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DigitalPersona

4.5
(19)

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Identity Management, Authentication

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(2)

DigitalPersona Pricing, Features, Reviews and Alternatives

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Starting from

45

/user

Per year

Free plan
Free trial
Pricing range

Starting from

0.01

Usage Based

Free plan
Free trial
Pricing range
Ease of use
Value for money
Customer support
Ease of use
Value for money
Customer support

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DigitalPersona product overview

Price starts from

45

/user

Per year

What is DigitalPersona?

DigitalPersona is an identity management software that helps businesses healthcare, law enforcement, finance, and other sectors access applications through various authentication methods including biometrics, one-time passwords, and smart cards. It lets administrators recover old or forgotten passwords, log in via single sign-on functionality, and gain insights into users’ activities in real-time.

Key benefits of using DigitalPersona

  • Protects your data and applications, while not getting in the way of doing business
  • Adaptable authentication based on risk
  • Multiple authentication methods to choose from - biometrics, SAML, tokens, Phone, PINS +more
  • Sets up in just a few days
  • Easily add applications, make changes yourself (without ongoing consulting)
  • Added Protection for Privileged Identities
  • Easily expand without ongoing consulting
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Phone Support
    Knowledge Base

    Training options

    Live Online
    Webinars
    In Person
    Documentation

    DigitalPersona FAQs

    Q. What type of pricing plans does DigitalPersona offer?

    DigitalPersona has the following pricing plans:
    Starting from: $45.00/year
    Pricing model: Subscription
    Free Trial: Available | (No Credit Card required)

    These products have better value for money

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    Q. Who are the typical users of DigitalPersona?

    DigitalPersona has the following typical customers:
    Large Enterprises, Mid Size Business, Small Business

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    Q. What languages does DigitalPersona support?

    DigitalPersona supports the following languages:
    English, French, German

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    Q. Does DigitalPersona offer an API?

    No, DigitalPersona does not have an API available.

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    Q. What other apps does DigitalPersona integrate with?

    DigitalPersona integrates with the following applications:
    Azure Active Directory

    See alternatives

    Q. What level of support does DigitalPersona offer?

    DigitalPersona offers the following support options:
    Email/Help Desk, Phone Support, Knowledge Base

    See alternatives

    DigitalPersona pricing information

    Value for money

    4.0

    /5

    19

    Starting from

    45

    /user

    Per year

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    DigitalPersona features

    Functionality

    4.4

    /5

    19

    Total features

    27

    3 categories

    Most valued features by users

    Compliance Management
    Access Controls/Permissions
    Activity Dashboard
    Reporting & Statistics
    Policy Management
    Activity Tracking
    User Management
    Two-Factor Authentication

    Functionality contenders

    DigitalPersona users reviews

    Overall Rating

    4.5

    /5

    19

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.54/10
    Rating distribution

    5

    4

    3

    2

    1

    12

    6

    0

    1

    0

    Pros
    It is super flexible 2FA (including biometric, pin and passcodes) for quick login into active directory accounts. I bought this product and it was a great purchase.
    If you would like to incorporate a strict login policy that consists of a fingerprint plus pin or password plus pin it is a great solution.
    It's worked reliable and our employees love it. I believe it truly increases our security posture.
    Cons
    Once in a while the templates may have a bit of a problem.
    Setting up AD schemas is difficult and would not risk a migration to Altus without technical support.
    We have had issues with comparability with current versions browsers such as Mozilla in the past. The time it has taken to correct these problems has been long.

    Overall rating contenders

    AvatarImg
    AvatarImg

    Durga T.

    Verified reviewer

    Apparel & Fashion, 11-50 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Secure biometric login

    Reviewed 3 months ago

    Our company mainly uses HID DigitalPersona for domain auth and security management. It is responsible for saving and securing all security logins like passwords, and authenticators. It is super flexible 2FA (including biometric, pin and passcodes) for quick login into active directory accounts. I bought this product and it was a great purchase. It was easy to install and use. I feel safe using my HID...

    Pros

    Pros about HID DigitalPersona that I found while using are listed below:1. Best domain authentication features, 2. Top Security, 3. Quick security and login access with biometric

    Cons

    Cons about HID DigitalPersona that I found while using are listed below:1. Not supported on chrome or firefox, 2. Challenging to reach their support team

    TS
    AvatarImg

    Tim S.

    Financial Services, 51-200 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Relieve end users and increase security with DigitalPersona Altus

    Reviewed 6 years ago

    I think DigitalPersona Altus is well suited for every organization and every scenario that involves login credentials. If users have complex passwords or many of them it will be especially useful. If you would like to incorporate a strict login policy that consists of a fingerprint plus pin or password plus pin it is a great solution.

    Pros

    Biometric Authentication. This is a strength because it takes the guess work out of passwords. Login Authentication Policy. Add an extra layer of security by enforcing a Fingerprint+Pin number combination. Easy to use interface. Users can easily update and manage their logins from any PC. Adding new managed login templates for new software or websites is a snap. Users can create their own managed logins.

    Cons

    Lack of useful documentation provided to admins. Technical support isn't very knowledgeable. There have been instances where I knew more about the product than the person I was dealing with.

    Vendor response

    Tim, Thanks for taking the time to review our product. I'm sorry to hear your experience with our technical support team. We always appreciate feedback and look for ways to improve. If ever you need to escalate an issue to the next level, please let us reach out to our Customer Care Manager. We want you to be both successful and happy with DigitalPersona Altus.

    MS
    AvatarImg

    Mark S.

    Electrical/Electronic Manufacturing, 1-10 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend2/10

    Share this review:

    Need to work on frequency or product updates and bug fixes.

    Reviewed 6 years ago

    Product upgrades (new version even if minor revision number change) require new fulfillment each time. We have used this product for many years. In that entire time, we have not received notices of new updates or upgrades to the software even though we are on a support contract. We must constantly check for bug fixes or product updates which have not been very regular. We have waited at times a more than a year for corrections to allow operation with current browser versions. When it does work we have been pleased with its operation.

    Pros

    When it does work it works well.

    Cons

    We have had issues with comparability with current versions browsers such as Mozilla in the past. The time it has taken to correct these problems has been long. It doesn't always detect login screens and dialogs. No automatic notices of updates r bug fixes.

    TP
    AvatarImg

    Teju P.

    Apparel & Fashion, 11-50 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Efficient and effective digital identity verification (DV) solution

    Reviewed 3 months ago

    HID DigitalPersona is a cutting-edge technology for high-security identification. With this tool, we can easily create and distribute a number of identification badges for our employees/contractors, or customers. The badges will have the same level of security as we need and will be completely customizable. I used this at work and it is a very good product. It is the best reader on the market and the best fingerprint scanner. I would highly recommend this product.

    Pros

    I decided to give HID DigitalPersona a try because I was looking for a more secure biometric way to log into my workspace. HID DigitalPersona is a time-saving, efficient, and effective digital identity verification (DV) solution that offers a high level of security and privacy. This innovative technology is ideal for organizations that require fast, convenient, and secure access to their information systems.

    Cons

    It has weak third-party integration functionality and little sweat or oil cause fingerprint scanner malfunction.

    HB
    AvatarImg

    Hari B.

    Online Media, 11-50 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    My sweet experience with HID DigitalPersona

    Reviewed 3 months ago

    Usually, biometrics needs its own hardware and does not support laptop readers. This makes little inconvenience but it is best for passport management and SSO integration.

    Pros

    We are easily integrated with an active directory with multiple authentication options like biometrics, pins, passcode, and more. We use HID DigitalPersona for the best biometric security, high accuracy, and reliability. HID's broad range of biometric solutions is the result of more than a decade of research and development, ensuring maximum accuracy and ease of use. It is also known for its most stable application, quick login, and MFA security.

    Cons

    Usually, we need to use external biometric readers and they are very expensive which significantly increases our budgets but give good security and authentication system at a reasonable price.

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