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Construction CRM Software

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Jobber logo
4.5
733

Quoting, scheduling, & invoicing for home service businesses

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.3
    Ease of use
    4.5
    Features
    4.2
    Customer support
    4.5
Pros and Cons from Jobber users   
avatar
+15
Jobber is fairly easy to use once you've had it for a while. They payment integrations are fantastic and the workflow from quote to job completion is great as well.
They are in Canada and the delay on their phone system is frustrating. I got dropped 2x and asked the guy to call me back from his cell phone and he said he wouldn’t.
Very easy to use and was very simple and makes time management more effective. Was great in keeping up with clients and schedules.
The mapping system is TERRIBLE AND IT only allows you to reset the route two times a day.
I like how easy it is to store all my appointments and photos and everything all in one place. It is easy for all my coworkers to share also.
Is technology costly or something. It is MAPPING and we may need to do it more than twice.
The customer service is excellent they got your back and always available to assist right away. Very Happy with Jobber team.
All 10 clients are billed except one and they can’t figure out why. Driving me and my bookkeeper crazy.
I love the features, the price breakdowns are very detailed you know exactly what you’re getting for what you pay for. I love that you get more bang for your buck.
I really enjoyed the ability to access documents digitally pertaining to the job anywhere you go. Also being able to clock in and clock out.
Jobber solved all of those issues for me and saved my company.
It assigns and tracks all work requests, quotes, jobs and tasks. It also does our invoicing and passes data nicely to Quickbooks for great financial reporting.
How amazingly easy was to implement. This was so refreshing, so easy.
With constant updates and an open API, this field service is very robust for any user. Jobber is the future of this industry.
The Chat support rocks and the marketing and sales team is absolutely wonderful. I wish I switched to Jobber months ago.
This software was easy to maneuver and very simplistic.
We started with the free trial while I set up the new app and tried to sell the owner on why it was worth the cost.
Jobber is extremely easy to use once you take the time to set up right.
Jobber is fairly easy to use once you've had it for a while. They payment integrations are fantastic and the workflow from quote to job completion is great as well.
They are in Canada and the delay on their phone system is frustrating. I got dropped 2x and asked the guy to call me back from his cell phone and he said he wouldn’t.
Very easy to use and was very simple and makes time management more effective. Was great in keeping up with clients and schedules.
The mapping system is TERRIBLE AND IT only allows you to reset the route two times a day.
I like how easy it is to store all my appointments and photos and everything all in one place. It is easy for all my coworkers to share also.
Is technology costly or something. It is MAPPING and we may need to do it more than twice.
The customer service is excellent they got your back and always available to assist right away. Very Happy with Jobber team.
All 10 clients are billed except one and they can’t figure out why. Driving me and my bookkeeper crazy.
I love the features, the price breakdowns are very detailed you know exactly what you’re getting for what you pay for. I love that you get more bang for your buck.
I really enjoyed the ability to access documents digitally pertaining to the job anywhere you go. Also being able to clock in and clock out.
Jobber solved all of those issues for me and saved my company.
It assigns and tracks all work requests, quotes, jobs and tasks. It also does our invoicing and passes data nicely to Quickbooks for great financial reporting.
How amazingly easy was to implement. This was so refreshing, so easy.
With constant updates and an open API, this field service is very robust for any user. Jobber is the future of this industry.
The Chat support rocks and the marketing and sales team is absolutely wonderful. I wish I switched to Jobber months ago.
This software was easy to maneuver and very simplistic.
We started with the free trial while I set up the new app and tried to sell the owner on why it was worth the cost.
Jobber is extremely easy to use once you take the time to set up right.
Jobber is fairly easy to use once you've had it for a while. They payment integrations are fantastic and the workflow from quote to job completion is great as well.
They are in Canada and the delay on their phone system is frustrating. I got dropped 2x and asked the guy to call me back from his cell phone and he said he wouldn’t.
Very easy to use and was very simple and makes time management more effective. Was great in keeping up with clients and schedules.
The mapping system is TERRIBLE AND IT only allows you to reset the route two times a day.
I like how easy it is to store all my appointments and photos and everything all in one place. It is easy for all my coworkers to share also.
Is technology costly or something. It is MAPPING and we may need to do it more than twice.
The customer service is excellent they got your back and always available to assist right away. Very Happy with Jobber team.
All 10 clients are billed except one and they can’t figure out why. Driving me and my bookkeeper crazy.
I love the features, the price breakdowns are very detailed you know exactly what you’re getting for what you pay for. I love that you get more bang for your buck.
I really enjoyed the ability to access documents digitally pertaining to the job anywhere you go. Also being able to clock in and clock out.
Jobber solved all of those issues for me and saved my company.
It assigns and tracks all work requests, quotes, jobs and tasks. It also does our invoicing and passes data nicely to Quickbooks for great financial reporting.
How amazingly easy was to implement. This was so refreshing, so easy.
With constant updates and an open API, this field service is very robust for any user. Jobber is the future of this industry.
The Chat support rocks and the marketing and sales team is absolutely wonderful. I wish I switched to Jobber months ago.
This software was easy to maneuver and very simplistic.
We started with the free trial while I set up the new app and tried to sell the owner on why it was worth the cost.
Jobber is extremely easy to use once you take the time to set up right.
AccuLynx logo
4.6
687

Roofing Contractor App & Software

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.3
    Ease of use
    4.4
    Features
    4.3
    Customer support
    4.7
Pros and Cons from AccuLynx users   
+15
The text features are nice for quick and easy communication with clients and leads, the email automations allow us to send our leads important information that could help us close deals.
The learning curve was just too hard for some of my coworkers. I believe the vast array of features and tools provided were intimidating for them.
I appreciate the help before and during the process of rolling out usage. The people are always available and friendly.
The mobile access from a standard user's access was terrible.
It is the most comprehensive, out of the box solution for our roofing business. We love the integration of ABC supply.
I desperately want this functionality and not having this feature does make me consider switching applications in the future.
I think the best thing about AccuLynx will be easy it is to use and all encompassing. I don't need multiple programs to accomplish what I want.
Another problem I've had is that we do a lot of work with property managements, HOAs, and contractors. Most of whom we have multiple jobs assigned to.
I like the fact I can look up all the documents, take pictures, fond out who the salesman is and have a direct line to their phone. I like that you can access Google maps by touching the address.
Easy to use and loaded with features. The mobile app is about 75% there and is useful for in the field and the notifications tab is the most useful feature for on the go.
Overall, I am pretty happy with AccuLynx. The support team is responsive.
It’s is awesome that it tracks everything much more than our other softeware.
Overall we like it quite a lot so far - even the sales reps are used to it in a short amount of time & are happy with the efficiency it's brought to estimates & overall job processing.
Ease of use in app and on the website is amazing.
Super easy to use and customer support will gladly help you figure out anything that you might be struggling with.
Overall I am very pleased with AccuLynx. I do with that the Quickbook integration worked both ways.
I love the Action Items it has helped my staff stay on track of our Pipeline. Also, the job costing on the reports tab has never been so easy.
Acculynx is a great system to keep all of your work needs in one place. To be able to integrate different Technologies into one spot is something that you can't put a price on.
The text features are nice for quick and easy communication with clients and leads, the email automations allow us to send our leads important information that could help us close deals.
The learning curve was just too hard for some of my coworkers. I believe the vast array of features and tools provided were intimidating for them.
I appreciate the help before and during the process of rolling out usage. The people are always available and friendly.
The mobile access from a standard user's access was terrible.
It is the most comprehensive, out of the box solution for our roofing business. We love the integration of ABC supply.
I desperately want this functionality and not having this feature does make me consider switching applications in the future.
I think the best thing about AccuLynx will be easy it is to use and all encompassing. I don't need multiple programs to accomplish what I want.
Another problem I've had is that we do a lot of work with property managements, HOAs, and contractors. Most of whom we have multiple jobs assigned to.
I like the fact I can look up all the documents, take pictures, fond out who the salesman is and have a direct line to their phone. I like that you can access Google maps by touching the address.
Easy to use and loaded with features. The mobile app is about 75% there and is useful for in the field and the notifications tab is the most useful feature for on the go.
Overall, I am pretty happy with AccuLynx. The support team is responsive.
It’s is awesome that it tracks everything much more than our other softeware.
Overall we like it quite a lot so far - even the sales reps are used to it in a short amount of time & are happy with the efficiency it's brought to estimates & overall job processing.
Ease of use in app and on the website is amazing.
Super easy to use and customer support will gladly help you figure out anything that you might be struggling with.
Overall I am very pleased with AccuLynx. I do with that the Quickbook integration worked both ways.
I love the Action Items it has helped my staff stay on track of our Pipeline. Also, the job costing on the reports tab has never been so easy.
Acculynx is a great system to keep all of your work needs in one place. To be able to integrate different Technologies into one spot is something that you can't put a price on.
The text features are nice for quick and easy communication with clients and leads, the email automations allow us to send our leads important information that could help us close deals.
The learning curve was just too hard for some of my coworkers. I believe the vast array of features and tools provided were intimidating for them.
I appreciate the help before and during the process of rolling out usage. The people are always available and friendly.
The mobile access from a standard user's access was terrible.
It is the most comprehensive, out of the box solution for our roofing business. We love the integration of ABC supply.
I desperately want this functionality and not having this feature does make me consider switching applications in the future.
I think the best thing about AccuLynx will be easy it is to use and all encompassing. I don't need multiple programs to accomplish what I want.
Another problem I've had is that we do a lot of work with property managements, HOAs, and contractors. Most of whom we have multiple jobs assigned to.
I like the fact I can look up all the documents, take pictures, fond out who the salesman is and have a direct line to their phone. I like that you can access Google maps by touching the address.
Easy to use and loaded with features. The mobile app is about 75% there and is useful for in the field and the notifications tab is the most useful feature for on the go.
Overall, I am pretty happy with AccuLynx. The support team is responsive.
It’s is awesome that it tracks everything much more than our other softeware.
Overall we like it quite a lot so far - even the sales reps are used to it in a short amount of time & are happy with the efficiency it's brought to estimates & overall job processing.
Ease of use in app and on the website is amazing.
Super easy to use and customer support will gladly help you figure out anything that you might be struggling with.
Overall I am very pleased with AccuLynx. I do with that the Quickbook integration worked both ways.
I love the Action Items it has helped my staff stay on track of our Pipeline. Also, the job costing on the reports tab has never been so easy.
Acculynx is a great system to keep all of your work needs in one place. To be able to integrate different Technologies into one spot is something that you can't put a price on.
Pipedrive logo
4.5
2.9K

CRM built by salespeople, for salespeople

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.4
    Ease of use
    4.6
    Features
    4.3
    Customer support
    4.4
Pros and Cons from Pipedrive users   
avatar
+15
Overall, Pipedrive has been an awesome tool. It helps stay focused on the most important stuff.
My biggest issue was during the implementation process. We quickly found their programming to be inferior to SalesForce and decided to cut our losses to spend a little more on them.
The quote management function is the best part of this, reminding you of outstanding quotes and previous approved deals.
BUT when we saw that they charged us again for a full year we asked to cancel the service and they refuse to refund us for the unused year because they already charged it.
Pipedrive is now the most preferred sales management tool for our portfolio companies, and it is perfect not to mention the beauty of its interface.
The customer service and the overall functionality of this product is terrible.
I love that Pipedrive has chosen to open up these integrations to all users on their platform. This is huge win for small business owners looking to grow with them.
It's too bad that we couldn't use pipedrive as a CMS in the same time, while other CRMs offered a CMS implementations as well as SEO features. Reporting cost is a bit expensive (200$ per month).
They have some great videos to help with anything that might come up and I am very happy with their customer support. They usually get back to me within a few hours at the latest.
Customer Service is Amazing and Responsive. I love how far PipeDrive has came compared to when they started.
It has been extremely useful in helping us streamline our sales processes. Using Pipedrive was a great experience.
PipeDrive is functional CRM platform and a viable/cheaper alternative to SalesForce and other counterparts. It is easy to use and has a wonderful graphical interface.
I am very pleased with this CRM overall. I tried others and wasn't as happy.
Impressed by the clean interface and easy management within the platform.
Useful excellent integration with other products such as Trello and Slack.
Hands down Pipedrive has the most comprehensive integration marketplace for the best price period.
An Affordable CRM that is both Feature Rich and Easy to Use.
We chose it because I received recommendations from my network. Great value for the money, and you are valued as a customer.
Overall, Pipedrive has been an awesome tool. It helps stay focused on the most important stuff.
My biggest issue was during the implementation process. We quickly found their programming to be inferior to SalesForce and decided to cut our losses to spend a little more on them.
The quote management function is the best part of this, reminding you of outstanding quotes and previous approved deals.
BUT when we saw that they charged us again for a full year we asked to cancel the service and they refuse to refund us for the unused year because they already charged it.
Pipedrive is now the most preferred sales management tool for our portfolio companies, and it is perfect not to mention the beauty of its interface.
The customer service and the overall functionality of this product is terrible.
I love that Pipedrive has chosen to open up these integrations to all users on their platform. This is huge win for small business owners looking to grow with them.
It's too bad that we couldn't use pipedrive as a CMS in the same time, while other CRMs offered a CMS implementations as well as SEO features. Reporting cost is a bit expensive (200$ per month).
They have some great videos to help with anything that might come up and I am very happy with their customer support. They usually get back to me within a few hours at the latest.
Customer Service is Amazing and Responsive. I love how far PipeDrive has came compared to when they started.
It has been extremely useful in helping us streamline our sales processes. Using Pipedrive was a great experience.
PipeDrive is functional CRM platform and a viable/cheaper alternative to SalesForce and other counterparts. It is easy to use and has a wonderful graphical interface.
I am very pleased with this CRM overall. I tried others and wasn't as happy.
Impressed by the clean interface and easy management within the platform.
Useful excellent integration with other products such as Trello and Slack.
Hands down Pipedrive has the most comprehensive integration marketplace for the best price period.
An Affordable CRM that is both Feature Rich and Easy to Use.
We chose it because I received recommendations from my network. Great value for the money, and you are valued as a customer.
Overall, Pipedrive has been an awesome tool. It helps stay focused on the most important stuff.
My biggest issue was during the implementation process. We quickly found their programming to be inferior to SalesForce and decided to cut our losses to spend a little more on them.
The quote management function is the best part of this, reminding you of outstanding quotes and previous approved deals.
BUT when we saw that they charged us again for a full year we asked to cancel the service and they refuse to refund us for the unused year because they already charged it.
Pipedrive is now the most preferred sales management tool for our portfolio companies, and it is perfect not to mention the beauty of its interface.
The customer service and the overall functionality of this product is terrible.
I love that Pipedrive has chosen to open up these integrations to all users on their platform. This is huge win for small business owners looking to grow with them.
It's too bad that we couldn't use pipedrive as a CMS in the same time, while other CRMs offered a CMS implementations as well as SEO features. Reporting cost is a bit expensive (200$ per month).
They have some great videos to help with anything that might come up and I am very happy with their customer support. They usually get back to me within a few hours at the latest.
Customer Service is Amazing and Responsive. I love how far PipeDrive has came compared to when they started.
It has been extremely useful in helping us streamline our sales processes. Using Pipedrive was a great experience.
PipeDrive is functional CRM platform and a viable/cheaper alternative to SalesForce and other counterparts. It is easy to use and has a wonderful graphical interface.
I am very pleased with this CRM overall. I tried others and wasn't as happy.
Impressed by the clean interface and easy management within the platform.
Useful excellent integration with other products such as Trello and Slack.
Hands down Pipedrive has the most comprehensive integration marketplace for the best price period.
An Affordable CRM that is both Feature Rich and Easy to Use.
We chose it because I received recommendations from my network. Great value for the money, and you are valued as a customer.
Buildertrend logo
4.5
1.6K

Calm the chaos of Construction Management

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.3
    Ease of use
    4.3
    Features
    4.2
    Customer support
    4.7
Pros and Cons from Buildertrend users   
+15
Great array of tools to use in making the building process methodical, tools like the documents folder for all project drawings and specification are great. The integration with Xero was a big plus.
Unable to autosave to-do's or the daily log is obnoxious. If you accidentally close out the program you lose all data.
It has many great features that streamline communication with trades and help them to get paid on time. It’s a great way to organize multiple projects at a time.
This isnt to blame on buildertrend its just we struggle to get our sub contractors to cooperate using our online services.
As mentioned above, job costing is such a great thing that can be accomplished. Sending bills out of BT is also a great aspect of the software.
Our trades hate it because it is hard to use on their phones.
Super easy to use and introduce to clients. Great way to stay on top of the project as well as communicate between client and subs.
As mentioned earlier its a shame the pricing is going up as much as it is.
I liked that it covers just about all the bases and has a great notification tool. Lots of good options on how the information is received and shared as well as filter features.
What I like most about BuilderTrend is it's ease of use, the customization ability of the software, and the ease of edit/revision.
Their customer service is unmatched in how responsive, friendly and helpful they are with questions or technical issues.
It is a great customer service tool that is good for all the customers - the client, the supervisors, fellow workers and subcontractors and the owner of the business.
Really easy to use, great customer support and we loved the no start up cost just a very affordable monthly fee.
Overall we are very happy with the software and are continually looking for ways to use more features to improve our processes.
I like how everything integrates and the number of features it provides. I love that you can use it in the phone.
Overall great experience. Our construction teams can export directly from buildertrends into quickbooks for ease of use.
A great software to keep your business organized. Very specific and detailed to help manage projects.
This software has a good user interface and workflow. It seems easy enough to navigate for the average user.
Great array of tools to use in making the building process methodical, tools like the documents folder for all project drawings and specification are great. The integration with Xero was a big plus.
Unable to autosave to-do's or the daily log is obnoxious. If you accidentally close out the program you lose all data.
It has many great features that streamline communication with trades and help them to get paid on time. It’s a great way to organize multiple projects at a time.
This isnt to blame on buildertrend its just we struggle to get our sub contractors to cooperate using our online services.
As mentioned above, job costing is such a great thing that can be accomplished. Sending bills out of BT is also a great aspect of the software.
Our trades hate it because it is hard to use on their phones.
Super easy to use and introduce to clients. Great way to stay on top of the project as well as communicate between client and subs.
As mentioned earlier its a shame the pricing is going up as much as it is.
I liked that it covers just about all the bases and has a great notification tool. Lots of good options on how the information is received and shared as well as filter features.
What I like most about BuilderTrend is it's ease of use, the customization ability of the software, and the ease of edit/revision.
Their customer service is unmatched in how responsive, friendly and helpful they are with questions or technical issues.
It is a great customer service tool that is good for all the customers - the client, the supervisors, fellow workers and subcontractors and the owner of the business.
Really easy to use, great customer support and we loved the no start up cost just a very affordable monthly fee.
Overall we are very happy with the software and are continually looking for ways to use more features to improve our processes.
I like how everything integrates and the number of features it provides. I love that you can use it in the phone.
Overall great experience. Our construction teams can export directly from buildertrends into quickbooks for ease of use.
A great software to keep your business organized. Very specific and detailed to help manage projects.
This software has a good user interface and workflow. It seems easy enough to navigate for the average user.
Great array of tools to use in making the building process methodical, tools like the documents folder for all project drawings and specification are great. The integration with Xero was a big plus.
Unable to autosave to-do's or the daily log is obnoxious. If you accidentally close out the program you lose all data.
It has many great features that streamline communication with trades and help them to get paid on time. It’s a great way to organize multiple projects at a time.
This isnt to blame on buildertrend its just we struggle to get our sub contractors to cooperate using our online services.
As mentioned above, job costing is such a great thing that can be accomplished. Sending bills out of BT is also a great aspect of the software.
Our trades hate it because it is hard to use on their phones.
Super easy to use and introduce to clients. Great way to stay on top of the project as well as communicate between client and subs.
As mentioned earlier its a shame the pricing is going up as much as it is.
I liked that it covers just about all the bases and has a great notification tool. Lots of good options on how the information is received and shared as well as filter features.
What I like most about BuilderTrend is it's ease of use, the customization ability of the software, and the ease of edit/revision.
Their customer service is unmatched in how responsive, friendly and helpful they are with questions or technical issues.
It is a great customer service tool that is good for all the customers - the client, the supervisors, fellow workers and subcontractors and the owner of the business.
Really easy to use, great customer support and we loved the no start up cost just a very affordable monthly fee.
Overall we are very happy with the software and are continually looking for ways to use more features to improve our processes.
I like how everything integrates and the number of features it provides. I love that you can use it in the phone.
Overall great experience. Our construction teams can export directly from buildertrends into quickbooks for ease of use.
A great software to keep your business organized. Very specific and detailed to help manage projects.
This software has a good user interface and workflow. It seems easy enough to navigate for the average user.
Procore logo
4.5
2.6K

Construction Project Management

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.1
    Ease of use
    4.4
    Features
    4.3
    Customer support
    4.6
Pros and Cons from Procore users   
+15
Brilliant, they really seem to focus on customer care as it was always helpful and there straight away.
The preconstruction bidding tool is horrible and the development team is more concerned with increasing their market share than fixing problems with the tool.
Many great features but the best feature by far is its ability to organize drawings. Additionally the RFI, RFQ, and Change Event features are all great.
Awful - horrible program that you cant even stop the stupid emails even after you tell them you want nothing to do with their program any longer. I would pay to get rid of this program.
Was very kind, honest, and helpful when giving us information and even other options outside of Procore to help suit our needs. Easy to access and navigate.
The interface is bad for GC’s, but horrendous for subcontractors.
Integration with DocuSign is great. Overall use is pretty easy and very user friendly.
Sometimes difficult using the admin tools but that is probably more due to a lack of experience than anything else.
Good tool for managing workflows and collaborate between disciplines. Clean, simple and easy to use web interface.
Procore is an excellent program overall. Their cloud-based platform works well for compiling big data among many users, and its ease of use is also very beneficial for users.
The most impactful feature that the new and improved Procore has to offer, would be its robust library of technical and training information.
Excellent Project Management Software that is easy to use.
What I like the most about this software is that various team members can be kept in the loop with just one tool. Also that documents can be shared.
Procore continues to improve the software and integrations to increase the value and usability.
Overall a good tool for collaborating between each team working on the project.
Excellent training and customer support from the company. Easily track the project history of finished and ongoing works.
Ease of budget updates and billing, use of subcontractor agreements and the ability to allow subcontractors to log in and update items etc.
Overall a positive experience, but it may not be worth the cost for some organizations.
Brilliant, they really seem to focus on customer care as it was always helpful and there straight away.
The preconstruction bidding tool is horrible and the development team is more concerned with increasing their market share than fixing problems with the tool.
Many great features but the best feature by far is its ability to organize drawings. Additionally the RFI, RFQ, and Change Event features are all great.
Awful - horrible program that you cant even stop the stupid emails even after you tell them you want nothing to do with their program any longer. I would pay to get rid of this program.
Was very kind, honest, and helpful when giving us information and even other options outside of Procore to help suit our needs. Easy to access and navigate.
The interface is bad for GC’s, but horrendous for subcontractors.
Integration with DocuSign is great. Overall use is pretty easy and very user friendly.
Sometimes difficult using the admin tools but that is probably more due to a lack of experience than anything else.
Good tool for managing workflows and collaborate between disciplines. Clean, simple and easy to use web interface.
Procore is an excellent program overall. Their cloud-based platform works well for compiling big data among many users, and its ease of use is also very beneficial for users.
The most impactful feature that the new and improved Procore has to offer, would be its robust library of technical and training information.
Excellent Project Management Software that is easy to use.
What I like the most about this software is that various team members can be kept in the loop with just one tool. Also that documents can be shared.
Procore continues to improve the software and integrations to increase the value and usability.
Overall a good tool for collaborating between each team working on the project.
Excellent training and customer support from the company. Easily track the project history of finished and ongoing works.
Ease of budget updates and billing, use of subcontractor agreements and the ability to allow subcontractors to log in and update items etc.
Overall a positive experience, but it may not be worth the cost for some organizations.
Brilliant, they really seem to focus on customer care as it was always helpful and there straight away.
The preconstruction bidding tool is horrible and the development team is more concerned with increasing their market share than fixing problems with the tool.
Many great features but the best feature by far is its ability to organize drawings. Additionally the RFI, RFQ, and Change Event features are all great.
Awful - horrible program that you cant even stop the stupid emails even after you tell them you want nothing to do with their program any longer. I would pay to get rid of this program.
Was very kind, honest, and helpful when giving us information and even other options outside of Procore to help suit our needs. Easy to access and navigate.
The interface is bad for GC’s, but horrendous for subcontractors.
Integration with DocuSign is great. Overall use is pretty easy and very user friendly.
Sometimes difficult using the admin tools but that is probably more due to a lack of experience than anything else.
Good tool for managing workflows and collaborate between disciplines. Clean, simple and easy to use web interface.
Procore is an excellent program overall. Their cloud-based platform works well for compiling big data among many users, and its ease of use is also very beneficial for users.
The most impactful feature that the new and improved Procore has to offer, would be its robust library of technical and training information.
Excellent Project Management Software that is easy to use.
What I like the most about this software is that various team members can be kept in the loop with just one tool. Also that documents can be shared.
Procore continues to improve the software and integrations to increase the value and usability.
Overall a good tool for collaborating between each team working on the project.
Excellent training and customer support from the company. Easily track the project history of finished and ongoing works.
Ease of budget updates and billing, use of subcontractor agreements and the ability to allow subcontractors to log in and update items etc.
Overall a positive experience, but it may not be worth the cost for some organizations.
Salesforce Sales Cloud logo
4.4
18.2K

Cloud-based CRM & Sales Automation

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.0
    Ease of use
    4.0
    Features
    4.4
    Customer support
    4.1
Pros and Cons from Salesforce Sales Cloud users   
avatar
avatar
avatar
+15
Helping to bring the business up to date with a system that is modern and innovative. It is user friendly and easy to add new functionalities to it according to the business needs.
Terrible experience I wouldn't recommend to even our biggest competitor, Salesforce is totally unintuitive and with very bad UX. Expensive, hard to use and hard to manage.
As a socially responsible company, it feels good to support another company like Salesforce that is committed to these values too.
There are times when the automation fails and gives back inaccurate data. We have to trouble shoot almost weekly to figure out what happened.
Salesforce remains the best CRM application for growing our business because of the amazing features. Integration of third-party and add-on options it offers.
The only negative aspect I've encountered while utilizing SalesForce is that saving entered data is not done automatically and can lead to losing work.
The ease of use of this software salesforce is amazing. I will would just want to commend the developers and managements of the great work put together.
Built-in email message creation is horrible and unreliable, randomly sending un-formatted and embarrassing messages.
The amount of information you can handle with it is incredible. I strongly recommend it and I very grateful for it.
Dashboard is beautiful and love that you can have different graphs to display and show during meeting to impress management.
The Chatter function gives great, quick connections to employees and collegues company-wide. Customer services is fantastic and highly responsive.
Salesforce is awesome because you can build it to be whatever you want it to be for your company. It helps us keep track of our leads exactly how we need it to.
The customer support is very responsive. Very useful From creating prospects to billing information required And overall it is one of the best CRM.
Super easy to navigate and save valuable information. Very intuitive feeling makes it easy to learn and understand its features.
The cloud based architecture makes it easily accessible and the deployment work like a charm. It very cost effective and intuitive.
It is amazing what you can get and do with the free version of Salesforce. I do fundraising consultant and for small non-profits on a tight budget this is my top recommendation.
I liked its ability to be personally configured and its integration with other vendors. The App was also competitive with its peers.
Pretty good, I’m fairly new to the system but it was pretty easy to learn and maneuver which is very important with the position that I am in.
Helping to bring the business up to date with a system that is modern and innovative. It is user friendly and easy to add new functionalities to it according to the business needs.
Terrible experience I wouldn't recommend to even our biggest competitor, Salesforce is totally unintuitive and with very bad UX. Expensive, hard to use and hard to manage.
As a socially responsible company, it feels good to support another company like Salesforce that is committed to these values too.
There are times when the automation fails and gives back inaccurate data. We have to trouble shoot almost weekly to figure out what happened.
Salesforce remains the best CRM application for growing our business because of the amazing features. Integration of third-party and add-on options it offers.
The only negative aspect I've encountered while utilizing SalesForce is that saving entered data is not done automatically and can lead to losing work.
The ease of use of this software salesforce is amazing. I will would just want to commend the developers and managements of the great work put together.
Built-in email message creation is horrible and unreliable, randomly sending un-formatted and embarrassing messages.
The amount of information you can handle with it is incredible. I strongly recommend it and I very grateful for it.
Dashboard is beautiful and love that you can have different graphs to display and show during meeting to impress management.
The Chatter function gives great, quick connections to employees and collegues company-wide. Customer services is fantastic and highly responsive.
Salesforce is awesome because you can build it to be whatever you want it to be for your company. It helps us keep track of our leads exactly how we need it to.
The customer support is very responsive. Very useful From creating prospects to billing information required And overall it is one of the best CRM.
Super easy to navigate and save valuable information. Very intuitive feeling makes it easy to learn and understand its features.
The cloud based architecture makes it easily accessible and the deployment work like a charm. It very cost effective and intuitive.
It is amazing what you can get and do with the free version of Salesforce. I do fundraising consultant and for small non-profits on a tight budget this is my top recommendation.
I liked its ability to be personally configured and its integration with other vendors. The App was also competitive with its peers.
Pretty good, I’m fairly new to the system but it was pretty easy to learn and maneuver which is very important with the position that I am in.
Helping to bring the business up to date with a system that is modern and innovative. It is user friendly and easy to add new functionalities to it according to the business needs.
Terrible experience I wouldn't recommend to even our biggest competitor, Salesforce is totally unintuitive and with very bad UX. Expensive, hard to use and hard to manage.
As a socially responsible company, it feels good to support another company like Salesforce that is committed to these values too.
There are times when the automation fails and gives back inaccurate data. We have to trouble shoot almost weekly to figure out what happened.
Salesforce remains the best CRM application for growing our business because of the amazing features. Integration of third-party and add-on options it offers.
The only negative aspect I've encountered while utilizing SalesForce is that saving entered data is not done automatically and can lead to losing work.
The ease of use of this software salesforce is amazing. I will would just want to commend the developers and managements of the great work put together.
Built-in email message creation is horrible and unreliable, randomly sending un-formatted and embarrassing messages.
The amount of information you can handle with it is incredible. I strongly recommend it and I very grateful for it.
Dashboard is beautiful and love that you can have different graphs to display and show during meeting to impress management.
The Chatter function gives great, quick connections to employees and collegues company-wide. Customer services is fantastic and highly responsive.
Salesforce is awesome because you can build it to be whatever you want it to be for your company. It helps us keep track of our leads exactly how we need it to.
The customer support is very responsive. Very useful From creating prospects to billing information required And overall it is one of the best CRM.
Super easy to navigate and save valuable information. Very intuitive feeling makes it easy to learn and understand its features.
The cloud based architecture makes it easily accessible and the deployment work like a charm. It very cost effective and intuitive.
It is amazing what you can get and do with the free version of Salesforce. I do fundraising consultant and for small non-profits on a tight budget this is my top recommendation.
I liked its ability to be personally configured and its integration with other vendors. The App was also competitive with its peers.
Pretty good, I’m fairly new to the system but it was pretty easy to learn and maneuver which is very important with the position that I am in.
Builder Prime logo
4.8
55

All-in-one CRM, Estimating, and Production Management

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.7
    Ease of use
    4.8
    Features
    4.6
    Customer support
    4.9
Pros and Cons from Builder Prime users   
+15
My number one thing that I like most is the customer support. There are a ton of feature on it and the team has been amazing anytime I have a question, no matter how big or small.
Software is missing some key reports and a defined post sales service module.
I love everything about Builder Prime. From the ease of entering customers to the sale being completed, it’s seamless.
Some of our team members had a hard time learning how to use the system, switching over, and accessing the mobile app.
We love it! and have been using the software for 4+ years now. The builder prime team knows how to build a high quality CRM for contractors that helps save time and money.
It wasn't perfect but user error was also part of the problem.
I like the ease of use, the software help and implementation when needed is incredibly fast and always helpful.
Initial use a little difficult until you learn the features.
The customer service is excellent, the team is obviously passionate. I cannot say enough great things about this company.
My followup sales have noticeably improved the system. I would recommend Builder Prime to anyone, from office administration to the CEO, looking to make their business streamline and more successful.
Its great for overall management of leads and projects and tasks etc. Data has helped a lot and is only as good as the data you enter and how organized you are.
We tried switching to another CRM but ultimately came back to appreciate BP as it is a well developed software backed with full integrations and helpful/ friendly customer support.
We love that everything is seamless. We are a small company, but it makes us look like a large company.
The software is easy to use with a number of integrations and has esignatures built in. Great for tracking sales and developing a scope of work.
I absolutely love all the features of this CRM. We went from having a different CRM, different payments solution, and tracking sales via excel to having it all in one place.
Absolutely amazing, this was a game changer in so many ways.
I switched to builder prime from another CRM system for my construction company. It is much more user friendly and does everything you would need it to do.
It’s the only CRM that lets you input a manual price. Also only CRM that helps build how your contract and proposal forms.
My number one thing that I like most is the customer support. There are a ton of feature on it and the team has been amazing anytime I have a question, no matter how big or small.
Software is missing some key reports and a defined post sales service module.
I love everything about Builder Prime. From the ease of entering customers to the sale being completed, it’s seamless.
Some of our team members had a hard time learning how to use the system, switching over, and accessing the mobile app.
We love it! and have been using the software for 4+ years now. The builder prime team knows how to build a high quality CRM for contractors that helps save time and money.
It wasn't perfect but user error was also part of the problem.
I like the ease of use, the software help and implementation when needed is incredibly fast and always helpful.
Initial use a little difficult until you learn the features.
The customer service is excellent, the team is obviously passionate. I cannot say enough great things about this company.
My followup sales have noticeably improved the system. I would recommend Builder Prime to anyone, from office administration to the CEO, looking to make their business streamline and more successful.
Its great for overall management of leads and projects and tasks etc. Data has helped a lot and is only as good as the data you enter and how organized you are.
We tried switching to another CRM but ultimately came back to appreciate BP as it is a well developed software backed with full integrations and helpful/ friendly customer support.
We love that everything is seamless. We are a small company, but it makes us look like a large company.
The software is easy to use with a number of integrations and has esignatures built in. Great for tracking sales and developing a scope of work.
I absolutely love all the features of this CRM. We went from having a different CRM, different payments solution, and tracking sales via excel to having it all in one place.
Absolutely amazing, this was a game changer in so many ways.
I switched to builder prime from another CRM system for my construction company. It is much more user friendly and does everything you would need it to do.
It’s the only CRM that lets you input a manual price. Also only CRM that helps build how your contract and proposal forms.
My number one thing that I like most is the customer support. There are a ton of feature on it and the team has been amazing anytime I have a question, no matter how big or small.
Software is missing some key reports and a defined post sales service module.
I love everything about Builder Prime. From the ease of entering customers to the sale being completed, it’s seamless.
Some of our team members had a hard time learning how to use the system, switching over, and accessing the mobile app.
We love it! and have been using the software for 4+ years now. The builder prime team knows how to build a high quality CRM for contractors that helps save time and money.
It wasn't perfect but user error was also part of the problem.
I like the ease of use, the software help and implementation when needed is incredibly fast and always helpful.
Initial use a little difficult until you learn the features.
The customer service is excellent, the team is obviously passionate. I cannot say enough great things about this company.
My followup sales have noticeably improved the system. I would recommend Builder Prime to anyone, from office administration to the CEO, looking to make their business streamline and more successful.
Its great for overall management of leads and projects and tasks etc. Data has helped a lot and is only as good as the data you enter and how organized you are.
We tried switching to another CRM but ultimately came back to appreciate BP as it is a well developed software backed with full integrations and helpful/ friendly customer support.
We love that everything is seamless. We are a small company, but it makes us look like a large company.
The software is easy to use with a number of integrations and has esignatures built in. Great for tracking sales and developing a scope of work.
I absolutely love all the features of this CRM. We went from having a different CRM, different payments solution, and tracking sales via excel to having it all in one place.
Absolutely amazing, this was a game changer in so many ways.
I switched to builder prime from another CRM system for my construction company. It is much more user friendly and does everything you would need it to do.
It’s the only CRM that lets you input a manual price. Also only CRM that helps build how your contract and proposal forms.
HubSpot CRM logo
4.5
4K

Everything you need to sell in one integrated suite

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.3
    Ease of use
    4.4
    Features
    4.4
    Customer support
    4.4
Pros and Cons from HubSpot CRM users   
avatar
avatar
+15
The comprehensive database, the intuitive tools, the ease of deployment - all of these are appreciated about this product.
Also, there is a hard limit of 1,000 custom fields, which is not something you can even buy more of, which in my opinion is a severe limitation.
It is popular and used by a few other businesses that we know, so we considered it and the functionality is good.
Lack of industry specific columns or trackers. Lack of customization to suit the needs of the industry I was in.
Love the email tracking and wonderful having contacts all in the same place. As a solopreneur, it is like having a virtual assistant.
There have been multiple times where we lost data and data was unretrievable.
The pricing is excellent. We use it mainly to track web hits and who was hitting our website, I have used Lead Forensics in the past and this is as good if not better and it comes for free.
It can be a little overwhelming and confusing all the options that are available.
Love the software and would highly recommend for your clients marketing and having ability to send out 2000 mailers per month free was a great thing.
HubSpot is a fantastic CRM for organizations that want a system that can support all departments such as, sales, client success, customer support, finance and marketing.
Product is easy to use and so easy to get help with. Anyone can figure it out and it's great for collaboration.
The platform is very comprehensive, some features are free and some are chargeable. Take a good look at the tutorials and discover what you really need.
Being able to setup visual email & marketing autoresponders is a big strength of HubSpot and works better than nearly any other system out there. Plus their marketing tracking is top notch.
Excellent organisational tool. Very happy with useful integrations and reminders.
This product is built to serve our needs intuitively and gives us great options to customize the platform to fit our very specific needs. Smart design, always improving and works right.
Love the fact it is so easy to integrate this software to my Wix Website. I enjoy this feature a lot.
Easy to add more users and utilize a free or low cost account as we tested out the features. I love the auto emails and autoresponder options.
I and my team were able to automate several interactions with users, assign responsible support staff to users and track our interactions with them. This made the software so useful to use.
The comprehensive database, the intuitive tools, the ease of deployment - all of these are appreciated about this product.
Also, there is a hard limit of 1,000 custom fields, which is not something you can even buy more of, which in my opinion is a severe limitation.
It is popular and used by a few other businesses that we know, so we considered it and the functionality is good.
Lack of industry specific columns or trackers. Lack of customization to suit the needs of the industry I was in.
Love the email tracking and wonderful having contacts all in the same place. As a solopreneur, it is like having a virtual assistant.
There have been multiple times where we lost data and data was unretrievable.
The pricing is excellent. We use it mainly to track web hits and who was hitting our website, I have used Lead Forensics in the past and this is as good if not better and it comes for free.
It can be a little overwhelming and confusing all the options that are available.
Love the software and would highly recommend for your clients marketing and having ability to send out 2000 mailers per month free was a great thing.
HubSpot is a fantastic CRM for organizations that want a system that can support all departments such as, sales, client success, customer support, finance and marketing.
Product is easy to use and so easy to get help with. Anyone can figure it out and it's great for collaboration.
The platform is very comprehensive, some features are free and some are chargeable. Take a good look at the tutorials and discover what you really need.
Being able to setup visual email & marketing autoresponders is a big strength of HubSpot and works better than nearly any other system out there. Plus their marketing tracking is top notch.
Excellent organisational tool. Very happy with useful integrations and reminders.
This product is built to serve our needs intuitively and gives us great options to customize the platform to fit our very specific needs. Smart design, always improving and works right.
Love the fact it is so easy to integrate this software to my Wix Website. I enjoy this feature a lot.
Easy to add more users and utilize a free or low cost account as we tested out the features. I love the auto emails and autoresponder options.
I and my team were able to automate several interactions with users, assign responsible support staff to users and track our interactions with them. This made the software so useful to use.
The comprehensive database, the intuitive tools, the ease of deployment - all of these are appreciated about this product.
Also, there is a hard limit of 1,000 custom fields, which is not something you can even buy more of, which in my opinion is a severe limitation.
It is popular and used by a few other businesses that we know, so we considered it and the functionality is good.
Lack of industry specific columns or trackers. Lack of customization to suit the needs of the industry I was in.
Love the email tracking and wonderful having contacts all in the same place. As a solopreneur, it is like having a virtual assistant.
There have been multiple times where we lost data and data was unretrievable.
The pricing is excellent. We use it mainly to track web hits and who was hitting our website, I have used Lead Forensics in the past and this is as good if not better and it comes for free.
It can be a little overwhelming and confusing all the options that are available.
Love the software and would highly recommend for your clients marketing and having ability to send out 2000 mailers per month free was a great thing.
HubSpot is a fantastic CRM for organizations that want a system that can support all departments such as, sales, client success, customer support, finance and marketing.
Product is easy to use and so easy to get help with. Anyone can figure it out and it's great for collaboration.
The platform is very comprehensive, some features are free and some are chargeable. Take a good look at the tutorials and discover what you really need.
Being able to setup visual email & marketing autoresponders is a big strength of HubSpot and works better than nearly any other system out there. Plus their marketing tracking is top notch.
Excellent organisational tool. Very happy with useful integrations and reminders.
This product is built to serve our needs intuitively and gives us great options to customize the platform to fit our very specific needs. Smart design, always improving and works right.
Love the fact it is so easy to integrate this software to my Wix Website. I enjoy this feature a lot.
Easy to add more users and utilize a free or low cost account as we tested out the features. I love the auto emails and autoresponder options.
I and my team were able to automate several interactions with users, assign responsible support staff to users and track our interactions with them. This made the software so useful to use.
Contractor Foreman logo
4.5
634

All-in-One Construction Management Software

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.6
    Ease of use
    4.2
    Features
    4.4
    Customer support
    4.5
Pros and Cons from Contractor Foreman users   
avatar
+15
Integration process was surprisingly painless, mobile app is great. The ease of creating, submitting, approving, and logging change orders on mobile is excellent.
Also the estimating inputting seems to be a struggle. Maybe its that we are new but going from Estimate to SOV to whatever is next is a struggle and we still dont have it down.
It helps to be able to track the progress of project either simple or complex. It helps each residents builders to have direct report and access to projects progress.
Difficult to set up and use. Integration and transferring from screen to screen and phase to phase crazy.
Support has been amazing as well as all the friendly staff. Very personable and knowledgeable.
Very rude customer service. Huge mistake trying this company.
It is very comprehensive and it appears that the leadership recognizes the room and areas for improvement and are making an honest attempt to make it bette.
Cons: After fighting functionality for too long, we requested to TWO employees to cancel our free trial.
Its been pretty fantastic so far. The customer service is right there if you have any questions, great training and they have how-to videos beside every subject...these guys did it right.
I really liked the program when I first sat down and did an overview. It seemed like it would be very user friendly and I liked that layout and the abilities of the program.
My overall experience with Contractor Foreman has been a good one. I am relieved to have found a software program that can help me stay on top of the many projects we have going on at one time.
You get very important stuff for a great price. This is not over priced at all compared to others and it gives you more than the other competitors do.
The software is a very powerful and comprehensive solution, however it is very flexible and you can utilize any features that fits your requirements.
Great support and product that seems all around great project management from the initial contact from the client to completion of the project.
That the support team is the greatest and that they really want to help.
Overall, the software has been easy to use and has been great for organizing all of our projects.
How thorough the software is. And its fantastic price.
Best app that integrates must parts of construction process in one place at an affordable price.
Integration process was surprisingly painless, mobile app is great. The ease of creating, submitting, approving, and logging change orders on mobile is excellent.
Also the estimating inputting seems to be a struggle. Maybe its that we are new but going from Estimate to SOV to whatever is next is a struggle and we still dont have it down.
It helps to be able to track the progress of project either simple or complex. It helps each residents builders to have direct report and access to projects progress.
Difficult to set up and use. Integration and transferring from screen to screen and phase to phase crazy.
Support has been amazing as well as all the friendly staff. Very personable and knowledgeable.
Very rude customer service. Huge mistake trying this company.
It is very comprehensive and it appears that the leadership recognizes the room and areas for improvement and are making an honest attempt to make it bette.
Cons: After fighting functionality for too long, we requested to TWO employees to cancel our free trial.
Its been pretty fantastic so far. The customer service is right there if you have any questions, great training and they have how-to videos beside every subject...these guys did it right.
I really liked the program when I first sat down and did an overview. It seemed like it would be very user friendly and I liked that layout and the abilities of the program.
My overall experience with Contractor Foreman has been a good one. I am relieved to have found a software program that can help me stay on top of the many projects we have going on at one time.
You get very important stuff for a great price. This is not over priced at all compared to others and it gives you more than the other competitors do.
The software is a very powerful and comprehensive solution, however it is very flexible and you can utilize any features that fits your requirements.
Great support and product that seems all around great project management from the initial contact from the client to completion of the project.
That the support team is the greatest and that they really want to help.
Overall, the software has been easy to use and has been great for organizing all of our projects.
How thorough the software is. And its fantastic price.
Best app that integrates must parts of construction process in one place at an affordable price.
Integration process was surprisingly painless, mobile app is great. The ease of creating, submitting, approving, and logging change orders on mobile is excellent.
Also the estimating inputting seems to be a struggle. Maybe its that we are new but going from Estimate to SOV to whatever is next is a struggle and we still dont have it down.
It helps to be able to track the progress of project either simple or complex. It helps each residents builders to have direct report and access to projects progress.
Difficult to set up and use. Integration and transferring from screen to screen and phase to phase crazy.
Support has been amazing as well as all the friendly staff. Very personable and knowledgeable.
Very rude customer service. Huge mistake trying this company.
It is very comprehensive and it appears that the leadership recognizes the room and areas for improvement and are making an honest attempt to make it bette.
Cons: After fighting functionality for too long, we requested to TWO employees to cancel our free trial.
Its been pretty fantastic so far. The customer service is right there if you have any questions, great training and they have how-to videos beside every subject...these guys did it right.
I really liked the program when I first sat down and did an overview. It seemed like it would be very user friendly and I liked that layout and the abilities of the program.
My overall experience with Contractor Foreman has been a good one. I am relieved to have found a software program that can help me stay on top of the many projects we have going on at one time.
You get very important stuff for a great price. This is not over priced at all compared to others and it gives you more than the other competitors do.
The software is a very powerful and comprehensive solution, however it is very flexible and you can utilize any features that fits your requirements.
Great support and product that seems all around great project management from the initial contact from the client to completion of the project.
That the support team is the greatest and that they really want to help.
Overall, the software has been easy to use and has been great for organizing all of our projects.
How thorough the software is. And its fantastic price.
Best app that integrates must parts of construction process in one place at an affordable price.
FollowUp CRM logo
4.5
226

Free CRM for construction

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.4
    Ease of use
    4.4
    Features
    4.2
    Customer support
    4.6
Pros and Cons from FollowUp CRM users   
+15
Great company because of their follow up with us. They reach out with solutions to issues presented or just follow up on what is needed or if there is more we need from them.
The more areas (programs) that are used with so much information some details can get lost and that happens. The other thing is we have to use other categories for contact and follow up.
Our Customer Service rep is awesome. This whole system is super convenient and easy to use.
This program doesn’t account for times on the days of appointments. Insane that I have to skip to the notes on the bottom to look for a typed appointment time.
Having a format that gives the ability to have all the relevant information at hand quickly and easily is a powerful tool in helping to complete and close a sale.
There are limited ways to track task completion and the e-mail does not sync with outlook which is our email system.
I can hardly imagine trying to manage a lead sheet any other way. The intuitive nature of the program as well as the way the sales training perfectly ties into the program is truly impressive.
I think their integration with FCS is on the right track but would like to see that relationship flourish. Everyone hates double entry.
Once the clients were set up, it was easy to enter new projects, dates, etc. I like the ease of scheduling for bidding and follow up.
I like that we are able to sync outlook with Followup. The accuracy of our information given to our clients makes this tool crucial to maintain continued success.
I really like the analytical data on the home page as well as the reports. This is helpful on the backend to track close rates, etc.
Can sort through all jobs quickly and reminders are very nice.
Easy to use, customizable and simple, good product for a lower cost then sales force and other CRM's.
Follow up CRM is user friendly and easily accessible on all data systems.
It saved us time (and therefor money). Rather than following up with customers painstakingly one after the other, we were able to easily input contact information.
Easy to use and great customer service when a problem arises.
Our follow up has improved dramatically. The only reason I didn't give Followup Power 5 stars is because I would like to have more of a Contact Management System integrated.
It also can integrate with Outlook, and I am pretty sure it works with Google products as well.
Great company because of their follow up with us. They reach out with solutions to issues presented or just follow up on what is needed or if there is more we need from them.
The more areas (programs) that are used with so much information some details can get lost and that happens. The other thing is we have to use other categories for contact and follow up.
Our Customer Service rep is awesome. This whole system is super convenient and easy to use.
This program doesn’t account for times on the days of appointments. Insane that I have to skip to the notes on the bottom to look for a typed appointment time.
Having a format that gives the ability to have all the relevant information at hand quickly and easily is a powerful tool in helping to complete and close a sale.
There are limited ways to track task completion and the e-mail does not sync with outlook which is our email system.
I can hardly imagine trying to manage a lead sheet any other way. The intuitive nature of the program as well as the way the sales training perfectly ties into the program is truly impressive.
I think their integration with FCS is on the right track but would like to see that relationship flourish. Everyone hates double entry.
Once the clients were set up, it was easy to enter new projects, dates, etc. I like the ease of scheduling for bidding and follow up.
I like that we are able to sync outlook with Followup. The accuracy of our information given to our clients makes this tool crucial to maintain continued success.
I really like the analytical data on the home page as well as the reports. This is helpful on the backend to track close rates, etc.
Can sort through all jobs quickly and reminders are very nice.
Easy to use, customizable and simple, good product for a lower cost then sales force and other CRM's.
Follow up CRM is user friendly and easily accessible on all data systems.
It saved us time (and therefor money). Rather than following up with customers painstakingly one after the other, we were able to easily input contact information.
Easy to use and great customer service when a problem arises.
Our follow up has improved dramatically. The only reason I didn't give Followup Power 5 stars is because I would like to have more of a Contact Management System integrated.
It also can integrate with Outlook, and I am pretty sure it works with Google products as well.
Great company because of their follow up with us. They reach out with solutions to issues presented or just follow up on what is needed or if there is more we need from them.
The more areas (programs) that are used with so much information some details can get lost and that happens. The other thing is we have to use other categories for contact and follow up.
Our Customer Service rep is awesome. This whole system is super convenient and easy to use.
This program doesn’t account for times on the days of appointments. Insane that I have to skip to the notes on the bottom to look for a typed appointment time.
Having a format that gives the ability to have all the relevant information at hand quickly and easily is a powerful tool in helping to complete and close a sale.
There are limited ways to track task completion and the e-mail does not sync with outlook which is our email system.
I can hardly imagine trying to manage a lead sheet any other way. The intuitive nature of the program as well as the way the sales training perfectly ties into the program is truly impressive.
I think their integration with FCS is on the right track but would like to see that relationship flourish. Everyone hates double entry.
Once the clients were set up, it was easy to enter new projects, dates, etc. I like the ease of scheduling for bidding and follow up.
I like that we are able to sync outlook with Followup. The accuracy of our information given to our clients makes this tool crucial to maintain continued success.
I really like the analytical data on the home page as well as the reports. This is helpful on the backend to track close rates, etc.
Can sort through all jobs quickly and reminders are very nice.
Easy to use, customizable and simple, good product for a lower cost then sales force and other CRM's.
Follow up CRM is user friendly and easily accessible on all data systems.
It saved us time (and therefor money). Rather than following up with customers painstakingly one after the other, we were able to easily input contact information.
Easy to use and great customer service when a problem arises.
Our follow up has improved dramatically. The only reason I didn't give Followup Power 5 stars is because I would like to have more of a Contact Management System integrated.
It also can integrate with Outlook, and I am pretty sure it works with Google products as well.
HoneyBook logo

HoneyBook

4.8
599

Client management for freelancers & SMBs

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.7
    Ease of use
    4.6
    Features
    4.6
    Customer support
    4.7
Pros and Cons from HoneyBook users   
avatar
avatar
+15
Honeybook is an amazing software because it allows me to organize and keep track of all my bookings and projects in a nice, clean manner.
I hate myself for not trusting Honeybook sooner. So much grief and agonizing over my "DIY contract & invoicing system" so many wasted hours and sleepless nights.
I am also a big fan of most all of the templates that they provide for you to help set your business up for success.
Buggy, intermittent problems coupled with poor tech suport.
I love being able to manage contracts, invoices, proposals, bookkeeping, and client communication all in the same platform. The concierge service is fantastic as well.
I also with it would sync directly to ical. I hate having to make it use google becuase if google runs out of space it doesnt tell me and then i have a calendar issue.
I really appreciated how proactive they were to help me when I first joined. I just wish I had taken them up on their help.
I found it confusing to set up and everything I made never looked right.
Ease of use, functionality is amazing, it’s intuitive, has awesome integrations.
I like that this product automates my business process and gives me options to make my processes more seamless. It also helps provide me with a professional look and feel for my business.
But HoneyBook helps me keep all my inquiries, pricing packages, contracts, email templates, and payment details in one place and has been a lifesaver for me.
I love love love the proposal feature and how everything is integrated.
Their customer service team cares and goes the extra mile to not only help you in any way they can, but they truly consider ways to improve and make their customers’ lives easier.
I love HoneyBook because it's easy to use and if I can't figure something out, I can easily ask. The customer service and care is golden.
Very user friendly, they offer so much. I love being able to track my expenses and schedule clients.
Absolutely love the interface, setup and ease of use of HoneyBook.
The ease, the aesthetic, the customer service, AND the ability to project manage for my clients all in one space, including invoicing and bookkeeping.
I love that my pricing guide, invoicing, questionnaires, and contracts all come from the same source and are organized for me.
Honeybook is an amazing software because it allows me to organize and keep track of all my bookings and projects in a nice, clean manner.
I hate myself for not trusting Honeybook sooner. So much grief and agonizing over my "DIY contract & invoicing system" so many wasted hours and sleepless nights.
I am also a big fan of most all of the templates that they provide for you to help set your business up for success.
Buggy, intermittent problems coupled with poor tech suport.
I love being able to manage contracts, invoices, proposals, bookkeeping, and client communication all in the same platform. The concierge service is fantastic as well.
I also with it would sync directly to ical. I hate having to make it use google becuase if google runs out of space it doesnt tell me and then i have a calendar issue.
I really appreciated how proactive they were to help me when I first joined. I just wish I had taken them up on their help.
I found it confusing to set up and everything I made never looked right.
Ease of use, functionality is amazing, it’s intuitive, has awesome integrations.
I like that this product automates my business process and gives me options to make my processes more seamless. It also helps provide me with a professional look and feel for my business.
But HoneyBook helps me keep all my inquiries, pricing packages, contracts, email templates, and payment details in one place and has been a lifesaver for me.
I love love love the proposal feature and how everything is integrated.
Their customer service team cares and goes the extra mile to not only help you in any way they can, but they truly consider ways to improve and make their customers’ lives easier.
I love HoneyBook because it's easy to use and if I can't figure something out, I can easily ask. The customer service and care is golden.
Very user friendly, they offer so much. I love being able to track my expenses and schedule clients.
Absolutely love the interface, setup and ease of use of HoneyBook.
The ease, the aesthetic, the customer service, AND the ability to project manage for my clients all in one space, including invoicing and bookkeeping.
I love that my pricing guide, invoicing, questionnaires, and contracts all come from the same source and are organized for me.
Honeybook is an amazing software because it allows me to organize and keep track of all my bookings and projects in a nice, clean manner.
I hate myself for not trusting Honeybook sooner. So much grief and agonizing over my "DIY contract & invoicing system" so many wasted hours and sleepless nights.
I am also a big fan of most all of the templates that they provide for you to help set your business up for success.
Buggy, intermittent problems coupled with poor tech suport.
I love being able to manage contracts, invoices, proposals, bookkeeping, and client communication all in the same platform. The concierge service is fantastic as well.
I also with it would sync directly to ical. I hate having to make it use google becuase if google runs out of space it doesnt tell me and then i have a calendar issue.
I really appreciated how proactive they were to help me when I first joined. I just wish I had taken them up on their help.
I found it confusing to set up and everything I made never looked right.
Ease of use, functionality is amazing, it’s intuitive, has awesome integrations.
I like that this product automates my business process and gives me options to make my processes more seamless. It also helps provide me with a professional look and feel for my business.
But HoneyBook helps me keep all my inquiries, pricing packages, contracts, email templates, and payment details in one place and has been a lifesaver for me.
I love love love the proposal feature and how everything is integrated.
Their customer service team cares and goes the extra mile to not only help you in any way they can, but they truly consider ways to improve and make their customers’ lives easier.
I love HoneyBook because it's easy to use and if I can't figure something out, I can easily ask. The customer service and care is golden.
Very user friendly, they offer so much. I love being able to track my expenses and schedule clients.
Absolutely love the interface, setup and ease of use of HoneyBook.
The ease, the aesthetic, the customer service, AND the ability to project manage for my clients all in one space, including invoicing and bookkeeping.
I love that my pricing guide, invoicing, questionnaires, and contracts all come from the same source and are organized for me.
ProjectMark CRM logo
0

Cloud-based CRM tool for construction businesses.

visit website
Reviews Sentiment
ic-pricetag

No reviews

Positive Reviews
ic-pricetag

No reviews

Rating Breakdown
    Value for money
    0.0
    Ease of use
    0.0
    Features
    0.0
    Customer support
    0.0
Pros and Cons from ProjectMark CRM users   
No pros & cons found
NorthBoundary logo
4.5
4

Earn more high-value service agreements with NorthBoundary.

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.7
    Ease of use
    4.5
    Features
    4.5
    Customer support
    4.7
Pros and Cons from NorthBoundary users   
No pros & cons found
Zoho CRM logo

Zoho CRM

4.3
6.6K

CRM software that helps you sell smarter, better, faster.

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.3
    Ease of use
    4.1
    Features
    4.3
    Customer support
    4.1
Pros and Cons from Zoho CRM users   
avatar
avatar
avatar
+15
You can build incredibly amazing customer relationship with the most popular and favorite Zoho CRM Software. You can convert extra leads and you can easily increase your revenue.
The workflow piece is awful and not intuitive at all. Where all other platforms use actual workflows, Zoho is stuck in the 18th century in its interface.
I like the most about the collaborative easy to use tools with any type of function like customer service, marketing and creating automated responses which are very helpful.
Really clunky, looks terrible (in terms of UI), and generally a bad CRM tool. I guess you get what you pay for.
ZOHO CRM is very easy to use, particularly, it offers you the ability to customize its features to fit business goals. It has a great user-friendly interface and easy to navigate.
It was a mistake and I immediately corrected myself by ignoring Zoho apps. Though I wasted 2 months learning the modules.
It is easy to use, it works perfectly fine and integrates easily with other software so it is a complete solution for the business.
The functionality is a bit awkward and customization is limited.
I am very happy with the features that are now offered by Zoho. They are as good or better than any other CRM out there and less expensive.
Zoho CRM is very effective in helping you manage your day to day businesses. The ease of integration is amazing.
As we have Zoho Mail for our business account, the ability to seamlessly integrate from mail to CRM is very helpful. As other CRMs usually only easily support Gmail or Outlook, this is a benefit.
Overall its a good application to be invested on if you want good maintenance of your records. AlsoThe customer support is very supportive and almost always available.
The powerful email tools are one of the best for marketing and are included at a very competitive price point for small to medium-sized businesses.
I would totally recommend Zoho as a solid good CRM to anyone looking for a CRM that is powerful and has a great team supporting it.
They have a great help section with useful videos and their support also helped us implement things very smoothly. Its easy to create tasks and the reminder system is excellent.
My experience with Zoho has been fantastic, another thing I love about their software is the support. They support is unparalleled in the industry, fast and responsive with solutions.
I love the add-ons in the Zoho Suite because it's a very easy and powerful way to broaden the possibilites of the software.
Their customer support is awesome and they have one of the quickest turnaround for resolving service tickets.
You can build incredibly amazing customer relationship with the most popular and favorite Zoho CRM Software. You can convert extra leads and you can easily increase your revenue.
The workflow piece is awful and not intuitive at all. Where all other platforms use actual workflows, Zoho is stuck in the 18th century in its interface.
I like the most about the collaborative easy to use tools with any type of function like customer service, marketing and creating automated responses which are very helpful.
Really clunky, looks terrible (in terms of UI), and generally a bad CRM tool. I guess you get what you pay for.
ZOHO CRM is very easy to use, particularly, it offers you the ability to customize its features to fit business goals. It has a great user-friendly interface and easy to navigate.
It was a mistake and I immediately corrected myself by ignoring Zoho apps. Though I wasted 2 months learning the modules.
It is easy to use, it works perfectly fine and integrates easily with other software so it is a complete solution for the business.
The functionality is a bit awkward and customization is limited.
I am very happy with the features that are now offered by Zoho. They are as good or better than any other CRM out there and less expensive.
Zoho CRM is very effective in helping you manage your day to day businesses. The ease of integration is amazing.
As we have Zoho Mail for our business account, the ability to seamlessly integrate from mail to CRM is very helpful. As other CRMs usually only easily support Gmail or Outlook, this is a benefit.
Overall its a good application to be invested on if you want good maintenance of your records. AlsoThe customer support is very supportive and almost always available.
The powerful email tools are one of the best for marketing and are included at a very competitive price point for small to medium-sized businesses.
I would totally recommend Zoho as a solid good CRM to anyone looking for a CRM that is powerful and has a great team supporting it.
They have a great help section with useful videos and their support also helped us implement things very smoothly. Its easy to create tasks and the reminder system is excellent.
My experience with Zoho has been fantastic, another thing I love about their software is the support. They support is unparalleled in the industry, fast and responsive with solutions.
I love the add-ons in the Zoho Suite because it's a very easy and powerful way to broaden the possibilites of the software.
Their customer support is awesome and they have one of the quickest turnaround for resolving service tickets.
You can build incredibly amazing customer relationship with the most popular and favorite Zoho CRM Software. You can convert extra leads and you can easily increase your revenue.
The workflow piece is awful and not intuitive at all. Where all other platforms use actual workflows, Zoho is stuck in the 18th century in its interface.
I like the most about the collaborative easy to use tools with any type of function like customer service, marketing and creating automated responses which are very helpful.
Really clunky, looks terrible (in terms of UI), and generally a bad CRM tool. I guess you get what you pay for.
ZOHO CRM is very easy to use, particularly, it offers you the ability to customize its features to fit business goals. It has a great user-friendly interface and easy to navigate.
It was a mistake and I immediately corrected myself by ignoring Zoho apps. Though I wasted 2 months learning the modules.
It is easy to use, it works perfectly fine and integrates easily with other software so it is a complete solution for the business.
The functionality is a bit awkward and customization is limited.
I am very happy with the features that are now offered by Zoho. They are as good or better than any other CRM out there and less expensive.
Zoho CRM is very effective in helping you manage your day to day businesses. The ease of integration is amazing.
As we have Zoho Mail for our business account, the ability to seamlessly integrate from mail to CRM is very helpful. As other CRMs usually only easily support Gmail or Outlook, this is a benefit.
Overall its a good application to be invested on if you want good maintenance of your records. AlsoThe customer support is very supportive and almost always available.
The powerful email tools are one of the best for marketing and are included at a very competitive price point for small to medium-sized businesses.
I would totally recommend Zoho as a solid good CRM to anyone looking for a CRM that is powerful and has a great team supporting it.
They have a great help section with useful videos and their support also helped us implement things very smoothly. Its easy to create tasks and the reminder system is excellent.
My experience with Zoho has been fantastic, another thing I love about their software is the support. They support is unparalleled in the industry, fast and responsive with solutions.
I love the add-ons in the Zoho Suite because it's a very easy and powerful way to broaden the possibilites of the software.
Their customer support is awesome and they have one of the quickest turnaround for resolving service tickets.
Copper logo
4.4
582

The CRM designed for Google Workspace

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.1
    Ease of use
    4.5
    Features
    4.1
    Customer support
    4.3
Pros and Cons from Copper users   
avatar
avatar
avatar
+15
Best thing about it is the seamless integration with Gmail and the plugin that it provides within the email. Really like their training / help centre.
Worse, the feature is getting worse over time, which points to an out-of-control development process. For a more complete exploration, check this thread.
My experience with Copper has been great. I have really loved using the tool and I think overall it’s a great management software.
Any mistakes during data imports caused all sorts of data problems. There is no automating of drip email campaigns.
It's easy to use, easy to set up, great customer service, easy to customize, great value and easily the best CRM I've ever used. The Gmail integration is amazing and the whole team loves the product.
The company buries a sentence that allows them to charge you for an entire extra year after you cancel, which they don't remind you about (obviously, why bury that clause otherwise).
We are able to effectively track and augment our sales and marketing efforts. We have also experience great process improvement in managing our internal client onboarding.
The customer service and billing policies are horrible.
The Gmail extension makes it super easy to add new contacts to my CRM and keep track of our conversations. It also makes it easy to keep track of leads and opportunities and what stage they are at.
I love how it automatically saves every change you make to an account. It was very easy to learn how to use and it helps you keep track of everything from phone conversations to tasks.
It's really easy to use and we have all the info we need in the same place. It's also really good at sending reminders for tasks, opportunities, etc.
I also like everyone I have interacted with at Copper: knowledgeable, service-oriented, and genuinely nice people.
Attractive, easy to use, with good G-Suite integration.
With real-time reports, and an easy learning curve, Copper seamlessly fit in with the need in the office. It has the functionality of a google product and works hand-in-hand with G-Suite.
The integration with Linkedin is also a nice feature when I am entering leads.
Sales support team was helpful in finding a solution for my UTM needs mentioned above.
Overall it has been helpful to keep track of my contacts. I wish that there were more features for the lower price point, like marketing and email features.
We embraced Copper even though it was a little pricey for a small business and required us to commit to a year.
Best thing about it is the seamless integration with Gmail and the plugin that it provides within the email. Really like their training / help centre.
Worse, the feature is getting worse over time, which points to an out-of-control development process. For a more complete exploration, check this thread.
My experience with Copper has been great. I have really loved using the tool and I think overall it’s a great management software.
Any mistakes during data imports caused all sorts of data problems. There is no automating of drip email campaigns.
It's easy to use, easy to set up, great customer service, easy to customize, great value and easily the best CRM I've ever used. The Gmail integration is amazing and the whole team loves the product.
The company buries a sentence that allows them to charge you for an entire extra year after you cancel, which they don't remind you about (obviously, why bury that clause otherwise).
We are able to effectively track and augment our sales and marketing efforts. We have also experience great process improvement in managing our internal client onboarding.
The customer service and billing policies are horrible.
The Gmail extension makes it super easy to add new contacts to my CRM and keep track of our conversations. It also makes it easy to keep track of leads and opportunities and what stage they are at.
I love how it automatically saves every change you make to an account. It was very easy to learn how to use and it helps you keep track of everything from phone conversations to tasks.
It's really easy to use and we have all the info we need in the same place. It's also really good at sending reminders for tasks, opportunities, etc.
I also like everyone I have interacted with at Copper: knowledgeable, service-oriented, and genuinely nice people.
Attractive, easy to use, with good G-Suite integration.
With real-time reports, and an easy learning curve, Copper seamlessly fit in with the need in the office. It has the functionality of a google product and works hand-in-hand with G-Suite.
The integration with Linkedin is also a nice feature when I am entering leads.
Sales support team was helpful in finding a solution for my UTM needs mentioned above.
Overall it has been helpful to keep track of my contacts. I wish that there were more features for the lower price point, like marketing and email features.
We embraced Copper even though it was a little pricey for a small business and required us to commit to a year.
Best thing about it is the seamless integration with Gmail and the plugin that it provides within the email. Really like their training / help centre.
Worse, the feature is getting worse over time, which points to an out-of-control development process. For a more complete exploration, check this thread.
My experience with Copper has been great. I have really loved using the tool and I think overall it’s a great management software.
Any mistakes during data imports caused all sorts of data problems. There is no automating of drip email campaigns.
It's easy to use, easy to set up, great customer service, easy to customize, great value and easily the best CRM I've ever used. The Gmail integration is amazing and the whole team loves the product.
The company buries a sentence that allows them to charge you for an entire extra year after you cancel, which they don't remind you about (obviously, why bury that clause otherwise).
We are able to effectively track and augment our sales and marketing efforts. We have also experience great process improvement in managing our internal client onboarding.
The customer service and billing policies are horrible.
The Gmail extension makes it super easy to add new contacts to my CRM and keep track of our conversations. It also makes it easy to keep track of leads and opportunities and what stage they are at.
I love how it automatically saves every change you make to an account. It was very easy to learn how to use and it helps you keep track of everything from phone conversations to tasks.
It's really easy to use and we have all the info we need in the same place. It's also really good at sending reminders for tasks, opportunities, etc.
I also like everyone I have interacted with at Copper: knowledgeable, service-oriented, and genuinely nice people.
Attractive, easy to use, with good G-Suite integration.
With real-time reports, and an easy learning curve, Copper seamlessly fit in with the need in the office. It has the functionality of a google product and works hand-in-hand with G-Suite.
The integration with Linkedin is also a nice feature when I am entering leads.
Sales support team was helpful in finding a solution for my UTM needs mentioned above.
Overall it has been helpful to keep track of my contacts. I wish that there were more features for the lower price point, like marketing and email features.
We embraced Copper even though it was a little pricey for a small business and required us to commit to a year.
BuildBook logo
4.5
98

Construction management software made simple.

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.7
    Ease of use
    4.5
    Features
    4.1
    Customer support
    4.9
Pros and Cons from BuildBook users   
+15
Onboarding was a breeze and the staff was so helpful and patient helping us apply and configure the software to best suit our individual business needs. Customer service has been amazing.
Inability to set it up for my clients remotely.
Super fast responsive times and helpful feedback. All in all while there's always feature enhancements that we'd love to see, BuildBook has been a great addition to our team.
Inability to customize as a small company without paying unnecessary extra month upgrade cost. It lacks time tracking software to make this a complete package.
I love how easy it is to integrate our current utilization of dropbox with Buildbook. As a team, we love being able to track our jobs together, and share our daily progress with each other.
No more copying a million folks on emails or group texts.
Excellent asset in communication between project managers and office staff on construction projects progress and extras.
Still a few bugs here and there. One of the more consistent bugs is our team will run into problems uploading photos.
The company is growing rapidly and I am excited to see the future software developments from BuildBook. I would recommend BuildBook to any residential builder looking to systemize their company.
How user friendly everything is, we appreciate the helpful customer service too.
This software has met all of those needs easily. Every time we use it with a client, we're impressed with it's functionality and ease of use.
We've loved having something to keep us organized, keep our subcontractors in the loop, and keep our clients happy.
So far this has been a positive and supportive experience.
I love the open communication BuildBook provides. BuildBook connects the field, the office, and the owners in a way that's easy, efficient and modern without a huge learning curve or investment.
The ability to quickly establish a project schedule, assign task owners, store project documentation and efficiently communicate as a team has presented a tremendous improvement to our operation.
Ease of use, self-explanatory, good customer support.
I like the ease of setup and the visibility of seeing all our projects in one place.
It is extremely easy to use. There is no better software for the money.
Onboarding was a breeze and the staff was so helpful and patient helping us apply and configure the software to best suit our individual business needs. Customer service has been amazing.
Inability to set it up for my clients remotely.
Super fast responsive times and helpful feedback. All in all while there's always feature enhancements that we'd love to see, BuildBook has been a great addition to our team.
Inability to customize as a small company without paying unnecessary extra month upgrade cost. It lacks time tracking software to make this a complete package.
I love how easy it is to integrate our current utilization of dropbox with Buildbook. As a team, we love being able to track our jobs together, and share our daily progress with each other.
No more copying a million folks on emails or group texts.
Excellent asset in communication between project managers and office staff on construction projects progress and extras.
Still a few bugs here and there. One of the more consistent bugs is our team will run into problems uploading photos.
The company is growing rapidly and I am excited to see the future software developments from BuildBook. I would recommend BuildBook to any residential builder looking to systemize their company.
How user friendly everything is, we appreciate the helpful customer service too.
This software has met all of those needs easily. Every time we use it with a client, we're impressed with it's functionality and ease of use.
We've loved having something to keep us organized, keep our subcontractors in the loop, and keep our clients happy.
So far this has been a positive and supportive experience.
I love the open communication BuildBook provides. BuildBook connects the field, the office, and the owners in a way that's easy, efficient and modern without a huge learning curve or investment.
The ability to quickly establish a project schedule, assign task owners, store project documentation and efficiently communicate as a team has presented a tremendous improvement to our operation.
Ease of use, self-explanatory, good customer support.
I like the ease of setup and the visibility of seeing all our projects in one place.
It is extremely easy to use. There is no better software for the money.
Onboarding was a breeze and the staff was so helpful and patient helping us apply and configure the software to best suit our individual business needs. Customer service has been amazing.
Inability to set it up for my clients remotely.
Super fast responsive times and helpful feedback. All in all while there's always feature enhancements that we'd love to see, BuildBook has been a great addition to our team.
Inability to customize as a small company without paying unnecessary extra month upgrade cost. It lacks time tracking software to make this a complete package.
I love how easy it is to integrate our current utilization of dropbox with Buildbook. As a team, we love being able to track our jobs together, and share our daily progress with each other.
No more copying a million folks on emails or group texts.
Excellent asset in communication between project managers and office staff on construction projects progress and extras.
Still a few bugs here and there. One of the more consistent bugs is our team will run into problems uploading photos.
The company is growing rapidly and I am excited to see the future software developments from BuildBook. I would recommend BuildBook to any residential builder looking to systemize their company.
How user friendly everything is, we appreciate the helpful customer service too.
This software has met all of those needs easily. Every time we use it with a client, we're impressed with it's functionality and ease of use.
We've loved having something to keep us organized, keep our subcontractors in the loop, and keep our clients happy.
So far this has been a positive and supportive experience.
I love the open communication BuildBook provides. BuildBook connects the field, the office, and the owners in a way that's easy, efficient and modern without a huge learning curve or investment.
The ability to quickly establish a project schedule, assign task owners, store project documentation and efficiently communicate as a team has presented a tremendous improvement to our operation.
Ease of use, self-explanatory, good customer support.
I like the ease of setup and the visibility of seeing all our projects in one place.
It is extremely easy to use. There is no better software for the money.
Houzz Pro logo
4.4
718

Business management software for contractors and architects

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.1
    Ease of use
    4.2
    Features
    4.2
    Customer support
    4.4
Pros and Cons from Houzz Pro users   
+15
Overall, I'm extremely happy and I love all the growth and opportunities to tie my website in with the profile, the 3-D, rendering options, and all the bells and whistles that you provide.
Being directly connected to a potential client by a computer on the phone, when they have no idea who you are or why your are calling at what is usually an inconvenient time for them.
The messaging features and leads features are very helpful, and I like the concierge. I haven't used the estimate feature because we have our own system for that, but I like that it exists.
I have had a few spam encounters recently and the # of leads I receive has dropped.
The ease of use of the product is certainly there and integration with the business model was easy. The client success manager that we are assigned is amazing.
But the automatic responses are irritating as they continue to ask you to respond when that's already be done. The program doesn't follow through as you move through the process.
Honestly, working with Houzz has been a great experience. Everything is user friendly, our rep is great and the advertising aspect can't be matched.
They demand we get onto a call for every simple issue and are incapable of doing the most basic work in a timely or efficient manner.
I am impressed with the ability to create floor plans in Houzz Pro and will play around with it more when I get some more help in the office.
Very well designed online platform that is reliable, fun, interactive, affordable and of high quality.
Our customer service rep has been pretty excellent, which has probably been the best part.
Houzz has been a pleasure to work with, great customer service and brand exposure. Highly recommend Houzz Pro as a platform for anyone looking to build/ renovate.
I am not one to be afraid to click buttons and try to figure things out for myself, but when that approach has been less that successful, the support staff and account managers have been amazing.
I like all of the information that is available and it is quick to find and easy to ease.
I really like the user friendliness and ease of use for myself and leads as well.
I recommend this platform to any business that is keen to grow and streamline its processes. It’s definitely worth the investment and I couldn’t be happier at Blakes Of Sydney as a Houzz Pro user.
When I start seeing some ROI (return on investment) - as in paying clients - I might become your greatest fan.
This software is easy to use. I love that you can integrate with your business.
Overall, I'm extremely happy and I love all the growth and opportunities to tie my website in with the profile, the 3-D, rendering options, and all the bells and whistles that you provide.
Being directly connected to a potential client by a computer on the phone, when they have no idea who you are or why your are calling at what is usually an inconvenient time for them.
The messaging features and leads features are very helpful, and I like the concierge. I haven't used the estimate feature because we have our own system for that, but I like that it exists.
I have had a few spam encounters recently and the # of leads I receive has dropped.
The ease of use of the product is certainly there and integration with the business model was easy. The client success manager that we are assigned is amazing.
But the automatic responses are irritating as they continue to ask you to respond when that's already be done. The program doesn't follow through as you move through the process.
Honestly, working with Houzz has been a great experience. Everything is user friendly, our rep is great and the advertising aspect can't be matched.
They demand we get onto a call for every simple issue and are incapable of doing the most basic work in a timely or efficient manner.
I am impressed with the ability to create floor plans in Houzz Pro and will play around with it more when I get some more help in the office.
Very well designed online platform that is reliable, fun, interactive, affordable and of high quality.
Our customer service rep has been pretty excellent, which has probably been the best part.
Houzz has been a pleasure to work with, great customer service and brand exposure. Highly recommend Houzz Pro as a platform for anyone looking to build/ renovate.
I am not one to be afraid to click buttons and try to figure things out for myself, but when that approach has been less that successful, the support staff and account managers have been amazing.
I like all of the information that is available and it is quick to find and easy to ease.
I really like the user friendliness and ease of use for myself and leads as well.
I recommend this platform to any business that is keen to grow and streamline its processes. It’s definitely worth the investment and I couldn’t be happier at Blakes Of Sydney as a Houzz Pro user.
When I start seeing some ROI (return on investment) - as in paying clients - I might become your greatest fan.
This software is easy to use. I love that you can integrate with your business.
Overall, I'm extremely happy and I love all the growth and opportunities to tie my website in with the profile, the 3-D, rendering options, and all the bells and whistles that you provide.
Being directly connected to a potential client by a computer on the phone, when they have no idea who you are or why your are calling at what is usually an inconvenient time for them.
The messaging features and leads features are very helpful, and I like the concierge. I haven't used the estimate feature because we have our own system for that, but I like that it exists.
I have had a few spam encounters recently and the # of leads I receive has dropped.
The ease of use of the product is certainly there and integration with the business model was easy. The client success manager that we are assigned is amazing.
But the automatic responses are irritating as they continue to ask you to respond when that's already be done. The program doesn't follow through as you move through the process.
Honestly, working with Houzz has been a great experience. Everything is user friendly, our rep is great and the advertising aspect can't be matched.
They demand we get onto a call for every simple issue and are incapable of doing the most basic work in a timely or efficient manner.
I am impressed with the ability to create floor plans in Houzz Pro and will play around with it more when I get some more help in the office.
Very well designed online platform that is reliable, fun, interactive, affordable and of high quality.
Our customer service rep has been pretty excellent, which has probably been the best part.
Houzz has been a pleasure to work with, great customer service and brand exposure. Highly recommend Houzz Pro as a platform for anyone looking to build/ renovate.
I am not one to be afraid to click buttons and try to figure things out for myself, but when that approach has been less that successful, the support staff and account managers have been amazing.
I like all of the information that is available and it is quick to find and easy to ease.
I really like the user friendliness and ease of use for myself and leads as well.
I recommend this platform to any business that is keen to grow and streamline its processes. It’s definitely worth the investment and I couldn’t be happier at Blakes Of Sydney as a Houzz Pro user.
When I start seeing some ROI (return on investment) - as in paying clients - I might become your greatest fan.
This software is easy to use. I love that you can integrate with your business.
Centerpoint Connect logo
4.7
13

Business Management solution for roofing contractors.

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.6
    Ease of use
    4.3
    Features
    4.5
    Customer support
    4.7
Pros and Cons from Centerpoint Connect users   
No pros & cons found
Premier logo
4.6
260

Accounting & job costing software for contractors

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.7
    Ease of use
    4.5
    Features
    4.5
    Customer support
    4.8
Pros and Cons from Premier users   
+15
Led by a phenomenaly brilliant leader and a very intelligent and knowledgeable team.
There are no things that I don't like about the software, anything that I questioned or had a hard time with Premier support fixed or helped me with quickly.
Great ERP for the price - outstanding features and customer support.
Sluggish when dealing with large amounts of data.
The easy integration was the best part about this product. I have been through many accounting integrations and this was by far the easiest.
It's very difficult to get it to integrate with our current estimating software. We're in the process of changing over, so I know it's only temporary.
We absolutely love the software and are completly satisfied.
I hear they are working on this, as I realize it is no small task and is very expensive to implement.
The ability to customize the document management is also very helpful. The training program was very thorough and helped us to go live very easily.
My AR and AP experience has been turned in to a good, logical, and easy to understand one.
The Job Dashboard feature has been life changing and has really allowed us to keep track of our jobs. The Customer Support team is amazing.
We also love working with the customer support team as they respond very fast and are flexible with their clients.
I work with both the Accounts Payable module as well as the Accounts Receivable module and they are very easy to use. The customer support team responds very quickly and are very helpful as well.
Good integration between accounting and pm tasks and responsibilities.
So far, the individual approvals for invoices, subcontracts, COs are all really great and have already streamlined a lot of clunky process we had in the past.
Also, Premier's accounting/general ledger component is easy to use and has helped us strengthen our accounting program.
They respond quickly and are willing to help at all times.
The team is great to work with first off. Some of my favorite functions are the contra to AP, file customization, cost plus billing, easy search main menu function, and progress billing reporting.
Led by a phenomenaly brilliant leader and a very intelligent and knowledgeable team.
There are no things that I don't like about the software, anything that I questioned or had a hard time with Premier support fixed or helped me with quickly.
Great ERP for the price - outstanding features and customer support.
Sluggish when dealing with large amounts of data.
The easy integration was the best part about this product. I have been through many accounting integrations and this was by far the easiest.
It's very difficult to get it to integrate with our current estimating software. We're in the process of changing over, so I know it's only temporary.
We absolutely love the software and are completly satisfied.
I hear they are working on this, as I realize it is no small task and is very expensive to implement.
The ability to customize the document management is also very helpful. The training program was very thorough and helped us to go live very easily.
My AR and AP experience has been turned in to a good, logical, and easy to understand one.
The Job Dashboard feature has been life changing and has really allowed us to keep track of our jobs. The Customer Support team is amazing.
We also love working with the customer support team as they respond very fast and are flexible with their clients.
I work with both the Accounts Payable module as well as the Accounts Receivable module and they are very easy to use. The customer support team responds very quickly and are very helpful as well.
Good integration between accounting and pm tasks and responsibilities.
So far, the individual approvals for invoices, subcontracts, COs are all really great and have already streamlined a lot of clunky process we had in the past.
Also, Premier's accounting/general ledger component is easy to use and has helped us strengthen our accounting program.
They respond quickly and are willing to help at all times.
The team is great to work with first off. Some of my favorite functions are the contra to AP, file customization, cost plus billing, easy search main menu function, and progress billing reporting.
Led by a phenomenaly brilliant leader and a very intelligent and knowledgeable team.
There are no things that I don't like about the software, anything that I questioned or had a hard time with Premier support fixed or helped me with quickly.
Great ERP for the price - outstanding features and customer support.
Sluggish when dealing with large amounts of data.
The easy integration was the best part about this product. I have been through many accounting integrations and this was by far the easiest.
It's very difficult to get it to integrate with our current estimating software. We're in the process of changing over, so I know it's only temporary.
We absolutely love the software and are completly satisfied.
I hear they are working on this, as I realize it is no small task and is very expensive to implement.
The ability to customize the document management is also very helpful. The training program was very thorough and helped us to go live very easily.
My AR and AP experience has been turned in to a good, logical, and easy to understand one.
The Job Dashboard feature has been life changing and has really allowed us to keep track of our jobs. The Customer Support team is amazing.
We also love working with the customer support team as they respond very fast and are flexible with their clients.
I work with both the Accounts Payable module as well as the Accounts Receivable module and they are very easy to use. The customer support team responds very quickly and are very helpful as well.
Good integration between accounting and pm tasks and responsibilities.
So far, the individual approvals for invoices, subcontracts, COs are all really great and have already streamlined a lot of clunky process we had in the past.
Also, Premier's accounting/general ledger component is easy to use and has helped us strengthen our accounting program.
They respond quickly and are willing to help at all times.
The team is great to work with first off. Some of my favorite functions are the contra to AP, file customization, cost plus billing, easy search main menu function, and progress billing reporting.
e-Builder Enterprise logo
4.3
406

Integrated capital program & project management software

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.1
    Ease of use
    4.0
    Features
    4.2
    Customer support
    4.3
Pros and Cons from e-Builder Enterprise users   
+15
Great system, keep up the good work. You have a good team of intelligent programmers and customer service providers.
Trying to do regular work at the same time as implementation will lead to delays and the implementation only being halfway complete, and many users will complain about lack of functionality.
It is very user friendly and it is very easy to find necessary documents. The search bar is a great asset that I use frequently to find documents if I do not know where to look.
The pricing is horrible for all of the software's limitations. As my title suggests, it is basically a very expensive file organizer.
It has the potential to be a great tool, giving feedback on the status of invoices entered. It is great having the ability to see the progress and process of invoices entered.
When approving a submittal, it will disappear from the Workflow. And I can no longer review and find the entry and related documents.
I enjoyed the ease of navigation and the ability to add all documents to the platform and disperse or "tag" them to the appropriate submittal / contract.
Implementation of the program to our office has been difficult. It's difficult to fit in the time to understand the program ourselves then train others how to use it.
Ease of use, ease of customization for different departments. Reliability - very rare for it to not be available.
I like most on reports parts, I love to run and exporting out all cost summary reports, progress reports, dashboard, funding sources...etc. It has so much functionality features in this software.
Product:The integrated control that builds into the process. Vendor: The technical support is outstanding.
I like the custom aspects of this software. With the help of the support agents we have been able to really customize some of the features for our project.
Great out of the box construction management tool. Built in modules and processes help managers to manage their projects on time and on budget.
A great tool to integrate project owner, engineers, contractors in one place. I used it as a document/plan reviewer. ).
Organization of internal documents has immensely improved in our office.
E-Builder has great potential, but it could use an upgrade to improve their response time and customer support knowledge and responsiveness.
We are planning to bring all the timesheets and our customer billing system to the e-Builder. It will help our team to gain more controls on the process.
This is a top to bottom management software that really can manage all aspects of project management. For some projects this is a little overkill.
Great system, keep up the good work. You have a good team of intelligent programmers and customer service providers.
Trying to do regular work at the same time as implementation will lead to delays and the implementation only being halfway complete, and many users will complain about lack of functionality.
It is very user friendly and it is very easy to find necessary documents. The search bar is a great asset that I use frequently to find documents if I do not know where to look.
The pricing is horrible for all of the software's limitations. As my title suggests, it is basically a very expensive file organizer.
It has the potential to be a great tool, giving feedback on the status of invoices entered. It is great having the ability to see the progress and process of invoices entered.
When approving a submittal, it will disappear from the Workflow. And I can no longer review and find the entry and related documents.
I enjoyed the ease of navigation and the ability to add all documents to the platform and disperse or "tag" them to the appropriate submittal / contract.
Implementation of the program to our office has been difficult. It's difficult to fit in the time to understand the program ourselves then train others how to use it.
Ease of use, ease of customization for different departments. Reliability - very rare for it to not be available.
I like most on reports parts, I love to run and exporting out all cost summary reports, progress reports, dashboard, funding sources...etc. It has so much functionality features in this software.
Product:The integrated control that builds into the process. Vendor: The technical support is outstanding.
I like the custom aspects of this software. With the help of the support agents we have been able to really customize some of the features for our project.
Great out of the box construction management tool. Built in modules and processes help managers to manage their projects on time and on budget.
A great tool to integrate project owner, engineers, contractors in one place. I used it as a document/plan reviewer. ).
Organization of internal documents has immensely improved in our office.
E-Builder has great potential, but it could use an upgrade to improve their response time and customer support knowledge and responsiveness.
We are planning to bring all the timesheets and our customer billing system to the e-Builder. It will help our team to gain more controls on the process.
This is a top to bottom management software that really can manage all aspects of project management. For some projects this is a little overkill.
Great system, keep up the good work. You have a good team of intelligent programmers and customer service providers.
Trying to do regular work at the same time as implementation will lead to delays and the implementation only being halfway complete, and many users will complain about lack of functionality.
It is very user friendly and it is very easy to find necessary documents. The search bar is a great asset that I use frequently to find documents if I do not know where to look.
The pricing is horrible for all of the software's limitations. As my title suggests, it is basically a very expensive file organizer.
It has the potential to be a great tool, giving feedback on the status of invoices entered. It is great having the ability to see the progress and process of invoices entered.
When approving a submittal, it will disappear from the Workflow. And I can no longer review and find the entry and related documents.
I enjoyed the ease of navigation and the ability to add all documents to the platform and disperse or "tag" them to the appropriate submittal / contract.
Implementation of the program to our office has been difficult. It's difficult to fit in the time to understand the program ourselves then train others how to use it.
Ease of use, ease of customization for different departments. Reliability - very rare for it to not be available.
I like most on reports parts, I love to run and exporting out all cost summary reports, progress reports, dashboard, funding sources...etc. It has so much functionality features in this software.
Product:The integrated control that builds into the process. Vendor: The technical support is outstanding.
I like the custom aspects of this software. With the help of the support agents we have been able to really customize some of the features for our project.
Great out of the box construction management tool. Built in modules and processes help managers to manage their projects on time and on budget.
A great tool to integrate project owner, engineers, contractors in one place. I used it as a document/plan reviewer. ).
Organization of internal documents has immensely improved in our office.
E-Builder has great potential, but it could use an upgrade to improve their response time and customer support knowledge and responsiveness.
We are planning to bring all the timesheets and our customer billing system to the e-Builder. It will help our team to gain more controls on the process.
This is a top to bottom management software that really can manage all aspects of project management. For some projects this is a little overkill.
CoConstruct logo
4.7
865

Construction software for home builders and remodelers

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.6
    Ease of use
    4.5
    Features
    4.5
    Customer support
    4.9
Pros and Cons from CoConstruct users   
+15
The program has been really great for improving our tracking and management of changes and decisions. The software continues to improve and add features, which is great and the support is excellent.
We were looking to eliminate places of duplicate entry - not create more. Document management is horrible.
It's also great to know that they are continually working to improve this software to make it even more user friendly for construction companies.
Time to finally transition to ProCore and let Co-Construct keep their mess. I rather pay the higher fee for a service that won't drive away my customers.
Not all clients will use it, but those who do love it. We use the mobile app on our iPhones and it's great to add quick notes in the field or look up important information.
Problems with entering taxes. Uses a text format rather than Word in Proposal/Estimate section.
It's early for us but so far - amazing. Our integrated design and construction firm is growing and requiring maximum efficiency and effectiveness.
When printing off the budget page There is no real way to get an overview in a quick manner. We have to minimize each individual item.
We just left CoCamp and wow CoCamp was very helpful and needed because switching over to new software is a big deal, especially when you got systems in place that took awhile to setup.
CoConstruct streamlines a lot of our process which makes our business better. It allows us to organize our communications with customers which they love.
Great company excellent customer support. They listen to builders needs.
User friendly, construction schedule is amazing.
It saves not only time but also money in that our reps can get their tasks done in less time. The templates are a great feature and one that should be more heavily-featured.
I've truly been impressed with CoConstruct's customer service, webinar, and coaching availability. They have trained their staff well and it shows - they are also staffed accordingly.
Overall pretty solid program. The Customer Service experience has assisted greatly in adapting to the program.
CoConstruct was immediately the one that stood out. It had most of the features of the high end systems, and way more than the more 'tech industry' focused packages.
Remodeling always has changed CC makes it so easy to give customers options with price and once they select the one they want the $$ go right onto to their balance.
Co Construct is so much more than a project management software system. Co Construct integrates your entire business operation into one easy to use cloud base platform.
The program has been really great for improving our tracking and management of changes and decisions. The software continues to improve and add features, which is great and the support is excellent.
We were looking to eliminate places of duplicate entry - not create more. Document management is horrible.
It's also great to know that they are continually working to improve this software to make it even more user friendly for construction companies.
Time to finally transition to ProCore and let Co-Construct keep their mess. I rather pay the higher fee for a service that won't drive away my customers.
Not all clients will use it, but those who do love it. We use the mobile app on our iPhones and it's great to add quick notes in the field or look up important information.
Problems with entering taxes. Uses a text format rather than Word in Proposal/Estimate section.
It's early for us but so far - amazing. Our integrated design and construction firm is growing and requiring maximum efficiency and effectiveness.
When printing off the budget page There is no real way to get an overview in a quick manner. We have to minimize each individual item.
We just left CoCamp and wow CoCamp was very helpful and needed because switching over to new software is a big deal, especially when you got systems in place that took awhile to setup.
CoConstruct streamlines a lot of our process which makes our business better. It allows us to organize our communications with customers which they love.
Great company excellent customer support. They listen to builders needs.
User friendly, construction schedule is amazing.
It saves not only time but also money in that our reps can get their tasks done in less time. The templates are a great feature and one that should be more heavily-featured.
I've truly been impressed with CoConstruct's customer service, webinar, and coaching availability. They have trained their staff well and it shows - they are also staffed accordingly.
Overall pretty solid program. The Customer Service experience has assisted greatly in adapting to the program.
CoConstruct was immediately the one that stood out. It had most of the features of the high end systems, and way more than the more 'tech industry' focused packages.
Remodeling always has changed CC makes it so easy to give customers options with price and once they select the one they want the $$ go right onto to their balance.
Co Construct is so much more than a project management software system. Co Construct integrates your entire business operation into one easy to use cloud base platform.
The program has been really great for improving our tracking and management of changes and decisions. The software continues to improve and add features, which is great and the support is excellent.
We were looking to eliminate places of duplicate entry - not create more. Document management is horrible.
It's also great to know that they are continually working to improve this software to make it even more user friendly for construction companies.
Time to finally transition to ProCore and let Co-Construct keep their mess. I rather pay the higher fee for a service that won't drive away my customers.
Not all clients will use it, but those who do love it. We use the mobile app on our iPhones and it's great to add quick notes in the field or look up important information.
Problems with entering taxes. Uses a text format rather than Word in Proposal/Estimate section.
It's early for us but so far - amazing. Our integrated design and construction firm is growing and requiring maximum efficiency and effectiveness.
When printing off the budget page There is no real way to get an overview in a quick manner. We have to minimize each individual item.
We just left CoCamp and wow CoCamp was very helpful and needed because switching over to new software is a big deal, especially when you got systems in place that took awhile to setup.
CoConstruct streamlines a lot of our process which makes our business better. It allows us to organize our communications with customers which they love.
Great company excellent customer support. They listen to builders needs.
User friendly, construction schedule is amazing.
It saves not only time but also money in that our reps can get their tasks done in less time. The templates are a great feature and one that should be more heavily-featured.
I've truly been impressed with CoConstruct's customer service, webinar, and coaching availability. They have trained their staff well and it shows - they are also staffed accordingly.
Overall pretty solid program. The Customer Service experience has assisted greatly in adapting to the program.
CoConstruct was immediately the one that stood out. It had most of the features of the high end systems, and way more than the more 'tech industry' focused packages.
Remodeling always has changed CC makes it so easy to give customers options with price and once they select the one they want the $$ go right onto to their balance.
Co Construct is so much more than a project management software system. Co Construct integrates your entire business operation into one easy to use cloud base platform.
EngageBay CRM logo
4.7
664

Integrated sales & marketing software for growing teams

learn more
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.7
    Ease of use
    4.5
    Features
    4.6
    Customer support
    4.8
Pros and Cons from EngageBay CRM users   
avatar
avatar
avatar
+15
Easy to use email marketing platform. The best part is you have all the powerful tools like landing pages, autoresponders, email broadcast, sequences even in the free.
Some missing features such as missing Google Meet, and location in calendar event.
Got the hang of EngageBay in a matter of hours due to its ease of use and excellent customer support. Any question is answered in a matter of seconds.
Webinar features, landing pages does not support reusable headers and footers, no option to build own templates. Missing Social Software Analytics.
I love page builder of Engagebay. It loads super fast and in stable performance based on AWS + CDN Cloudfront.
Landing page templates are very limited at the moment.
We searched for ages for software that could combine a sophisticated CRM/contact management system alongside email and newsletters - this is the best on the market.
Since I started using it recently so not very sure about dislikes. So far, I am enjoying it.
We love the ease of use and managing of the Contacts. We were able to integrate our website forms and Zapier to perform the automation needed for our Sales staff.
EngageBay is a great tool for marketing automation for small companies (finally!) and for a reasonable price. You can customize all views and see the data you want to.
Their product is easy to use and their chat support is great.
The all-in-one feature is the best for me. Having all client information and tracking results from marketing in the same place really is beneficial.
The software is great and very much extendable with API and other customization.
Nice for someone starting up. The free plan even comes with helpdesk and live chat.
I did EXTENSIVE research before picking Engagebay and they havent disappointed me. This is a tool for what I need but also that can grow with me.
The support was incredible, help us a lot to setup the different automatisation.
You can also create a custom domain for landing pages built in EngageBay - it's very important to build credibility, cause people don't want to click on unknown links.
It is easyish to use, still lacks loads of features and the way of working is sometimes frustrating compared to something like Hubspot, but that is where the huge price difference comes in.
Easy to use email marketing platform. The best part is you have all the powerful tools like landing pages, autoresponders, email broadcast, sequences even in the free.
Some missing features such as missing Google Meet, and location in calendar event.
Got the hang of EngageBay in a matter of hours due to its ease of use and excellent customer support. Any question is answered in a matter of seconds.
Webinar features, landing pages does not support reusable headers and footers, no option to build own templates. Missing Social Software Analytics.
I love page builder of Engagebay. It loads super fast and in stable performance based on AWS + CDN Cloudfront.
Landing page templates are very limited at the moment.
We searched for ages for software that could combine a sophisticated CRM/contact management system alongside email and newsletters - this is the best on the market.
Since I started using it recently so not very sure about dislikes. So far, I am enjoying it.
We love the ease of use and managing of the Contacts. We were able to integrate our website forms and Zapier to perform the automation needed for our Sales staff.
EngageBay is a great tool for marketing automation for small companies (finally!) and for a reasonable price. You can customize all views and see the data you want to.
Their product is easy to use and their chat support is great.
The all-in-one feature is the best for me. Having all client information and tracking results from marketing in the same place really is beneficial.
The software is great and very much extendable with API and other customization.
Nice for someone starting up. The free plan even comes with helpdesk and live chat.
I did EXTENSIVE research before picking Engagebay and they havent disappointed me. This is a tool for what I need but also that can grow with me.
The support was incredible, help us a lot to setup the different automatisation.
You can also create a custom domain for landing pages built in EngageBay - it's very important to build credibility, cause people don't want to click on unknown links.
It is easyish to use, still lacks loads of features and the way of working is sometimes frustrating compared to something like Hubspot, but that is where the huge price difference comes in.
Easy to use email marketing platform. The best part is you have all the powerful tools like landing pages, autoresponders, email broadcast, sequences even in the free.
Some missing features such as missing Google Meet, and location in calendar event.
Got the hang of EngageBay in a matter of hours due to its ease of use and excellent customer support. Any question is answered in a matter of seconds.
Webinar features, landing pages does not support reusable headers and footers, no option to build own templates. Missing Social Software Analytics.
I love page builder of Engagebay. It loads super fast and in stable performance based on AWS + CDN Cloudfront.
Landing page templates are very limited at the moment.
We searched for ages for software that could combine a sophisticated CRM/contact management system alongside email and newsletters - this is the best on the market.
Since I started using it recently so not very sure about dislikes. So far, I am enjoying it.
We love the ease of use and managing of the Contacts. We were able to integrate our website forms and Zapier to perform the automation needed for our Sales staff.
EngageBay is a great tool for marketing automation for small companies (finally!) and for a reasonable price. You can customize all views and see the data you want to.
Their product is easy to use and their chat support is great.
The all-in-one feature is the best for me. Having all client information and tracking results from marketing in the same place really is beneficial.
The software is great and very much extendable with API and other customization.
Nice for someone starting up. The free plan even comes with helpdesk and live chat.
I did EXTENSIVE research before picking Engagebay and they havent disappointed me. This is a tool for what I need but also that can grow with me.
The support was incredible, help us a lot to setup the different automatisation.
You can also create a custom domain for landing pages built in EngageBay - it's very important to build credibility, cause people don't want to click on unknown links.
It is easyish to use, still lacks loads of features and the way of working is sometimes frustrating compared to something like Hubspot, but that is where the huge price difference comes in.
eWay-CRM logo
4.6
557

The Best CRM for Microsoft Outlook

learn more
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.6
    Ease of use
    4.5
    Features
    4.4
    Customer support
    4.7
Pros and Cons from eWay-CRM users   
avatar
avatar
+15
I love how customizable eWay-CRM is and the ability to integrated it with Outlook which makes it great to manage all my customers information and data in one place. The support is very great.
Import was quite difficult at the time because of different language settings, I had to translate the csv first but still hat some problems with some fields not importing correctly.
I have found the speed very impressive and searching for information is rapid and easy. I also really like the way the task management system works as it allows me to keep on top of my day.
Sometimes the synchronisation fails & it needs to be restarted again but that happens 1 in 10 times so its not a major deal anyway.
Even the free version offers very good practicability and is a very good entry point the the software.
Occasional crashes, and after few records sometimes appears error message.
It is pretty user friendly, but what i love is the customer support. Any issue or question I have had was answered fairly quickly.
I was a 10+ years users of the obsolete, outdated, full of issues Microsoft Business Contacts Manager.
At this moment I am happy with eWay and I have recommended my superiors to implement server version as soon as we get funding for it.
Very comfortable with my sales process - no more wishing that it could be better.
I like most how eWay is flexible, customizable. Integration process in our firm was quite easy with the help of eWay experts.
I am not fully familiar with all the functions because of no needs, but for my purposes eWay works great. Friendly and professional support is available if needed.
Intuitive, helpful, easy to follow , great support for users.
Built in Outlook, good service, good value for money, language versions.
Easy to use and great support whenever there are any technical issues.
Integration into my existing Outlook system, easy use and excellent customer support.
Their customer support is exceptional. What I really enjoyed was their patience with us.
It’s easy, adoptable and fits all users. For us as a small company it’s in the right pricerange and has all the features we need.
I love how customizable eWay-CRM is and the ability to integrated it with Outlook which makes it great to manage all my customers information and data in one place. The support is very great.
Import was quite difficult at the time because of different language settings, I had to translate the csv first but still hat some problems with some fields not importing correctly.
I have found the speed very impressive and searching for information is rapid and easy. I also really like the way the task management system works as it allows me to keep on top of my day.
Sometimes the synchronisation fails & it needs to be restarted again but that happens 1 in 10 times so its not a major deal anyway.
Even the free version offers very good practicability and is a very good entry point the the software.
Occasional crashes, and after few records sometimes appears error message.
It is pretty user friendly, but what i love is the customer support. Any issue or question I have had was answered fairly quickly.
I was a 10+ years users of the obsolete, outdated, full of issues Microsoft Business Contacts Manager.
At this moment I am happy with eWay and I have recommended my superiors to implement server version as soon as we get funding for it.
Very comfortable with my sales process - no more wishing that it could be better.
I like most how eWay is flexible, customizable. Integration process in our firm was quite easy with the help of eWay experts.
I am not fully familiar with all the functions because of no needs, but for my purposes eWay works great. Friendly and professional support is available if needed.
Intuitive, helpful, easy to follow , great support for users.
Built in Outlook, good service, good value for money, language versions.
Easy to use and great support whenever there are any technical issues.
Integration into my existing Outlook system, easy use and excellent customer support.
Their customer support is exceptional. What I really enjoyed was their patience with us.
It’s easy, adoptable and fits all users. For us as a small company it’s in the right pricerange and has all the features we need.
I love how customizable eWay-CRM is and the ability to integrated it with Outlook which makes it great to manage all my customers information and data in one place. The support is very great.
Import was quite difficult at the time because of different language settings, I had to translate the csv first but still hat some problems with some fields not importing correctly.
I have found the speed very impressive and searching for information is rapid and easy. I also really like the way the task management system works as it allows me to keep on top of my day.
Sometimes the synchronisation fails & it needs to be restarted again but that happens 1 in 10 times so its not a major deal anyway.
Even the free version offers very good practicability and is a very good entry point the the software.
Occasional crashes, and after few records sometimes appears error message.
It is pretty user friendly, but what i love is the customer support. Any issue or question I have had was answered fairly quickly.
I was a 10+ years users of the obsolete, outdated, full of issues Microsoft Business Contacts Manager.
At this moment I am happy with eWay and I have recommended my superiors to implement server version as soon as we get funding for it.
Very comfortable with my sales process - no more wishing that it could be better.
I like most how eWay is flexible, customizable. Integration process in our firm was quite easy with the help of eWay experts.
I am not fully familiar with all the functions because of no needs, but for my purposes eWay works great. Friendly and professional support is available if needed.
Intuitive, helpful, easy to follow , great support for users.
Built in Outlook, good service, good value for money, language versions.
Easy to use and great support whenever there are any technical issues.
Integration into my existing Outlook system, easy use and excellent customer support.
Their customer support is exceptional. What I really enjoyed was their patience with us.
It’s easy, adoptable and fits all users. For us as a small company it’s in the right pricerange and has all the features we need.
Freshsales logo
4.5
605

Sales management solution

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.4
    Ease of use
    4.4
    Features
    4.4
    Customer support
    4.5
Pros and Cons from Freshsales users   
avatar
avatar
avatar
+15
It is pretty easy to use. The ability to set up sales sequencing was nice and pretty easy to do.
Error logs were nearly impossible to find and though the log is supposed to be included on the email showing the errors it wasn't. Support couldn't figure it out either.
Easy set up, intuitive interface, good gmail integration, decent price. I once called them for help on a saturday and someone answered and was very helpful.
Horrible at talking to people and trying to fix problems.
With freshsales the user will know more tools to evaluate potential customers. Freshsales has an excellent communication, which we highly recommend to handle sales opportunities.
Th reporting system is really bad. You cannot rely on if it is giving you the right report.
The best thing we like is the interoperability of freshsales with our helpdesk (freshdesk). The synchronization of activity helps us keep track of the issues our customers have had with our products.
Every time that I have contacted support it has unfortunately been very disappointing. Even the most basic question takes an inordinate amount of time to get a response.
Freshsales does an excellent job giving you a tool to manage your sales pipeline, and what makes it better is that it connects right in and seamlessly works with your help desk.
Great scope of features that gives you access to just about all functionality you would normally need to have a good view.
I love how I can integrate my other FreshWorks software as well as quickbooks. I can seamlessly maneuver the website and find the information I need for the most part.
The deal stages are really easy to track on the freshsales. And also easy email tracks and clicks tracks, call and email remainders, Notes of the account and the contact are the best.
Overall, a great piece of software for a great price.
I like that fact that they have many integrations with other needed tools that can help a business grow and stay organized.
Freshsales is always aiming for the best user experience. The support is very fast and eager to understand and solve problems.
I like that the software is easy to use and most salespeople can come in and learn the software easily.
My sales teams are happier and more productive because of this effective tool. Built-in accounting features make it a "dream" to integrate into large financial system as well.
Continues to innovate & get better with every release.
It is pretty easy to use. The ability to set up sales sequencing was nice and pretty easy to do.
Error logs were nearly impossible to find and though the log is supposed to be included on the email showing the errors it wasn't. Support couldn't figure it out either.
Easy set up, intuitive interface, good gmail integration, decent price. I once called them for help on a saturday and someone answered and was very helpful.
Horrible at talking to people and trying to fix problems.
With freshsales the user will know more tools to evaluate potential customers. Freshsales has an excellent communication, which we highly recommend to handle sales opportunities.
Th reporting system is really bad. You cannot rely on if it is giving you the right report.
The best thing we like is the interoperability of freshsales with our helpdesk (freshdesk). The synchronization of activity helps us keep track of the issues our customers have had with our products.
Every time that I have contacted support it has unfortunately been very disappointing. Even the most basic question takes an inordinate amount of time to get a response.
Freshsales does an excellent job giving you a tool to manage your sales pipeline, and what makes it better is that it connects right in and seamlessly works with your help desk.
Great scope of features that gives you access to just about all functionality you would normally need to have a good view.
I love how I can integrate my other FreshWorks software as well as quickbooks. I can seamlessly maneuver the website and find the information I need for the most part.
The deal stages are really easy to track on the freshsales. And also easy email tracks and clicks tracks, call and email remainders, Notes of the account and the contact are the best.
Overall, a great piece of software for a great price.
I like that fact that they have many integrations with other needed tools that can help a business grow and stay organized.
Freshsales is always aiming for the best user experience. The support is very fast and eager to understand and solve problems.
I like that the software is easy to use and most salespeople can come in and learn the software easily.
My sales teams are happier and more productive because of this effective tool. Built-in accounting features make it a "dream" to integrate into large financial system as well.
Continues to innovate & get better with every release.
It is pretty easy to use. The ability to set up sales sequencing was nice and pretty easy to do.
Error logs were nearly impossible to find and though the log is supposed to be included on the email showing the errors it wasn't. Support couldn't figure it out either.
Easy set up, intuitive interface, good gmail integration, decent price. I once called them for help on a saturday and someone answered and was very helpful.
Horrible at talking to people and trying to fix problems.
With freshsales the user will know more tools to evaluate potential customers. Freshsales has an excellent communication, which we highly recommend to handle sales opportunities.
Th reporting system is really bad. You cannot rely on if it is giving you the right report.
The best thing we like is the interoperability of freshsales with our helpdesk (freshdesk). The synchronization of activity helps us keep track of the issues our customers have had with our products.
Every time that I have contacted support it has unfortunately been very disappointing. Even the most basic question takes an inordinate amount of time to get a response.
Freshsales does an excellent job giving you a tool to manage your sales pipeline, and what makes it better is that it connects right in and seamlessly works with your help desk.
Great scope of features that gives you access to just about all functionality you would normally need to have a good view.
I love how I can integrate my other FreshWorks software as well as quickbooks. I can seamlessly maneuver the website and find the information I need for the most part.
The deal stages are really easy to track on the freshsales. And also easy email tracks and clicks tracks, call and email remainders, Notes of the account and the contact are the best.
Overall, a great piece of software for a great price.
I like that fact that they have many integrations with other needed tools that can help a business grow and stay organized.
Freshsales is always aiming for the best user experience. The support is very fast and eager to understand and solve problems.
I like that the software is easy to use and most salespeople can come in and learn the software easily.
My sales teams are happier and more productive because of this effective tool. Built-in accounting features make it a "dream" to integrate into large financial system as well.
Continues to innovate & get better with every release.
monday sales CRM logo
4.7
383

Close deals. Automate the rest.

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.6
    Ease of use
    4.7
    Features
    4.5
    Customer support
    4.7
Pros and Cons from monday sales CRM users   
avatar
avatar
avatar
+15
Second, I liked the ease of use and especially the useful app. Third, this feature is simple but powerful - the ability to easily set project milestones and both name and pick colors for all of these.
Previously we had workflows where multiple processes were being lost between our management team and one of our main clients due to emails being missed and not loaded.
The platform is robust and provides enough automation to automate any workflow. The customer support is amazing, the folks are quick to respond and help you out running with particular requirements.
I was really struggling with making sure my process was being followed for each of my clients.
It allows you to invite others and share timelines with them. It is very helpful to stay organized and share progress with free viewers.
Som missing cross-references between boards and projects.
Very good, happy that we have switched. Monday is on top of CRM list for a good reason.
Reporting is limited to performing task management.
Higher authorities saves lot of time and they concentrate on other crucial tasks where they can improve the business Profits. We found good Return on Investment by using this tool.
Very easy to use and great CRM features. Very good interface easy to learn and very visual.
They work with you, great customer service. Good company good product, Woo hoo.
As soon as I got on top of my Monday boards and automations/integrations, I started feeling in control and more confident at how my business was running.
Ease of use is something that I always value in the programs and applications that I test, and at monday.com this is one of its strengths, it's really easy to use and understand.
This software is very affordable and really helps with small business management.
In simple words, it is easy to implement and easy to manage. It is extremely intuitive and improves communications with customers.
Monday.com is a system that you can perfectly mould around every aspect of your business without having to invest in your own bespoke system.
I've been impressed with how both small business CRM and project management can be set up with monday.com.
I love being able to integrate email and automate the steps that would otherwise be needlessly time consuming.
Second, I liked the ease of use and especially the useful app. Third, this feature is simple but powerful - the ability to easily set project milestones and both name and pick colors for all of these.
Previously we had workflows where multiple processes were being lost between our management team and one of our main clients due to emails being missed and not loaded.
The platform is robust and provides enough automation to automate any workflow. The customer support is amazing, the folks are quick to respond and help you out running with particular requirements.
I was really struggling with making sure my process was being followed for each of my clients.
It allows you to invite others and share timelines with them. It is very helpful to stay organized and share progress with free viewers.
Som missing cross-references between boards and projects.
Very good, happy that we have switched. Monday is on top of CRM list for a good reason.
Reporting is limited to performing task management.
Higher authorities saves lot of time and they concentrate on other crucial tasks where they can improve the business Profits. We found good Return on Investment by using this tool.
Very easy to use and great CRM features. Very good interface easy to learn and very visual.
They work with you, great customer service. Good company good product, Woo hoo.
As soon as I got on top of my Monday boards and automations/integrations, I started feeling in control and more confident at how my business was running.
Ease of use is something that I always value in the programs and applications that I test, and at monday.com this is one of its strengths, it's really easy to use and understand.
This software is very affordable and really helps with small business management.
In simple words, it is easy to implement and easy to manage. It is extremely intuitive and improves communications with customers.
Monday.com is a system that you can perfectly mould around every aspect of your business without having to invest in your own bespoke system.
I've been impressed with how both small business CRM and project management can be set up with monday.com.
I love being able to integrate email and automate the steps that would otherwise be needlessly time consuming.
Second, I liked the ease of use and especially the useful app. Third, this feature is simple but powerful - the ability to easily set project milestones and both name and pick colors for all of these.
Previously we had workflows where multiple processes were being lost between our management team and one of our main clients due to emails being missed and not loaded.
The platform is robust and provides enough automation to automate any workflow. The customer support is amazing, the folks are quick to respond and help you out running with particular requirements.
I was really struggling with making sure my process was being followed for each of my clients.
It allows you to invite others and share timelines with them. It is very helpful to stay organized and share progress with free viewers.
Som missing cross-references between boards and projects.
Very good, happy that we have switched. Monday is on top of CRM list for a good reason.
Reporting is limited to performing task management.
Higher authorities saves lot of time and they concentrate on other crucial tasks where they can improve the business Profits. We found good Return on Investment by using this tool.
Very easy to use and great CRM features. Very good interface easy to learn and very visual.
They work with you, great customer service. Good company good product, Woo hoo.
As soon as I got on top of my Monday boards and automations/integrations, I started feeling in control and more confident at how my business was running.
Ease of use is something that I always value in the programs and applications that I test, and at monday.com this is one of its strengths, it's really easy to use and understand.
This software is very affordable and really helps with small business management.
In simple words, it is easy to implement and easy to manage. It is extremely intuitive and improves communications with customers.
Monday.com is a system that you can perfectly mould around every aspect of your business without having to invest in your own bespoke system.
I've been impressed with how both small business CRM and project management can be set up with monday.com.
I love being able to integrate email and automate the steps that would otherwise be needlessly time consuming.