrive
  • Podio
  • Quickbase
  • SPOTIO
  • Salesforce Platform
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Velocify
  • Velocity
  • Zapier
  • Zendesk Suite
  • Zoho CRM
  • monday AI Work Platform
  • Total integrations13
  • 3CLogic
  • ActiveCampaign
  • Adobe Commerce
  • Agile CRM
  • Avaya Experience Platform
  • Balto
  • BirdDog Software
  • ClickFunnels
  • ClickSend
  • ConvergeHub
  • Google Calendar
  • Google Maps
  • HighLevel
  • HubSpot CRM
  • HubSpot Marketing Hub
  • HubSpot Sales Hub
  • HubSpot Service Hub
  • Invoca
  • Keap
  • Lead Sherpa
  • LeadSquared
  • LeadsPedia
  • NetSuite
  • Pipedrive
  • Podio
  • Quickbase
  • SPOTIO
  • Salesforce Platform
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Velocify
  • Velocity
  • Zapier
  • Zendesk Suite
  • Zoho CRM
  • monday AI Work Platform