CallTools vs Readymode

Five9

Aircall

VICIdial

RingCX

CallRail

Inside Sales Box

Compare CallTools and Readymode based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

RingCentral RingCX: AI-powered, omnichannel contact center with unified communications. Simplify customer experiences effortlessly.

Aircall is a cloud-based phone system that empowers your teams with meaningful conversations. Set up your phone system in minutes, smartly integrate it into your workflows and enrich your conversations with insightful data. Aircall, your phone system re-invented.

CallRail helps 200,000+ businesses turn more leads into better customers. Our software delivers real-time insights that help our customers market with confidence.

CallTools is an all-in-one call center solution offering an outbound power dialer & inbound call center with live agent monitoring, skill-based routing, & more. Unlimited Minutes on Predictive, Power, and Preview Dialer with Built-In Web Phone, CRM, and Dedicated In-House Support Team. Call us!

Access Controls/Permissions

Activity Dashboard

Activity Tracking

Alerts/Escalation

Alerts/Notifications

Answering Machine Detection

Auto-Dialer

Automated Routing

Automatic Call Distribution

Automatic Outbound Dialer

Blended Call Center

Calendar Management

Call Center Management

Call Conferencing

Call Disposition

Call List Management

Call Logging

Call Monitoring

Call Queues

Call Recording

Call Reporting

Call Routing

Call Scheduling

Call Scripting

Call Tracking

Call Transfer

Call Whispering

Callback Scheduling

Caller ID

Campaign Management

Chat/Messaging

Compliance Management

Computer Telephony Integration

Contact Database

Contact Management

Customer Database

Customizable Fields

Customizable Reports

Dashboard

Data Import/Export

Data Management

Email Templates

FCC Compliance

FTC Compliance

Inbound Call Center

Integrations Management

Interaction Tracking

Lead Capture

Lead Distribution

Lead Management

Lead Qualification

List Management

Live Chat

Manual Dialer

Mobile Access

Monitoring

Multi-Campaign

Multi-Channel Communication

Online Voice Transmission

Outbound Call Center

Performance Management

Power Dialer

Predictive Dialer

Preview Dialer

Progressive Dialer

Queue Management

Real-Time Analytics

Real-Time Data

Real-Time Monitoring

Real-Time Reporting

Reminders

Reporting & Statistics

Reporting/Analytics

SIP Trunking

SMS Messaging

Third-Party Integrations

Unified Communications

Voice Mail

VoIP

VoIP Connection

CallTools

Web-based

Windows

I loved how easy it was to integrate everything with our CRM. Sensitive content hidden] was also amazing as a POC.

Partner

Agents love it because it is so easy to use. The reliability of being available with very limited downtime is another huge factor that we liked about the software.

Vice President

Easy to use, great support, super functional. The CRM component is good and they have a Big Purple Dot integration which is good for us.

President

All the cool features and ease of use for the price. The software is great and reliable.

Founder, President & CEO

Sean in Customer Service was absolutely fantastic and got me setup immediately. Everyone in Customer Service is extremely responsive and helpful as well as polite and kind.

By far the best Predictive Dialer and Best Value - Thrilled with the System and Customer Service.

National Marketing Consultant

It is far better than Five 9. Again, cust support and his team are very quick to respond in a very polite, positive and professional manner.

Head of Operations

My experience with Calltools has been great. The support has been solid as well.

Really weird, it does not happen on all contacts and customer service has been telling me for 2 months that their engineers are going to fix it.

Five9 is the only technology comparison but at a fraction of the cost with similar or better reliability with virtually no downtime experienced in over two years with my company.

The customization of dispositions and lead generation organization. And these are just some of the many benefits we've experienced with CallTools.

Owner

Rep always has my back whenever I have tech issues or anything else. I would definitely recommend the system to anyone as it is easy to use and gets you results.

The line clarity experienced is unmatched on phone calls.

Insurance Agent

Really enjoy just having to wait to be connected and not have to manually dial.

Sales

Every problem we ran into was handled right away.

Customer Service Representative

Predictive Dialer is a feature laden program, which enables our outreach team to get in touch with prospective customers in an effective manner.

Some areas of the software were initially difficult to navigate but considering there are over 100 different tabs and areas of the software this was to be expected.

Marketing and business development

If only one agent, click to call is preferable than automated. Next call wait time can take long if automated on one agent logged in thus time is not maximized and optimized.

CallTools screenshot: Agents can easily join outbound dialing campaigns and inbound call queues all in once place.

CallTools screenshot: The contact view provides agents with the full functionality of a CRM. Email, SMS, scripts, notes, event calendars and a complete history are available.

CallTools screenshot: Agents can interact through SMS with templates or manually with a full history kept on each record.

Freelancers

Large Enterprises

Mid Size Business

Non Profit

Public Administrations

Small Business

VICIdial is an open source call center solution with outbound predictive dialing and features for handling inbound or manual calls as well as email and web chat

Five9 is a contact center and call centre solution powered by artificial intelligence. The cloud-based solution provides omni-channel tools including inbound and outbound call management, predictive dialer, progressive dialer, chat, social customer service, automatic call distribution (ACD) and more

InsideSalesBox is an all-in-one inside sales software to help business of any size accelerate their sales processes and consistently deliver predictable revenue

Readymode is an all-in-one predictive dialer with dialing speeds that adjust to agent availability, DID reputation management, call cadencing, inbound/outbound channels, ACD, IVR, call recording, a live floor map of agents and reporting. 

Agent Interface

Call Tagging

Call Tracking Metrics

Chatbot

Collaboration Tools

Conversion Tracking

Customer History

Email Management

Task Management

Readymode

Appointment Setter

I love readymode cuz is really easy to use and is fast, the customer service is good too, very happy with you.

Overall, ReadyMode is great for what we're doing in our business. I like that the platform is very simple and easy to use while offering all the customization and features that's necessary.

The support is the greatest thing by far, my account executive in particular was outstanding and very very helpful. Thanks again  [sensitive content hidden]i.

Marketing Manager

I love how easy this platform is to integrate for 3rd party lead posting, how easy it is to purchase and replace DIDs, and I love how easy it is to create and Inbound IVR.

Their handling of the problems has been very poor, pathetic would be the appropriate term. It's the 7th ACD I deployed, the worst of all.

Call Center Manager

It's very friendly user good dialer for cold callers and closers useful for any beginner to work on it.

IT Manager

The best part about XenCALL is the ease of use for the managers and the dialers. The interface is extremely simple and easy to navigate for new users.

Manager Operator

Amazing pretty much across the board. Product works as intended very well and support is helpful.

Fantastic simple and user friendly dialer that is actually beyond sound regarding the phone call itself.

Developer

The customer support is extremely helpful too (online over the phone and over text). I can always reach somebody over the phone support to resolve any bugs and issues.

The dialer tracks everything perfectly from the call recordings to KPIs, etc. It is so much better than previous dialers I used.

Extremely Difficult to Use and Poor Customer Service.

Overall I am extremely pleased with Readymode dialer and everything that I have gotten from it and still get. I manage several cold callers on it and have produced so much money in leads from it.

telemarketer 

Sometimes the software will get stuck on disposition, or other times it will not load customer info when a call comes in.

The technical and customer support is amazing. Someone is usually available to chat with on the phone within a reasonable amount of time, no waiting for 45 minutes just to get connected.

Business Development and Growth

Xen call really hits the sweet spot when you consider call volume per cost.

It's a tad awkward for a solopreneur, but you can get there. Sign in as a Manager on one Chrome instance and Incognito as the agent on another.

CEO and Founder

Call Dialer,ease of use and the tools and reporting for agents,productivity,and integrations for third party tools.

CallTools vs Readymode Comparison (2026)

CallTools

Readymode

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives