FriedmanU Reviews - Pros & Cons, Ratings & more

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FriedmanU specializes in delivering highly effective sales and management training for front-line/last mile workers in the retail industry.

FriedmanU

Android

Web-based

Windows

Associate

It was a good course and I feel like I learned a lot. Friedman U specifically has good user interface and is easy to navigate and understand.

General Manager 

It has been so pleasant and the support team has been so helpful with any and all questions during our processes of setting up and afterwards.

Franchise Business Advisor

Overall experience has been great. The team is very helpful and responsive to inquiries and support.

The training courses are relevant and easy to understand as well as provide good knowledge check support throughout to highlight important concepts.

General Manager

As a business owner it is great to be able to track the progress of new employees and managers as the progress through the training.

Easy and the content it very useful, as a retail professional it was a great tool for me and my team.

Lack of shortcuts for basic processes (user passwords/course enrollment). Manual course enrollment is cumbersome.

Pawnbroker

There was sort of extra stuff in the beginning that to me was confusing in comparison to the test it gave me about everything.

Possible the only negative point I can mention is the time zone difference as we are in South Africa. However that said support always responds promptly and we work around it.

Sometimes the quizzes didn't feel fair sometimes, and I dislike questions that are along the lines of selecting "every correct answer" instead of a set multiple choice.

SAP SuccessFactors HXM Suite

It really shifted the way I think about selling and connecting with customers. I realized how important it is to stay engaged and proactive, while also building trust with clients. The tools I’ve gained have not only boosted my sales and confidence, but they’ve also helped me develop stronger, more lasting relationships. I now feel more prepared to close deals and keep customers happy.

Shifting my Sales Approach

fantastic! I feel very prepared in my new role thanks to FriedmanU.

Novice to Expert

My overall experience is great because I learned things I didn't expect to learn and I am actually excited to have new strategies.

Great Program

It's been great!  I've watched it many times and I still learn something new each time.

Friedman for the Win!

Great Source for Educational Courses

its been good. I have been working on the first lesson and its been good

Friedman Review

Thank you for your review and for trusting FriedmanU over the years. We're thrilled to continue supporting your growth and success!

Amazing Retail training 

So far, FriedmanU has been a useful tool with management operations.

FriedmanU for YOU

It has been ok to maintain but not easy when it comes to course, response times, etc as mentioned above. 

Feedback of FriedmanU

For the most part it's positive. Coming back to the breakdown of each step in the selling process. Just wish the UI was better

The resources available are bogged down by redundant screens and faulty apps

Overall a great training program, shows a different view of every day customers 

Great Training

Our experience overall has been very positive. Everyone is very reactive to request and always willing to help in any way they can. The program itself has helped us to take things to the next level and we are getting ready to go even higher. There is always a next level that you can strive for with FriedmanU

Sales Manager

Amazing training to increase sales. There is no other company we’ve found that as effectively explains the hows and whys of selling. We’ve been in business for over 50 years and this company is truly an asset to any retail business. 

Motivating Sales Associates with Whys and Hows

As I mentioned above, our company has been working with Friedman for over 15 years. Not only is our Rep, [sensitive content hidden], the best partner, but the Friedman trainers are top-notch. We have participated in live training events as well as use their online platform daily. It is easy to use with great reporting information. I highly requested to any organization that is looking to level up their salesmanship.

Highly recommended for retail sales force.

A great tool

Hello Ishan, we appreciate your review. For us, providing a great experience to our users is a fundamental part of our service. We try to provide help so that collaborators use and get the most out of their platform.

It has been so pleasant and the support team has been so helpful with any and all questions during our processes of setting up and afterwards. 

Bellagio Jewellers Review - Excellent Learning Tool 

Hello Christine, thank you for your comments. We appreciate you like the platform so much. We will work to provide you with the best service in the shortest possible time.

FriedmanU has allowed our company to go to the next level in terms of training & educating staff.   Previously we were just providing sales training videos and workbooks,  but now with our custom portal we can track progress for each district, store, or individual.  All of the results are available through the custom portal.  Previously, our training materials/videos were scattered over many different forums, but now available through one centralized location. 

FriedmanU Custom Portal

Hello Henry, thank you for your comments, they undoubtedly motivate us and encourage us to continue working to provide an excellent service, but above all, continue listening to the needs of our customers.

Satisfactoria y muy practica para empezar

Gracias por lo brindado

Thank you for what you have provided

Buena. Me agrada y práctica para usar como usuario y administrador. Siempre atentos para atender a los superadmin

Calidad y acompañamiento 

Quality and support

Ha sido excelente, hemos tenido más estructura como equipo y por ende mejores prácticas 

Buen servicio al cliente

Good customer service

Nosotros somos una empresa con mas de 35 domicilios, entre tiendas, oficinas y almacenes. Adicional con la pandemia, algunos compañeros se encuentran trabajando desde casa, por lo cual fue una gran decisión la de haber elegido esta herramienta aun antes de la pandemia, ya que soluciona los problemas de distancias, y se ha vuelto la primer opción en capacitación. 
Por el lado de herramientas de ventas, además del método comercial, nosotros le ingresamos cursos propios de producto, por lo que hacemos llegar el detalle de cada nuevo articulo de venta al vendedor, previo incluso a que el producto sea colocado en piso de venta, por medio de nuestros cursos propios de producto. 

Tamarindo con Friedman

Tamarind with Friedman

Hola Martha, estamos felices de leer que nuestra plataforma te encanta, seguiremos trabajando para brindar la mejor experiencia en uso y capacitación. Tomaremos en cuenta tu comentario sobre los recursos visuales.

Nos ha sido muy útil, hemos resuelto varios problemas a través de la plataforma, la atención del techcoach es buena.

Review

Hi Kevin, thank you for your comments. We are working to improve our users' experience in future updates. Soon we will announce it, without a doubt your comments will help us a lot.

Gracias a la implementación de la plataforma en nuestra empresa, la fuerza de ventas tuvo muchos logros, lo que han contribuido a que tengan un mejor salario, se sienten más seguros al momento de ofrecer nuestros productos y poder desarrollarse con mucha facilidad.

La plataforma nos ayuda a estar comunicados con las tiendas que se encuentran en provincia lo que les ayuda a tener las mismas oportunidades que las tiendas de CDMX.

Realmente estamos muy contentos con el apoyo que nos brindan y creo que todo esto no lo podría haber logrado sin mi Coach, Jessi ha sido una pieza fundamental para el desarrollo y crecimiento de la plataforma de MEDICAL CENTER, por lo que le agradezco su paciencia y tolerancia para capacitarme.

En general gracias Friedman por el apoyo que nos han brindado a lo largo de tantos años de relación laboral.

Medical Center

Hola Laura, agradecemos mucho tu comentario, estamos felices de continuar trabajando con Medical Center durante estos 11 años. Nos comprometemos a seguir mejorando para que nuestra plataforma, nuestras soluciones y la atención de nuestros Tech Coaches sean siempre impecables. 
Saludos de parte de todo el equipo Friedman.

Ha sido satisfactoria. Es una plataforma muy versatil y sin lugar a duda nos ha ayudo en la implementación de la estrategía de capacitación de los ultimos tres años.

Mi experiencia con la plataforma FU

My experience with the FU platform

Hola Diego, gracias por tu reseña, la experiencia de nuestros usuarios es lo más importante para nosotros. Continuaremos ofreciendo más canales de comunicación informar sobre el alcance de la plataforma.

En general, estoy muy satisfecho con este servicio: La atención que han dado me ha ayudado a arreglar ciertos desperfectos en mi página y cuento con una plétora de herramientas con las que hacer cursos de formación de forma fácil, funcional y eficiente.

Es un software muy competitivo y funcional

It is a very competitive and functional software

Hola Carlos, gracias por tu reseña, estamos felices de que se te facilite la creación de cursos y la administración de la plataforma. Trabajaremos para mejorar aún más las capacidades de conectividad de la plataforma.

FriedmanU Reviews

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48 reviews