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Myphoner vs Ricochet360 Comparison (2026)

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Myphoner logo

Myphoner

Ricochet360 logo

Ricochet360

Overview

Myphoner is a fresh new take on how software for outreach via phone and following up on prospects should be done. We focus on giving you simple-to-use software yet with all the tools you need to run a successful team. You will not believe how simple it is and how focused you can be.

Ricochet360 is an all-in-one auto-dialer, CRM, lead management, and marketing automation platform designed for both inbound and outbound agents looking for a competitive advantage. It enables teams to call a new lead in one second, nurture and engage prospects throughout the entire sales process, and automate most of the daily workflows.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

19

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

24

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.7

99

5

4

3

2

1

68

31

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
91%
would recommend this app

4.8

82

5

4

3

2

1

73

7

1

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
89%
would recommend this app

Pros

“A big wish would be that the activity tab is split into an activity tab and a tap cor comments, so it would be a lot quicker to see comments without the need to scroll down and sort throug all the missed calls etc.”
RN

Rune N.

CSO

“We have used it for years now and although our prior individually programmed solution was custom made and had a few features that we really liked, I do value the service and contact, the stable platform to work with even more. And of course is less expensive than having two IT-people on our payroll.”
BM

Bettina M.

Management

“There are a lot of features, especially if you have admin rights and pay for the added features, like being able to email and send messages. ”
RT

Rochelle T.

Sales Assistant

Pros

“Some calls are received from the distribution logic to agents that are already involved in another activity inconspicuously creating overlap and docket mishmash.”
MW

Mike W.

IT Project Manager

“I was able to contact fresh leads the one moment they signed up and joined the CRM, which kept them warm and active.”
MW

Mike W.

IT Project Manager

“For a good success of your business, Ricochet360 is the best solution given the features it provides such as CRM.”
RK

Rachid K.

Sales Executive

Cons

“The limitation with the service providers. and not having a better help file. ”
RT

Rochelle T.

Sales Assistant

“I havent been able to add English and Arabic text into a template, and have them each in their own respective text direction - could be something I am doing wrong though, will continuing playing around.”
AA

Ali A.

IELTS Counsellor

“It can be confusing to merge duplicates.”
JA

Jessica A.

Call Center Customer Service Representative

Cons

“Does not seem to have the ability to forward calls to my cell phone for returned calls (like when I am on Lunch or out of office, after hours etc)”
DS

Daniel S.

CDO

“The customer support was very slow at getting back in touch.”
JH

Judy H.

Owner

“My deficiencies are my own.”
DP

Devery P.

Agency Principal

  • Vendor responds to reviews
  • Last review3 years ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features59
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Answering Machine Detection
  • Archiving & Retention
  • Auto-Dialer
  • Automated Routing
  • Automatic Call Distribution
  • Automatic Outbound Dialer
  • Blended Call Center
  • CRM
  • Calendar/Reminder System
  • Call Center Management
  • Call Disposition
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scheduling
  • Call Scripting
  • Call Tagging
  • Call Tracking
  • Call Tracking Metrics
  • Call Transfer
  • Callback Scheduling
  • Caller ID
  • Caller Profiles
  • Campaign Management
  • Campaign Segmentation
  • Campaign Specific Caller ID
  • Channel Management
  • Compliance Management
  • Computer Telephony Integration
  • Contact Database
  • Contact Management
  • Content Management
  • Conversion Tracking
  • Customer Database
  • Customizable Reports
  • Dashboard
  • Data Import/Export
  • Data Management
  • Data Security
  • Document Storage
  • Drip Campaigns
  • Dynamic Content
  • Email Management
  • Email Marketing
  • Email Templates
  • FCC Compliance
  • FTC Compliance
  • Field Sales Management
  • For Insurance Industry
  • For Sales Teams/Organizations
  • Gamification
  • IVR
  • Inbound Call Center
  • Interaction Tracking
  • Internal Chat Integration
  • Keyword Tracking
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • List Management
  • Live Chat
  • Manual Dialer
  • Marketing Automation
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Marketing
  • On-Demand Recording
  • Opportunity Management
  • Outbound Call Center
  • Performance Management
  • Performance Metrics
  • Pipeline Management
  • Power Dialer
  • Predictive Dialer
  • Progressive Dialer
  • Prospecting Tools
  • Queue Management
  • ROI Tracking
  • Real-Time Analytics
  • Real-Time Monitoring
  • Real-Time Reporting
  • Referral Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • SMS Marketing
  • SMS Messaging
  • Sales Activity Management
  • Sales Pipeline Management
  • Sales Reports
  • Search/Filter
  • Segmentation
  • Social Marketing
  • Social Media Integration
  • Source Tracking
  • Task Management
  • Template Management
  • Territory Management
  • Text to Speech
  • Third-Party Integrations
  • VoIP
  • VoIP Connection
  • Voice Mail
  • Web-based Deployment
  • Workflow Management
  • Total features104
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Answering Machine Detection
  • Archiving & Retention
  • Auto-Dialer
  • Automated Routing
  • Automatic Call Distribution
  • Automatic Outbound Dialer
  • Blended Call Center
  • CRM
  • Calendar/Reminder System
  • Call Center Management
  • Call Disposition
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scheduling
  • Call Scripting
  • Call Tagging
  • Call Tracking
  • Call Tracking Metrics
  • Call Transfer
  • Callback Scheduling
  • Caller ID
  • Caller Profiles
  • Campaign Management
  • Campaign Segmentation
  • Campaign Specific Caller ID
  • Channel Management
  • Compliance Management
  • Computer Telephony Integration
  • Contact Database
  • Contact Management
  • Content Management
  • Conversion Tracking
  • Customer Database
  • Customizable Reports
  • Dashboard
  • Data Import/Export
  • Data Management
  • Data Security
  • Document Storage
  • Drip Campaigns
  • Dynamic Content
  • Email Management
  • Email Marketing
  • Email Templates
  • FCC Compliance
  • FTC Compliance
  • Field Sales Management
  • For Insurance Industry
  • For Sales Teams/Organizations
  • Gamification
  • IVR
  • Inbound Call Center
  • Interaction Tracking
  • Internal Chat Integration
  • Keyword Tracking
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • List Management
  • Live Chat
  • Manual Dialer
  • Marketing Automation
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Marketing
  • On-Demand Recording
  • Opportunity Management
  • Outbound Call Center
  • Performance Management
  • Performance Metrics
  • Pipeline Management
  • Power Dialer
  • Predictive Dialer
  • Progressive Dialer
  • Prospecting Tools
  • Queue Management
  • ROI Tracking
  • Real-Time Analytics
  • Real-Time Monitoring
  • Real-Time Reporting
  • Referral Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • SMS Marketing
  • SMS Messaging
  • Sales Activity Management
  • Sales Pipeline Management
  • Sales Reports
  • Search/Filter
  • Segmentation
  • Social Marketing
  • Social Media Integration
  • Source Tracking
  • Task Management
  • Template Management
  • Territory Management
  • Text to Speech
  • Third-Party Integrations
  • VoIP
  • VoIP Connection
  • Voice Mail
  • Web-based Deployment
  • Workflow Management

Integrations

  • Total integrations10
  • Constant Contact
  • Drupal
  • Gmail
  • Google Sheets
  • Highrise
  • LinkedIn for Business
  • Make
  • Meta for Business
  • Microsoft 365
  • Operations Hub
  • Pipedrive
  • Podio
  • Salesforce Marketing Cloud
  • SendGrid
  • Twitter/X
  • Unbounce
  • Velocify
  • WordPress
  • Zapier
  • Zoho Flow
  • Total integrations11
  • Constant Contact
  • Drupal
  • Gmail
  • Google Sheets
  • Highrise
  • LinkedIn for Business
  • Make
  • Meta for Business
  • Microsoft 365
  • Operations Hub
  • Pipedrive
  • Podio
  • Salesforce Marketing Cloud
  • SendGrid
  • Twitter/X
  • Unbounce
  • Velocify
  • WordPress
  • Zapier
  • Zoho Flow