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Teamgate vs Freshsales Comparison

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Overview

Category Leaders

Teamgate CRM powers sales teams of all sizes to unlock their potential, gaining efficiencies and in-depth ICP insights to close more deals, faster.

Category Leaders

Freshsales is a cloud-based salesforce automation software designed to help businesses manage leads, customer engagement, client relationships, and more via a unified portal. The platform enables organizations to create and monitor sales activities, add custom fields to capture and store customer information, and synchronize data across the entire customer journey, from prospecting to contact and conversion.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

0

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.8

146

5

4

3

2

1

125

18

2

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

4.5

616

5

4

3

2

1

403

160

31

8

14

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

Pros

Great experience with Teamgate, after trialling all the big boys in this sector. Great system, simple to use and cost effective , so glad we picked it.
Seems like Teamgate picked up everything useful out from huge field of CRM products and presented it as one. Really user friendly and all features helpful.
Great product that comes along with great customer support and good value for money.

Pros

It is pretty easy to use. The ability to set up sales sequencing was nice and pretty easy to do.
Easy set up, intuitive interface, good gmail integration, decent price. I once called them for help on a saturday and someone answered and was very helpful.
With freshsales the user will know more tools to evaluate potential customers. Freshsales has an excellent communication, which we highly recommend to handle sales opportunities.

Cons

Her email title alone, "take it easy" was rude, and she was also short with me in her other emails, accusing me of not answering my phone, etc.
Only criticism would be to make the packages a little more obvious when upgrading so someone doesn't end up getting the wrong one.
Receiving only the minimum of functions, you still have to pay for each user every month. Concerning competitors, too rigid a price policy.

Cons

Error logs were nearly impossible to find and though the log is supposed to be included on the email showing the errors it wasn't. Support couldn't figure it out either.
Horrible at talking to people and trying to fix problems.
Th reporting system is really bad. You cannot rely on if it is giving you the right report.
  • Vendor responds to reviews
  • Last review7 months ago
  • Vendor responds to reviews
  • Last review15 days ago

Key features

  • Total features87
  • A/B Testing
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Audience Targeting
  • Autoresponders
  • Batch Processing
  • Behavior Tracking
  • Budgeting/Forecasting
  • Business Card/Badge Scanning
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call List Management
  • Call Logging
  • Call Recording
  • Campaign Management
  • Campaign Planning
  • Campaign Segmentation
  • Case Notes
  • Catalog Management
  • Chat/Messaging
  • Click Tracking
  • Client Management
  • Client Tracking
  • Collaboration Tools
  • Communication Management
  • Configurable Workflow
  • Conflict Management
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Customer Database
  • Customer Engagement
  • Customer Segmentation
  • Customer Social Profiles
  • Customer Support
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Import/Export
  • Data Management
  • Data Visualization
  • Deal Management
  • Docket Management
  • Document Management
  • Document Storage
  • Donor Management
  • Drag & Drop
  • Drip Campaigns
  • Electronic Signature
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Response Control
  • Email Sequences
  • Email Templates
  • Email Tracking
  • Event Triggered Actions
  • Field Sales Management
  • For Financial Institutions
  • For Insurance Industry
  • For Nonprofits
  • For Real Estate
  • For Sales Teams/Organizations
  • For Small Businesses
  • For Startups
  • For iPad Devices
  • Forecasting
  • Funnel Analysis
  • Goal Setting/Tracking
  • Graphical Data Presentation
  • Heatmaps
  • Interaction Tracking
  • Internal Chat Integration
  • Key Performance Indicators
  • Knowledge Management
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • Legal Case Management
  • List Management
  • Live Chat
  • Location Tracking
  • Marketing Automation
  • Mobile Access
  • Multi-Channel Communication
  • Multi-Currency
  • Multi-Language
  • Multivariate Testing
  • Opportunity Management
  • Performance Management
  • Performance Metrics
  • Pipeline Management
  • Pipeline Reports
  • Predictive Analytics
  • Prioritization
  • Product Catalog
  • Prospecting Tools
  • Quotes/Estimates
  • Real-Time Analytics
  • Real-Time Notifications
  • Real-Time Reporting
  • Referral Tracking
  • Relationship Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Sales Activity Management
  • Sales Forecasting
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Shared Contacts
  • Social Media Integration
  • Source Tracking
  • Split Testing
  • Statistical Analysis
  • Tagging
  • Task Management
  • Task Scheduling
  • Team Assignments
  • Team Management
  • Template Management
  • Templates
  • Territory Management
  • Third-Party Integrations
  • Time Tracking
  • Visual Analytics
  • Visual Editor
  • Web Forms
  • Web-based Deployment
  • Workflow Management
  • Total features134
  • A/B Testing
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Audience Targeting
  • Autoresponders
  • Batch Processing
  • Behavior Tracking
  • Budgeting/Forecasting
  • Business Card/Badge Scanning
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call List Management
  • Call Logging
  • Call Recording
  • Campaign Management
  • Campaign Planning
  • Campaign Segmentation
  • Case Notes
  • Catalog Management
  • Chat/Messaging
  • Click Tracking
  • Client Management
  • Client Tracking
  • Collaboration Tools
  • Communication Management
  • Configurable Workflow
  • Conflict Management
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Customer Database
  • Customer Engagement
  • Customer Segmentation
  • Customer Social Profiles
  • Customer Support
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Import/Export
  • Data Management
  • Data Visualization
  • Deal Management
  • Docket Management
  • Document Management
  • Document Storage
  • Donor Management
  • Drag & Drop
  • Drip Campaigns
  • Electronic Signature
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Response Control
  • Email Sequences
  • Email Templates
  • Email Tracking
  • Event Triggered Actions
  • Field Sales Management
  • For Financial Institutions
  • For Insurance Industry
  • For Nonprofits
  • For Real Estate
  • For Sales Teams/Organizations
  • For Small Businesses
  • For Startups
  • For iPad Devices
  • Forecasting
  • Funnel Analysis
  • Goal Setting/Tracking
  • Graphical Data Presentation
  • Heatmaps
  • Interaction Tracking
  • Internal Chat Integration
  • Key Performance Indicators
  • Knowledge Management
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • Legal Case Management
  • List Management
  • Live Chat
  • Location Tracking
  • Marketing Automation
  • Mobile Access
  • Multi-Channel Communication
  • Multi-Currency
  • Multi-Language
  • Multivariate Testing
  • Opportunity Management
  • Performance Management
  • Performance Metrics
  • Pipeline Management
  • Pipeline Reports
  • Predictive Analytics
  • Prioritization
  • Product Catalog
  • Prospecting Tools
  • Quotes/Estimates
  • Real-Time Analytics
  • Real-Time Notifications
  • Real-Time Reporting
  • Referral Tracking
  • Relationship Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Sales Activity Management
  • Sales Forecasting
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Shared Contacts
  • Social Media Integration
  • Source Tracking
  • Split Testing
  • Statistical Analysis
  • Tagging
  • Task Management
  • Task Scheduling
  • Team Assignments
  • Team Management
  • Template Management
  • Templates
  • Territory Management
  • Third-Party Integrations
  • Time Tracking
  • Visual Analytics
  • Visual Editor
  • Web Forms
  • Web-based Deployment
  • Workflow Management

Integrations

  • Total integrations31
  • Gmail
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Marketo Engage
  • Microsoft 365
  • Microsoft Outlook
  • Pipedrive
  • Salesforce Platform
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • SugarCRM
  • WooCommerce
  • WordPress
  • Xero
  • Zapier
  • Zoho CRM
  • Total integrations126
  • Gmail
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Marketo Engage
  • Microsoft 365
  • Microsoft Outlook
  • Pipedrive
  • Salesforce Platform
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • SugarCRM
  • WooCommerce
  • WordPress
  • Xero
  • Zapier
  • Zoho CRM