HubSpot CRM vs FreeAgent CRM Comparison

Practical software for CRM management. It is very easy to use and there isn't a huge learning curve for new users switching from another software.

Not as good as Zoho CRM for cost. Zoho CRM includes more options and more complete CRM tools.

The best part is it's ease of use and set up. Easy to sell to customers because HubSpot CRM is free.

Difficult to see that it is a full crm compared to Salesforce . Customers can't really understand that a free crm can be a full crm

The functionality of HubSpot CRM is excellent and allows our team to filter, sort, and generate prospecting lists fast so that we can get through more contacts per day! Mobile access is a huge benefit!

HubSpot CRM is the best CRM we've used in years, you can't find anything you don't like!

This CRM does Everything, from tracking emails, to keeping all the contacts for one company, as well as keeping track of every phone call and email that is sent to a potential client

There is a lot contained in this CRM, it takes some time to learn and mast the use of this CRM

HubSpot is born out of the inbound methodology, a highly effective approach to lead generation. They have built an end-to-end marketing and sales platform based on that methodology. Nobody else comes close. I trust them immensely to continue to innovate along that mission.

SMS in the CRM, android CRM app has limited functionality, not a fan of the wait time between product announcements and rollout

Captación de clientes mediante de una lading Page de formulario

Precio demasiado elevado comparado con otros CRM

Helps you and your organization: Organize Your Leads Segment Your Leads Add Actionable Items Ect...

I can't think of any cons to using this software, Honestly, I think the only reasons people use paid CRMs would be for niche website integration and higher levels of reporting.

Easy and practical. Very good when it comes to follow up with tasks and call customers

nothing to complain about about hubsport CRM

We find the interface to be amazingly user friendly and their constant advice really helpful

Nothing. It provides the whole CRM package

Easy to navigate for the most part, able to search contact by e-mail, phone number, and name

Communication between CRM system and ticketing software

It has all the CRM features that you need and expect from CRM software.

The cost is higher than many other CRM solutions. It is not that intuitive.

Free Storage, workflow, landing pages, and a very nice dashboard system to use easily.

Landing pages and free big data storage.

When a free software is as good as or better than the paid versions out on the market then you definitely have a winner. I was trying to keep up with prospects on a spreadsheet and it was a pain. Hubspot CRM makes it easy for me to organize all of my prospects and keeps up with all of my touch points during the marketing process. What a change over that spreadsheet!

I don't have any complaints about Hubspot CRM.

Managing high-volume sales pipeline is much simpler than salesforce.

CRM lead management can feel clunky to navigate.

Strong ecommerce analytics. Marketing tools were very strong. Account rep did a good job understanding my business before our meeting.

Not a true CRM. The software lacked some enhanced CRM tools that we were looking to implement. More marketing focused than true sales management tool.

Hubspot CRM is really intuitive. The interface is really easy for users and adminstrators! You have so many capabilities within the platform to manage contacts, generate leads, track sales, etc. It's a great platform for any SMB

I wish our sales team used the platform more

There are lots of features like lead capturing, data analytics and reports, Sales funnel, Sales Insights and Forecasting. I personally like the ready made templates for the replies which is available in the CRM for quick reach. Also, able to communicate within the CRM & Docusign is the top notch feature.

One of the best CRM available as SaaS Solution but it's bit pricy compare to other CRM available. Looking to the features, this can be overlooked.

HubSpot CRM is incredibly easy to use and seamlessly connects with third party apps, though I'd also recommend the HubSport marketing platform. My team is able to track and link everything they need throughout the sales process.

HubSpot CRM lacks some helpful customization options such as a merge tool and search filters to limit information displayed to relevant fields.

Puedo vincular mi cuenta de Facebook directamente en los formularios, asi tengo una mayor orden de los clientes

Es para gente que cuenta con conocimientos en CRM

Gets customer details in an organized manner

The paid plan not cost friendly and some features could be added to the free

Its functionality and integrations are really great

It's a bit pricy for just a CRM platform

Hubspot CRM is very useful and powerful tool for customer engagement and lead management This CRM will help you manage and track the leads and account Reminder enable to work on the lead helps in closure

No issues with this hubspot CRM as of now

- The price - The support available online - The ease of use - The split between marketing and sales

No cons were added to this review

I like most is their support and lots of documentation/training

some fields in the CRM are not intuitively linked

Lead management format is very cool and effective where we don't need to segregate leads manually the best filters given and custom filters are best.

Big cons is subscription its a higher end of the CRM what we feel like the local CRM is good but not the best as HUB is

The customer service I received from Maria Lopez was fantastic. Her knowledge of their CRM, understanding my business needs, and merging the two together was superb! She went above and beyond, exceeding my expectations which really showed me that both she and FreeAgent CRM appreciates my business.

FreeAgent CRM isn't the cheapest CRM system out there, but they certainly make it worth every penny with their level of customer service, dedication and support.

FreeAgent’s out-of-the-box integrations (email, phone, and calendar) centralize everything into one place. My team loves using it, it makes them more productive, and as a result I have the visibility I need across all our prospects and customers. As we grow, our teams and processes will change and I refuse to re-implement another CRM in 12-months time. FreeAgent’s platform can manage my existing use case, and we’ve already roadmapped other areas to consolidate onto their platform.

Nothing major. I do wish FreeAgent was around when I created my 1st startup years ago, but I don’t hold that against them.

Service is really good. I got full help from the CRM team. The reps are really good at software knowledge

No software can be perfect as everyone will have some cons. But I could not many with this. I hope it will go well.

Is cheap. The team is fantastic. They explained all. I love it that you are in Jalisco. I trust that your crm would do more

You don't offered the principal problems with the companies. For example: send test mailings, send more 30 emails for campaign. Your integrations are not direct with other products

The data management and how it plays in to reporting the data is amazing! The previous CRM software we used was amateur compared to what FreeAgent offers!

The only thing I can see so far as a downfall is the need to know Java script to be able to add certain features/filters. Thankfully the team is super helpful and more than willing to add these additional features for us!

Choosing FreeAgent CRM is the best decision I made this year. They have worked with me to make their CRM the exact fit I needed for a growing franchise. I have never worked with another company that is so responsive to my requests and needs. Every day I am amazed at how willing they are to make improvements to meet my needs and their team always teaches me how I can personalize the program to our unique circumstances. They take the time to understand my need and then go to work to find a solution.

I love the product so much that this is difficult for me to answer, but the two things I am hoping to someday have is a #hashtag feature for being able to search activities by topics and to someday be able to have texting also documented in the system. (I think I just thought of how this can be done simply!)! And another request is born....

After an extensive review of potential CRM solutions to fit the needs of our admissions and recruitment team, we decided on FreeAgentCRM because of the flexibility to integrate with other solutions we were already using and how well it tracks the various interactions we have with a prospective student and applicants.

Our biggest requirement was that the CRM integrate with our existing Student Information System, and while the integration has taken longer than anticipated (by no fault of FreeAgentCRM or its team) we are on track to be fully implemented in time to test and prepare for the upcoming semester and open enrollment period. The FreeAgent CRM team have been extremely understanding and accommodating to the multiple hurdles we've encountered with trying to integrate to a complex system with minimal API documentation.

I love the flexibility of this CRM and how 99% of the program can be customized. The online help is brilliant and actually live . The agents are patient , prompt, responsive and understanding.

I cant complain about anything particular.

I like the interface, its very appealing visually speaking. Usability is very good. I like the fact that you can do so many integrations like Mail chimp and Zapier.

It does not allow to integrate power dialers. The integration process is time consuming, but I guess is worth it if you want an end product that works with your workflows.