Teamgate vs Bigin by Zoho CRM

Salesforce Sales Cloud

HubSpot CRM

Zoho CRM

Salesforce Sales Cloud is a cloud-based Customer Relationship Management (CRM) application from Salesforce. The platform combines human sales professionals with AI-powered automation, data, and intelligence. This integrated solution is designed to help businesses of all sizes and industries.

HubSpot CRM is a lead management solution that helps businesses with recording calls, logging emails and managing customer data. It has been designed from the ground up and is ready to eliminate manual work and actually help sales teams. It was built ready for the modern world to help users get running and start selling.

Zoho CRM is a cloud-based customer relationship management (CRM) solution that helps businesses of all sizes close deals smarter, better and faster. The solution lets businesses reach customers through every channel, including telephone, email, social media, and live chat.

A web based full process Sales CRM designed with you in mind to manage every step in your sales pipeline simply and efficiently.

Sales Pipeline Management

Calendar Management

Reporting/Analytics

Workflow Management

Task Management

Quotes/Estimates

Email Management

Territory Management

Teamgate

Web-based

iPhone

Linux

Windows

iPad

Android

Pipedrive

Close

Salesforce Starter

Mailchimp

monday CRM

Freshsales

Zendesk Suite

Starter

Teams

Growth

Its intuitive UI, powerful sales pipeline management, and in-depth analytics allow our team to make data-driven decisions swiftly.

Consultant

You do feel like you have the support you need and the right product to manage your customers and your sales pipeline in a really structured manner.

Teamgate has been a game-changer for our sales processes at Appsembler.

Finance and Logistics manager

What I’ve liked most is how thoroughly Teamgate covers every aspect of our sales process.

Cannot recommend highly enough for a CRM system for small to medium businesses.   

owner

user friendly, organized most items needed are available to customize.

There are some excellent integrations available.

Anything I felt was missing is already being addressed and will be added in the near future.

need app access we are not always at a computer

Parter

The Xero/Quickbooks integration makes it really easy to handle renewals and closed won (have they paid yet? When did they pay), while the inbuilt SMS capability gives you access to email and SMS out of the box for lead management - SMS is the most opened communication channel in the world.

Director of Operations

Clean and intuitive UI, quick and effective responses to support requests, allows useful customizations, great analytics, powerful when used with the allowed integrations and zapier.

Sales and Marketing Manager

I think some of the export features can be tricky to pull but you are able to see all the information in insights or the dashboard.

It’s been a huge help in keeping things organised and efficient!

Production Manager

A user-friendly customer relationship management system called Teamgate CRM provides a number of features that are intended to assist organizations in managing their customer contacts, sales pipelines, and marketing initiatives. Because of the platform's high degree of adaptability, firms of all sizes and in all sectors can use it effectively.

Digital Content Creator

Easy to use, with excellent customer support that resolves issues quickly.

Teamgate offers exceptional value with a low price but delivers a high-quality experience.

I highly recommend Teamgate for any organization looking to optimize its sales operations.

Director Of Operations

I much prefer Teamgate's customisable card-based UI where the most vital information is clearly displayed at a glance (next follow-up task set, contact details & category).

Sales advisor

Senior Regional Accountant

This tool allows us to be aware of and maintain control of the production process, where we can collect documents and customer data, analyze the evolution of sales through reports and statistics that manage production and financial growth each month, and we can maintain a management of the workflow.

Director of Regional Operations

Overall this is a company that can support businesses at scale, yet nimble enough to deliver exceptional customer service.

Everything’s easy to manage, no unnecessary functions.

Zapier and Intercom integrations allows for the targeting of hot leads in a quick and timely manner.

Email integration, task management, and lead history being all in one place facilitates a smooth transition when going through leads.

This enables sales teams to organize their responsibilities effectively and locate the information they require promptly.

I feel like I have more control now and can fix conversion rate blockages with process experiments, or see who isn't performing and take action.

Chief Operating Officer

Migrating data was time-consuming and frustrating at times, but their team spent significant time assisting with this process to ease the pain and get it up and running with minimal downtime

Having interacted with a few other CRM's, I'm most impressed and genuinely happy working with such a great group of people bringing clean water into the homes of America!

Consistency = sales velocity, and for us this tool does a far better job of keeping us executing what we know works (but we don't always do) than Pipedrive did.

The user-friendly, aesthetically pleasing, and intuitive user interface of Teamgate CRM is one of its most notable qualities.

This makes it so much more efficient to manage my sales pipeline.

The Teamgate team quickly addressed every single issue that I had with my past CRM and I got set up very smoothly.

Owner

Sales pipelines are extremely easy to follow and gives a transparent view to all team members.

It can be as complicated as you need it to be or as simple as you want it as well.

Managing Director 

For me, the most important thing about this software is it is easy to use and has pretty clear instructions.

Finally, dashboard insights actually help see what's going on.

The best part so far is the in-depth assistance from their team.

They are a great team who are always looking for ways to improve!

Office Administrator

Easy to use, the best CRM for SaaS on the market!

Ease of Use

Sales Pipeline

Sales Process

Customer Support

Product Improvements

Team Collaboration

Small Business

Customization

Integrations

Integration and Automation

Freelancers

Large Enterprises

Bigin is a pipeline-centric CRM that helps small businesses move away from spreadsheets and get started with a CRM system for their business easily.

Customer Journey Mapping

Reviews for Bigin by Zoho CRM come from a wide variety of industries, including information technology and services (10% of reviewers), marketing and advertising (9%), and real estate (5%). The most frequent use case for Bigin by Zoho CRM cited by reviewers is CRM (50% of reviewers).

Users and use cases

Most users consider Bigin by Zoho CRM to offer strong value for money, frequently highlighting its affordable pricing and essential features. Some users report confusion over add-on costs, and a few find per-user pricing less cost-effective for very small startups.

Value for money

The Bigin by Zoho CRM integrations most frequently cited by reviewers are: Google Workspace (a document management product rated 4.7 out of 5 for its integration with Bigin by Zoho CRM), Zoho Books (an accounting product, 4.8), and Zapier (an integration product, 4.9).

Bigin by Zoho CRM is a small business CRM solution offering key features such as contact database, contact management, sales pipeline management, lead management, email management, and reporting/analytics, among others.

Bigin by Zoho CRM

Insightly

Bitrix24

Odoo 

Copper

LeadSquared

Dynamics 365

Express

Premier

Bigin 360 

Founding Partner

the biggest drawbacks of Bigin by Zoho CRM include limited customization options for fields, a lack of advanced automation for complex workflows, and limited third-party integrations

It allows you to structure a sales pipeline, customize stages and fields, and start working quickly without the complexity of larger CRMs.

Office Manager

The Pipeline module is great and allows us to track the process of sales and delivery so management knows where every sale is at with a glance in the Dashboard.

Editorial Head

We finally are moving away from tedious spreadsheets and scattered email threads, and now our whole process; lead management, sales pipelines, and communication; is organized and automated in one place.

Project Lead

As a small construction business that had struggled with spreadsheets / emails / whatsapp messages etc, Bigin has given our company a single 'point of truth' for our sales / installation teams which has resulted in fewer things falling through the cracks.

Digital Marketing Specialist

Limited advanced features and integrations compared to full CRM platforms, and customization or reporting options can feel restricted for growing teams.

I like the exceptional simplicity and user-friendly interface, which allows small businesses to transition away from spreadsheets without the steep learning curve of complex, traditional CRMs.

Head of Corporate Relations

workflow automation, lead stage mapping, cost effective, pipeline management, outreach automation, lead generation

If I had to pick one area I found less optimized, it would be the depth of third-party integrations, particularly with lesser-known or niche marketing automation tools

Co-Founder

Setting up the automation can be difficult, and there are some restrictions in terms of being able to have multiple pipelines if you have more than just one customer flow.

Some reporting and automation options could be more advanced, and integrations outside Zoho’s ecosystem are a bit limited.

Vice President

The analytics offer a good view on performance parameters and can be customized easily to meet my organizational requirements

Founder

Lead and pipeline management are simple and effective, and task reminders help ensure no follow-ups are missed.

At times, customizing fields and pipelines for specific real estate needs requires extra effort.

I use this CRM for all my teams : Sales, Marketing, Customer Service, Customer Onboarding etc.

Chief Strategy Officer

The loading time of certain page can be improved, as it sometimes freezes when attempting to log in.

web developer

Integrations with email, calendar, and other tools work smoothly, creating a more efficient workflow.

It makes it easy to manage contacts, track deals, and keep the sales process organized without feeling overly complicated.

The sheer simplicity of its interface allowed our team to get organized and manage our entire customer pipeline from day one without any complex training.

Managing Director

The platform addresses the challenge of organizing our sales activities, ensuring no lead is overlooked, and allowing us to customize features to fit our specific needs.

Overall, it’s a great value-for-money CRM for real estate professionals who want to stay organized, improve efficiency, and scale their business without dealing with complex systems.

Responsabile commerciale

This comprehensive system ensures that our entire organization maintains a clear and up-to-date understanding of who has interacted with each client, the details of those interactions, and the current status of their engagement with our services.

The platform allows for significant customization in terms of sales stages, fields, and workflows, enabling businesses to tailor the pipeline to their specific processes.

It learns quickly and helps to organize emails to multiple groups at once.

the sales team has not been as transparent as i would like them to be and some features are hard to identify making support inevitable

Marketing and Sales Manager

It gives you the ability to set up multiple funnels so your team can handle the job no matter what department they're in or what product/service you sell.

Operations Manager

The interface is clean and user-friendly, making it simple to manage sales pipelines, track customer interactions, and automate routine tasks like follow-ups.

Its mobile app allows us to stay updated during client meetings or fieldwork, which is invaluable in our fast-paced industry.

If your team needs deep data slicing (for example, multi-dimensional pivot reports), you may outgrow Bigin quickly.

Property Realtor

For microenterprises or mom-and-pop stores, Bigin offers a lot of essential CRM functionality at lower cost vs “full” CRMs.

Operations Assotiate

Bigin by Zoho CRM offers a simple, affordable, and user-friendly experience, ideal for small businesses or startups needing basic CRM functionality, though it may feel limited for larger teams or more complex requirements.

I like that each patient is showed as a card that can be moved to different stages based on when we call and we can keep detailed call notes.

Its customizable pipelines are perfect for managing our VR projects, from initial client inquiries to project delivery stages.

director

I like Bigin by Zoho CRM for its user-friendly interface, essential features tailored for small businesses, and effective visual pipeline management.

simplicity and customisation  Overall, Bigin CRM is a reliable, efficient, and cost-effective tool for teams that need a no-fuss solution to manage customer relationships and sales pipelines.

A few bugs/glitches or reliability issues appeared (e.g. missing form submissions, contacts disappearing) though not universal.

VP - Sales

The support has also been outstanding—whenever I’ve needed help, the support widget has provided quick and effective solutions.  

It has limited advanced automation and customization options.

Great, I can access from any device, and as a Samsung user, it definitely makes things easier with watch apps.

Scaling Up is a Challenge If a venture has many users, many pipelines, or complex data, Bigin may not suffice long-term.

My overall experience with Bigin by Zoho has been very positive, especially for small sales teams that need a straightforward pipeline-centric CRM without the complexity or cost of a full-scale system.

For small to midsize teams that live in their inbox and need a trustworthy pipeline, Bigin hits the sweet spot on power vs. simplicity.

It has provided good visibility of the sales function and allowed us to scale accordingly.

Operations Director

It is missing an elegant way to generate proposals or live working docs to share with clients but there are workarounds as you can connect Bigin to many of Zoho's other products.

This makes it accessible for users with varying levels of technical expertise, reducing the learning curve and allowing teams to get up and running quickly.

Marketing and Sales

Which is i think should be included for a seamless workflow for managing CRM operations.

What I like least about Bigin is that it is not fully personalizable. While it offers some degree of customization, there are limitations that prevent it from being tailored entirely to our specific workflow and preferences.

It has made follow-ups and deal tracking much more organized.

Key Account Manager

The reporting tools are a bit too basic — you can’t slice and dice your data the way you might want to.

The platform is simple enough for quick adoption, yet effective enough to improve workflow and support business growth.

Pipeline Management

Sales Management

CRM Comparison

Reporting

Client Management

Customization Options

Features

Lead Management

Reviewers indicate Bigin by Zoho CRM simplifies lead management by centralizing lead data, supporting segmentation, and automating workflows. Users report Bigin by Zoho CRM helps capture leads from various sources, track their status, and ensure no leads are missed. They find the dashboard and pipeline integration valuable for monitoring and nurturing leads. Users say Bigin by Zoho CRM is intuitive and easy to use, though a few mention a learning curve and desire for even more streamlined processes. Of the 38 Bigin by Zoho CRM users who gave detailed accounts of their use of Lead Management, 87% rated this feature as important or highly important.

Teamgate vs Bigin by Zoho CRM Comparison (2026)

Teamgate

Bigin by Zoho CRM

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives