QCommission vs Sales Cookie Comparison

Ease of use and the knowledgable customer support staff.

Not very easy to understand the calculations interworkings so not real easy to fix anything on your own.

none they are awful and could care less about new clients

Awful customer service and their sales team is probably the lamest I've ever experienced

Hello, Brian. Our sincerest apologies for what happened. I have forwarded your review to Matt's boss and explained what happened. I believe he was trying to offer our other product, Easy-Commission, which is built for less complex sales commission needs. We'll work with him so that he can provide alternatives without coming off as offensive. My apologies again, and if you'd like to hear about Easy-Commission, please feel free to get in touch with me so that I can hook you up with a needs analysis and a free demo. :) Dianne G., Marketing Officer dianalyn_gutierrez.ic[at]cellarstone[dot]com

Easy to use for both Admin and Sales. The reports are fantastic . The statements are user friendly.

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Hi Jennifer! Thank you for taking the time to write a review for us. We really appreciate it! We're glad that you're happy with QCommission. I have shared your positive review with the team, and congratulaed Dineshkumar. Thanks again! :)

Extremely helpful and knowledgeable programming staff and responsive customer service team. Able to customize QCommission to satisfy the requirements for many unique situations. Custom orders paid for in previous periods, even previous years, and applied to current period sales orders and invoices, the team worked to configured a field that allowed completed date to be read. Queries were configured...

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Time for contact is limited because of QCommissions being in California and the site in Dallas, TX but Customer service was flexible and able to arrange time.

Data is automatically extracted from Accounting System Ability to add additional payees, make changes to plan configuration Accurate Results Excellent after sales support

None as yet

QCommissions has always found a way to get the job done. We are tight on timeline and complex in business and having Q as a partner has allowed us to implement some complex programs.

would like more end customer functionality and ability to custom statement ourselves

-elimianted excel spreadsheets -achieved full sales commission automation -adaptable to calculating complex commission plans -highly competent staff -excellent customer service

-none at this time

Makes my job easier when keeping up with the sales commissions. I haven't been able to get through all the features as of yet.

I would have liked to be able to run a separate report showing the different rates of commission, but this was not imperative.

Hi Vickie! Thanks for taking the time to review QCommission. We're glad that it's helping make your job easier. I have also taken note of the areas that need improvement and forwarded it to the appropriate team. We look forward to having you as a customer for many more years to come! - Dianne

I love how it will communicate with QuickBooks and other software that is similar. I like that I can track sales and bonuses for the team.

I hate that only some features are with certain packages. I wish I could make my own package but maybe in the future this will be an option.

Hello, Chelsea! Thank you so much for your review of QCommission! We really appreciate it. We have also taken note of your comments and will do our best to further improve our services. :) All the best, Dianne Gutierrez, Marketing Coordinator

QCommission is very easy to implement. Project Management during implementation was flawless - on time and on budget. I receive a lot of attention and prompt follow-up for all questions even though I am not a large customer.

The user interface when changes need to be made could be a little more intuitive.

Hi Ann! Thank you so much for making time to write a review for QCommission. We're glad that it's able to do exactly what you needed it to do and that you're happy with the implementation as well as the customer service support! I have noted your comment regarding the user interface and forwarded it to the appropriate team. :) We look forward to doing business with you in many years to come! All the best, Dianne Gutierrez Marketing Coordinator

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Thanks Larry. Thanks for the great partnership we have had. To be able to serve your needs for many many years is gratifying. We are a QuickBooks Gold Certified Partner, we continue to pay attention to integrating well with QuickBooks editions and versions. Gopi

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Time is really the only capital that any human being has, and the only thing he can¿t afford to lose. ~Thomas Edison

The programmers can customize the software to do pretty much anything you want. We have a fairly complicated commission structure for 3 different type sales reps and it runs perfectly, month after month.

You have to rely on the programmers to make changes to the software, they are quick to react, but you are always reliant on them.

Hi, Bob. Thank you so much for taking the time to write a review of QCommission! We sincerely appreciate it. Rest assured that your comments under the Cons section will be forwarded to the appropriate team. Thanks again! - Dianne Gutierrez, Marketing Coordinator

Easy to create practical reports for all Sales reporting. Easy integration process that only takes minutes to create monthly commission payables. Excellent customer service and communication. Commission reports integrate into payroll system with easy.

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Hi, Shari! Thank you so much for this review! We'll make sure to let Prabhu and Yuvaraj know that you are happy with their services. :)

The support and implementation teams at Cellarstone were very accommodating and helpful during our extensive testing phase. We have many unique business requirements for sales commissions and they were able to cater the product to meet our needs.

Sometimes difficult to navigate. Slightly limited in terms of payees and attainment goal related metrics.

Very good customer service, user friendly functions and screens, and generally easy to learn and use

Sometimes system upgrades negatively affect data imports but the most recent upgrades haven't been a problem so maybe it's been resolved.

Once you are set-up, this is very simple to use. I upload data once or twice a week and my sales staff can keep track of their progress without making a calls to me. Tech support is quick with responding.

Set-up and explaining how we worked took some time and there were many tweaks. Lots of calls to tech support. Some of the reports could be simplified.

Hi, Celine! Thanks for the feedback! I'll make sure it reaches the appropriate team. Looking forward to working with you in the many years to come! - Dianne G.

We have a highly intricate and diverse commission compensation plan. QCommission is highly customizable and functions with complicated layers of data while yielding accurate and valuable management reports. We like to self-manage the program, which the service team has been very helpful with.

In house custom reports require some programming (SQL) knowledge.

Hi Laura! Thank you so much for your feedback on QCommission! We're glad that it works with your complex compensation plan and that you're happy with our customer service team! I have forwarded your feedback regarding the custom reports to the appropriate team so they can work on improving those in future releases. Thanks again, and we look forward to doing business with you for years to come. Stay safe always! All the Best, Dianne Gutierrez, Marketing Coordinator

The Q Commissions program has been a god send. It has lessened our load in calculating sales commissions from approximately 20+ hours per month to less than one hour per month. One of the best features is the quick turnaround time from the support team with regards to questions and solutions.

I believe that the only negative; if you could call it negative was the speed at which the Q Commissions Team finished the overall project. We were worried that with the quick turn around time that they might have forgotten some items or skipped some steps, but there is has been less than 3 errors that we have come across. Those errors were then dealt with by the support team in a very timely manner.

Hi Cortney! We're thrilled that you're happy with QCommission and our services. Will share your review with our customer success team to let them know. :) Thanks! - Dianne Gutierrez, Marketing Team

Of all the commission software I've tried and read about, QCommission, I think is perfect for the kind of commission structure we have in our company. It's very easy to use and it can do everything I need to process commission especially having different structures for all our sales reps.

There are no cons that I can say about the software because it's very flexible.

Hello, Patrick! Thank you so much for all the nice things you said about QCommission. We are very happy that QCommission has been of great help to you and that you're happy with the service as well. We sincerely appreciate you taking the time to let us know. We look forward to working with you for many years to come. :) All the best, Dianne Gutierrez Marketing Coordinator

QCommission is easy enough to use on your own but still gives you a lot of control and the ability to set up many different plans for your sales reps. Integration with QuickBooks is seamless. Their support staff has been excellent to work with and always gets back to us in short order.

The initial set up can be difficult to do on your own. Fortunately, the support staff was very helpful and worked through all of it with us.

QCommission has an amazing array of functionality which makes the commission calculation very easy. It handles our job profitability based commission calculation accurately. The reporting is very detailed and now the sales people get an accurate job wise statement showing their commissions. The team is very easy to work with and is ready to help in whenever we need them. They are very good at estimates and get the work done without going over it.

I haven't encountered any yet.

What I like most about this software is the Commission Statements. They are very professional and detailed.

There are some administrative functionality that was difficult to figure out on your own due to it being a multiple step process. For example, making a tier change and adding a new sales person. But with that said, QC Support (Yuvaraj) was excellent at guiding us through our issues. We were able to create "How To" procedures after getting the information from QC Support.

Hi Mirna. Thank you so much for taking the time to write a review for QCommission. We're sorry for the stress the go-live process has caused you. Please know that I have forwarded your concern to the appropriate team and that we will do our best to make things better moving forward. Thanks. - Dianne Gutierrez, Marketing Coordinator

Ease of use. Versatility in reporting presentation and flexibility for future needs or changes in comp plans and additional reps. Very easy to drill down on transactions and make changes. I send the report in both Excel and PDF which is a very nicely laid out report. Very easy for the sales rep to understand and follow.

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Hi Adriane. Thanks for writing a review of QCommission! We're thrilled that you find it very helpful, and are extremely grateful for your recommendation. Thank you, and we look forward to working with you for a long time! Dianne Gutierrez Marketing

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