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Monitoring|Link Logo

Integrated support solution

Table of Contents

Monitoring|Link - 2026 Pricing, Features, Reviews & Alternatives

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Monitoring|Link overview

What is Monitoring|Link?

The CommandLink monitoring platform enables users to build a fully integrated custom alert policy for their entire tech stack with granular workflows based on time of day, user, location, service, and more.

The solution allows users to enable custom workflow integrations with their TEM, Ticketing, CRM, ERP, Email, Phone, Text, or anything they can think of with the CommandLink API.

Key benefits of using Monitoring|Link

- SD-WAN Services
- Cloud Voice & Collaboration
- MPLS & Internet Circuits
- Custom Alert Groups
- Email Alerting
- SMS
- Variable Triggers
- Customer Control
- Real-Time Routing Changes
- Problem Events Trigger Auto-Support Cases
- Example: Down Circuit
- Support Cases Are Auto-Created and Auto-Assigned to Your Dedicated Command|POD
- Each Customer is Assigned to a Dedicated Tier 3 Engineering POD
- 1:1 Case Ownership by Tier3 Engineers
- Cases Assigned to Engineer Based on Skills, Availability & Direct Experience With Your Network
- Over-Communication & Expert Help
- Complete Transparency and Visibility

Starting price


Alternatives

with better value for money

Monitoring|Link’s user interface

Ease of use rating:

Monitoring|Link reviews

Overall rating

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No reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
Rating distribution

5

4

3

2

1

0

0

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Monitoring|Link's features

Access controls/permissions
Alerts/Notifications
API
Audit trail
Bandwidth monitoring
Baseline manager
Capacity management
Compliance management
Configuration management
Dashboard
Data visualization
Downtime tracking
Event logs
Incident management
IP address monitoring
Maintenance scheduling
Network analysis
Network resource management
Patch management
Performance metrics
Predictive analytics
Real-Time data
Real-Time monitoring
Remote monitoring & management
Reporting & statistics
Server monitoring
Service level agreement (sla) management
Simple network management protocol (snmp)
SSL security
Third-Party integrations
Threshold alerts
Uptime reporting
Vulnerability scanning
Web traffic reporting

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Monitoring|Link support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live rep)
Chat

Training options

In Person
Live Online
Webinars
Documentation
Videos

Monitoring|Link FAQs

Q. Who are the typical users of Monitoring|Link?

Monitoring|Link has the following typical customers:
Large Enterprises, Mid Size Business, Small Business

These products have better value for money


Q. What languages does Monitoring|Link support?

Monitoring|Link supports the following languages:
English


Q. Does Monitoring|Link offer an API?

Yes, Monitoring|Link has an API available for use.


Q. What level of support does Monitoring|Link offer?

Monitoring|Link offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

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