Since the beginning, Gatekeeper team was super professional and provide us with an unique solutions that fit our expectations.
Pros
It is pretty simple to use and flexible for set up, the main strenght is the versatility of the solutions offered within.
Cons
Nothing, the support is amazing and the implementation team was great, i think that the implementation time can be shorter, but anyways it is pretty good.
Rating breakdown
Likelihood to recommend: 10/10
Gatekeeper has been a super helpful tool for our company in streamlining our contract management and approval process. Especially given our transition to remote work with the pandemic, I'm not quite sure what we would have done if we had not made this transition. We are very thankful for the tool and for all of the support we receive from the company.
Pros
The integration was fairly simple. Easy to use. Customer service is friendly, knowledgeable and responsive.
Cons
It would be great if the e-sign location was accurate based on the signer's location, if the time stamp was accurate based on the time zone of the signers/users, and if the Word to PDF document conversion didn't alter the look and text of the document so much. Other than those things, no complaints.
Thank you so much for the great review, Jessica. We really appreciate your support and the opportunity to partner with you.
One of our product team will reach out to you to discuss and look to resolve the eSign IP and timestamp issue you raised. There are a number of reasons this can be the case due to the use of VPNs and similar. We also have some exciting developments regarding our Microsoft partnership to share.
Rating breakdown
Likelihood to recommend: 10/10
Overall I think Gatekeeper is very useful for filing and tracking agreements. It provides a lot of metrics that are useful in terms of gauging the overall health of the business. It has a lot of functions and can be customized to suit your needs.
Pros
The universal search is my favorite Gatekeeper function and one that I use daily to retrieve contracts where the name of the counterparty or project may not be known. It quickly brings up all documents that relate to the term searched. A close second is the reminders you can set up to alert you about important contract milestones such as auto-renewals.
Cons
When searching by counterparty it can be a bit awkward to remember to then click under the various tabs to get to the agreement. You also have to remember that 'all' contracts or 'all' counterparties' are selected to make sure your search brings up all agreements even those archived.
Rating breakdown
Likelihood to recommend: 7/10
As a Technologist, I review the market for leading Financial Services institutions looking for the very best technology in the market. It's my job to ensure we select best-in-class cloud solutions that combine an intuitive interface within an Enterprise grade, scalable and robust solution. I also need to ensure adherence to rigorous security standards that are demanded by our industry and integration of a chosen solution within the client's ecosystem of applications. Following a detailed review of the market, shortlisting and formal procurement process, Gatekeeper stood out as the class-leading vendor and contract management solution based on the feature set and flexibility of the application. The current solution available and the overall vision is compelling. We conducted a granular security review including our own penetration testing. It is clear from the output of this process that security is at the very core of the Gatekeeper application. This cannot be underestimated as we all move to the cloud. We worked with Gatekeeper to implement their solution quickly and effectively across the organization. A seamless integration with OneLogin has made provisioning and user access simple and highly effective. User adoption is high and we look forward to expanding the use of the solution to their Portal Technology. The Gatekeeper Customer Success Team and Technical support are, like the solution itself, the highest standard we have found in the industry today. I have no hesitation in strongly recommending Gatekeeper.
Pros
- Usability
- Ease of use
- Integration
Cons
None
Rating breakdown
Likelihood to recommend: 10/10
Our experience to date has been excellent.
Pros
The customisation within Gatekeeper allows us to utilise the native functionality to the best of its ability. Gatekeeper has enabled a proactive and scalable approach to supplier management.
We receive excellent and frequent support from [SENSITIVE CONTENT HIDDEN] on ways to further improve and enhance what we are trying to achieve from Gatekeeper.
Cons
There are some areas within Gatekeeper which would be great it further customisation could be possible such as the heatmap within the Risk module.
A training program would also be a really helpful offering for administrators.
Rating breakdown
Likelihood to recommend: 10/10
Starting from: $695 per month with unlimited users
Pricing Tiers available:
Starter: $695 per month
Pro: $1,650 per month
Enterprise: $2,950 per month
Custom: POA All plans include Unlimited Users. The plans scale with the number of suppliers and contracts as this aligned to the value delivered from the application.
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