CyberGRX Pricing, Features, Reviews & Comparison of Alternatives

CyberGRX

Third-party cyber risk management platform for enterprises

4.28/5 (18 reviews)

CyberGRX overview

What is CyberGRX?

CyberGRX is a cloud-based cyber risk management platform which helps large enterprises with data collection and assessments. Key features include compliance, business process control, security engagement, vulnerability scanning, performance metrics, and a self service portal.

The platform enables network teams to continuously monitor their ecosystem and create prioritized risk-mitigation strategies for third-parties. Network security teams can add third-parties to the CyberGRX exchange, order appropriate tiers of assessments, track assessment progress in Exchange, and receive updated and validated assessments with prioritized gaps in a table.

CyberGRX allows third-parties to complete multi-tiered assessments, identify remediation strategies, and share results with multiple upstream business partners. The platform enables users to add comments on assessments and accept reviews of materials, such as SIG and SOC II assessments. Vendors can manage their assessment data and share it with business partners on an individual basis. The system integrates with BitSight to help users measure company security performance.
www.cybergrx.com

Pricing

Pricing options
Subscription
Free trial
Value for money
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Devices

Business size

S
M
L

Markets

United States

Supported languages

English
CyberGRX screenshot: Cyber GRX: Graphical reportingCyberGRX Animated Explainer videoCyberGRX screenshot: Cyber GRX: Portfolio overview

CyberGRX reviews

Value for money
Features
Ease of use
Customer support
  4.1
  4.1
  3.6
  4.4
Anonymous

CyberGRX makes Security Assessments easy and painless

Used occasionally for 6-12 months
Reviewed 2019-09-05
Review Source: Capterra

Pros
Structured response to work in for responding to an assessment.

Cons
A lot of documentation verification requests.

Response from CyberGRX


Thanks for the honest review!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Susan Hinch Huber

CyberGRX from the user side

Used occasionally for 6-12 months
Reviewed 2019-08-29
Review Source: Capterra

My experience with CyberGRX was positive overall and I think this can be an important assessment tool for an organization when used in conjunction with a technical requirements questionnaire.

Pros
I initially used CyberGRX earlier in 2019 as part of a security assessment request from one of our clients and now my organization uses CyberGRX to do some of our own assessments. Cyber GRX was easy to use and understand. I liked that the multiple-choice format was easier to complete than an opened ended comment form. The questions are consistent and I would definitely say that it is thorough and covers all aspects of a security function.

Cons
The CyberGRX questionnaire was VERY long. While an organization with a mature security program will often have many individuals with specific roles and responsibilities I think the questionnaire could combine some of the questions which seem to get redundant. The questionnaire asks about education and experience for the personnel responsible for each aspect of security and therefore there are many similar questions.

Response from CyberGRX


Thank you so much for the kind review, Susan! Happy to hear your overall experience was positive. We take direct product feedback into consideration, and we're continually working to ensure CyberGRX is both user-friendly and effective.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 8/10

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Kevin Crew

Long winded and too detailed for smaller companys

Used occasionally for 1-2 years
Reviewed 2019-09-04
Review Source: Capterra

Pros
Very detailed reporting, easy to log on and create users

Cons
Takes too long to go through all the questions. If you are a small company a lot of what is asked is not appropriate. If you say yes to a section then when you get into it you should have said no, there is no way to go back and change the answer. Very long winded with not enough explanation on the sections being completed.

Response from CyberGRX


Kevin, we appreciate the feedback and we're continually working to ensure CyberGRX is both user-friendly and effective.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 3/10

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Cortland Honn

CyberGRX Review

Used weekly for less than 6 months
Reviewed 2019-08-29
Review Source: Capterra

Overall CyberGRX was extremely professional and very attentive to detail, deadlines, etc. They communicated very effectively and respectfully and were genuinely interested in helping our teams succeed. They were a little hobbled in my opinion by the quality of the tools they were forced to use, but as staff and company, were exceptional.

Pros
It was very professional. The high level overview of the categories and graphs provided a good outline of the overall objectives. They were repeated a lot, but did add some value.

Cons
The structure of the questions and explanations were non-intuitive and didn't provide enough detail to correctly understand what was being asked in order to provide a satisfactory response. There was no overview of the process that warned about being prevented from retracing previous answers to adjust once further questions helped illuminate the previous ones that were confusing. It was a one-way process and if it was possible to redo anything, there was no apparent way to do this. These elements of the software were extremely frustrating.

Response from CyberGRX


Thanks for the feedback, Cortland. We'll be sure to pass your input onto our product team for future road mapping. Stay tuned for coming product releases!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Terence Connors

CyberGRX review

Used occasionally for 1-2 years
Reviewed 2019-09-20
Review Source: Capterra

I wouldn't recommend this product as an audit solution due to the recent experience with your Assessment Coordinator

Pros
Last year's answers are self populating, you only have to change or confirm no change to the selected status.

Cons
Overly aggressive Assessment Coordinator. You should never contact a mutual client and relay derogatory comments about response time.

Response from CyberGRX


We are sorry you had that experience. Our goal is to help both third parties and their customers have a better and faster assessment experience.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 2/10

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CyberGRX pricing

Pricing options
Subscription
Free trial
View Pricing Plans

Contact CyberGRX for pricing details.

CyberGRX features

Activity Dashboard
Compliance Management
Real Time Monitoring
Reporting & Statistics
Secure Data Storage

API (136 other apps)
Access Control (99 other apps)
Alerts / Escalation (52 other apps)
Audit Trail (48 other apps)
Auditing (70 other apps)
Authentication (59 other apps)
Monitoring (111 other apps)
Password Management (53 other apps)
Policy Management (59 other apps)
Risk Alerts (46 other apps)
SSL Security (53 other apps)
Single Sign On (50 other apps)
Third Party Integration (69 other apps)
Two-Factor Authentication (53 other apps)
User Management (53 other apps)

Videos and tutorials

Additional information for CyberGRX

Key features of CyberGRX

  • Alerts/Notifications
  • IT Risk Management
  • Multi-tiered Assessment
  • Offboarding
  • Operational Risk Management
  • Progress Tracking
  • Report Sharing
  • Risk Reporting
  • Risk Scoring
  • Threat Identification
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