Wingmate vs Bigin by Zoho CRM

Zoho CRM

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monday CRM

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Compare Wingmate and Bigin by Zoho CRM based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

HubSpot CRM

HubSpot CRM is a lead management solution that helps businesses with recording calls, logging emails and managing customer data. It has been designed from the ground up and is ready to eliminate manual work and actually help sales teams. It was built ready for the modern world to help users get running and start selling.

Salesforce Sales Cloud

Salesforce Sales Cloud is a cloud-based Customer Relationship Management (CRM) application from Salesforce. The platform combines human sales professionals with AI-powered automation, data, and intelligence. This integrated solution is designed to help businesses of all sizes and industries.

Zoho CRM is a cloud-based customer relationship management (CRM) solution that helps businesses of all sizes close deals smarter, better and faster. The solution lets businesses reach customers through every channel, including telephone, email, social media, and live chat.

Wingmate helps businesses to incentivize field service staff to gather important customer intelligence, sales leads, competitive insights, prospects, and more.

A/B Testing

Accounting Integration

Activity Dashboard

Activity Tracking

Alerts/Notifications

Appointment Management

Asset Tracking

Automated Scheduling

Calendar Management

Calendar/Reminder System

Calendar Sync

Campaign Analytics

Campaign Management

Campaign Planning

Campaign Segmentation

Chat/Messaging

Client Management

Client Portal

Client Tracking

Collaboration Tools

Communication Management

Contact Database

Contact Management

Conversion Tracking

Customer Database

Customer History

Customer Segmentation

Customizable Branding

Customizable Fields

Customizable Forms

Customizable Reports

Customizable Templates

Dashboard

Data Extraction

Data Import/Export

Deal Management

Dispatch Management

Document Management

Document Storage

Drag & Drop

Email Management

Email Tracking

Engagement Tracking

Financial Management

For AEC Industry

Forecasting

For iPad Devices

For Locksmiths

For Mac Devices

Forms Management

For Plumbing Industry

For Sales Teams/Organizations

For Small Businesses

For Startups

Historical Reporting

Interaction Tracking

Inventory Management

Job Management

Job Tracking

Landing Pages/Web Forms

Lead Capture

Lead Distribution

Lead Engagement

Lead Generation

Lead Management

Lead Notifications

Lead Nurturing

Lead Qualification

Lead Segmentation

Lead Verification/Validation

Live Chat

Location Tracking

Maintenance Scheduling

Mobile Access

Mobile App

Monitoring

Multi-Campaign

Multi-Location

Online Forms

Opportunity Management

Payment Collection in the Field

Performance Metrics

Pipeline Management

Preventive Maintenance

Prospecting Tools

Quotes/Estimates

Real-Time Data

Real-Time Notifications

Real-Time Reporting

Real-Time Updates

Records Management

Referral Tracking

Relationship Tracking

Reminders

Reporting/Analytics

Reporting & Statistics

Routing

Proprietary

Wingmate

Web-based

iPhone

Android

iPad

Windows

Linux

Chromebook

Basic

Owner

Wingmate is a robust tool for lead management and helps my team operate at the top of our game.  

Office Administrator

Our account manager has also been amazing throughout the proces, he is very responsive and helpful with any questions, which has made a big difference in getting everything set up correctly and making the experience a positive one.

The filter options and how you can save different filters is a huge benefit.

Overall, Wingmate has made tracking sales reps very easy and has improved visibility into day-to-day activities.

Improves accountability by ensuring reps are logging interactions and staying on top of follow-ups.

Territory Manager

At times, I've used the Wingmate Mobile App in rural areas and sometimes I had to duplicate my activities because my initial activity wouldn't register.  

It’s been effective for keeping things organized and ensuring accountability across the team.

Accounts Manager

We were able to have weekly meetings and really dig into where we were successful and where we needed more focus.

It was there to gather client information & leave activities after each sales call.

Wingmate support is always available and ready to optimize.  

Simple, visually appealing CRM with a clean layout.

Sales Operations Analyst

Sales Representative

User friendly, organized, everything I need is right here on my phone.

Chief Operations Officer

Of course, when we decided that this was not something we were willing to pursue at the time with the level of dedication and fervor it would require to be worth the expense, we reached out and requested cancellation of services.

Director of Growth and Culture

Unable to attribute lead activity to a specific contact.

The data import into the system saved us much time.

Doesn't have all the bells and whistles I might want and I can't always get all the reports I want or dashboards as easily or quickly

There are many similar services, many better, some worse. But customer service/relationships can often mean more than price, and this is one relationship we'd like to have no further part of.

Full transparency - the member of management who initiated this partnership was passionate in the beginning but struggled with getting buy-in from the intended users.

You can, of course, refuse to agree to the Terms of Service and quit but "the contract is the contract".

Unfortunately, for us, the original commitment had apparently auto renewed not once, but twice, the previous renewal being only two months prior.

Also, internally, Wingmate didn't "talk" to the other software we use.

Public Sector and Major Account Coordinator

The initial training was very detailed and the training staff were amazing!

Truck Operations Manager

It's very easy to use and comes with great support!

The customer service has been great, no complaints.

Office Manager

It was helpful in management of relationships and easy to track

After a very short period of time, passion waned and this product was "put on the shelf" though continued to be paid for.

Approximately two years later, the original member of our team who set this up having departed the company, we took another look.

An intuitive UI, very polished and well put together.

Sales

I would like a funnels for sales won broken down by month as well as proposal with estimated start month  I would like to put service level by qty and how often serviced

inside sales rep

all the notes and information needed is all in one nice software that allows us (sales team) to connect with new customer through drivers (whom we generally dont often see as they work from different hubs)

Operations Manager

Also, the different tabs at the top within the app do not display leads properly unless you close the app then reopen.

Inside Sales and Marketing

Doesn't seem to be overly robust, but I'm still learning the software, so that opinion may change

It's nice that our delivery drivers can snap pictures of leads for us who then get qualified.

Operator of mobile compaction 

Courrier

The capacity to talk with the seller for the business i deliver

So far it has been good in a short amount of time.

Supervisor

The software is easy to navigate and ensures the correct information is submitted.

Sales Manager

Willing to make improvements on the fly that allow for more ease of use from the user.

So far I find it easy to use, but get the feeling it's still in the earlier stages of development. Once they get a few bugs worked out, it will have greater potential.

Business Development

Easy to use software with all the required fields for data entry.

Firstly, the task reminders, this really keeps you on track.

I haven't found any gaps or missing features.

ESO Tech Support

Get paid for generating sales for company

It's easy to capture what you need quickly while out & about.

Accounting

Follow ups as by email as I am not in Sales.  

Team Collaboration

Sales Process

Customer Support

Ease of Use

Improvement and Development

Contract and Cancellation

Mobile and Desktop Access

Address and Location

User Interface

Large Enterprises

Small Business

Mid-size Business

Freelancers

Bigin is a pipeline-centric CRM that helps small businesses move away from spreadsheets and get started with a CRM system for their business easily.

Wingmate vs Bigin by Zoho CRM Comparison (2026)

Wingmate

Bigin by Zoho CRM

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives