This is your compare tray

Apps you want to compare will be listed here. Launch a head to head comparison at any time.

CyberGRX

Third-party cyber risk management platform for enterprises

see alternatives

CyberGRX Pricing, Features, Reviews and Alternatives

CyberGRX product overview

What is CyberGRX?

CyberGRX is a cloud-based cyber risk management platform which helps large enterprises with data collection and assessments. Key features include compliance, business process control, security engagement, vulnerability scanning, performance metrics, and a self service portal.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
Knowledge Base
FAQs/Forum

Training options

Videos
Webinars
Live Online
Documentation

CyberGRX pricing information

Value for money

4.1

/5

18

Starting from

Free

Pricing options

Free plan
Subscription
Free trial
Pricing range

CyberGRX features

Functionality

4.1

/5

18
Total Features26 2 categories

Most valued features by users

Compliance Management
Activity Dashboard
Alerts/Notifications
Reporting & Statistics
Real Time Monitoring
Vulnerability Scanning
Secure Data Storage
Process Control

CyberGRX users reviews

Overall rating

4.3

/5

18

Positive reviews

83%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.39/10
Rating distribution

5

4

3

2

1

9

6

2

1

0

Pros
My experience with CyberGRX was positive overall and I think this can be an important assessment tool for an organization when used in conjunction with a technical requirements questionnaire.

SH

Susan H.

Durable record of our security posture. Also like the reuse and easy distribution of our findings.

SA

Steve A.

Great user interface, generally intuitive and user-friendly and very easy to figure out.

BZ

Brian Z.

Cons
There was no overview of the process that warned about being prevented from retracing previous answers to adjust once further questions helped illuminate the previous ones that were confusing.

CH

Cortland H.

It was a one-way process and if it was possible to redo anything, there was no apparent way to do this. These elements of the software were extremely frustrating.

CH

Cortland H.

Allowing somewhat weaker passwords would be more convenient and shouldn't present any real security risks.

BZ

Brian Z.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

CyberGRX makes Security Assessments easy and painless

Reviewed 2 years ago
Pros

Structured response to work in for responding to an assessment.

Cons

A lot of documentation verification requests.

Vendor response

Thanks for the honest review!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

CyberGRX from the user side

Reviewed 2 years ago

My experience with CyberGRX was positive overall and I think this can be an important assessment tool for an organization when used in conjunction with a technical requirements questionnaire.

Pros

I initially used CyberGRX earlier in 2019 as part of a security assessment request from one of our clients and now my organization uses CyberGRX to do some of our own assessments. Cyber GRX was easy to use and understand. I liked that the multiple-choice format was easier to complete than an opened ended comment form. The questions are consistent and I would definitely say that it is thorough and covers all aspects of a security function.

Cons

The CyberGRX questionnaire was VERY long. While an organization with a mature security program will often have many individuals with specific roles and responsibilities I think the questionnaire could combine some of the questions which seem to get redundant. The questionnaire asks about education and experience for the personnel responsible for each aspect of security and therefore there are many similar questions.

Vendor response

Thank you so much for the kind review, Susan! Happy to hear your overall experience was positive. We take direct product feedback into consideration, and we're continually working to ensure CyberGRX is both user-friendly and effective.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

Share this review:

Long winded and too detailed for smaller companys

Reviewed 2 years ago
Pros

Very detailed reporting, easy to log on and create users

Cons

Takes too long to go through all the questions. If you are a small company a lot of what is asked is not appropriate. If you say yes to a section then when you get into it you should have said no, there is no way to go back and change the answer. Very long winded with not enough explanation on the sections being completed.

Vendor response

Kevin, we appreciate the feedback and we're continually working to ensure CyberGRX is both user-friendly and effective.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

CyberGRX Review

Reviewed 2 years ago

Overall CyberGRX was extremely professional and very attentive to detail, deadlines, etc. They communicated very effectively and respectfully and were genuinely interested in helping our teams succeed. They were a little hobbled in my opinion by the quality of the tools they were forced to use, but as staff and company, were exceptional.

Pros

It was very professional. The high level overview of the categories and graphs provided a good outline of the overall objectives. They were repeated a lot, but did add some value.

Cons

The structure of the questions and explanations were non-intuitive and didn't provide enough detail to correctly understand what was being asked in order to provide a satisfactory response. There was no overview of the process that warned about being prevented from retracing previous answers to adjust once further questions helped illuminate the previous ones that were confusing. It was a one-way process and if it was possible to redo anything, there was no apparent way to do this. These elements of the software were extremely frustrating.

Vendor response

Thanks for the feedback, Cortland. We'll be sure to pass your input onto our product team for future road mapping. Stay tuned for coming product releases!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

Share this review:

CyberGRX review

Reviewed 2 years ago

I wouldn't recommend this product as an audit solution due to the recent experience with your Assessment Coordinator

Pros

Last year's answers are self populating, you only have to change or confirm no change to the selected status.

Cons

Overly aggressive Assessment Coordinator. You should never contact a mutual client and relay derogatory comments about response time.

Vendor response

We are sorry you had that experience. Our goal is to help both third parties and their customers have a better and faster assessment experience.

CyberGRX FAQs and common questions

CyberGRX has the following pricing plans:
Pricing model: Free
Free Trial: Available


CyberGRX has the following typical customers:
Large Enterprises


CyberGRX supports the following languages:
English


No, CyberGRX does not have an API available.


CyberGRX offers the following support options:
Email/Help Desk, Phone Support, Knowledge Base, FAQs/Forum

Related categories