Since the beginning, Gatekeeper team was super professional and provide us with an unique solutions that fit our expectations.
Pros
It is pretty simple to use and flexible for set up, the main strenght is the versatility of the solutions offered within.
Cons
Nothing, the support is amazing and the implementation team was great, i think that the implementation time can be shorter, but anyways it is pretty good.
Rating breakdown
Likelihood to recommend: 10/10
As a Technologist, I review the market for leading Financial Services institutions looking for the very best technology in the market. It's my job to ensure we select best-in-class cloud solutions that combine an intuitive interface within an Enterprise grade, scalable and robust solution. I also need to ensure adherence to rigorous security standards that are demanded by our industry and integration of a chosen solution within the client's ecosystem of applications. Following a detailed review of the market, shortlisting and formal procurement process, Gatekeeper stood out as the class-leading vendor and contract management solution based on the feature set and flexibility of the application. The current solution available and the overall vision is compelling. We conducted a granular security review including our own penetration testing. It is clear from the output of this process that security is at the very core of the Gatekeeper application. This cannot be underestimated as we all move to the cloud. We worked with Gatekeeper to implement their solution quickly and effectively across the organization. A seamless integration with OneLogin has made provisioning and user access simple and highly effective. User adoption is high and we look forward to expanding the use of the solution to their Portal Technology. The Gatekeeper Customer Success Team and Technical support are, like the solution itself, the highest standard we have found in the industry today. I have no hesitation in strongly recommending Gatekeeper.
Pros
- Usability
- Ease of use
- Integration
Cons
None
Rating breakdown
Likelihood to recommend: 10/10
Pros
Clear, concise, quick and straightforward GUI. High level of user adoption in first use.
High level of customization allowed while maintaining a robust core.
Mobile interface works as good as normal web interface.
A great team of experienced support people who actually listen and act upon suggestions and even implementing them in the final product. There bug fixing capacity is very quick. We have seen some happen in days after noticing them.
Some features are: When you send a message via Gatekeeper to a supplier their response will also be captured in the tool including any attachments. That allows for a robust audit trail.
Customizable workflows that allows for delegation of responsibilities within your organization.
Cons
It's more costly when compared to competitors but it's also much more product for the money.
The supplier portal suggested for us not only onboarding of new suppliers but also a supplier maintaining its own compliance data. At the time of writing this is not yet possible.
At this moment e-signing and redlining is not yet available.
Rating breakdown
This system helped us maintain all our contractual documentation and vendor contact details in a centralized location. Also we are using this system effectively to track risk based on our audit findings. Overall we are able to transform our vendor management by onboarding Gatekeeper system.
Pros
Ideal system with feature set matches our needs. I like workflow flexibility, access control, bulk upload/update, flexible vendor and contract views, user management and dashboards.
Overall, I like intuitive design, it helped our admin and end users to start using without much training.
I am also looking for basic spend functionality without a need for buying additional spend module.
Cons
I like all the features, but suggest having more flexibility and options to create additional dashboards.
Rating breakdown
Likelihood to recommend: 10/10
As a busy legal team we needed a central area to manage all contracts and give full visibility to the business. Gatekeeper has an extremely easy to use interface requiring little to no training. The customer success team worked very closely with us to configure the solution to meet our exact use-case. The Google Apps integration and unlimited user plan has allowed Lending Home to roll out Gatekeeper to over 200 users giving direct and controlled access to specific contract records company-wide. Gatekeeper has transformed the way our department engages with the business, improving efficiency, reducing risk and greatly enhancing collaboration. I have no hesitation to strongly recommending Gatekeeper - it's an excellent solution from a great company
Rating breakdown
Likelihood to recommend: 10/10
Starting from: $695 per month with unlimited users
Pricing Tiers available:
Starter: $695 per month
Pro: $1,650 per month
Enterprise: $2,950 per month
Custom: POA All plans include Unlimited Users. The plans scale with the number of suppliers and contracts as this aligned to the value delivered from the application.
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