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LastPass Pricing, Features, Reviews and Alternatives

LastPass product overview

What is LastPass?

Improve your business’ password hygiene and security, without compromising ease of use. LastPass empowers employees to generate, store, and share credentials seamlessly, while providing valuable insight and control to Admins through security policies and advanced reporting. LastPass ensures data protection and privacy through LastPass’ zero-knowledge security infrastructure.

Key benefits of using LastPass

  • Strong data protection: ES 256-bit encryption with routinely-increased PBKDF2 iterations.

  • 1,200+ pre-integrated SSO applications: Provision single sign-on applications in just a few steps.

  • Adaptive, biometric multifactor authentication: Add another security layer to the login processes with a second login step.

  • One password for all sites: Create an account with a single user name and strong master password and use this to access all accounts.

  • Multi-browser: Download LastPass on any browser, log in and the app saves as an add-on to browsers.

  • Automated login: LastPass will automatically fill in login details on all saved sites, and prompt users to save login details of new sites.

  • Employee onboarding/offboarding: Onboard and offboard employees in realtime with single-click access blocking.

  • Manage vendor accounts: Provision and deprovision vendor accounts with SCIM and custom vendor APIs.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Chat
    Knowledge Base
    FAQs/Forum
    Phone Support

    Training options

    Live Online
    Videos
    In Person
    Documentation
    Webinars

    LastPass pricing information

    Value for money

    4.6

    /5

    2k

    Starting from

    $

    48

    /yryear
    Per User

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    LastPass features

    Functionality

    4.6

    /5

    2k
    Total Features54 6 categories

    Most valued features by users

    Access Controls/Permissions
    API
    Compliance Management
    Activity Dashboard
    Reporting/Analytics
    Alerts/Notifications
    Reporting & Statistics
    Policy Management

    LastPass users reviews

    Overall rating

    4.7

    /5

    2k

    Positive reviews

    95%

    Write a review
    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.94/10
    Rating distribution

    5

    4

    3

    2

    1

    1,471

    446

    84

    17

    5

    Pros
    The folders function is nice to help us get organized. You can also store your own login info that doesn't have to be shared with your team which is great too.

    SN

    Sarah N.

    I love the ability to store all my passwords and other login information in one place. This is especially true for me because my organization requires frequent changes (for security reasons).

    AR

    Anonymous Reviewer

    Super easy to use and you only need to remember one master password, that is a huge help. You can also use the strong recommended passwords because you don't have to memorize them or write them down.

    SP

    Sarah P.

    Cons
    There is always the danger that the user will forget their are master password and that would render the software more than useless.

    Bonnie C.

    I've had trouble with it logging me out for no apparent reason. Can be frustrating at times as you need to login to something quickly and this slows the process.

    AR

    Anonymous Reviewer

    We're currently looking into switching because we've lost trust in Lastpass. Who knows what negative changes they'll make to their business practices in the future.

    CG

    Chris G.

    Overall Rating

    LastPass is the last place for password!

    Reviewed a year ago

    Transcript

    Catherine S.: My name is Catherine. I am the Director of Operations for a software development company,...

    Overall Rating

    All you need for all your passwords, including peace of mind

    Reviewed 2 months ago

    Transcript

    Jared H.: Hi, my name's Jared. I am a creative director and I give LastPass three out of five stars....

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    LastPass is the Last Password Management Software your Team Needs

    Reviewed 2 months ago

    LastPass did a phenomenal job of solving the problem that our business previously faced–– sharing passwords with too many people. Every time we shared login information with others, we were facing a potential compromise if freelancers lacked character or their email accounts had been hacked. Thankfully, we never had bad luck. LastPass is a great form of insurance for helping business owners have peace of mind.

    Pros

    LastPass is a fantastic software solution for so many reasons–– My chief use of it is so my team doesn't have to personally know all the various passwords to websites and SAAS solutions our organization uses. Certain users have access to using different sites without knowing what the passwords are. This makes me feel much more secure hiring freelancers. It also really helps to be able to safely give more access to our company resources for colleagues.

    Cons

    With some lower-grade freelancers I hired, they had a harder time figuring out how to use the software to log into websites that I had requested from them. LastPass is not completely foolproof, but it is the best alternative to keeping your login information safe when sharing with workers.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

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    With LastPass, I no longer have to keep one password across all products and services I access

    Reviewed 9 days ago

    I no longer had to keep requesting for password changes from service providers because I simply couldn't remember what the last one was. And also Lastpass helped me rid of a lot of bad practices like sending unencrypted emails to myself with passwords, or keeping the same passwords across multiple products and services.

    Pros

    Generating passwords can be very frustrating -- my choices were either too weak (and got rejected) or too complicated to remember easily without needing to note it down somewhere. To solve this problem, I would typically come up with one password every year and use it across all tools I use. And this was very risky, because once someone found it out, they could access every single thing I used. With Lastpass' robust password generator, I no longer have to worry about that. I am able to generate unique and strong passwords for each service and safely tuck it away without needing to keep it in memory.

    Cons

    I wonder if there could be a system where we could create baskets of associated passwords within the general vault. This would be useful in situations where I needed someone to do some work on some work tools that required password access. I could then give them access to the general vault and the specific basket with the tools they would be using.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

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    It once was a great Password Manager

    Reviewed 3 months ago

    We've all been there: You've been using the same password for months, only to realize that it was breached in a recent data breach and is no longer secure. Now you have to change your password on several accounts. Most password managers can't help here, since it won't know what all those new passwords are supposed to be. There was a nice feature in Lastpass that helped you change multiple passwords. That was probably their strongest feature, besides the core password management features

    Pros

    A password manager helps you manage all your passwords. Each password is unique and is protected with a master password only you know. That means you can use unique, strong passwords for every account without having to remember them. This is extremely important for accounts with sensitive information like your email or banking account. Lastpass has done a great job up until recently.

    Cons

    I loved using LastPass, and had been using it for over a year. After they changed their pricing model to pay for a subscription I decided to see if there were any other great password managers out there. I'm not against paying for services, but I don't like how they pulled the rug out of everyone who relied on the free version, where they get so used to the software as apart of their daily life, that...

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

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    The absolute best in password security

    Reviewed 3 months ago

    I use it to secure all of my passwords. Since I installed LastPass I actually have a different password for every service, and have no fear that I will forget them. It also includes a very handy password generator I love to use when creating new user accounts everywhere. It is the single best password manager I have ever had the pleasure of using.

    Pros

    It is so easy to use. You just install it in your browser and forget it exists until you need to punch in a password you forgot. It is a perfect way to manage your passwords!

    Cons

    I would like it to remember my passwords automatically instead of asking me every time. I'm not sure that option exists so far. Other than that, it is great!

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7/10

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    LastPass - It was nice while it lasted

    Reviewed 4 months ago

    I've used LastPass for years but the pricing update makes it less appealing for my needs. It just feels weird to pay for something that has nothing new to offer at this point.

    Pros

    I'll be honest. I liked that it was accessible across all devices for free. I could share passwords with other users on the free tier. I like that extension functionality

    Cons

    The fact that they've changed their pricing structure and are now making you choose between mobile or desktop if you want to keep it free. I've started to migrate back to apple password manager.

    LastPass FAQs and common questions

    LastPass has the following pricing plans:
    Starting from: $48.00/year
    Pricing model: Free, Subscription
    Free Trial: Available


    LastPass has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


    LastPass supports the following languages:
    Spanish, Ukrainian, Swedish, Russian, Thai, Danish, Finnish, Indonesian, Polish, Norwegian (Bokmal), Japanese, Portuguese, Hungarian, Czech, Dutch, Hebrew, Arabic, Korean, German, Chinese (Simplified), Italian, French, Turkish, Chinese (Traditional), English


    LastPass supports the following devices:
    Android, iPhone, iPad


    Yes, LastPass has an API available for use.


    LastPass integrates with the following applications:
    Microsoft Azure, Okta


    LastPass offers the following support options:
    Email/Help Desk, Chat, Knowledge Base, FAQs/Forum, Phone Support

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