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Microsoft Entra ID
5
45
4
14
3
1
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based identity and access management (IAM) software
Table of Contents
Microsoft Entra ID - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: August 2026
Microsoft Entra ID overview
What is Microsoft Entra ID?
Azure Active Directory, part of Microsoft Entra, is an identity and access management (IAM) software designed to help enterprises provide protection against cybersecurity attacks through single sign-on (SSO) and multi-factor authentication. It allows administrators to securely engage with internal and external stakeholders and provide on-site and remote access to various applications.
Features of Azure Active Directory include workflow automation, productivity tracking, behavioral analytics, endpoint management, a self-service portal, user activity monitoring, and more. The application allows businesses to protect account credentials by defining authentication and conditional access policies. Managers can also use the application to map the user journey and manage authentication via the social identity tool.
Azure Active Directory supports integration with several third-party platforms such as Microsoft Office 365, Workday, Box, Salesforce, SAP SuccessFactors, Blackboard Learn, and more through API. It also lets managers create, remove, and maintain user accounts and provide authentication to various cloud-based applications via OAuth system.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Security and Access Control
Integrations
Cloud Deployment and Support
Policy and Licensing
Pricing
Ease of Use
Microsoft Entra ID’s user interface
Microsoft Entra ID review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.6
Features
4.7
Ease of use
4.5
Customer support
4.1
Reviews sentiment
What do users say about Microsoft Entra ID?
Users say Microsoft Entra ID offers scalable, cloud-based identity management that supports a wide range of user types and integrates well with Microsoft cloud services. They appreciate that it reduces the need for on-premise infrastructure, provides reliable uptime, and simplifies deployment and support for cloud and SaaS applications. Some mention the need for constant internet connectivity and note occasional limitations in fully cloud-based scenarios.
Reviewers indicate the platform is generally easy to use for basic tasks like user and group management, single sign-on, and multi-factor authentication. They find integration with Microsoft products seamless, but say advanced features and licensing can be complex, and troubleshooting sometimes requires specialized knowledge.
Select to learn more
Who uses Microsoft Entra ID?
Based on 60 verified user reviews.
Company size
Enterprises
Small Businesses
Midsize Businesses
Top industries
Use cases
Microsoft Entra ID's key features
Most critical features, based on insights from Microsoft Entra ID users:
All Microsoft Entra ID features
Features rating:
Microsoft Entra ID alternatives
Microsoft Entra ID
Starting from
6
/user
Per month
JumpCloud
Starting from
3
/user
Per month
Rippling
Starting from
8
/user
Per month
LastPass
Starting from
3
Per month
Microsoft Entra ID pricing
Value for money rating:
Starting from
6
/user
Per month
User opinions about Microsoft Entra ID price and value
Value for money rating:
To see what individual users think of Microsoft Entra ID's price and value, check out the review snippets below.
Denis B.
IT Service Manager
Matthew F.
President
Microsoft Entra ID integrations (6)
Integrations rated by users
We looked at 60 user reviews to identify which products are mentioned as Microsoft Entra ID integrations and how users feel about them.
Integration rating: 5.0 (4)
Integration rating: 4.5 (3)
Integration rating: 5.0 (2)
Integration rating: 5.0 (2)
“To manage access on more sensitive areas of our Intranet.”
Trevor B.
IT
Other top integrations
Microsoft Entra ID support options
Typical customers
Platforms supported
Support options
Training options
Microsoft Entra ID FAQs
Q. What level of support does Microsoft Entra ID offer?
Microsoft Entra ID offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
