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Recommended
Heather P.
Used daily for 2+ years
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With our ever evolving responses, the question expiration settings have been invaluable. We're able to keep our responses up-to-date via a few clicks and our company on top of their game!
The UI is intuitive, but there are a lot of options. Basic users often get overwhelmed with navigating through.
Thank you Heather. Entry Aging is certainly a valuable feature, as knowing that your content is up-to-date is vital. I can see how basic users could get a bit lost. We'll look at simplifying (without losing functionality). In the meantime, keep in mind that the UI removes links that are not accessible based on a user's permissions. So you might consider creating limited User Roles for your basic users. This will hide from them features that you don't want them using anyway. Also, we would be happy to run an overview/refresher session for your team to make sure that everyone has what they need.
Tony H.
Insurance, 1-10 employees
Used weekly for 2+ years
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The flexibility customers have when using RFP Monkey, (flexibility on price and packages available, flexibility of the database and the tool itself) really sets it apart from other solutions in the RFP space. The company using this solution can very much customize it for how their RFP response process typically works. I used RFP Monkey in a prior role at a different company, and now am using the service once again in responding to RFPs for Pharmacy Benefit Management services. The service is also excellent and "non-salesy". If you tell Joe what you are trying to accomplish he will help you do it. It makes responding to lengthy RFPs 100% easier than using just word docs. Right in the ball park in terms of pricing and other RFP solutions as well.
The flexibility
The "sexiness" of the user interface
Thanks Tony. Our customers are in Software, Healthcare, Wealth Management, IT Services, etc. One thing that makes it work in such a range of industries is that you can change the names, meanings, and functions of most of the baked-in filters. You can also define new Knowledge Types on the fly as well as ear-mark certain entries as 'Internal Only'. No argument from us on the 'Sexiness' of the UI. We certainly focus on the function over the glitz. Again, thank you for your repeat business with us.